We explored 7 apartment complexes, all in Boston, in two days. Although we did. It go with AVA Back…read moreBay, we believe Jennifer (with the leasing office) has left a very pleasant experience for us. She even followed through by calling us the next day when another desired unit opened up. Friendly and just cool in general. That's our comments on Jennifer (leasing staff). As for the apartments, the amenities are shared with, I believe 2 other apartment buildings--to be named here, henceforth, Avalon with Balcony and Avalon without Balcony--I strong believe these names are more descriptive and easier to remember than naming by their building numbers. In any event--this review is about AVA Back Bay and Jennifer. Check out the place. The building looks quite complex from an architectural standpoint. With circular parking roundabout beneath floor level, reminding you of Vegas or those futuristic movies. Near/next to Prudential Center.

We have lived in the AVA Back Bay for almost a year, and we love it! The leasing department staff…read moreare so friendly, informative and responsive, and the maintenance staff is excellent. Tenants and community members are wonderful! The apartments are lovely, modern and up to date, with fantastic views and light, and you really can't ask for a more convenient location in terms of restaurants, services and local amenities. I strongly recommend AVA Back Bay as a place to live.

We were greeted and toured by Sales & Marketing associate, Vanessa. We find to be very professional…read moreand eloquent. Although we would've gone with Kensington, the availability and timing did not work well for us. So that's a bummer. I'm any event seems like a good vibe and exceptional place with great service. And tenants as their priority. I may not trust Bozzuto anymore from my prior experience, but in any event, there's something about Kensington that allowed it to earn its high reviews across all the platforms--Yelp, Google, etc. Can be pricey. But, exceptional. And I'm sure that is well worth the location, the nice decor, good vibe, and of course the exceptional service. Side note: There's no pet fees here. Super pet friendly.

This is the best building I have ever lived in. The staff are all very kind and take the time to…read moreknow who everyone is and make the environment very safe, friendly, and fun. The amenities are amazing and in my opinion the best I've seen. I love the location too since you're so close to everything you'd want to do in Boston

I had a true Dis pleasure working with ((((((Laurent Plaisimond))))))…read more from Boston city properties- Use at your Own RISK!!! Very very pushy habits, I experienced such a Hostile experience with this agency- very shady very sketchy, as I'm prepared to launch an ethics code with board of realtors against these dishonorable company! From day one, they pushed and pressured my Agent to obtain keys *****earlier to avoid obtaining prior****** to the Long holiday weekend The priority shifted to convenience on behalf of the NEW prospective tenants, vs the existent occupants- and the landlord needs The focus was to Get Keys as Promptly as possible, BY pass any essential details in between in a very highly dysfunctional approach Laurent Had a Nerve to ASK for the *****Commission check PRIOR to even having his clients move in***** He figured to obtain keys fast, and get Paid RAPIDLY prior to the 1st of September which he knows is (((((Prohibitive and also UN lawful)))) Above all, he was aggressive on the phone when I informed him, his boss would be briefed on the subject matter and valid warranted feedback would be posted on Google, Yelp and Zillow Laurent created a NIGHTMARE experience to the old occupants, and to my broker who had an awful experience with Laurent as well

I cannot say enough fabulous things about Courtney Wood! Working with her has been an absolute…read moredream. I reached out to Courtney on a whim after reading many great reviews about other's experience with her. Shedidnotdisappoint! She was extremely responsive, honest and I felt she always had my best interest at heart. She clearly knows the Boston rental market. She managed my expectations and also advocated for me time and time again. I had a very small window to secure an apartment post 9/1 and Courtney helped me find a place in my top location with all the amenities I was hoping for. If you're looking for an apartment in Boston, Courtney is your girl!

We moved in from out of state as we needed to live out of boxes on a temporary lease while we were…read morehouse hunting. We got here less than a week before before the COVID shut downs so we didn't get to use the amenities like the pool, gym, BBQ area but it all looked nice. While the apartments are nice, I would say the construction of the cabinetry or the appliances aren't quite the best quality, it all looks nice and it all works which is the most important thing. I've lived in apartment complexes before and some of them bank on hitting you for fees especially at move-in and move-out. This is not the case. The staff from the maintenance people to the management are attentive and actually care. A case in point: we had a cat which is $50/month pet me. He was an old man and got sick. We had to put him to rest. We had already paid our rent and they had no problem crediting back the monthly pet fee and adjusting the rate. There is a package locker here but most of the time the Amazon workers don't care and dump the packages in the lobby of the building you're in. No amount of correspondence from the management here could ever possibly rectify that because the people delivering the packages don't get paid enough to care. As a result, some packages end up in weird places. On a couple occasions someone from the staff had actually brought over some things outside our door, which was much appreciated especially during the height of the COVID outbreak when we were limiting our entrance and exit through common areas. The one time I had to file a noise complaint it was handled immediately. This is the place where you're walking around and the maintenance staff will ask you how you're doing. Stop and ask to see if everything is all good and make sure nothing doesn't need to be fixed. We moved out because we found our perfect home. We didn't hold our breath thinking they could re-lease the unit but we were able to get off the last month and one week of rent owed because someone leased the unit we vacated. We had no issue getting the deposit back - minus the replacement cost for the blinds our toddler broke. We really liked the short distance to the ALDI and Stop And Shop and other places. Would've loved to have been able to frequent the bar up the road, it was just opening up its outdoor space by the time we moved. A+ no regrets. Thanks Todd, Craig, and everyone else.

