My grandmother recently switched care to Amazing Grace Hospice- it has been a night & day…read moredifference in her care within a month or less. My cousin is a stickler for the top tier care when it comes to our grandmother, and she praises Amazing Grace with high standards! Thanks for making the end of a journey more peaceful and easier.

From the owner: Amazing Grace Hospice has a professional staff of nurses, home health aides and other medical…read moreprofessionals offering 24/7 support for patients and families experiencing end-of-life journey.

My father-in-law was transferred from ER care to hospice care and my family will forever be…read moregrateful for the care he received as he transitioned to be with Jesus. The facility is new and unbelievably accommodating for families together both in the patient room and in other areas such as the chapel, eatery, movie theater and lounge room. As for the staff, I cannot even express how amazingly comforting and supportive they are. our entire family was met with hugs and love from the nurses, care counselor and Chaplin. We were aloud to have the time we needed to process everything and properly say goodbye without all of the tubes, wires, noises and hurriedness of a conventional hospital.

From the owner: Redefining Hope for 31 Yearsread more

After years of dealing with my husband's health situations solo, I realized that I needed help and…read moreI turned to Resolutions Hospice after reading the reviews here on Yelp. I was not disappointed! Glyn was assigned to our case and she was awesome. She answered my questions, made appropriate recommendations, and above all was not only compassionate with my husband but also looked out for my wellbeing. She went the extra mile and sat with me as I waited for the mortuary to pick up my husband when he passed. The care was beyond excellent. Many thanks for making an exquisitely difficult situation bearable.

Resolutions has a small town, mom and pop feel. Everyone I have interacted with has been incredibly…read morekind and just genuinely seems to love their jobs. It's a bit of fresh air to see people happy to help. Sad to say, it's seemingly more and more rare. Keep it up, Resolutions Hospice!

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

Complete bait-and-switch. The admissions representative sold us on services and timing that simply…read moredid not happen. When my mother was discharged home, we were told her equipment would be delivered the day before discharge. That did not happen. We were also told a hospice nurse would be at the house waiting to assess her when she arrived home. That also did not happen. I had to call multiple times just to find out where the equipment was and when a nurse would arrive. We then learned she had not even been fully admitted yet. It took several days to sort everything out during a very stressful time. One nurse who came out did not appear to know how to use the oxygen equipment. A week into hospice care, we still had not seen a nurse aide and again had to call to ask what was going on. The organization has felt extremely disorganized from the start. Communication between admissions and the clinical team does not appear coordinated, and the promises made to our family were not followed through. Most concerning, the nurse assigned to care for my dying parent has spent significant time on her phone during visits rather than focused on patient care. This has been incredibly disappointing during one of the hardest times for our family. Families considering hospice should ask detailed questions and verify exactly what services will actually be provided and when.

Frater and ladonna are wonderful. Great working environment. One of the best in town.read more

From the owner: Matagorda Nursing and rehabilitation is operated by TAG Management Services, a family of Texans…read moretaking care of Texas families. We strive to set the standard for quality care through specialized treatment and individualized care plans in our community. A family spirit exists at Matagorda, and our commitment to quality care and quality of life provide an opportunity for a rewarding experience of comfort, dignity and independence. To maintain this commitment, routine conferences are held to ensure that families are kept informed on all aspects of the care of their loved ones. Our home-like atmosphere is also reflected in our well-kept, family centered facilities. While traditional family values and spiritual well-being remain our inspiration, we continue to seek and utilize the most current healthcare technology. To that end, we provide a wide range of services for the body, mind and soul, including Rehabilitation Services, Nursing Services, Group and Individual Activities, Health and Beauty Services, Social Services and more.

The Clayton Oaks Drama Club recently hosted a spectacular one-woman theatrical show featuring the…read moretalented Mary Margaret Mann, and it was a hit! The performance was truly engaging, bringing a unique energy and artistry to our community. A huge thank you goes out to our Life Enrichment Director, Shonta Thompson, and our Executive Director, Coco Murray, for sponsoring this event. Their generosity made it possible for us to enjoy not only a professional-grade performance but also a delightful spread of refreshments. In addition to the main show, the game and door prizes were enjoyed by the Drama Club members and the many residents who attended. It was a fantastic day of culture and connection at Clayton Oaks. We are already looking forward to the next production!

