Fast response, fast service, well-mannered staff, reasonably priced. Everything went well!read more

So, I got an oil change and tire rotation and the shop shows me the inside wall of both of the…read morefront tires have the steel showing and could have blown at any time--which would have disabled my ability to steer. One was so bad, they wouldn't let me leave the shop without putting the spare on. Totally scary because from looking at the tire from the outside you would never know. So....I created a project on yelp to get businesses reviewing it while I called a couple of more. Sam's responded first and was the most affordable. Plus, the owner was responding to me on yelp after hours. They said they had 2 of my size tires in stock and could do a front and rear alignment first thing in the morning. I stopped there first thing in the morning and when they went to work on it, they showed me a 3rd tire that was wearing in the same pattern as the first 2. So, I ended up purchasing 3 new tires along with the alignment. But from start to finish it took less than an hour. They were super friendly, kept me updated on the progress and guaranteed their work. Very efficient service and quite affordable. Would definitely recommend. Thanks, Sam's!

I was greeted by Brandon at my car. He was professional, friendly and knowledgeable. He helped me…read morepick the right tires for my car. The employees here are knowledgeable, and helpful. Highly recommend.

Great service! Called for a quote to replace all 4 tires and pricing was best compared to other…read moretire shops that were definitely overcharging for the same/similar tires. Came on a Thursday afternoon and they completed the full service in about 40 min. Location is super clean and organized. They provide free complimentary popcorn and coffee so waiting wasn't bad at all. They also have vending machines for additional snacks and drinks. Highly recommend this store for all your tire needs!

This is a great local business that does quality work for great prices! They just did a repair for…read moreme (front end suspension issue) that saved me a ton of money. They also gave me the best quote I have found anywhere for tires. If you want friendly service and honest pricing (no upsell!) don't hesitate. Highly recommend.

A very good place, I highly recommend it. Friendly staff, they gave me a great deal. Thank you very…read moremuch guys.

I came here with my new car I purchased from Enterprise. I needed to get my air conditioning…read morechecked and the Vin number etched in my catalytic converter. Those benefits were part of my package deal when i got the car. The rear view mirror cover had also come loose. I was late coming here because I lost the address. Sorry guys! However, when I finally arrived and they still took my car to get serviced. I was quoted a wait time of up to 4 hours. Thankfully, there is a waiting room and I'm a very patient person who still is going through many emails and other appointments... that'll keep me busy. As I sat inside, the woman working there with blonde hair was amazing to talk to. We talked about rock legends, rock music, Aftershock... I was almost sad even she had to go back to work. I did over hear her conversation on the phone about a program that helps you with the financial part of your car's site conditioner. I wish I knew about that last year, lol. Check out the pic I posted with this review for that info! If you don't want to wait around, there is a shuttle offered to take you wherever you want to go around Sacramento. There is also the restaurant 'Cricket' available to go eat. I just kept busy talking to the woman who worked there and another customer... and my phone. After an hour and a half, maybe 2 hours, my car was ready. They didn't see an issue with the ac. Although I don't feel like it gets as cold as a 2023 vehicle should get... my 2009 scion (RIP) would get so ice cold, I would have to turn it up. I think I would've felt better if they could've at least recharged the compressor. As for the plastic cover around my rear view mirror, it was fixed and the etching of the catalytic converter was done. They have AMAZING customer service skills and Paul, who was in charge of my vehicle, gave me his card in case I have any future questions. Super customer service skills, communication, and it sounded like a fun business to be at. Killing time was super easy

These guys did an amazing job installing Vogue's on my classic 1970 Thunderbird. Mobile service,…read moreshowed up in my driveway, put her in the air and bam, all new tires in record time. Superior service. Changed tie entire look and stance of my car. Couldn't be happier.

