Love this place! Staff is kind, so skilled, and reasonable! Highly recommend and will definitely be back!

This was my first time and it was a great experience. My technician was very attentive along with the salon host, they offered water or soda. The main thing was my technician did a great job with my nails, very detail oriented and clean. I will be going back. read more

Technician was extremely kind, but nails turned out terrible. They don't have any real shape and are chipped.

After having been customers for more than a year, today, my husband was treated so rude and disgusting by the owner Sam and we will never return again. We will not tolerate insolence or someone yelling at my husband while he was on a very critical phone call. How much of an idiot do you have to be to lose customers over your rude, condescending behavior? It is a shame that there are wonderful techs like Sarah, but we will not support a business that is run by a money hungry, arrogant, condescending person. read more

Hot rock is awesome.. they did good jobs in my nails .. love it .. nice .. friendly .

I spent almost an hour there and the nail tech gave me the worst nails and over charged. They charged me for cuticles and didn't even cut them properly. I had to pay somewhere to get my nails fixed. I wouldn't recommend this place to anyone read more

First time going here and I loveeeee the result! The pricing was fair and the service was awesome! I forgot the name of the lady who did my nails but she did a great job. I will be coming back here :) read more

Hot Rock Nails & Spa - Gel manicure - Nail Salons Near Me - Mesa, Arizona

I've lived in the same house my whole life and had a hard time finding a regular salon. I think they must have changed owners in the last few years because now I really love this place read more

Hot Rock Nails & Spa - Nail Salons Near Me - Mesa, Arizona

Amazing pedicure! Very clean area. Good pricing. They take their time here & do not rush. They are polite & offer drinks. Great foot massage & did really well on callous removal, shaping nails & trimming cuticles. Polish looks excellent & lasts. I had a very relaxing time and will be back! read more

They were so nice and so sweet! I got sam and he was super fun to have and made my nails look beautiful! Cant wait to go back :)

I stopped in here because it was nearby where I was shopping. I was in a rush & there was no wait. I got a acrylic full set, white tips. The gentleman who did my nails put the tips on too high, so my actual nail line is visible under the acrylic. There were also lots of bubbles and specks in the finished nail. I noticed he didn't brush the debris from my fingers after the drilling. I don't recommend this salon for anyone getting acrylic nails. No attention to details. read more

Hot Rock Nails & Spa - Visible nail line below white tips. - Nail Salons Near Me - Mesa, Arizona

Just moved into the area and was looking for a new nail salon. Went to hot rock salon with a picture of what I wanted and Tina made my nails look just like the picture! This will be my new nail spot. Also note, this salon is taking every precaution around COVID-19. You sanitize you're hands as soon as you walk in. There are partitions up and the staff sanitizes chairs and everything when someone leaves. They also require you to wear a mask. I felt very comfortable being there. read more

Went in for my first pedi since all this covid crap started and I'm very impressed with how they handled themselves. I don't agree with the masks and junk but they handled it well. You walk in and they ask you to use hand sanitizer (which I hate but ok) and they even had masks, they give you a waiver to sign. When you sit for your pedicure they have a shield to put up and even if you get a manicure. If they were full they had shower curtains for in between each chair. At the end they put my nail file, buffer and toe things in a zip loc for me to take home. Oh and my pedicure was great lol. Love these guys. read more

Fantastic customer service, very clean and updated. Sam the owner is great as well as the rest of the staff. My wife and I frequent hot rock and are always very happy with their team! read more

I've been to Hot Rock two times. my first experience was pleasant, I got a full set with a cute design, and they came out pretty great. The second experience was about a month or so ago, I took a friend to get full sets. First off, I had an appointment at noon. We got there on time. I had to wait 20 minutes past noon for them to get started on my nails (what's the point of making an appointment if I'm going to have to wait anyway?). I got a full set with design - the design was done pretty well, but after I left the salon, I realized that under my nails, they were completely flooded with clear gel topcoat -- it was very unattractive. I became disappointed when I discovered that my friend who got a full set as well, was unhappy with her service. She said the woman who did her nails was very disrespectful -- the woman made fun of her tattoos, threw her hands, and also cut her nails way shorter than what she requested. I can't say that I will be returning to this salon. read more

I have been coming here for years. By far this ownership and staff is the best. As busy as they get, you can take advantage of their online booking option and it's been a game changer. Give them a chance, be patient when they are busy. I don't go to chat but I will say it's relaxing and they have a nice system in place. Clean and reliable! read more

