I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

I took a friend here to see a car they had posted online. Upon arrival I was slightly skeptical as…read moreanyone would be when going to a small local used car lot. However the process was great! The owners and workers all had a great relationship and there was absolutely no pressure or tactics used to sell cars. My friend ended up buying the car and I myself bought one as well even though I had no plans to as I enjoyed the way they do business and they had a car on the lot in great shape with low miles that replaced what I currently had. The entire process was easy and they took care of all of the paperwork. Probably the quickest transaction I've done at any car dealer including the big guys and we bought two cars at the same time on separate transactions. Highly recommend to anyone looking to buy a reliable used car from a reputable and honest local business.

Before you read my review - keep these things in mind: #1 -…read moreNo is forcing you to buy a car #2 - Due diligence is always your responsibility - Do a pre-purchase inspection #3 - This dealership, like every other used car dealership - is selling USED cars - they can't disclose every single thing that the car went through and there are no guarantees - it's an implicit risk of buying used (especially older) That being said, I had a very good experience with my purchase at Hi Auto Sales. I bought a used 2006 Toyota Tundra with ~$141K miles. Just a tip for anyone who is buying a car that old - you're going to spend more money to get it up to speed - things wear out no matter what with time. Don and his wife Leyna are a wonderful duo - Don clearly takes a lot of pride in the way he runs his business and Leyna is bright, easy to communicate with and very personable. After purchasing the car, I had noticed issues with the rear door lock actuators and brought it up to Don and Leyna. Honestly, it didn't even occur to me to check because you just assume they worked fine. They were very gracious and offered to replace and fix the issues at a fraction of what it cost me. I think this is extremely generous considering the car was bought "As-is" and they had no responsibility to fix it after I drove it off the lot. I think it speaks volumes of how Don wants his customers to perceive their experience at his dealership and knows that it's a small investment for a continuing relationship. This review is NOT intended to advertise or promise anything on their behalf, but my experience with them was great and they definitely earned this 5 start review. I will definitely keep them in mind in the future should I need another car!

We just bought a 2018 Audi Q5 from Happy. During the purchase, we were told several maintenance…read moreitems like timing belts were done. Happy assured us the car was sound and safe. The next day, we took the car to our mechanic only to find out the brake pads need to be replaced. In addition, the brake pads were worn to the rotors point of needing to be replaced. Additionally, the car required an pil change as that was not done and the dealer had no documented proof of it being done even though he said otherwise. The car also needed a new cabin air filter, air filter, new spark plugs that are eroded and four new tires as they were worn out as well. In short, do not buy any car from this dealership until they provide you with documentation of maintenance work that has been done. Happy did alot of fast talking but did not make us happy as all of this work will cost us $2,600. We are solution oriented people and when we spoke to Happy he had no solution or compromise. Basically, Oh Well "GOTCHA"We are making this post to hopefully make potential customers aware of potential added cost of buying a car from Hero Trade Autosales LLC. They are not to be trusted! What could be improved is Happy doing a thorough inspection of every vehicle prior to sale and fixing simple safety issues like brakes, tires, oil change and not using sealant on drain plugs that have leaks. As a customer, I shouldn't find these issues on a used car the very next day after purchasing it. Fortunately for me, I trust but verify and my intuition was correct. I offered Happy a solution to split the 2,683.00 cost, he countered with returning the car after I paid 2,683.00 to fix problems he should have fixed prior to me buying the car. I politely asked if he wanted to pay for the all the money I paid for the warranty and repairs? No answer! Folks learn from my mistake and find another dealership to buy your car or take any car your interested in buying to a reputable mechanic prior to purchase. Happy didn't make me happy with this purchase.

Amazing dealership I met Happy to look at a 2004 Tundra for my son the place was clean organized…read moreand had a very friendly atmosphere. The truck was beautiful like brand new I noticed all the cars there were in excellent shape I'm so glad I found this dealership. I like to support small family businesses and this is a good one no games no extras just honest car sales I highly recommend this dealership when shopping for a dependable used car Or truck. I pick up the truck tomorrow my son is so excited.

Good transaction. Great vehicle at a fair price. They worked with us match our budget. No pressure…read moreand easy experience.

I have bought three cars from this dealership and have been so happy with them and the cars I've…read morehad of theirs. They're incredibly nice people!!! I absolutely trust this family-owned business and have never been let down! Thank you with all my heart, A&J !!

I had scheduled an appointment and apparently a few things had been lost in translation,…read morefortunately Kathryn in the Service Department was able to rectify the situation and provided superior customer service! This is the second time I've had Kathryn as my Service Advisor and I appreciate her honesty, tact, and manner! A true pleasure to work with!