Lanee, Thank you for your professionalism and heartfelt…read morecustomer service when I called in to get an estimate for an oil change. It's always nice to get that information beforehand. More so, it was a treat to get that coupon offer! Thank you so much. Also, keep up the great work with customers who walk in and call. Working with people who are experiencing car problems can be a challenge, but you handled them with noteworthy composure. Shawn, I appreciate your patience and customer-centered approach in walking me through the vehicle inspection. I truly hope you'll reconsider offering classes for the general public--there's a real need for more education around basic car maintenance. To the Crew Behind the Scenes, Thank you for working in the scorching heat with such positivity and integrity. Your dedication and professionalism do not go unnoticed! We're grateful for your patience and commitment to excellence. Keep up the great work!

First off: I bought those Lifetime Alignment for both my trucks. I hear that when you bring in your…read morecar for that service they don't even do a proper alignment and just try to sell you other services. 1. I recently got new tires and worked on my truck's suspension so I made an appointment @8am. I show up early 7:45 pm and checked in gave them keys everything, my truck doesn't get driven until 8:30. 45mins of waiting... why even make appointments. 2. When I request appointment, I specifically only said truck alignment. When I arrived they tried to sell me a "multi point inspection" for $10 which I denied and said I already changed my brake pads and rotate my tires and not need it. After my alignment, the guy still shows me a list of things I need (spark plugs, air filter, fuel system cleaning) which I happen to replace myself not too long ago.... I'm like why? I told you I didn't need you to inspect other things just give me what I came in for. They are just "fishing" for service. 3. When I arrived I told them I got new tires and worked on my truck's suspension, steering wheel when dead center, truck drives to right. After I left still same thing, problem was not addressed. They spend 8:30am-9am not fixing what I came in for.. but checking to see if they can sell me other things. 0 stars if I can.

I had an awesome experience at this tire shop from start to finish. Shaw was incredibly helpful in…read morepicking out the perfect wheels and tires for my 4Runner. He took the time to explain what would fit best, answered all of my questions, and never tried to upsell me on anything I didn't need. The installation was completed much faster than I expected, and the quality of the work was excellent. Shaw kept me updated throughout the process, was honest about everything, and made the entire experience easy and stress-free. If you're looking for a shop that does great work and provides outstanding customer service, I highly recommend asking for Shaw. I'll definitely be coming back for any future tire or wheel needs!

A friend recommended me to come to this place and I glad that I did a great part with a great…read moreservice and especially the guy had a humble attitude.

"I stopped by Bob's Quality Tires this morning hoping to get a tire patched. When I walked in, two…read moreemployees were at the front counter. We made eye contact multiple times, but neither acknowledged me or indicated they'd be with me shortly. I waited while they continued their conversation. One eventually walked into another room, and the other stepped away to take a phone call--without saying a word to me. At no point was I greeted or even acknowledged, so I left and went to America's Tire & Auto Service down the street. They had me in and out in about 20 minutes and were already at my car when I arrived. Customer service starts with basic acknowledgment. Unfortunately, that was completely absent here.

Friendly and timely service!I have used Bobs before and it doesn't disappoint. Right down the…read morestreet from me so very convenient,also.

The above average unexpected service was this: After repairing the tire, they put the repaired tire…read moreback on the wheel and stored the spare tire back where it goes - which on a highlander winches up underneath the car and has to sit in there just so. It's a huge pain for me to do it, so I was delighted it was done for me! BUT even MORE above average is that he put all the tire changing tools back into the slots under the cargo floor where they belong! I felt really taken care of. Overall, I had a quick and painless experience with getting my flat tire plugged. There was a screw in it. It was $20. The guy sitting behind the counter greeted me as soon as I walked in, came out to my car right away, and took the tire into the shop, then asked me to park in the shop bay, although I didn't understand why at the time, I hadn't expected anything other than a tire repair, so it was a very positive experience to have everything put back to normal. I would definitely recommend them, and I'll go back to them in the future.

These guys are amazing! They helped me pop back in my reer view mirror back in place within 5…read moreminutes free of charge anytime I have a car problem I'm definitely coming here highly recommend!