Very disappointing experience. Around 11:00 PM, the fire alarm went off due to a malfunction,…read moreforcing all guests to evacuate and remain outside for about 20 minutes in the middle of the night. While I understand that equipment can fail, what was far more frustrating was how the situation was handled afterward. When I spoke with the front desk the next morning, there wasn't even a simple apology for the disruption. There was no acknowledgment of the inconvenience, no empathy, and no attempt to offer any sort of goodwill gesture. Good customer service starts with taking care of your guests when something goes wrong, and that simply didn't happen here. Problems can happen at any hotel, but how the staff responds makes all the difference. Unfortunately, the lack of concern and poor customer service left a much worse impression than the alarm itself.

This review includes the hotel and banquet facilities. April 2022 and 2023 for a Lion Convention…read moreeach year. Our checkin was seamless and we checked our room out before heading to our convention. The convention rooms are just the right size for our needs and both years we had great food served and awesome service by the staff. On Friday night our foods were served at separate stations which I thought was kinda neat. 2023-stations with grilled cheese/tomato soup, taco bar, fruit/veggies/dip and ice cream/toppings. 2023-stations with fresh fruit/raw veggies/dips, meat balls/chicken wings, baked potato bar and ice cream/toppings. Saturday lunch/dinner buffets were Italian and prime rib, chicken etc. All foods and desserts were excellent. My second trip here I made a visit to the casino. It was a nice little casino. I signed up for the players club because I was told you could get $15/20 of free $ to play with. It was a little confusing as to how it works. I got my players card and had to visit a kiosk to get the $ added into my account. The first $20 I played on I don't think it was linking to my card I put into the slot machine. I went to. Different machine and it took me several tries to get my card to connect to the machine. Then it started to count points. Seems I had to play a bit to get a point and from what I could understand I needed to get 50 points to unlock the free money. That wasn't going to happen in the short time I was visiting. I probably would have had to play for a few hours to make that happen. I don't know if the $ will stay in my account permanently or if it has a time limit. I guess I'll find out next year. When I go back next year I plan on trying out the beautiful pool area. Update:2023 We got here around 3:20 to ck in after a long morning at a funeral and a 3.5 hr drive looking forward to a nap before the convention. Our room wasn't ready until 4. We were tired so just sat in the lobby with our luggage cart visiting with people while we waiting. We did enjoy our spacious room once we got to it. It also had a beautiful view lake view.

Party of five... three ribeye dinners, one shrimp dinner and one large sampler basket. The sampler…read morebasket was the star. The waitress was young, couldn't explain the difference in the two shrimp dinners, the steak was ok, the waitress didn't bring steak knives and didn't come back to check on us until she brought the bill. The salad bar was fresh with a good selection, the pork green chili soup was delicious.

Our group of five guys came to Lean's Northern Pines resort for a week of fishing. The two cabins…read morewe rented very nice and only needed a couple of improvements to make them great. Lena informed us that is in the works. Had three very good meals at the lodge. Friday night it took a little longer to get but worth it. I would recommend coming to Lena's Northern Pines resort for a great fishing week for the guys or family.

Yummy, quick bite to hit the spot. Lunch specials have a decent serving size and good price point…read more Food comes super quick.

We've stopped in here twice for take out on road trips through the UP. The food quality is really…read moregood. We'd definitely recommend it. A solid choice for dinner.

The food the service in the ambience are all terrible. I've had better food in the hospital. I've…read moreeaten here several times because I've been forced to due to.

Good value, good to very good food for all buffet and menu items we tried. Steak dinners (NY…read moreStrip, filet, vegetable medley, potato options, salad bar) were delightful - perfectly prepared, nicely plated, very reasonably priced and exceeded expectations.

Awesome Quality and service! Very consistent service and love the variety of specials they offer…read more We can always rely on this restaurant, which can be hard to find in the northwoods.

A must stop for dinner if in the area. The menu always has a large offering and care is taken for…read moreeach dish served. Some of the best steaks I've had were right here versus others within a 60 mile radius. This trip I had the lamb chops which were excellent. Also a double baked and we had escargot. I wish the location was was not connected to a hotel and was stand alone but I find this establishment to be in the top 3 in the North Woods

Awesome casino and hotel. Dated room but the bed was amazing (actually a 2,500$ serta mattress)…read more The restaurant made the best chicken steak breakfast I have ever had! The server princess was also so so nice!