This place may be very pretty and shiny on the outside but once a loved one is there, it all goes…read moreto crap! I can't even begin to list all the issues with this place! They'll tell you that they have quick response times for their caretakers to respond to a page but 30+ minutes is not quick at all! There was even a time where the night caretakers turned off the phone that alerted them to resident's pages. There were several instances where they messed up my mother's medication and for someone with her medical history, missing these medications could've caused some major medical emergencies. My mother was constantly cleaned incorrectly. NO ONE should be cleaned so horribly wrong that feces is dried and caked up on their pubic hair. This was an ongoing issue not something that happened one time. Unfortunately my father had to go to the ER several times. I would always call the front desk and inform them what the issue was with my father and ask them to call an ambulance. One time I called back 20 minutes later to make sure my dad was headed to the hospital.... Guess what, they never called an ambulance! Thank goodness my dad wasn't having a heartache!The management there is incompetent of giving you answers to questions and problems that are going on in the facility they run! No one takes responsibility for their or their staffs screw ups! They charge an arm and a leg for care that is horrible. I don't know how anyone can be ok with treating elderly people like this! All this happened with the entire facility knowing that we were a very hands on and involved family. I can only imagine how the elderly residents, that do not have someone advocating for them, are treated. Stay far away from this place. You do not want your loved staying here!

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500

Everything started off on an excellent foot. Victoria was prompt with getting over the paperwork…read moreand everything was completed online which saved a ton of time. Yet once Michele White the caseworker took over, she dropped the ball. Although she was the one that shared a listing of providers for cremation, she failed to enter that information under my step-fathers case. Once he passed, the nurse Jariah called a company that is contracted by Harris County to come pick him up as if his family did not already complete our due diligence and make the final arrangements. My step-father was picked up from his assisted living facility and taken away like he was trash and an inconvenience. I had to call around looking for him in the time when we should be able to grieve our loss. Instead, I was forced to contact another company that I didn't even know existed and complete some documents to have him released to the provider we originally selected. No apology was offered. No sorry for your loss. Only call I received was for the family to be blamed for everything. Their staff acted as if our family was not proactive and caring enough to make the final arrangements in a timely manner. I highly recommend to find another hospice provider. These people a cut throat salesmen looking for the newest victims to target. They tell you everything they think you need to hear and once you sign the paperwork, they forget you exist. These people do NOT care about the patient but the billing. e were failed and yet we were the problem. Sadly no one cared nor were they concerned. Run and do not look back.

This year has been terrible due the passing of both parents a couple months apart. With that being…read moresaid This company took exceptionally great care of my mother during her ending stage. They were very kind and detailed in talking with us and made sure my mother was well cared for at all times... This is one of the hardest things in life to deal with but they made sure to help us as mush as possible. I'm greatful for the staff we had and wouldn't change it for the world. I know my mother's transition was as easy as cit could've been thanks to these amazing employees. Thank you ALTUS staff for the outstanding work !

We used altus for the care of my late husband during her battle with Brain Cancer. They were great…read moreduring the sales pitch, but as time went by, they could not accommodate his needs. He wanted his baths afternoons and the CNA's that came were so rude that one day he cried. i won't ever forget that horrible day when he wept thinking he was a burden. I made sure that never happened again and spoke with the nurse and it was only because veronica (a caring CNA) came out and helped me/him and became like family that I was relieved. I would not recommend this place to anyone, please don't be in the business of caring for terminally Ill patients if you hire people who don't care. It is more than just money. Other than Veronia and Olu, finally working with us, I would not recommend anyone there.

I recently had a friend stay here for 3 nights as they reached the end of their life. I cannot…read morebegin to say how grateful I am for the staff and the accommodations provided. This place simply handles things differently: they take a gentle approach where educating friends and family of the passing is priority. I felt extraordinarily comfortable and safe/secure as I watched my friend pass as the nurses were more than well-equipped to do their job. Every question I had (and I had a lot) was answered kindly, without judgment. I never want to see anyone pass again here but I would strongly recommend this place. Thank you, Mary, for all of your help.

Everyone's knowledgeable and kind. With regards to our…read moreexperience - we highly recommend Hospice Austin.