This was my favorite hooters to watch sports on the big screen. But the service has really gone down over the past 12 months. They seem to run out of menu items like shrimp or tortillas. Food orders are often wrong or missing items. The men's bathroom? Well. It's disgusting. This is important to people. And it's been like this for MONTHS. I took pictures today as an example. I'll be going to a different location. read more

Hooters - Chicken Wings Near Me - Portage, Indiana

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We ordered wings to be ready at 6pm. I arrived at restaurant to find wings were prepared and ready an hour earlier. They only gave me a refund with no explanation or attempt to make it right. (We've had service issues at this location in the past, even before the shortage in the workforce.) I received a call from the owner a few days later after giving negative feedback. He said he would use my experience as a learning tool for his employees and did not offer any form of reconciliation. Needless to say I will not be returning to this location and can't recommend it to others. There is another location that I have had luck with in merrillville nearby. read more

Too busy to double check and confirm receipts to make sure all food is included. Admits to this because "people make mistakes". Every time. Every time I've ordered...missing food. read more

Service was really good, however the food was just ok this time around. I got the chicken sliders with extra sauce on the chicken. They were still dry. The loaded tots were tasty. Step up your food game to match the friendliness of the waitresses... I'll be back!!! read more

Hooters - Dining room!!! - Chicken Wings Near Me - Portage, Indiana

Wings = guaranteed dick 99% rotten tomatoes 10/10 Would recommend Great food and service! read more

Great service and great food. Best Hooters I've been to. Servers are attentive, manager visited table twice. read more

Hooters - Hooters Makes You Happy - Chicken Wings Near Me - Portage, Indiana

Stopped with intent to get a quick lunch. It was quick indeed...7 mins and i was out the door....but didnt eat because nobody came to the table to take my order. The Hostess Boy...or maybe he is the manager(????) was occupied with laughing and giggling and playing patsy with the two servers (???) sitting near the entrance. I guess the hostess boy, or whatever his job title is, felt he earned his wage since he moped his way leading me to my table which apparently was never assigned to a server. Oh well...thats what you get with millennials in the workforce. read more

If I could rate this zero stars, I would. I love Hooters. I've been to many Hooters in many states. I have never had such terrible service. Visited here on March 25. The parking lot was pretty empty, which I found strange. We went inside and were told that it would be at least 5 minutes before we could possibly be seated, despite a nearly empty dining room. When we finally did get seated, more than 10 minutes later, we passed no less than 8 dirty tables that had not been cleared. We sat down for a minute and then just decided to leave after looking around. No wonder the parking lot was empty. We would have gone to Quaker Steak and Lube down the street but that parking lot was overflowing and there was a long wait. read more

The staff was very friendly and kind to us. The food was not so great. I had ordered wings with a few different sauces and thought they were alright. As we got to the car after paying, I just about puked all over the parking lot. Something was so unsettling with my stomach, but it really left a bad rep for me. read more

Food was awesome, girls were great. It's tough to beat the wings or the view. I will be back on my next trip to Portage.

Spoke to Tiffany manager on duty about a few issues she was amazing! Food was amazing for our party!!

Service was horrible, we had a long wait for our food and only got our appetizer. It took our waitress 20 mins to get refills.

I would give zero stars if I could. This is the second time I've been there. I thought I would give them another chance since the first time I went they had just opened. Nothings changed. Waited an extra 20 minutes after the time they told me my food would be ready. Which whatever as long as the food is good and hot right? Nope, wrong! Cold. I asked the guy at the counter for more ranch cups because he gave me 2 for my family of 4's food and at first he told me we get one cup per 10 wings. I said ok, give me one more then. Then it's you get one per order of wings. What? Which is it? And mind you I had just watched him give the lady ahead of us 4 EXTRA cups of ranch FOR FREE! He told me .99 for any extra. Not only that, he had a horrible cocky attitude when talking to us. This hooters has the absolute worst service I've ever experienced and that's saying a lot! I never got like that with him at all until I walked out the door. And there was sauce all over our food boxes and the inside and outside of the bag. This place has completely turned me away from hooters. read more

These are Hooters wings? These are half the size of Hooters wings. This has nothing to do with COVID-19, the cooks or the wait staff. Our waitress, Shelby, was wonderful. The food was disappointing. read more

Hooters - Teeny tiny "wings". - Chicken Wings Near Me - Portage, Indiana

Please save your money and go elsewhere! Came in tonight with my family, sat for about 10 mins before we finally had to go find the hostess to tell her no one has come to our table yet. The waitress walks over to our table and immediately starts complaining that the hostess never told her that we were sitting there waiting. Great first impression..... took our drink order, about 5 minutes goes by and she comes back to the table with no drinks "sorry we're out of lemonade" 20 minutes later, waitress comes back over "sorry we're out of TMI sauce" Finally get our food and it was gross! The ranch was definitely Hidden Valley!! What a disappointment, $65 for gross food and poor service. We will not return. read more