I greeted each member the casino, hotel registration and new members desk, basically zero…read moreacknowledgment. Went to the room to clean up after a long day of Wisconsins beautiful north woods. We decided to eat a sandwich inside their dining area, absolutely delicious food. Both of us decided to go to the bar and play video poker, not much luck , but that's expected. Here is why they get one star. I took a can of Budweiser from their bar ( my 4th paid for beer) to my room to get another $400 to invest in a game I thought would pay out. I arrived down stairs to get confronted ( I was in room 203) by a young man that "watched " me go in and out of my room on video and said I couldn't come into the casino with the beer. I questioned him on why I can't come back with the same beer, he said he seen me get a beer ( which I did not). Is there a camera in my room, did you also see the $400 I grabbed that I donated as the troops followed me from one machine to another when I went back down? The shift manager approached me ( he was good guy) and we talked. I asked him to have his dogs back off, which they did not. At that point it was off to my room and write my first review ever. By the way , I've been to Atlantic City, Vegas , Laughlin and a couple casinos not all that far away from Watersmeet, good luck.

My parents have been talking about this place for a while and have been wanting to go back, so we…read moredecided to take advantage of the July 4th holiday weekend and make the trip. We arrived about 45 minutes before they opened and there were already around 15 people waiting in line. Once they opened at 4:00 p.m., we were seated right away. The dining room isn't very large, but they have a great outdoor area where you can hang out while you wait. Classic supper club menu, and its true what they say as all the steaks come out drawing attention like the fajitas at a mexican restaurant, on a plate sizzling. All the food was great and the staff was so friendly! They mentioned it was definitely a slow night (due to the holiday) so glad we stopped by when we did! Will definitely be back to try some more of the menu!

Visited 5 years ago and waited so long for a table. Watched people that arrived after us and…read morewatched them sit down before us. We were only a party of 2. Just couldn't help but sense this place functions as a private club for their local/regular friends. Had a "just ok", bland dinner. Five years later, wanted to give it another try. But as we pulled into the parking lot at 3:10pm (they open at 4pm) the line was 20 people deep and no one budged on the parking area in front of the place to allow our vehicle to move forward. I guess we weren't "doing it right". What a scowling group of clientele! I believe we are forever done with this place.

Great salad bar and Great Sunday special broasted chicken five stars!!! friendly and efficient…read moreservers also !!!

Everything here was amazing! First of all, it's a beautiful area and the restaurant overlooks the…read moreamazing lake. The food was outstanding! We will definitely be back.

Had the pleasure of visiting Manny's tonight. A very large group of people (50-60) were celebrating…read morea 68th wedding anniversary. It was great to see. Our order came rapidly and the food was pretty good. The pizza was tasty although the crust was not that great unless one likes a crispy crust. The chicken burger was absolutely great with the coleslaw. The service was possibly the best we have had in a very long time. Extremely friendly and funny as well as courteous. Deserves 5 stars for the service. If ever around here again, we would certainly stop in again.

We stopped by for breakfast before leaving this cute town. I am surprised this business isn't…read morepacked because breakfast was awesome! Manny's special was more than enough food and tasted home made. Yes, some may judge this place as a diner. But the waitress here was attentive and sweet. I think it's important to support local business especially in a small town. We hope others will try this place out and this family-owned business can remain open! If we lived here as residents, we would come more often.

We stayed here for three nights a couple of weeks ago. Booking and check in was simple. The staff…read moreare very nice and accommodating. The grounds are very well maintained. There is an indoor swimming pool, tennis courts, a kids play area, a beach, and many trails. We stayed in the lodge. The room was large. We were picking up my son from camp and I though we would have to share a room, but it was large enough that we ran out and bought a cheap air mattress so he could have his own bed. There are cabins on the property, a supper club, and a coffee bar, but we did not try any of those. The resort was quite busy. There were groups of all ages. While our room was large, the bathroom was very dated and in need of a renovation. There was a binder highlighting aspects of the lodge, but some of the pages had mold growing on them. I thought there was daily room cleaning, but our room was never touched. Perhaps I missed something. Definitely a place to check out if you are looking for lodging in the area.

Did not stay at the resort, but wanted to share. I was on…read morethe lake and the battery on my pontoon died. No one was on the lake and not knowing what to do, called them asking for assistance. Alex sent someone out right away, jumped my battery, and I was back in business in no time! It reminded me there are still good people in the world and not all businesses are just out to make a profit. Cheers Holiday Acres!