Long and thorough review alert!…read more About Me (what type of renter am I): With my job I relocate every 3 months and for the past ~2 years I've had no desire to stay at the same place for longer than 3 months. The key things I look for in an apt is safe, clean, affordable (can you even say this in MA lol), free parking, and my own bathroom (typically live with roommates). Wellington Place: I moved here Mar 2020, to take over someone's lease that lost their job. It fit the bill of what I was looking for, in addition to being in walking distance (within 10 minute walk) of my top grocery stores: Aldi, Trader Joes, and Stop & Shop. Its approx 15 min walk to Assembly Row, 5 min drive to Target and Costco, and 5 min drive to Wegmans. Its by far the most convenient location I've lived in within the US. Its a quick drive to Boston about 15-20 min drive and about 20 min drive to Burlington where I frequent for work. Lastly, its about 5 min walk to Orange line Wellington T stop. If you have a car, parking is plentiful here, no long treks to the car :). Aside from location I loved that they have trash and recycling drop off on each floor; hence, you don't have to worry about stepping foot outside to throw away trash. I'm an avid recycler so I loved that they had this option available (my previous apt in Burlington didn't). The rooms are huge. I have my office inside of my bedroom and a queen size bed and I still have more space. I also have a good size walk-in closet. However, my roommate's room and walk-in closet is much bigger than mine (I'm sure she can fit in addition to a desk a small couch in her room). When it comes to cost, they are very affordable for the location. I try to keep a hard cap on living expenses (no more than 1,500 a mo. including utilities). Lastly the staff from the maintenance team to the leasing office are customer-centric. I had initially told them that I would be moving after 3 months once I moved in but I fell in love with the place. They provided concessions to ensure that I was a happy a customer. Maintenance staff are very responsive and do a good job of following up after they fix items to ensure it works. I honestly wish that these were condos instead of apt because I would definitely look into buying here. If you're looking for an A1 experience I highly suggest Wellington Place :).

I prefer the Alexandria, or the DC itself, but if you're looking to live overlooking the Tomb Of…read moreThe Unknown Soldier, this is your place. This is an old run-down looking apartment building from the outside, but then many of the apartment buildings around here look like that. On the inside it's gorgeous and the rooms are actually really great. I'm jealous that my friend who lives here whom I stay over with sometimes when I'm in Boston, gets to be here every night. Not least because she gets to spend every night with herself (swoon). She's fun and lively and young and gorgeous, and it suits her really well. It's close to the colleges and lots of great food and the T, and you can't really ask for a better spot to live in. When I saw what the rent was, I realized I couldn't possibly ever afford to live here myself - anytime soon anyway - and I also can't give it five stars when she's paying that much for a pretty average size room. I stayed at her place so often that I actually paid a week's rent for her last time I saw her, so I feel qualified in giving a review since I've contributed to the rent here LOL.

The best luxury apartment building in Boston. Truly the most kind and thoughtful people who work…read morein the building and treat every resident with such care. Amazing service and worth every penny! Safe, secure and beautiful.:)

Convenient location w/ subways + stores. Good features +…read moreamenities. Friendly and professional staff + crew. Reasonable noise levels.

This review is only for the application and leasing process. I had applied for one of the…read moreapartments here, but unfortunately couldn't sign the lease due to significant changes in my transcontinental moving schedule. In doing my research of apartments in the area, this apartment managed by Bozzuto stood out in terms of the property, the location, and also the quality of the management company. Reviews on Apartments.com and Yelp have been overwhelmingly positive (with only real complaint being rowdy undergraduates who are no longer allowed to lease in these apartments), and I can confirm that my own experience is accurately reflected by these reviews. I've worked with Christian who was friendly yet professional in phone calls and email communications, and he's been very responsive and willing to help. I am disappointed that I will not be able to stay here, but this will be the first place that I will look the next time I need to find an apartment in the Cambridge area.

The Eddy is THE ONLY high rise luxury building in east Boston and it appears no other projects are…read morein the works that will match or even come close to this height or level of amenities offered. Not Portside, not that new Clipper Ship development, not the border street project, not anything. The rooftop deck on the 17th floor with stunning views of the Seaport, Downtown, Zakim bridge, airport and Charlestown is something you can't get anywhere else. The 2nd floor pool deck, I literally spend every sunny day up there and it's not crowded Monday through Friday and has amazing views of the harbor and friendly neighbors to chat with. Great indoor amenities too if you want to host a dinner party, they have a gas stove and a pool table with a ginormous TV and sofas. Our Super Bowl party was a blast. There is a puppy washing room too if you are into dogs, and lots of green space outside for walking said dogs. We've met so many dogs since moving here. It's like a dog paradise. We moved here from Charlestown in November 2016 and they offer a 15 month lease which is awesome. Our first floor apartment has it's own door to the outside which would be even more useful if we had a dog. Everyday I can sit on my sofa and watch giant ships cruise by within yards of my window. It's breathtaking. The management and leasing staff are friendly, accommodating and always asking how they can make the Eddy better. They often organize great events for residents and provide free donuts, candy and ice cream throughout the year in the lobby. If something breaks, Jose the maintenance guy is right there to fix it and is friendly! 24/7 concierges are very nice and will notify you when packages arrive and Brandon will always open the door for you if he's not on the phone. We love Brandon. Brandon, please don't ever leave. Update: The restaurant here has improved, plus we moved 15 stories up so we can't hear the restaurant noise anymore. Five stars for the Eddy! We love it here, won't you be my neighbor??