We have been to a lot of Hooters this on is bad news .Their staff acts like they are doing you a favor to get off theirs ass and seat you .Their food is not what the other Hooters make the wings were so so so at best .The sauce poured on them as an after thought the celery nothing but nasty ,the pickles were good the kitchen staff looks not like you would want to have making your food trust me .Filled out a survey got a generic answer sorry we will do better next time I see why their yelp rating is a 2 star .The gas station across the street would have better food read more

Today was the second and last time we will attempt to eat at this establishment. Several months ago when they first opened we waited over thirty minutes and never got seated. There were open tables, but we never got seated. We attempted again today and got seated right away. After 17 minutes in our booth and no one waiting on us we decided to leave. I informed the hostess that no one came to our booth, so we were leaving. She made no attempt to apologize or correct the situation. Long story short, we won't be back and based on the two star review average they have received it appears many others won't be back. read more

****UPDATE******I like how every time I come here there are either open or dirty tables with nobody doing anything to them and we wait for over 10 minutes to be seated. It really pisses me off to see open clean tables for the whole time I am waiting to go unused. Especially when the fucking manager is at the hostess station joking with some Tom, Dick , or Harry that walks in after me. Go to Merrillville. This one doesn't have the Hooters feel. Service was ok. read more

Not a good experience. We waited 40 minutes for food and the restaurant was not busy. The Buffalo chicken in the salad first came out grilled not fried and then was missing the Buffalo sauce so waited even longer. Then I was charged extra for the sauce. When you walked past the kitchen to get to the bathrooms there was music blasting from the kitchen and staff were all hanging out in a booth. It was unprofessional. read more

Im a shut up and eat your food guy. It just fills the hole. Whatever. This was horrible. Wings are dry as heck. I dont know if they are told to be skimpy on the sauce or the cooks sucked. Either way buffalo shrimp dry. 3 sets of wings with sauce only on one side. Super busy, my waitress came to my table a total of 3 times. Best thing i had was the pepsi, and i only had one because it was not refilled. Boooo if they had less than 1 i would give it that. read more

Cedric Smith the "manager" backs up the poor waitresses that run the store while he's in the back cooking and doesn't realize how bad the service is in the front. He's too busy cooking so he doesn't know anything that is going on in the front. We asked for a manager and he did not want to speak to us instead he got upset that we called him over about the bad service and food and came to us all aggressive. Piece of shit service and hospitality I will take our business elsewhere. read more

I don't usually go out of my way to give reviews to chain restaurants, but I was pleasantly surprised with our stop here tonight and was shocked to see all the negative reviews! I am not sure if this is a new location (we made a pit stop on our way to Michigan) but it looks brand new and is a really updated Hooters. It was super clean and they had a nice patio section. Our server, Emily, was really friendly and offered great service. The food came out quick and the beer was extra cold. We had no issues! read more

This is the 2nd time I ordered from Hooters and my order was not right. Im very disappointed in my order. I was told that they would correct my order and resend it but they never resent my order. read more

I normally walk into chain restaurants anticipating to be disappointed. That was not the case here! The restaurant is spotless, the waitresses were very nice, and the food was excellent. I don't go to Hooters very often, but when I've gone to other locations it was usually a 2 hour wait for bad food in an unpleasant environment. I hope this location keeps up the good work. Now I understand there are people out there who really do go to Hooters just for the food! read more

The food in the Merrillville restaurant is so much better. How can a chain restaurant like this be so different. Although it's nice to have a Hooters in Portage, maybe they could open one in Valpo instead of eating the food in this place. read more

Just walked out of this Hooters. The 3 of us sat there for over 15 min and no one even came to get a drink order. The guy at the next table was standing up yelling "The service here is horrible!" And STILL no one came to pick up his check. We went to the Quaker Steak and Lube down the road and were immediately greeted and waited on. read more

I was very disappointed with the food. I ordered a taco salad and it was the worst I ever ate. It was made with mostly cabbage. I couldn't eat it. The decor is nice and the girls were attentive. Over priced for sure. Cost me $13.86 for a taco salad and coke. Wendy's salads are better and much cheaper. Lots of TVs though! read more

Went there tonight with the family. Our server was great. She kept up with everything including water refills. It took us 30 minutes to get our food and I thought that was quite excessive for wings and burgers. read more

Since we cant give -0- or negative star, 1 it is, something about this store makes it much worse than the others we've visited (which at best MIGHT be 3 stars) Trying to place a carry out order, actually getting it correct or complete in a timely fashion has yet to happen here. Over an hour for wings and fries ..... and then the wings are cold, literally cold. I can only assume the dine in experience is consistent with the other stores. And yes, the mgr and us know each other's names so he can and does respond appropriately (so that's worth the star). Not many choices in the area but we'll go to a hooters somewhere else. read more

