Brought my car in at agreed to time and work was started right away. They found a replacement oil…read morepan plug where other shops said the pan needed replacement. Efficient and courteous. I highly recommend Debbie and her team

First time customer this morning. Had a tire with a nail in it. Called NTB and they said it would…read moretake several hours. I dove to Auto Advantage based on Yelp reviews. The shop is conveniently 1 mile from my house. They were friendly, accomodating and fixed it in 15 minutes, new happy customer!

2 Stars is fitting overall. I don't know how this place has the reviews it does, I genuinely was…read moreexcited to see the community pour so many thoughtful reviews but now I'm not sure. I paid over $450 to assess why my air wasn't cooling at a expected rate Ex: 20 minutes to just become slightly cooler & then barely cool once it finally gets there. This did not include dyes to check for leaks, this didn't add refrigerant (apparently was pretty under utilized for a 2015 car, which may be a clue in itself since I've never had this serviced), this didn't charge fans, this didn't change filters, fluids, this was strictly a "diagnostic" fee. The next step was to add dyes and maybe check into the condenser & compressor .. which wasn't made clear if that had been assessed for performance or not. I don't know what that would have cost! I didn't get further communication on this. My air is still not performing or improved, as I'd hope and I'm out near $500. I've been going to this place over the last 6 years for here and there services. I've mostly been fine with those minor services but the price is definitely steeper than others in the area. I didn't mind because as the reviews would show - they don't press and harass you to do more .. and I figured they likely have an edge in quality based on reviews (I do lack experience with mechanics). Either way, I have tried numerous times to get my records from this business so that I could keep track of my oil changes and services, as well as to have in hand the record of the air conditioning diagnostics already performed ...so that I can actually fix the issue. To which voicemails have not provided any call backs, one time I got through to a nice woman (do not recall name), told her what I was looking for, she said to call "Donna" (manager I believe) at another number .. so I do that, speak with Donna twice asking for this information, she takes name & number and says she'll get back to me, still I wait, weeks go by, nothing. It's just unprofessional. Over it.

Everything!!!!! Mike and team exceed expectations every time we go there. My family and I wouldn't…read morego anywhere else.

If you are in Virginia and need brake service, call Brake Knights! Alex saved us after our Hyundai…read moreexperienced brake failure on a Friday night. He was fast to communicate and showed up on a freezing Saturday morning with all the necessary parts. Alex is professional, honest, and extremely knowledgeable. He repaired one rear calipers, pads, and rotors, preventing a potentially dangerous situation. And recommending the left be fixed quickly. He went above and beyond to make sure our car was safe to drive. 10/10 service. Note at this time the warranty was 1 year. When returning to Virginia and doing the installation of the left caliper, it was for 2 years .

Brake Knights provided exceptional service when I needed it most. I was headed out of town after a…read moreholiday weekend, they responded immediately and scheduled a time for the next business day. He came out first thing in the morning to my home. Did all of the repairs in record time. I value the convenience, value and reliability they provided. I am extremely pleased with my decision to call them. Thank you again for the outstanding service. Will definitely me my go to for any future repairs. Highly recommend

Check fluids, tires, and other for eventual damage due to excessive use…read more As good as it gets Well managed

Great service and honesty. Refreshing change of experience of dealing with automotive maintenance…read moreand repairs. Highly recommend!

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

I bought an '89 Mercedes 560SL that needed several things before a 2400 mile road trip. From start…read moreto finish Scott handled everything, even taking care of things that I wasn't aware of but he knew would need to be addressed for a trip like the one we had coming up. I was very impressed with his depth of knowledge, especially on an older German car, and his professionalism. He even came in on a Saturday to finish some things so we could make our time-line to get on the road. Im a total car nut and new to the area and wanted to find a shop I could trust with all my many OCD car mods, maintenance, and repairs...In Motion was a perfect fit. I'll be taking all my cars and my wife's to In Motion from now on. Thanks Scott!!

