Loved Mary! Saved my iPad....extremely happy with their service. Highly recommend Hot Spot. THANK YOU!!!!

Hot Spot is the best!!! The quote was more than fair, customer service was awesome and the repair was crazy fast! This was my first visit & I'll always go back for repair needs. Don't waste your time going anywhere else. This is the "HOT SPOT!" read more

I would like to acknowledge the Hot Spot for their quality service, excellent customer service. It's a great place to go when you need help , repair and phone accessories! I would recommend to anyone! read more

Theresa & her associates are so very professional. They always make us feel like we can ask any questions. They always take very good care of me & my rn mother. Thank you guys! read more

Great service. My daughters week old phone got a crack in the glass and it started glitching. We took it in and were told we need to get a new piece of glass for the cover. We ordered it online and once it came in we took it back to the shop. The next day we had a brand new phone. All for $40. Happy customers! read more

Terrible job. Phone keeps glitching. Owner makes you feel bad when she doesn't fix it. Stay away!!

The worst person on the phone, so rude and righteous. Would never take my phone here EVER! RUDE! STAY AWAY! RIP OFF PRICES

I had tried to do the newest update on my iPhone 6+ for about a week or so with no such luck and kind of just got over it. My phone had been acting pretty glitchy last night closing out of apps on its own, not showing notifications and then eventually it got stuck on the black screen with the apple logo and nothing I did would make my phone go past that point. So I tossed and turned all night checking up on it, and nothing had changed. I chatted with Apple for a good 45 minutes this morning and they said I'd fully have to restore my phone, meaning I'd lose EVERYTHING. No other option. After a good cry and frantically trying to find any option to not lose my 8,100 photos and videos as well as my contacts that I haven't backed up in ages I came upon this place and talked with Mary about my problem. She was VERY kind and helpful and was telling me not to be so discouraged and that there was hope for my phone. Sure enough, they were able to update my phone AND keep all of the contents on my phone! I was ecstatic! I was expecting to pay an arm and a leg for a days worth of work on my phone, because even she said my phone was being stubborn! But I was pleasantly surprised with the cost which again, made me even more thrilled. I highly recommend seeing Mary for any of your phone needs! Very helpful and thorough. And remember, ALWAYS back up your phone!! read more

First time here and will definitely go back with any of my cellphone issues. Had my battery replaced and so glad I did with Hot Spot, thanks again! read more

Bought 2 shield screen protectors one for an iphone and one for an ipod about 3 years ago when Hot Spot opened on Foothill and San Dimas. Mary gave us a great price and we also bought covers for each device. Mary provides great customer service! I was new on yelp at that point and didn't post a review on yelp until now. It's never too late though to post a positive review! read more

I am not trying to rant but I had a horrible experience at this place! Not professional at all!!!! She blames her unexceptable services on her employee. She doesn't stand behind her product or her work. I got my screen fixed on my phone and it popped out the next day. She runs a business that is not honest and ethical. I have reported her to the BBB and the chamber of commerce because I cannot believe we have someone serving the people of La Verne that runs a business this way. I gave her the chance to fix her work and she wouldn't so I want to let everyone know DO NOT GO THERE!!!! read more

Definitely would recommend this place! My Husbands screen was replaced in literally 15 mins. His phone looks brand new again!! Hands down best place around. read more

Wow they have rescued me again. I have seen her since she was at the car wash and I'm so glad she is still local. I've taken my wife's phone on and had the screen replaced on a lunch break. I have referred at least a dozen co-workers to her and each one has had a great experience. Today my phone stopped accepting a charge and I panicked because without being able to charge my phone, i wouldn't even have an alarm to say the least. I called and she said bring it down. She took my phone to the back and as I was filling out my paperwork she had it fixed. It had been clogged full of lint from my pockets. I was back on the road with my phone in minutes and couldn't thank her enough. Thanks again and if your in need of any cell repair don't hesitate- read more