I had a very disappointing experience with AutoNation Honda of Costa Mesa…read more They advertised a new Honda Odyssey for $39,000, which is what prompted me to make the drive all the way from Los Angeles -- nearly two hours in traffic. I confirmed the listing before heading down because I didn't want to waste a trip. When I arrived, I was told the vehicle wasn't actually available. Not only that, but the "new" Odyssey was supposedly a loaner vehicle that was still on the way from Honda and wouldn't even be available for another 60 days. That's not what was advertised. It felt like a classic bait-and-switch tactic -- advertise an aggressive price to drive clicks and get people in the door, only to tell them the car isn't really available once they show up. Driving two hours based on inaccurate information is incredibly frustrating and a waste of time. If you're shopping from out of town, I'd strongly recommend getting written confirmation with a VIN and verifying that the vehicle is physically on the lot before making the drive. I wish I had. Very disappointing experience

I recently switched out my car and ended up selling to Toyota here and Charlie was truly…read moreoutstanding throughout the entire process. From the very beginning, his communication was excellent clear, consistent, and genuinely helpful every step of the way. What stood out to me most was how kind and supportive he was without ever being pushy or making me feel pressured, which made such a huge difference. Selling or trading in a car can easily feel overwhelming, but Charlie made the experience feel comfortable, straightforward, and well taken care of. His professionalism, patience, and thoughtful approach really set him apart. I would absolutely recommend Charlie to anyone looking to purchase a car or trade one in. He made the experience so much better than I expected. I ended up working with Arely in person and she was absolutely amazing to work with at the dealership. She was so warm, personable, and genuinely kind, and she made the entire in-person experience feel incredibly easy and smooth from start to finish. The moment she stepped in, everything felt seamless and stress-free. She has such a welcoming presence and made what could have been a complicated process feel effortless. I really appreciated how attentive, friendly, and professional she was throughout everything. I would highly, highly recommend working with Arely she made the whole experience such a positive one, and I'm so grateful for how easy she made it feel. Her and Charlie worked wonderfully together so I highly recommend working with them, you will be taken care of with kindness and honesty!

I WOULD GIVE ZERO STARS IF I COULD!!! BEWARE!!! AVOID!!!…read more TELLING THE TRUTH and putting in your contract what was agreed and paid for would help. I paid for the tire package, extended warranty package for all electrical issues plus motor that was never filed a prepaid maintenance program that only got entered when I went in for a tire repair/replacement due to a flat tire. I only found out I had paid for services that wasn't delivered 4 and a half months later when I called corporate and they told me my vehicle service agreement hadn't been filed they had no clue of what I was talking about so I paid for something that I did not receive. Beach City Toyota took $4,000 and never did anything with it so basically they stole from me. They said why didn't you read the contract. When you sign for a car they basically sit you at a table they tell you what you're signing for and give you the square to sign saying this is what we agreed on right and then they give you a flash drive well when you get home you open the flash drive and what you agreed upon is totally different from what was said at the time assigning. Now supposedly the gentleman/ scammer that did my paperwork no longer works there and I'm being gaslighted by the person who took his place. All I want is what I paid for what I was told I was paying for tire package, the Platinum vehicle service agreement and and my prepaid maintenance program by (NOEL). I believe I was taking advantage of because I was a single woman there with my daughter who witnessed this full conversation and signing of contract. I hope that people will read this before doing business with Beach City Toyota get the paperwork and read the contract that they are actually wanting you to sign for before signing at the table because what they say and what they put on paper are/is two different things. I will continue to have issues with Beach City Toyota until 1 they fulfill the contract that was told but not put in writing to me or give me my money/ full refund back so I could do it elsewhere. I will let you know how it goes.Better business bureau, DMV, and any where else I can complain will know how they did me and many others I've read on here on Google and on yelp.

West Coast Auto Group made my car-buying experience smooth, stress-free, and enjoyable. From start…read moreto finish, the team provided phenomenal service, clear communication, and complete transparency. There were no gray areas at all. They made sure my 2025 Nissan Altima was fully inspected, safe, and 100% ready for me and my family before I drove it off the lot. I truly felt that they cared about making sure I was comfortable and confident with my new car. I would absolutely recommend West Coast Auto Group to anyone looking for a dependable vehicle and an honest, professional dealership experience. Thank you to the entire West Coast Auto Group team. I love my new Altima!

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast…read more! I highly recommend him and this dealership and wish to do business in the future !

Huge shoutout to Juan and Zemr at Auto Sale of K & Z!…read more Walked in stressed, walked out smiling ear to ear in my new black Tesla Juan kept it real, worked with me, answered all my questions, and made the whole process smooth. No pressure, no games just solid customer service. If you're looking for a clean ride and somebody that actually takes care of you, ask for Juan. Appreciate you, brother!

I had an amazing experience with Kyle at Auto Sale of K & Z. He helped me purchase a Toyota Corolla…read morefor my mom and was incredible from start to finish. Kyle was super communicative, transparent, and made the whole process smooth and stress-free. What really stood out was how receptive the team was to the pre-purchase inspection results. They took it seriously and made sure to fix the (small) recs from the PPI before we drove the car off the lot. That level of care and integrity is rare, I really appreciate their team! The owner was also extremely kind, respectful, and patient with us throughout the entire process. We never felt rushed or pressured. Highly recommend Kyle and the whole shop here! Adding my opinion on the 1 star reviews... if you're looking for a used car Auto Sale of K&Z is very competitive. Even with their added-fees. I think everyone has to understand the dealer has to make a profit because they are a business... lol. Also, you're looking for a USED CAR.. they aren't perfect but for the price they offer you have to take in the pros/cons. Why don't you guys just go direct to Toyota or Tesla to get their "official pre-owned vehicles"? Oh that's right, probably because their prices are thousands of dollars more than here. Lol. Just my 2 cents!!