I have been to this Hooters establishment before for lunch and to watch sporting events. Expensive, but family and friends have enjoyed. My rating today is ONE STAR as there is not a ZERO Star rating available. Management is terrible and has no appreciation for the customers or quality of service. Onsite Management today did not appear to even understand what that is. Working staff have no courtesy for the patrons and not a care with regards to customer service. I DO NOT RECOMMEND this Hooters establishment until management changes have been implemented. I WILL RECOMMEND to all family, friends, and work colleagues to go elsewhere for sports entertainment and food. Even in our current COVID environment, customers do not have to pay for poor attitudes, terrible service, and a management staff having no interest in the customer experience. read more

Food isn't the greatest and the staff isn't nice. We went there late afternoon and it was dirty, don't waste your money..

This restaurant is absolute garbage. Was given nothing but attitude and condescension from the waitress at the front counter for absolutely no reason. I asked to speak to a manager and he defended her terrible attitude and pretty much told me deal with it. Do yourself a favor and go somewhere else. read more

Ordered the Hooters Nachos which were supposed to come with chili (substitute chicken was extra). Got maybe a tablespoon at the most. The plate was covered with chips and not much of anything else; even the cheese was very scarce. Over $9.00; what's a can of chili cost? For that price, should have 1/2 a can on it. Very disappointed. read more

Was very disappointed with our meal. Waited for 40 minutes for our meal. When meal arrived wings were half way dipped and warm and our chili cheese fries were cold at the bottom and warm on top. Oh wait best part was when the waitress ask us what flavor and I said TMI. She looked at me straight in the face. What is that? There's no such flavor.Grr Never again will we ever go back. Although they didn't charge us. But we made it clear to the manager Never again!! read more

Way overpriced small fatty wings with lukewarm fries. I left hungry and fifty dollars worse off, lesson learned.

Good service fast wait one thing I will say a tad bit warmer also the waitress was very nice and did goof on refills

This place went down hill quick! Went there opening day and even with everything brand new, it was better than it is now. Went there a few weeks ago during the week. It felt dirty, service was slow, and food wasn't great. Went back today with another couple and their daughter...and it was worse. Ordered sangria...dead fruit fly in drink. Forgot my wife's fries. Had two orders of shrimp...both ice cold. Kids order of plain wings...came out with sauce. EVERYBODY'S fries were cold. They were cold bc they probably were sitting there for awhile bc the place was empty. After the waitress fixed all the food that was messed up, she informed us that she's brining us our check while we are eating because her shift be over and it be shift change. I hope management pays attention why their restaurant is empty when every other restaurant around is packed. read more

This is the third time I've come here hoping it would get better and ummm nope getting WORSE! Called ahead for a party of ten told would be ready in 30 mins. Got there and discovered they gave it away. 40 mins later and were still waiting...I guess it's time to go somewhere else... read more

I would give ZERO stars if possible ~ Four of us stopped in Saturday at 10:00 PM for some drinks and appetizers. The brand new restaurant building was the only thing going for it. They were not busy and no one was at the door to seat us. After a little wait we got seated. A waitress approached us and introduced herself. She asked if we wanted drinks. One us of ordered soda and two ordered the Perfect Margarita (which proved not to be so PERFECT) and one wanted bourbon. Server did not know what bourbons they offered so she left to find out. After several minutes came back and the last drink was ordered and a bowl of chili and nachos. The other two in our party were not quite ready to order so she excused herself. Ten minutes later she still didn't come back to the table and that is when we saw her singing Happy Birthday to a customer with about 8 other servers. (Seems like servers that have tables should be excused from singing Happy Birthday so they can effectively wait on their tables.) Before the bourbon came to our table a different server brought the greasy nachos and cold chili served in a Styrofoam cup. Yes Styrofoam! Our server showed up with the bourbon drink and I asked why was the chili served in Styrofoam she couldn't answer. She said she would take it back. I also asked her for little plates so we all could share the nacho appetizer. She came back with the chili, still cold, in a small bowl and no spoon, and forgot the small plates that we had asked for. Again asked for plates and a spoon. She returned with the spoon and a stack of 4 plates. When we were handing the plates out they were dirty. I mean dirty, like fresh ketchup was on them. It was obvious they were used plates that had not been washed. At that point we decided to cut our loses and asked to talk to a manager. A female manager came out and we told her everything that had happened, offered to pay for the drinks we told her we were going to leave. She apologized. It is apparent these servers have had no training and are just left to fend for themselves. Does the kitchen (and servers) think it is ok to serve a bowl of chili in Styrofoam?? How are dirty used plates mistaken for clean ones? Management needs to step up and get some standards in place or it won't be long before this location goes out of business. I know we won't go back. read more

Good food, good service, patio seating this time. Enjoyed our meal and our server, Madison D. was amazing!