Thanks to Donald, what I thought was a cracked expensive screen was an inexpensive repair! He replaced and cleaned my phone in 5 minutes and saved me so much time and money looking for other repair shops. No upsell here! Just make repairs quickly and ask if they can help you in any other way. The shop has many replacement items as well as new conveniences for all your electronics! I would recommend Hot Spot to all my friends, family and co-workers. read more

I went into Hot Spot Wireless with a water damaged iphone 5s and hoping to get it fixed for a cheaper rate. When I went in I was shocked on how young the staff was, but they were very respectable and well trained. I left my phone with them and they opened it up to take a look at it and gave me a call telling me there was more damage than they thought. It was going to be $185 to fix everything and hopefully get it working. I was worried about it and they gave me their honest feedback. Telling me to invest in a new phone. I ended up not using Hot Spot but was impressed on how honest and reliable they were. I am thankful for a small business that really cares about their customers and not just the money being brought in. read more

Mary is amazing! A friend recommended her when my nexus 5 broke. I went down and she was cheaper than all other 5 places I had called. She fixed my phone quick and I have gone back to her. My son cracked his iPad mini screen, which she was able to fix..once again, for the best price around. She is super friendly, patient, and cares about her business. I commend her for helping out teens. Each time I have gone, there has been a teen/young adult there, learning customer service skills, how a business is run, etc. I like that she gives these kids a chance. read more

This place is awesome! It's right next to Subway. We had a shattered phone and it was fixed in 20 mins! We got screen protectors and a new case without spending a fortune on a SUNDAY! Thank God they were open. read more

Mary is so sweet and works very quick! She fixed my camera on prom day and was very reasonable with the price. Very friendly place!

Went here to get a replacement button for my iPhone. I would of been screwed out of a phone if they weren't open yesterday, since the iPhone won't function without the main button! I've referred friends here for replacement screens as well! Great prices and they are open until 8pm! read more

Even though I didn't get my screen replaced here, when I called to inquire about the price of replacing an iPhone 6 screen, the woman who answered was honest and told me I could go to apple and have it done cheaper, since it's still under warranty!! I really appreciated that. read more

Mary is fantastic. She's super professional and obviously takes a lot of care and pride in her work. Hopefully i don't crack my iPhone again, but if i do, Mary's definitely the first person i'd bring it to. read more

How refreshing to find a business woman like Mary. She runs Hot Spot Wireless in a personable, "customers are always number one" manner. She offers a mobile service that is fast and inexpensive. We have had several phones repaired at a fraction of the cost the competition would have charged. Kudos to Mary and Hot Spot Wireless. read more

Mary came to our house, picked up the device and came back in an hour with the device fixed like new! Most places I called closed at 6 and were overpriced but Mary didn't hesitate to fix our device in a timely manner. Highly recommend using her instead of those tech places that said it would take them four hours to fix. read more

Mary is so friendly and helpful! She gives you all the phone accessories at such a good price! Also she puts the glass screen protector on without any bubbles or fingerprints! read more

Thank you Mary for standing behind a defective product and happily replacing it (cell phone case) your meticulous attention to detail is much appreciated. I will continue to refer my friends. read more

Awesome customer service! I completely shattered the screen on my iphone and didn't think anyone could fix it. They replaced my screen as well as the LED light for a reasonable price in just 30 minutes. They also carry a wide variety of accessories for all types of phones. I would strongly recommend going here for ANYTHING that has to do with your cell phone. read more

Kudos to Theresa. She demonstrated considerable professionalism while guiding us through a challenging and lengthy movement of our service and stored materials from an old to a new phone. All this while multitasking with other customers in the store. Thank you for an outstanding experience - something that we couldn't have done alone. read more

Fast, friendly service. Great deals! They repair led screens and glass on Samsung and I phones.

