Junk. And getting service is a joke. Leak in the new tub went on for 2 months. Also, waterfall is…read morenot working as it should. There is not much pressure coming out of the jets. My bathtub jacuzzi was way stronger per jet. Service said can't fix the waterfall. To speak with Joe, the manager, is nearly impossible. Jordan, a sales manager, was wonderful and came out to work on the waterfall. I give Jordan a 5 star. I'm very dissatisfied with the Dynasty Spa. Too many issues out of the gate. Service came and said the coupling circle was cracked. Probably due to the manufacturer overtightening. My concern is the integrity of the inside due to the leak. The structure is all wood. It was soaked due to the leak. Wood frame was very wet.

I purchased a floor model back 10/2020. The crane to get it…read moreon deck was $500 (Crane Daddy LLC) Any problems, they came right out to fix it. I also have bought a commercial quality outside furniture set. I love it all. The General Manager was Joe Reiter. He was extremely helpful with these purchases.

John quickly returned my call as my hot tub shut down in late December. He talked me through an…read moreeasy fix. He's very knowledgeable and if I would maintain the tub as I should, there wouldn't be a problem. Will keep his number on speed dial for future issues as the tub is 21 years old. VERY PLEASED!!!!

John did an amazing job repairing the heater system on my 23 year old hot tub. John and his team…read morewere quick to make the repairs so I could get back to enjoying my hut tub. Thank you

Bill has been servicing out hot tub for 15 years. He is reliable, professional and delivers for a…read morereasonable price. Highly recommend Hometown Spa for your hot tub needs.

Hometown spa not only takes care of pool & spa servicing but Gas Fireplaces & its with the last…read morethat i have done business. The Phone is always answered promptly, appointments are easy to set up. Service is prompt & professional & reasonably priced. We needed Valves rewiring & gas burners cleaned out, pilot restarted, just a general service & cleaning, the work was done quikcly, not mess was made in our house & everything was conducted in a cheerful professional manner. Highly recommended

Still a big fan of this store and their staff. Always very helpful in directing you to the right…read moreequipment and chemicals for your pool and a quite adept at helping you diagnose pool issues and give good solid recommendations on corrective actions. Free water testing is a HUGE plus and key to maintaining pool chemistry where I use this service about every two to three weeks. Being an educated shopper I buy maybe 30% of my pool chemicals here to include the pool salt and 70% on line (Routine maintenance chemicals). To me there is a balance here that allows me to keep the free water testing and get the free diagnostic help when I need it. Also some of their pool products are higher rated than the competition where if behooves you to look at the ratings/reviews on line when deciding what too buy here or buy somewhere else. Overall this is a very good one stop shop for pools where they also have an online presence for shipping to home. Nice!

HONESTY GOES ALONG WAY! I had a gentleman sell me a product that another employees said would be…read moreineffective for the type of pool I had. Also check water quality I was told to add alkalinity increased which they had no problem selling me but didn't move my numbers. The test shows metals detected roughly every third test for me but would magically disappear. I'm 1200 into their expert advice and haven't even swam in the pool. I highly recommend know what you need before you go in. I bought something called a leaf demon which would have you believe no issue in getting your leaves out. Quite the opposite it was just an extra weight to the end of the poll for 100. Tried talking with them about and after the guy that sold it to me said we can't take it back but here's a 15 percent off your next order. Way to spit in a customers face

Always helpful, great prices and great employees! Have been going to them for years and have always…read morehad what is needed in stock

Matt is great! Installed our new heater and sand filter. He even came out a few times after the…read moreinstall, no questions asked, to make sure we were up and running. You don't find customer service like this anymore! No pressure to buy and/or upsell from the store..I highly recommend Poolmart!

Please be very careful when choosing this company to install your pool. They're fine to deal with…read moreuntil they have your money. Then you are a major inconvenience. Get everything in writing even the site plan, plumbing, electrical, etc. It will save you major headaches in the future.

Called the office on Saturday morning and was told that Gary would call back by Monday. No call…read more Called the office again the following Friday and was told Gary would call us by Monday. No call. Called the office again on Tuesday to inquire and the woman was rude and unprofessional, annoyed with us for complaining that we are not getting called back. I would not recommend them. I wish I would have read the yelp review prior to wasting my time with them.

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Chris in the service department is the best. It is always a pleasure dealing with him. When you…read moresee Chris it is probably because you have an issue with your pool. He is so friendly and he get right to work and communicates the issue as he goes. My wife and I agree that when we need service again, we will wait an extra day or two just so we can have Chris as our service technician.

We have had problems from day one. The lines they installed to auto fill the 35,000 gal pool leaked…read morefrom day one. The owner said he would be here to oversee the project and never came to supervise. Many other issues with the pool and equipment we were sold and did not need.

Oh I just love this gym! It has everything I need/want…read more 1. Atmosphere: Bright, Clean, Organized and Spacious! The equipment isn't crammed it, and their is tons of variety for a total body workout. The bathrooms, locker area and workout floor is always tidy and love the natural lighting from the big windows. 2. Staff: Friendly, helpful & always smiling! Seems like they enjoy working here, which helps me to enjoy my workout more! I love the class instructors, upbeat and very knowledgable. The Barre class is my personal favorite! 3. Perks: Salon, cafe, pool, climbing wall, hot tub & sauna... Seriously everything you could wish for! The chocolate peanut butter banana protein shake is what I look forward to after every workout session.

We pay a premium for this gym to enjoy a pool, cold plunge, sauna, and steam room. Unfortunately,…read morethe place is packed with clicks of kids dropped off all day to hang out. The pool is overrun with kids to the point they spill over into the swim lanes so either they are in my way or a random soccer ball gets slammed into my head while swimming. I watched a guy in the hot tub get his glasses knocked off his face and broken by a kid jumping in despite the 18 or older sign. The lifeguards ignore it all. Adult swim time is extremely limited. Wanted to learn Pilates. Class hours are sparse. I took 3 classes but stopped when I hurt my back - the instructor was disinterested. I get closer coaching at independent studios. The kids use the weight machines to sit and scroll on their phones. Not a lot of working out going on while I'm waiting. I never see anyone clean a machine after they use it so I clean before and after each machine use. The locker room bathroom is pretty gross, staff just can't possibly keep up with the crowds. I'm forced to head back to Planet Fitness where membership costs are reasonable. No pool but I can't use it at Lifetime anyway so I may as well stay at Planet Fitness. This is so disappointing, I had high hopes because they have so much to offer. Planet Fitness is closer to home and more adult.