When i got there everyone was so nice. I sat down and got started right away. The lady was really nice. The shape was perfect. Only thing i wish they did was make the go all the way to the cuticles. The color is a little ti dark and green but that one was my fault besides that everything was good. read more

Hot Rock Nails & Spa - The blue is to dark and more on the green side. - Nail Salons Near Me - Mesa, Arizona

I've been here twice, they're pretty nice. They don't really talk while painting your nails and it's pretty quiet inside, which I thought was rather awkward. I wish they would explain the options too. The owner just says "pick color!" (they all have kinda broken English). After my first manicure I realized I could have gotten French tips, foil nails, dip nails, nail art... didn't realize they could do that beforehand. My second visit (this visit) i showed a picture of foil nails and asked for something more abstract, and got what the photo showed exactly. It's pretty expensive! Which is why I was sad when she accidentally cut off a chunk of my skin while trimming my cuticles. Accidents happen, for the amount it costs... it was kinda disappointing to leave with my cuticle having globs of glue to stop the bleeding. She was at least able to stop the bleeding enough to paint it, though. The lady who painted my nails also got as wearing sweatpants, which was a bit odd? Overall they definitely are trying, and they fix any errors/bumps before I left, but it's kinda hard to fix a bleeding finger right before the event I was getting my nails painted for... read more

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Best place to get your nails done! Jasmine does my nails and has always done a great job. Sam, the owner is very nice and always takes the time to make sure you're comfortable. All the other technicians are also very good. You won't be disappointed. read more

Best nail salon in Arizona. Very accommodating with scheduling, professional, and clean. Jasmine is incredible. I love seeing her every 2 weeks! read more

Hot Rock Nails & Spa - Puppy approved dip nails - Nail Salons Near Me - Mesa, Arizona

Best service in East Mesa. The employees are very friendly. They will satisfy what you need. If you are not satisfy the outcomes, they are always happy to fix until the smile is on your face. read more

I just love this place. The atmosphere is awesome. The owner is the best. Every time I go in they are all so wonderful and friendly. They have walk-ins and if you have to wait a bit it is worth it. All the technicians are so good and creative. Don't miss out and check them out. read more

I have being going to Hot Rock Nails & Spa for 16mos now. Jasmine & Sam are the best. They try their best to accommodate everyone. If I am not satisfied they are always willing to fix it. Prices are pretty comparable especially for what you get. I always feel pampered after every appointment. read more

My home , my escape is here at hot rock nail. You all rock! Thank for always doing diligently great job on my nail. Not only feel beautiful but happy satisfied as well ! Xoxo xo read more

I went in the day before my wedding to get my old acrylics removed & get a fresh set. Most places i've heard soak your nails & scrape the acrylic off slowly, but they literally took an acrylic nail from their box, shoved it under my nail & ripped my acrylics off. He made 2 of my fingers bleed in the process. EXTREMELY painful. i also asked for some gems on my pointer fingers, & they didn't put the same amount of gems on the fingers. one had 7 tiny gems, & the other had 12 tiny ones. The nails were also crooked, and when i lined my fingers up, NONE were the same size. like my left middle nail was noticeably longer than my right middle nail. They were to be my go to nail salon for 3 years, never went anywhere else, but i will not go there again. read more

Always great service! They pay amazing attention to detail. My daughter also has them do nail art for her and they are AMAZING!

When I arrived to get a pedicure they greeted me and had me pick out a color. As I'm enjoying the beginning of my pedicure I realized the time and they close at 6:00. I felt bad for showing up so late and I told Yen she could just finish with a quick Pedicure. She kept reassuring me not to worry and relax. The whole staff has great customer service! This was my second time here and now I will always be a customer. Thank you! read more

Tried this new salon and was very nice. Went in to get my nails done for graduation! Sara was my nail tech and was very sweet and did a great job! read more

Walked in without an appt, they quickly accommodated us and never made us feel rushed. Did a fantastic job

This nail place is awesome! They are down to earth employees, and they make a effort to connect with their clients. I dont like to chitchat too much, and the nail techs pickup on that. My Go-to requested tech is Katy, and she is GREAT. No BS, she hears what i want, and does what i want. She might have a suggestion every once in a blue moon, and she always turns out RIGHT. Just make an appointment so you can have her to yourself! read more

