I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

Tony was right on time, very personable, and handled the mysterious issue with my HVAC system…read moreprofessionally and promptly, making sure to point out the issue for my edification in case it ever arises again. He also took the time to follow up and make sure everything was still working well, which was so nice. The appointment was easy to set up online and they had convenient availability, which I really appreciated in the peak of summer!

Prompt service and completion of repair all around, it is not cheap and it is to be expected. The…read moretechnician Cordell is a pro and knows what to do and repaired my HVAC, as well as replacing parts. I am relieved. This company is very good.

McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

Snowcrete 2026 destroyed my AC unit. A massive sheet of snow and ice created a massive dent in the…read moretop frame of my AC unit, preventing the blades from spinning. McMurrays spent the next 2.5 months searching for a replacement top frame. Replacement parts were unavailable due to the age (13 yrs) of the unit. Any other technician would have given up and walked away but McMurray's kept at it and found a machinist to reshape my original frame. After a few additional parts, the unit was once again in tip top condition and my summer saved. I highly recommend McMurrays.

Perry was great to work with. I asked for a maintenance check up on our Mini Split system. They…read moregave a solid estimate with a detailed review of the work that he would do. Prompt, communicative, detailed. Highly recommend him after a great experience to maintain our Mini Split system.

I had a really positive experience with this Mr Perry. He was extremely thorough, patient, and took…read morethe time to properly diagnose the issue instead of rushing through the job. After replacing my coil, he carefully tested the system, pulled a deep vacuum, and made sure everything was correct before charging the unit. What I appreciated most was that he didn't cut corners. He explained the process, continued troubleshooting when the vacuum readings weren't where he wanted them, and made sure the system was fully stabilized before finishing. You can tell he takes pride in doing quality work the right way. Professional, knowledgeable, and detail-oriented. I definitely recommend him if you want someone who is honest and thorough with HVAC repairs.

I had a great experience with Daniels Home Services. I needed a water shut-off valve installed for…read morea new refrigerator. Since my basement ceiling is finished, they had to carefully cut into the drywall to install the valve which also needed to be patched and painted afterward. Carlos and his team were able to handle everything in one day, which saved me both time, money and stress. Their workmanship was great--the drywall repair and paint blended well you could hardly tell any work had been done. They were professional, efficient, and respectful of my home throughout the entire process. They even completed the job a day earlier than originally planned, which allowed me to have my new refrigerator redelivered a full week sooner than expected. That level of flexibility and customer service made a huge difference for me. I truly appreciated the quality of their work, clear communication, and how smoothly they made the entire project go. I would definitely use Carlos and his team again for future home projects and would recommend them to others.

What an excellent experience. New homeowner here and the faucet had a drip that wouldn't stop…read more Contractor reported the problem but couldn't fix it because of current project. Found this team on Yelp and booked quickly. Charged a reasonable rate and completed the faucet replacement in 40 minutes. WE LOVE IT HERE! Thank you, Carlos.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

He is very knowledgeable on his work, he was detecting my thermostat issues…read more Now my AC work back to normal

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.

Copying and pasting my post from Nextdoor because finding good, trustworthy businesses is rare, and…read moreI believe small actions deserve recognition. Not affiliated in any way. As a small business owner myself, I can recognize when someone truly values their craft and their clients. Tony from AW HVAC Services came by last year when I thought our freon/coolant was low. He arrived on time, did a full check, and instead of upselling me on something unnecessary, he uncovered a much bigger issue caused by our home warranty company. Turns out our condenser and compressor were completely mismatched in size, which explained why our AC wasn't cooling properly. What really sealed my respect for him was that he refused to charge for the diagnosis. I booked him again to create a detailed report so we can take the home warranty company to SCC. If I ever need more HVAC work, he's definitely my go-to. Friendly, knowledgeable, with excellent reviews online and even small courtesies like closing doors behind him stand out.

AW Hvac answered my yelp request faster than any other business and we made an appointment that…read morewas sooner than other companies could provide to me. The project looked like a simple fix and Tony got my heat up and running. However, the problem came back and I was a bit worried that it would be difficult to get Tony to come back to fix it again. But he came back quickly and helped me over the phone which helped with a temporary fix. System ended up shutting down a 3rd time and he came out again to fix it promptly! He didn't have the needed part on hand (which i would recommend that he carry in his truck) but it was easy to order on Amazon and had same day shipping so it wasn't a problem. I am very pleased with the service Tony provided and he gave a super detailed report of the work he did on our system. A+

Was very prompt and pricing was fair! Will definitely use again! Told me what was wrong with my…read morefireplace and how to fix it, Z