Great service explain and immediately send via email the repairs they are doing or suggest need to…read morebe done.

I had a very pleasant experience at Hogan's today. Unexpectedly, a nail punctured my tire and I was…read morelosing pressure. Another service station recommended Hogan's and I'm glad they did. My tire was repaired quickly and efficiently. The staff was courteous and friendly. I was able to resume my trip in record time. Thank you to the wonderful people at Hogan and Sons Tire and Auto!

We called yesterday for an appointment and when we call day of appointment, they said we were…read morescheduled in their system. Until we went in for our appointment, they said they did not have an appointment under our name. Super inconvenient.

2-3 stars is about right. They can sell you tires, ba s ic maintenance i.e., change oil, replace a…read morebattery but they're not mechanics, they're just parts changers. Dont expect them to fix anything that requires real knowledge. Would not recommend.

The value was outrageously expensive. An air filter that typically runs between $25-50 from GM…read moreparts and max $70 if you buy a high flow part was listed at 103.88. A typical Google search says that the typical price for part and replacement is $50+, another part was a Mass Airflow sensor, this sensor at the highest cost is no more than $150. They charged me $331.99. And then charged another $100 to replace it. A replacement of the MAF takes no more than 15 minutes max, and they already had it open to diagnose that the sensor needed changed. So basically got double charged for opening up the engine air filter assembly. The last bit of ridiculousness was a diagnosis cost of $190. They basically just plugged the car into the computer saw the MAF as the issue, opened up the assembly to get to the MAF and confirmed it was gunked. Then the last bit was $135 to clear the codes and reset the monitors, this is basically unnecessary, because after you change the sensor the car will automatically reset the code and monitors, but even if you do it manually the car was already attached to the computer for diagnostic so a punch of a button, which cost $135. All in all, the total job cost over $900. For a job that should have been fairly priced at about $250 and medium priced at max $500. I was recommended to go to this garage by AAA when my car broke down. I would recommend finding any other place than this one. It's a shame that they are taking advantage of innocent people that happen to breakdown far from their trusted mechanics. Think twice before you go to this garage! I have asked AAA to reevaluate their name brand with such crooks. You would hope that a company that specializes in roadside assistance would do their homework on the garages they recommend you tow your car too.

I called on a Friday to ask if I could bring my car in the next day (Saturday). The person I spoke…read morewith said they couldn't take me that Saturday, but could the following one--so I scheduled an appointment to drop my car off at 1 PM the next Saturday. When I showed up at my scheduled time, the shop was completely closed and no one was there. They never called to cancel or inform me of any change. I had put off my car service for a full week, drove all the way to their shop, and ended up stuck without the service I needed. This was a serious inconvenience and a completely avoidable one if they had simply communicated. It's a bad way to run a business and shows a lack of professionalism and reliability. I won't be returning--and I wouldn't recommend them to anyone who values their time.

Where do I start. I had my car towed to this location, it was approx 2 months I ended up calling…read moreand saying what is the status on my car; saying they had not looked at it since they didn't know whose car it was even though I called them before I had triple AAA drop it off. They looked at my car told me it needed a battery and a starter; I went to Costco dropped off a battery. Lies but okay please check the entire vehicle so I can ensure it is okay. Yes ma'am yes ma'am. Weeks later they said oh the car needs the timing belt replaced. No sooner I picked up the car and literally over 2500 later the check engine light came on. This place is a joke and the car was running loud and rough after dropping that money into it and still not correct. I feel like this place robbed me and should have said hey we cant do your car or your car needs xyz before they nickel and dime you!!!

This business is very good & wonderful job well done & with reasonable prices!! Looking for a…read morefantastic business!! Look no more& you have found it!! Highly recommended!! Brenda Escobar

Knowledgeable, friendly and reasonably priced auto service in the area you can trust. Sammy and…read morestaff are great. Flexible scheduling and completed on time.