Fast replies. Good work quality. Will hire for future home projects. Good value quotes. Work was…read morefinished in a timely manner. Will recommend.

Aldair and Peter were excellent workers . The work is superb . The walk looks beautiful the shower…read moreis perfect. The price is very fair . They worked for 3.5 hours . We requested valve replacement either fixtures was the service we requested and they completed perfectly. I would get them for other services if needed. Noel the owner is very nice accomodating with our work schedule . They clean up all the mess from the work and are very respectful of your home . Thank you for this wonderful job!

I had a gas leak from my pipes and it was bad enough that my gas was shut off. I was recommended to…read morereach out to Costel by Mike the Plumber. Costel and his team were able to come out right away. They fixed the problem, communicated what could cause additional problems down the road, and were reasonably priced. I was able to get my gas turned back on the same day. What was a nightmare scenario turned out super smooth. I'm incredibly grateful for Costel's help and absolutely recommend his services.

Always on time, very professional, knowledgeable and friendly. The prices are fair and the work is…read morequality. Costel has done several projects for me including rodding a clogged pipe, installing bidet toilet seats and installing a p-trap in a very challenging sink space. Fully recommend!

We were greatly pleased with our first experience with Burr Oak Pluming. Peter, the owner, was…read moreprompt and professional. And he completed the job on time and within budget. Our project was unconventional as we needed a shower fixture for a cinder block shower enclosure. Peter arrived with all the parts required to complete the job without interruption and most of the fixture assembly was done in the back of his "workshop like" truck bed eliminating a mess in our house. The finished product installed on the cinder block wall of the shower actually looks rather nice, considering this fixture is generally placed behind a wall, out of sight with only the shower head showing. I would not hesitate for a moment to recommend them to everyone, and for all of our future plumbing needs, planed or emergency, we will definitely be calling Burr Oak Plumbing.

Absolutely fantastic! I had several plumbing issues that arose all in one weekend and searched yelp…read morefor a local plumber and landed on Burr Oak Plumbing based on all the recent positive reviews. Pete contacted me in less than 24 hours from the time I opened the project in Yelp and we discussed all the issues that I found over the weekend. He gave me some troubleshooting pointers to try on my own first to see if it resolves the issue. FYI - Those pointers were spot on and my issue was resolved. For those other issues, faucet replacements, valve cartridge replacement, overflow flow repair, and hot water heater expansion tank replacement, he provided an overview of the issues, upfront cost for parts and labor. His prices were extremely competitive and his hours are flexible! The work was done so quickly and issues are now resolved. Pete is extremely professional, honest, and personable. I have Burr Oak Plumbing permanently on my speed dial and will be using Pete for all my future plumbing issues! Thanks Pete!

I don't write reviews that often anymore, but these people were polite and worthwhile putting a…read morereview out. For one there are a lot of bad plumbers - notably the other people I used who were not only terrible but actually threatened me and tried to get paid for doing a horrible job. Where ex stink both knows their stuff, is fairly honest and what they intend to do, and actually deliver on it. I actually had a situation after hours where they were very straightforward and recommended me things to resolve the situation so that they would not have to come out for the dispatch. To me, that represents ethics and integrity in business. They absolutely could have shut up a dispatch and come out to make extra money but instead the perspective was: here's the fix for you here's what I recommend you do call me back if that doesn't work. These are the kinds of people I will call back to do more work. This Is the kind of service that is deserving of work. Not random review farms which we know a ton of businesses do so that they have a good rating on yelp. Their prices are also fair, and they actually do fix problems and not just put a Band-Aid over it. 5 stars. I do not know that there's anyone else I would trust for plumbing anywhere around the McHenry area.

Would not recommend this company, I've been a customer for 3 weeks which is how long their work…read morelasts. They rodded our main line when we had water coming up from our basement drain and less than a month later we have water coming up again. I called to have them come back out and they wanted to charge full price again. The last time we had the main line rodded we used a different company, and it lasted over a year. This place either has shoddy equipment or does half the job so they can charge you for a full service call later that same month.

I've used this company twice now, and I'm very grateful for their willingness to explain situations…read moreand services. Paul is always easy to talk to and does quality work. This family run business does things correctly, at a good price, warranties their work and parts. I strongly recommend.

Fixed two very major issues with a sump system and outside drain tile. Was hard work and they…read morefinished quickly and charged me fairly. They have all the equipment needed to get any job done. These jobs were a big deal and I'm grateful for the peace of mind I have in getting them done. Finally no more flooding!

I reached out on Yelp early this morning and was honestly impressed by how quickly this company…read moreresponded--they were at my house within just a few hours. They had my bathroom sink unclogged in minutes. No fuss, no dragging it out--just straight to the fix. Eugene was great--super kind, worked cleanly, and clearly knew what he was doing. Top-notch service and I felt like the rate was very fair. I sincerely hope I don't need a plumber again anytime soon but if I do, these are my people.

