Amazing experience with David. He was extremely knowledgable about the codes and what equipment to…read moreget. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues. Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

Responsive, punctual, and transparent. Easy to contact and…read morearrange appointment online. As well fast online invoices.

I had zoom drain come out to service a few drains and check my sewage line in my old 1919 home…read more They were timely, responsive and extremely professional not only helping me check and clear all my drains but also letting me know of ways to prevent damage to my drains and sewer line moving forward! Their technician Joe was so patient with me while I asked all kinds of questions and took his time not only clearing my drains well but making sure all my questions were answered. I would highly recommend them to anyone needing drain or sewer work done!

I have not use company but their driver about hit my vehicle at the roundabout on 106st I have…read morevideo if it. He was in the turn lane then cut me off about hitting my vehicle. I would like the company to reach out to about this he is so unprofessional

They are certainly at the high end of the cost spectrum, which would be fine if they provided the…read morecustomer service equal to that higher cost, but they use a automated system that will bombard you reminders and calls which is irritating. They are very friendly and the technicians are very professional however. We used them to do electrical wiring for our basement, it was two new breakers to install three light switches and a dozen led light boxes, just under 7k. They were supposed to do plumbing of a bathroom sewage pump, valve for a softener to drain, and shower install with a rough out for a sink, 9k. They miss-scheduled the appointment for plumbing and instead of just saying oops let's fix that they spent their time telling me I scheduled Monday and Tuesday and it's a two day appointment so that's why I am receiving multiple reminders for my appointment on Monday and Tuesday to start, despite my repeating it is Tuesday and Wednesday because I would not be home on Monday as I told the tech who did the estimate. The electrical part they would not take payment for until they finished the job despite my request to pay as they go. Since it requires the plumbing team to finish first they said they would come back when their plumbers finished, still daily texts and calls to schedule the final electrical which according to their tech couldn't be done until the plumbing THEY were scheduled to do. Their AI based system is terrible. Their work is quality and their human customer service team is frustrating but friendly. We canceled the plumbing and now will cancel the finish work for electric as well. Too expensive to justify these annoyances in my opinion. We were convinced to buy their service plan for our ac and electric, not sure what that really gives us but we won't be using it now anyway. I'd caution anyone from using them without a few estimates first.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Devon was exceptional. I'm saving their number in my phone because I'll never use anyone else…read moreagain. Before you get scammed by someone else give these guys a call and get your situation taken care of quickly and professionally.

Exceptional Drain Cleaning came out when we had a standing water emergency. Devon figured out why…read morewe had a blocked drain when no one else could. It was a unique problem and he persisted until it was fixed. Great service.

They came out same day and were very reasonable in pricing. Provided realistic solutions with the…read morecustomer's best interest in mind. He was very knowledgeable and friendly. I would highly recommend this business to anyone with plumbing issues.

This company was on top of my problem within hrs. They set up a free consultation for me first…read morething that morning! The service technician was very easy to communicate with and has 29 yrs. of experience in the field. Within 1 hr. of his arrival he had asset the problem, gave me an estimate to fix the issue and had it fixed within minutes!! The price was reasonable and I let the "Pro's" handle the rest! I couldn't possibly say enough good things about this Company from beginning to end. They are the BEST at what they do in my opinion! Thanks gyes and gals for the service you provided me. Keep up the Great work

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Jason provided outstanding service. He was pleasant, prompt and did a great job…read more He removed the clog in our kitchen with a pressure washing system that cleaned the plumbing for less than Roto-Rooter charged us last time (less than just six months ago) and Jason provides a one-year warranty. He also pointed out a simple fix that would prevent this from happening again (the drain wasn't sloped at all, and in fact, had a little dip in it). He also noted an issue with the plumbing vent that was an easy fix. Would definitely recommend Jason for drain cleaning services!

Five Stars! I'm so happy to find an honest plumber that explains exactly what is wrong and doesn't…read moretry to push unnecessary things on me! He did an excellent job fixing the clogged drain and explaining the reason it occurred. His price was fair and he was prompt. What else could you ask for?

After the huge snow storm that came thru our drains and toilets quit working. I called around to a…read morecouple of places and both places said they couldn't help us because the ground was frozen and covered in 10" to 14" of snow. Didn't even offer to come out and take a look to see if we had a clog or if we needed our tank emptied. My husband called Johnson's late on a Saturday, the lady that answered the phone was very sympathetic and helpful. They showed up bright and early the next day (Sunday). Had us fixed up quickly with no issues. The guys that came were nice and very polite. We were shocked at the price, we were expecting it to be way more. We will call them again!!!

From the owner: Family-Owned and Operated, Commercial, Sewer Excavation, Plumbing & Drain Cleaning…read more Services: Drain Cleaning and Inspection, Drain, Water and Sewer Line Repairs, Water Leaks, Water Line Excavation, Hydro Excavating, Plumbing, Camera Inspections. Business Description: Johnson's Sewer Service, owner operated for the last 30 years, stands as the premier drain cleaning provider in Crawfordsville, Williamsport, Covington, Veedersburg, Fowler, Attica, and beyond. Our comprehensive services include expert drain cleaning and inspection, efficient water and sewer line repairs, powerful hydro jetting, and innovative hydro excavation techniques. Serving the Attica, Indiana area and nearby communities, we're your go-to solution for all drainage needs. Don't wait—contact Johnson's Sewer Service today for top-notch service and expertise! Discover our newly added hydro excavation service, designed to offer precise and environmentally-friendly excavation.

Shane is very good to work with. I had a minor issue with water in my basement, he came over same…read moreday, and diagnosed my problem, and gave me options to fix it. He gave me a quote to fix it and it was very reasonable. After I gave him the ok to do the work, he scheduled it around my schedule, and showed up early and was done well before he said he would be. I highly recommend Shane and Hughes Plumbing for all of your plumbing needs. He is very professional.

I had an emergency situation with water spraying heavily all over my garage because a pipe near my…read morewater heater and main line broke. He was really nice, told me how to stop the water and then came over right away. This was on a Saturday/after hours. Pricing was good, much less than many companies charge for emergency after hours. I would definitely reccomemd.

we have a portable toilet on our property and the service is terrible,during the summer months when…read moreit's hot it gets nasty because they clean it only about once every six or seven weeks. I would NOT recommend.

Ever since new ownership I can't get any service or return calls. Quality of port o pots cleaning…read moreare not up to par. This new owner needs to be trained properly as well on customer service.