Hot Rock Nails & Spa - Nail Salons Near Me - Mesa, Arizona

The good? My friend and I called a half hour before they closed to see if we could get in for last minute mani/pedi's. They said yes and stayed open for just the 2 of us. I normally wouldn't do that to a salon, but my girlfriend was leaving the next day to Mexico and didn't have a chance to get her nails done yet. The other good? They'll give you a glass of wine if you want it. The bad? The results. Because we were being rushed, most of the normal inclusions did not happen, like cuticle trimming etc. I know that we were going to get rushed, but my problem is how my nail polish looks the next day. 2 of my fingernails were 'smooshed' before we even left and they weren't fixed, and the toe nail art I got for an extra charge looks like a kindergarten student did it. See my pictures posted. The good? They took us in really late. The bad? For the price I paid, I wish they would've just said no on the phone and I wouldn't be sitting here with nails that look like they do today. This has been the worst mani/pedi to date. Too bad, but I highly doubt I'll be back. read more

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Took my 14 year old there for an eye brow wax. She came out with burned raw eye lids. read more

Hot Rock Nails & Spa - Burned eye lids. - Nail Salons Near Me - Mesa, Arizona

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I had my nails done here a few months ago....the first time my nails turned out pretty good.....the woman who did my nails was rude at first...it was clear she wasn't in the mood for me or work or just a bad day but instead of calling her out for it like I usually would, I killed her with kindness the result was much better annnd she was a really cool lady as a matter of fact. Then I went a little later for a fill and saw the guy with the tattoos...he runs the shop. My nails turned out pretty good but trying to have a conversation with him was like pulling teeth! I thought to myself, he's not a talker and he did mention that he works too much.....so after he was done he sat me to dry my nails, a little station near his and he moved on to his next client. WOW! He had tons to say, smiling laughing etc. then his client was talking about how much she "loved dipped nails!" To everyone This was a game changer for her so I asked a little more and she said "you should definitely try....." and before she could finish, the nail techs smile quickly faded, interrupted her and said "NO! Not for her!" Then he turned the conversation back to him and basically got her to quit talking to everyone, particularly me. He was BEYOND RUDE and very clear he didn't like me. Now, I don't need everyone to like me, but I'll say this, I'm a hairstylist, I've been in the industry for over 20 years....other than wanting a nice even set of nails, I'm polite and a BIG ASS TIPPER! Even though I wasn't blown away, you get what you pay for, however, I believe deeply in customer service and I never said or did anything to him or the other woman who did my nails the first time except thank them more than a few times and praised them for the work they did because whether they were just a decent set of nails or not, I appreciate their hard work. In closing, my 3 stars is for the work and I'd give them a half star for the treatment I received. Not once but twice. So for you mr. tattoo manager guy.....treat ALL of your customers ESPECIALLY new ones with common courtesy and respect that they show you. What I took away from this experience is A. I WILL NOT be going there again and B. He hates running the nail shop for his family, he has zero passion for his work and it shows! Hopefully this helps and I apologize for the novel here. read more

Not impressed. Took a chance off other Yelp reviews. Made appointments for my mom and I. They did not have anyone for my mom. Done about 20 minutes apart, defeats the purpose of going together! Guy nipped my skin with clippers. Old rickety chairs. Radio blaring with so many commercials, not relaxing. Super short massage. Won't be back. read more

Love going there and Jasmine does amazing work. The Pedicure chairs are the Bomb too! Lots of color selections to choose from and everyone is so nice. I've been getting my nails done for over 30 years and this place is right up there as the best. read more

I have been coming here for years! I sometimes pop in on my lunch break and they always try to be accommodating. I always see Jasmine, she does great work. Sam the owner is very friendly. Highly recommend!! read more

Tom your the best thank you for making the exact shape I wanted, and helping pick out the perfect color for my skin tone.. I'm so very pleased, the other employees were extremely nice and everything was clean. I have defiantly found a new place and I'm so happy because it's right down the street. I would recommend this place to anyone looking for quality work and amazing service! read more

Hot Rock Nails & Spa - I'm so thankful I went on a hunch and went here. So pleased with my full set, Tom was fast, and quality was perfect. - Nail Salons Near Me - Mesa, Arizona

Horrible! They spoke Vietnamese solely. One of the techs was laying on the couch when I walked in. The tech that did the design (2 simple stripes) made it look like a small child did the artwork. Never again. read more

Hot Rock Nails & Spa - Nail Salons Near Me - Mesa, Arizona

I've been going to Cleopatra Nails for 2 years. The owner and staff work hard to make sure the clients are happy with the service. It's a good idea to call ahead to make sure you get in when you want, they get very busy read more

I have gone multiple times and have never been disappointed Jasmine's attention to detail is incredible.