Eugene explained everything what he was gonna do he offered me tips to help my budget and kept me…read moreupdated on what was going to event showed me everything he did and cleaned up that for himself also told me if there's anything wrong to come at whatever time Highly recommended.

Very good, fast and freindly service. If I ever need a plummer again, I will definitely use…read moreIllinois Sewer and Drain.

I hired Illinois Sewer and Drain Inc. to repair the plumbing in my master bathroom. At first, I was…read moreimpressed because they responded quickly and completed the work right away. Unfortunately, that's where the positive experience ended. After the plumbing work was finished, I had multiple tile professionals inspect the shower before moving forward with the remodel. Every single one pointed out that the liner had been installed incorrectly. They explained that there should only be one shower pan liner, not two liners glued together. I contacted Steve to let him know about the issue. He agreed the work needed to be corrected and told me he would come back to fix it. On Monday, we agreed he would return on Wednesday. When I reached out Tuesday to confirm, he rescheduled for Thursday. On Thursday, I contacted him again to make sure he was still coming. He pushed the time back, saying he was trying to find a single liner, and then attempted to reschedule again. I explained that this wasn't what we had agreed to and that I expected the repair to be completed that day. After that, he completely ignored my messages. I then contacted the company directly. I was told they would speak with Steve and get back to me. Hours passed with no response. I called again and still couldn't get any answers. I asked to speak with someone in charge, but the receptionist said they were busy and would call me back. Once again, I never received a call. The next day, I was told the owner, Joe, would contact me to discuss the next steps. That call never came either, so I had to follow up yet again. I was then told Joe would come out on Saturday around noon. Saturday came, and no one showed up. When I called, I was told his arrival had been pushed back another two hours. By this point, I was extremely frustrated by the lack of communication and complete disregard for my time. Joe didn't arrive until around 6:00 p.m. This company promotes itself as licensed and knowledgeable, but in my experience, the work was done incorrectly, they were quick to take my money, and incredibly difficult to get back out to correct their mistake. The repeated rescheduling, broken promises, poor communication, and lack of professionalism made this one of the worst experiences I've had with a contractor. I would not recommend Illinois Sewer and Drain Inc.

My wife owns a two multi-unit buildings in Pilsen Chicago and has a long time plumber with whom she…read moregrew up. He is an incredible tradesman and always our preferred choice where his services are warranted. We, however, live in Winnetka and this is outside "Armando's" service area. He, however, recommended HT Strenger to us and we are extremely happy that he did. We experienced a leak behind a kitchen wall that another vendor purported to fix yet to no avail so this was a re-do. David of Strenger reported precisely on time and opened the wall as if he was instead a laproscopic surgeon, unlike the previous failed vendor whose access hole/port was four times larger and created a mess that required the acquisition of a drywaller and several hours of collective inconvenience. The first failed plumbing contractor billed in 15 minute increments and, if I am not mistaken, so did Strenger, with the difference being the former's "efficacy coefficient" was zero. Stenger's work lacked the haphazard, sloppy and careless inputs of the first acquistion, one of those "always on the radio" suppliers whose name a collegue supplied, and who regretfully I called, as the job seemed perfunctory to say the least. Unfortunately, my belief of the strong inverse correlation that exists between a company's propensity to run obnoxious radio ads and its tendency to screw up the simplest job remains. Neither my wife nor I believed it necessary to ask a real plumber for a more proximate recommendation ("Armando, who would you hire if you lived up here" was indeed the targeted vernacular) but such is the world in which we now live. Another reviewer apparently thought it strange that the company requests "five star" reviews post completion. David made the same request but I construed this not as a plea of desperation inasmuch as affirmation that one would be forthcoming IF and only IF, we felt comfortable rendering such. Strenger's management, unlike the radio advertisers, seemingly understand that loyality, and the ability to thus eschew spending thousands of dollars or whatever these others pay on psychobabble laden. platitude filled ads, comes from telling customers what you will do and for how much, doing it as promised and then billing appropriately. We now have two favorite household plumbers with Strenger being our preferred provider up north. It's just a shame, however, that it takes typically two suppliers, both requiring remuneration, to acquire one good outcome. Strenger made write all that was wrong and I am very grateful for its excellent work. You will be too.

Review: I thought these guys would be great based on reviews, but it turned out to not be so. First…read moreI talk to a guy there and explain the situation and send pictures and am told me I'll need a camera inspection before doing a pipe repair, and the camera inspection will be $600. OK no worries, let's do it. So then they come out to do the inspection, take a look and tell me I don't need the camera inspection after all. OK great. Then they charge me $200 for coming over for 10 minutes and telling me that....OK. So the guy tells me it will be a couple of thousand dollars to dig down into the basement floor and fix the pipe, and I'm like oh that's not too bad. He says he'll send a quote over. So five days pass and I still don't have the quote after reaching out to them twice to ask for it eventually the quote comes in, and to my surprise it's over $5000. And at that point, I give up.