The store wasn't very clean or well-organized; it felt a bit messy. We decided to buy some ham and…read morewere discussing our options while a staff member was waiting to cut what we wanted. Suddenly, a Hispanic lady came over and said, "Sorry, we're closed." We were all shocked, especially since another employee was actively helping us. She stopped everything and told us to come back tomorrow, which felt very disrespectful. It was an extremely frustrating experience, especially since we had already been there for over five minutes, and no one had mentioned the store was closing. Honestly, it was some of the worst customer service I've ever experienced.

Customer service was lacking especially towards people that are not local…read more Unless you're local, you will not be treated as well. Welcome to Alaska!

Great option to buy food and other items you need in Gustavus. Everything is really expensive but…read morethat is to be expected since it all comes over on a ship or plane. Great food and sundry items. If they don't have what you need you may have to go to Juneau to get it a 6 hour sea ferry!

This is one of Juneau's largest grocery stores, and it's very well stocked. They also have a…read moreseparate section that sells clothing and small appliances, so it's like a supermarket and department store all in one. There's a massive parking lot with plenty of spots, a full-service pharmacy, and an on-site fuel center too. Since this chain is owned by the same one that runs Kroger and Smith's I was excited that I could earn rewards points with my purchase! The store has a big deli and bakery with fresh items, and has all sorts of local and national brands. The prices are on the high side (this is Alaska, after all), but they carry just about everything you could ever need or want. There's even a small section that sells generic Alaska souvenirs if you need to pick up something for the folks back home.

A Well-Stocked Retail Chain with Room for Improvement in Customer Service! This longstanding retail…read morechain is a one-stop shop for everything you might need, from groceries and fresh produce to apparel, furniture, electronics, housewares, and more. Walking into the store, I immediately noticed the clean, well-organized layout, making it easy to navigate through the different sections. The selection is impressive, offering a variety of styles and options, whether you're shopping for clothing, home essentials, or fresh vegetables and meats. One of the biggest conveniences is the ample parking space, so you never have to worry about finding a spot, even during peak hours. Inside, the store also features a pharmacy, appliances, electronics, and plenty of other interesting finds, making it a great place to explore if you're looking for everyday essentials or even a few unexpected deals. While the store itself was clean, well-maintained, and had great promotions, the customer service was unfortunately not up to par. What really stood out was my experience at self-checkout. I expected a quick and smooth process, but the cashier assisting at self-checkout seemed unprepared and overwhelmed. When I asked for help scanning the barcode for my loyalty discount on the app, she didn't seem to know how to find it. Instead of trying to figure it out or asking another employee for assistance, she appeared stressed, nervous, and ultimately didn't make an effort to resolve the issue. She also seemed distracted and wasn't fully listening to my questions, which was quite disappointing. A little more attentiveness and willingness to help would have made a huge difference in the overall experience. Sign Up for Membership. Despite the customer service hiccup, the store does offer great promotions and discounts, but to take advantage of them, you should sign up for the free membership. It's fast and easy to do online by simply downloading the store's app. This will give you access to special deals, reward points, and additional savings at checkout. This store has a lot of potential, with its wide selection, fresh produce, and clean, organized layout. However, they could improve their customer service training, especially at self-checkout, to ensure a smoother experience for shoppers. Would I come back? Yes, for the convenience and selection. But I'd be prepared to navigate checkout on my own if needed.

Didn't expect this Juneau gem when looking for a health food store but this place has something for…read moreeveryone!. Huge selection of groceries, organic produce, dairy, and frozen, plus great dry goods, including numerous tough to find jams & preserves (think Swedish & Danish!). Plus (of course) excellent organic and GF-sensitive foods, great chocolates and outstanding local homebaked breads and cookies. As if you need another nudge, very good cup of fresh hot coffee here for $1.43 !!!

This store showed me that yes, Juneau is still part of the Pacific Northwest. It feels just like…read morethe co-op down in, say, Eugene. Nice assortment of local and other good-quality ingredients. Most importantly, they have good local bread delivered daily, and that's essential for smoked salmon consumption.

Great neighborhood store. If you want a store with 85…read morebreakfast cereals to choose for, drive down to Fred Meyer. If you want a friendly attentive staff, this is the place. Great selection of meat and fresh seafood (I think there was a guy behind the counter with a fishing rod). They have a well rounded selection of just about everything. The fresh produce is well stocked and the Deli, hot food, tacos, burritos are well stocked and kindly served.

When I go in I always get a lecture about god from one of the cashiers and he rounds up my order…read morethinking he's sneaky. I appreciate the variety but the service drives me away.

For a grocery in a small town, this store is well stocked with the essentials. Great selection of…read morefresh dairy products. The produce selection fluctuates based on the ferry schedule and airfreight runs. The store also carries a good selection of beer/wine/liquor.

What a nice store Foodland IGA and ACE Hardware share the same building space and the inventory is…read morewell stocked. The cost if living here in Juneau is apparently much higher than California. The apparent positive side is that there is no state tax and residents get an annual state refund. A small bottle of tide liquid detergent was $10.59 and it's $5.69 at home. My deodorant which is $3.29 at home is $7.19 here in Juneau. A Harley Davidson T-shirt which is $29-$36 at home at the Harley Store is $53-$55 here in Juneau. What a beautiful place to visit. Highly recommended.

Foodland Grocery Store - Juneau, AK…read more After a couple of weeks on a cruise ship, we were definitely craving something that felt a little more "close to home." We stopped by Foodland in Juneau hoping to find a few ingredients to spice things up -- specifically Thai chili peppers -- and to our surprise, they had them! Foodland was impressively well-stocked with a wide selection of international and hard-to-find ingredients. We were genuinely surprised by some of the specialty items available -- things we didn't expect to find in Alaska at all. The store was clean, organized, and easy to navigate, which made the shopping experience quick and enjoyable. If you're docked nearby or preparing for a longer trip, this is definitely a spot worth checking out. Whether you're craving comfort food or need to grab a few essentials, Foodland has you covered. Drop by and grab those much-needed items -- you might find more than you were expecting!

This place was known for their donuts, ive recently learned they no longer make their donuts…read morethroughout the day. What's the point of going to this place when other stores have the same items but cheaper.

Just don't even bother buying a sandwich. They've likely been there for 3+ days and the bread has…read moreabsorbed all the juices or the meat has gone bad

I rented a car while visiting Juneau for the day, and I was really wanting a cold soda. Duck Creek…read moreMarket was the first place I saw, so I stopped. Tucked away amongst the trees, this place felt like it was a true representation of an Alaskan convenience store. The dudes working in there had huge beards and were burly, they looked exactly like what you'd think Alaskan mountain men would look like, which was pretty cool. They were friendly but a little intimidating! The inside of this store is old and rundown, with inventory boxes lying about and stuff crammed everywhere! Flyers about local events, fundraisers, and hunting and fishing restrictions were plastered all over the front windows. The prices, as you'd expect due to the remote location, are very high. I can't remember what I paid for a soda, but it was a lot. It was cold and didn't have an expired "use by" date, so I consider that a win. The place felt a little sketchy, and I would avoid it at nighttime or maybe if you are a female traveling alone. I didn't feel unsafe, but it made me a little uneasy shopping here based on the clientele hanging around outside. I know that sounds snobby, but I'm just trying to be honest. Duck Creek Market isn't fancy, but it's sort of a place I'd recommend if you want to soak up some truly local culture. Stopping is is an adventure in itself!

Rebecca the morning staff is so amazing and nice. She gets what you need in a fast hurry on my way…read moreto work. she keeps everything clean and organized. I always have what I need in the mornings . Thank you Rebecca.