TLDR: Problems with responsiveness and communication. Unable or unwilling to acknowledge or take in…read morehow they've been treating their customers. Makes me wonder if it's all just an attempt to upsell. Wouldn't recommend. R&M came to my house for standard HVAC maintenance visits in March and September of 2025. They seemed to be reasonably priced. I can't speak to their competence in conducting these visits because they didn't find anything wrong with the system, and it's hard to evaluate their expertise under those circumstances. During the September visit, the technician said that I should have my ducts cleaned at some point during the following year, and that the technique they used would require them to remove all of the registers in the house and probably damage the surrounding paint, requiring repainting. I have been considering moving, and I thought it would make sense to wait on the duct cleaning, since I would repaint the rooms before putting the house up for sale, and any prospective buyers would be happier with vents that had been freshly cleaned. Six months after I was told I should have a duct cleaning within a year, it was time for my spring maintenance again. I called R&M at 1:23 pm on March 26, 2026 using the number I had saved in my phone from calling them to schedule in the past and got a weird automated message before it even rang asking me to tell it who I am so it could see whether the recipient would take my call. I thought there might have been a mistake with the connection, so I hung up, checked the number, and called back about a minute later, getting the same message. I told the automated voice who I was, and waited. Then I was told the recipient wouldn't take my call but I could leave a voicemail message, which I did. I left my name and reason for my call, and told them my phone number twice. When I didn't receive a call back, I thought there might be a problem with their phones, so I looked up their email on their website, and sent an email to their listed address (info@rmaircontrol.com) at 11:42 am on March 31 saying I had left a message that wasn't returned and I wanted to schedule my spring maintenance. I got no response. I wondered if they had closed, so I checked them out on Yelp and saw that they were supposedly still in business. I sent them a message through Yelp at 4:44 pm on April 2, saying I had tried to get in touch previously by phone and email, hadn't heard back, and that I would appreciate a response. Their response at 8:40 pm on April 2, which was forwarded to an old email account associated with Yelp that I rarely use anymore, said that their estimate was $95 and "We have the week available." When I sent them a message a few days later -- HI - Thanks for getting back to me. I'm not sure what timeframe "the week" is. What is the best way to get in touch with you to talk about specific times for scheduling a maintenance visit? Thanks -- they sent a message back at 9:03 am on April 6 that said "I do have availability from next week Tuesday." My reply sent later the same day said, "Do you mean tomorrow the 7th or the following Tuesday the 14th? This is getting to be a frustrating experience. Before we move forward, will you please tell me why you didn't answer my phone call or return my phone message, didn't answer my email sent to the address on your website, and are refusing to give me contact info to have a phone conversation with you about scheduling? This is very a very different experience than in previous years." They said, "We're sorry, but every time we email you back on a response it takes you several days so we do get booked up very fast." They subsequently sent me a message on Yelp alleging that I had never before emailed or called them or used their company for services, which is untrue. I have verified payment to them and an invoice from R&M Air Control. So I sent an email to the same email address I emailed them at before (used the "reply" function) with a copy of my original email to them on March 31 and a screenshot of my cellphone log showing I had called them on March 26. Their email reply (which proves my original email was to a working account controlled by R&M) to me said only "4/14 after 2 address," which is kind of disturbingly incoherent. I'm not sure what this was supposed to mean. They have left me wondering if they are reasonably priced and initially responsive to try to get you to buy a service that costs many hundreds of dollars, only to blow you off if you don't immediately take them up on it, or if they are just extremely incompetent, disorganized, and unable to communicate in any kind of reasonable way with their clients. In either case, I don't recommend them. Can you imagine what it would be like working with them if an actual repair issue arose? I wouldn't want to. I'm frustrated because now I have to look for a new HVAC company, and prices go up the later in the season you schedule this kind of maintenance. Very disappointing.

Changing review because even though the cool air functions were working great, apparently they…read morerigged the system some sort of way so we didn't notice until heat was needed. The fan would run continuously but the unit would not produce heat. There were no issues with heat before they "fixed" the air. Still dealing with repercussions and looking for yet another company. Only decreasing to 3 stars instead of 1 because they were prompt and courteous. May be just wolf in sheep's clothing, though.

I recently used KPK Enterprises 6-28-24. My A/C system went…read morecrazy making extremely loud noises then went out all together and I have severe asthma so it was a MUST to be repaired, I called Dexter to fix it as I was recommended by a former school mate/baking client, he said he had a few other jobs but he we definitely come by that day and before dark since I spoke on my vision issues. After some time Dexter immediately got back to me!! , he arrived before 8pm and fixed my A/C unit!! I was so thankful because I could breathe and not feel like it was 2 ovens on. I would most definitely recommend Dexter and ANY of his team because the quality of customer service, the work all of them put in no matter which person you get! They really are about the Customers!!! & to be blackowned it's rare to find a company about their word and their service(s)!! The quality of work is WORTH the Value its Top tier he and his company is like your favorite rappers rapper!! Doesn't take shortcuts like some I've heard that's black owned, isn't trying to get over on you!! And mostly the customer service is hard to come by even in immediate need or last minute! Well mannered. I'd certainly recommend this company!! For all of your HVAC NEEDS!!! Now it sounds smooth!! & I can sleep