Thank you so much Theresa for fixing our phone. My mom had taken her iPhone to another store to be repaired and they botched it!! We brought the the phone to Hot Spot and Theresa fixed it on the spot on a Sunday! Again thank you so much!! read more

I called Mary panicking because I lightly dropped my phone and damaged the OLED (but not the screen). She promptly gave me an estimate (which was a fairer price than other nearby places and she even offered me an additional discount due to my military service. I went in, had a bite at the local Mexican food place and she was finished as I finished eating. I wasn't happy with my case (obviously), and she hooked me up with a really nice UAG one. She was super nice, helpful, and very knowledgeable and I will definitely come back if I have another issue! read more

Mary is the best! We needed my wife's phone screen fixed so we could trade it back in and she helped do that as quickly and as inexpensively as possible. Kind, helpful and knows what she's doing. Definitely the place to go if you need your phone fixed! read more

I was so excited about this place. I came in, and got my phone repaired in 10 minutes and for a cheap price. Firstly, the shop owner hit on me during my first visit (I'm barely 18 years old), and made me feel super uncomfortable, as she tried to schedule a date with me (I politely declined as best I could). In addition, she nearly forced me to write a Google + review (positive of course...) and wouldn't give me my phone back. After about three weeks, my new screen (which I could tell was poor quality) started falling apart. I never once dropped it, mishandled it or anything. The paint on the inside of the bezel fell off, and the screen started glitching. I took the phone in to get a refund and a new screen, and instead the shopkeeper (same one from earlier) lied to my face!!! She said that the screen was not hers, and that I must have gotten it repaired elsewhere. How could that be possible??? She even said she remembered my face from earlier!!! It was barely three weeks! She refused to refund me, and scammed me another $25 to get the screen fixed (it was the cheapest solution I had). After my phone got fixed, they forgot to return my phone case to me. Mind you, I don't live in the area, and the case was expensive. A separate employee offered to drive it over to me, but has been ignoring my texts for three days now! I can't believe how I was scammed . This place may have good reviews, but they don't reflect the real experience... read more

Mary W knows what she is doing and is quite a nice and personable lady. I'm so glad she was able to fix my phone within 30+- mins so I can get back to responding to my customers/friends (quickly :) again. Got a durable screen protector put on with another few minutes waiting. Since she offers mobile service, scheduling is flexible. read more

Great Shop nice service and fast. Gave us a great deal in the repair and a great price iPhone 6 Plus amazing fast highly reccomended.

I only take the time to give a review when I'm a 100% satisfied because everyone takes the time when they are angry or feel mistreated but Mary took great care of me so hopefully I don't break my I phone plus glass again. It really makes me happy when people know and enjoy their work She said be back at 5:30 and we both were on time thanks read more

My I-phone 5 battery was not making it through the day without losing charge. I brought it to Hot Spot and they were able to put in a new battery in no time. Mary was great and she gave me some tips on things I can do to make my new battery last longer. It's been a week and my new battery is going strong. I would definitely recommend this place! read more

I had a amazing experience at Hot Spot Wireless. I bumped my phone into some granite while walking and it shattered my screen. Walked into Hot Spot Wireless and they got my phone fixed in 30 minutes. Easy and fast, very king and very helpful. It way easier compared to driving out to Rancho Cucamonga or Brea to see a Apple Genius to fix my phone. Got my phone all fixed for a great price and Mary even went ahead and put on some tempered glass on my iPhone and Apple Watch for me. I would 110% go there again if I broke my screen again! Thanks for your amazing services! read more

Thank you Mary and hot spot cell phone repair. I had a damaged display on my cell phone which prevented use of the touch screen. Verizon wanted the full price of the phone to fix it. Hot spot fixed it very quickly for a very reasonable price. My phone is like new and functions much better than before. I also bought a more durable case from hot spot. They have a great selection and very reasonable prices. I totally recommend this place to anyone in need of cell phone repair. read more

Great customer service... My phone got fixed super fast. My phone is just like new again...

This was the first time that I needed to get my phone fixed. The service was great! Mary was very help full so was her helper! Great prices if u need ur phone fixed go to Mary! read more