Very friendly staff. I felt they took the time to explain what services my car will need in the…read morefuture and rated according to need. I felt the this company provides high quality service. This is now my place to go to for my car needs. The customer service was the best.

I made an appointment for an oil change. From when I scheduled the appointment to the guys who…read morechecked me in, were all very friendly and helpful. What I appreciated most was that they didn't try to tell or sell me anything I didn't need. They were reasonably priced and honest. Those Qualities are invaluable, especially in a mechanic! They earned my future business!

Great price and wasn't there for hours waiting!! I'll be back..... the guy at the counter was…read morehelpful as well. went there for a bumper and left with some tires as well

From the owner: 40 Years Experience In The Used Auto Parts Industry We Can…read moreService Your Needs 101 Days Standard Warranty On All Used Parts Longer Warranties Available - Ask For Details Open To Public, Full Service/Self Service Servicing Body Shops, Mechanical Shops & Dealerships Is Our Specialty You Get Quality Parts & Service Here!

Bryce is amazing! Definitely recommend going here for all your automotive needs!! The attention to…read moredetail and how the front desk responds to you makes you feel very comfortable.

I've taken vehicles in before for specific service, recently tires. I can't fault the work I…read morecontract them to do and will go back. However, I was told I needed ball joints replaced and I choose to have my dealer inspect and work on it, given how many miles are on my 3 year old vehicle. The dealership checked alignment and inspected the front end. They said everything was within the manufacturers specification and no service was neccessary. BTW, I hope their mechanic is a better mechanic than he is a singer! During his test drive, my dashcam recorded him as he was singing along with the radio!!! I won't comment on his singing ! LOL

Sad to be leaving such a poor review for Discount Tire, as I've generally had good experiences…read morehere, but this visit was extremely frustrating and worth sharing. Earlier in the week, I called to schedule an alignment and was told to ask for a specific individual when I arrived. When my appointment day came, I asked for that person and was told they weren't working that day--an immediate red flag. During check-in, I clearly stated that if an alignment was recommended, I wanted it done. I explained that Honda had recently told me I was in urgent need of one. About 15 minutes later, another associate showed me what I believed to be my vehicle's alignment readings and told me they were "really bad" and that an alignment was recommended. I agreed--although confused, since I had already approved it at check-in. Another 10 minutes passed, and the same associate returned with a different alignment sheet and casually told me that my levels "weren't actually that bad." I pointed out that Honda had said otherwise and that he had just told me the alignment was necessary. At that point, he admitted the first readings he showed me were from another customer's vehicle. This was extremely unprofessional and a significant waste of my time. Despite this, I reiterated--now for the third time--that I still wanted the alignment. Ten minutes later, I was told they couldn't perform it after all because they didn't have the required part. In total, this visit wasted nearly an hour, only to end with a recommendation to go to another shop down the street--which, ironically, charges more than the Honda dealership. I now have an alignment scheduled with Honda on Monday. This experience was especially disappointing given that my dad and I recently spent over $2,500 on new tires at this exact location. They are usually diligent, but perhaps being a Friday afternoon, the staff simply wasn't on their game. Regardless, the lack of communication and professionalism was unacceptable.

I experienced a slow leak in my right rear tire, so I visited on a Saturday without an appointment…read more My vehicle was repaired, and I was in and out in thirty minutes! Best part is they didn't even charge me for the fix a flat. Excellent service and fantastic technicians! I highly recommend them!

Needed new tires and rims after hitting a huge pothole. The guys at Discount were very helpful in…read morefinding the right solution for me. The work was done promptly, professionally, and they were very personable. Overall a solid transaction. Based on that experience, I would highly recommend.

After HouseSitting in the area for a week, being parked outside in the fluctuating weather I had my…read moreshoes PSI balanced. At 8:00a I pulled up in front of the end bay that had the Tire Pressure Machine...only sat there for a few minutes before an employee approached me about service. Marlon filled all my tires and didn't open my door, so maybe my plates are on file too? As when he came around to talk to me about tire wear and tread, he addressed me as Nikki. He was friendly, informative and efficient. Thanks Marlon and Discount Tire!

Great small general repair shop with first class customer service and very competitive rates. They…read morework on all makes and models and have the best price in town on mounting and balancing tires.

Super mechanic! Professional, honest, smart and patient (with people like me). :-). Pat knows…read morehis stuff. We have three Volvos, two very old cars, and a new one. I highly recommend this shop.

Customer Service is severely lacking. The last several times I have utilized them they have been…read moreshort and unwilling to look into services that I inquired about. The last call I made to them they told me to call back when they have time. Terrible customer service when asked for something that takes no more than a couple minutes when I am in store face to face with them. Highly DO NOT recommend this Tires Plus location!

Got new tires on a Sunday, only place open…read more Still had the TIRE LIGHT on after because the sensor died. Didn't mention, they didn't check. But I did get quotes for brakes, flushes etc. Criminally bad

I love being able to bring my vehicles into Victory. I know that they will look over my cars with…read morecare and make usre that I am getting things taken care of that need it- not like the other guys that fix stuff to increase thier bottom line! They are always poloite and communicate with me if they find more than I was aware needed fixing! I drive 30 miles one way to see them!

I had a flat tire, I was helped out with it, and there was some damages, and it was fixed, the…read morecomplaints on here may talk about charges, but if we're talking about the results, the mechanic got it done, and got me back on the road. I won't likely ever come back since I don't live in Andover, and the trip to this auto shop is quite far away from my place of residence, but they did a good shop and were hospitable so I thank them for that.