The current management seemed overwhelmed and were unable to get us a video of the apartment we…read moreasked to see remotely. It took days and days t get this done. Finally, a new person to the company completed the request and we found that this particular apartment had a view facing a brick wall. So, we opted for another which was 40% smaller and didn't even have a closet. After a bit more searching we ended up signing a few blocks away at Boston East. The apartment we have there isn't 400 sq feet, it's nearly 700 for the same price. The management is on it and very responsive at Boston East.

I've made my home at "The Village at Brookline" since 1987, raised a son and since retired. I've…read morebeen very pleased with the respect that both the Management and Maintenance professionals have given me over the many years of residency. I have seen a few changes during my time here at the Village, but the most outstanding for me would be, how much effort the landlord has put into keeping a diverse, safe, and just community. They also have by far the best activities and resident programs for all ages. There is always something to get involved in and the Resident Coordinator is willing to let the residents create new ideas. If you should experience something unpleasant, either the maintenance crew or the management will resolve your problem within a reasonable amount of time. I have, and will continue to recommend the Village at Brookline.

Recently I've moved into a new apartment that is part of the village at Brookline. Overall I have…read morehad a very positive experience there. The people working in the office were very accommodating when it came to filling out paperwork and navigating the different things that I needed to prepare before my move. In addition since moving there I have always been that with kindness and help from the staff and maintenance workers around the building.

Living at Chroma is amazing!! The apartments are so well-managed, *beautiful*, and clean. The…read morecommunity here is also very friendly, respectful, and quiet and the location is stellar. The apartments had everything I was looking for - amazing kitchen, big sunny windows, central AC, in unit laundry, pet friendly, beautiful bathroom (with huge tub & incredible water pressure), visitor parking. Don't get me started on the roof deck. The leasing and management team has been great and are always happy to answer my countless questions over the phone. The property manager Chester helped me set up a new Nest thermostat and even went out of his way to help me drill in hooks around my apartment (within an hour of me calling him!). Highly recommend!

I lived here for ~18 months and I already want to move back…read more Staff: phenomenal - maintenance was always pleasant and would greet you in passing or otherwise. The leasing office (Lindsay in particular) is kind, knowledgeable, prompt, and accommodating. Facilities: Modern, energy efficient, and well maintained equipment fills the building be it in the gym or your kitchen appliances. Parking garage is spacious as is the lobby and common living area. The gym can be a bit tight during peak times but that is infrequent. The rooftop deck is always in good order and was my favorite part of living at Chroma. The package concierge is also incredible! Location: Unlike the other reviews, I was reliant on my vehicle rather than the T. Being close to the pike was very helpful and the community was vibrant but also quiet (except the rooster nearby which we occasionally heard - still wondering how that pans out). I liked it overall. Overall, I moved out due to extenuating circumstances but once my current lease expires Chroma will be right at the top of my list. Everything went well from a warm welcome to a fond farewell and hopefully you'll find the same pleasure and comfort which I did.

I've generally enjoyed my time living at One Back Bay, but a recent experience highlighted a…read moreserious gap in management standards. Window cleaners were positioned directly outside my unit without any prior notice. I walked out of my bathroom in a towel to find individuals immediately outside my windows. This was an avoidable and uncomfortable invasion of privacy. When I raised this with the management office, I was told I may not have been included in the notification because I am vacating at the end of the month. I was then directed back to the leasing office without any meaningful acknowledgment of the issue or accountability for the communication failure. For a building at this price point, basic communication around vendor access and resident privacy should be non-negotiable and consistently applied to all residents, regardless of lease status. This experience fell well below expectations and is worth considering when evaluating management responsiveness.

First hand renter review…read more.. The prestigious "One Back Bay" building LIVES UP TO IT'S 5 STAR REPUTATION by location and amenities alone. Nested centrally in Boston's coveted "Back Bay," it's residents are conveniently located to...EVERYTHING: luxury shopping, 5 Star restaurants & hotels, public parks, theater district. Within the OBB building itself, residents can take advantage of many private services: 24 hour concierge service & maintenance, outdoor deck on Floor 6 with BBQ grills, indoor Equinox gym, lounge for guests, children's room, yoga every Saturday and monthly social events. THE DEAL: The rent is on the high end of Boston because it's a 5 star high rise in best location in the city.