After visiting another Jeep dealer in Roseville which misrepresented their vehicle and were all in…read moreall about as unprofessional as you can be, we decided to try Auburn CDJR and we are so glad we did! The first person we encountered was Josh who was incredibly helpful. He was not high pressure, he was personable, kind, really thoughtful about what we wanted and left an incredible impression. We went back the next day and the buying process was as smooth as could be. I have to say we have never had so much fun signing paperwork. Mia who was a ton of fun explained everything well and was so personable. Who would have thought signing finance papers would actually be enjoyable! Thanks Auburn CRDJ for not being a typical experience, we hope you sell a lot more! Y'all are fantastic!

After completing over $3000 worth of work on my jeep air conditioning unit, I called in and asked…read morefor the invoice and for a list of that work to be emailed to the email on file. They told me I'd have to drive the 40 minutes into the actual dealership and ask for it to be printed, then turn around and drive another 40 minutes back home. I said why can't you just email it to the email on file? "It's protocol". Unfortunately, this will be the last time I use this dealership for any kind of service. I'd highly recommend choosing a smaller garage who can work with the needs of its clients.

My husband and I bought our first Subaru in 2020 from Gold Rush and the experience was superb then…read moreso, of course, when we decided to add a new vehicle into our lives our first choice was Gold Rush once again! We wanted to check out the brand new Uncharted EV and our salesperson was Jonathon. He was FANTASTIC! We are new to the world of EV but he has extensive knowledge of many makes and models and easily answered any and all of our questions. As most know, buying a vehicle turns into a long process and he also fed us dinner while working through paperwork, which was incredibly unexpected and so so appreciated! He has continued being involved in answering any questions or concerns we have had since. Absolutely fantastic help. We have had many great experiences through the years at this dealership and this is yet another great one to add to our list. Thank you Jonathon at Gold Rush Subaru!!!

Paid Gold Rush Subaru for a diagnostic inspection and was told I needed a transmission replacement…read more Before authorizing the repair, I sought a second opinion. The second shop identified multiple additional issues and advised that the vehicle was not safe to drive. When I raised concerns, I was told I should bring the vehicle back for another inspection. After already paying for a professional diagnosis and being advised the vehicle was unsafe to operate, I did not believe that was a reasonable solution. I escalated the matter to Subaru of America and provided the details of my experience. Despite this, the case was closed without reimbursement or resolution. John Milburn and the team had multiple opportunities to address my concerns, but instead I was left paying for a diagnosis that I no longer have confidence in. If you're facing a major repair recommendation from Gold Rush Subaru, I strongly recommend getting a second opinion before spending thousands of dollars. It may save you significant money and frustration.

I've been on the hunt for a civic hybrid for a minute. I contacted Auburn Honda and the GSM Trae…read morewas able to get me exactly what I wanted. Within a week he had the car ready sitting on their lot. He and his sales team gave me a no BS deal. I drove 80 miles from home to see Trae because I couldn't get exactly what I wanted at local stores. T in the finance office got me a great rate and had me in and out of her office in 30 minutes. Talk about efficiency! Auburn gets a 10/10 in my book and is worth the drive . Thank you Trae and team!

I wanted to give an updated review based on my recent experience and give credit to their service…read moredepartment. I would give the employees in their service department 5 stars. Their service advisors and mechanics have always been knowledgeable and treated me well. Dealership prices are what they are, spendy. I'm not a fan of the sales/telemarketing mentioned in my previous review. Hopefully they will respect my request and refrain from unsolicited SALES calls going forward, otherwise I have no problem communicating with this business.

Review written by my husband, and I endorse every word…read more "I purchased a used 2013 Chevy Tahoe SSV (special service vehicle) this July. I have to say that this was one of the easiest vehicle purchases I've ever made. Jim, our sales person was knowledgeable and honest about every aspect on the vehicle and financing. He assured me that EMC Motors would stand behind the purchase if anything went wrong with the truck. They TOTALLY lived up to their reputation to stand behind purchases, as I had 2 issues crop up after I took possession. One issue was a bad brake pedal sensor and easily fixed, the second issue was a front wheel bearing that again they fixed the next day after diagnosing the problem. Jason , their mechanic diagnosed it quickly and did quick work to repair it. Jason also advised me what EMC does to verify the mechanical condition of all their vehicles. Everything he said they had done was verified by my own inspection. I know this is a used vehicle and it would come with unforeseen problems, however Jim and EMC have assured me that they will stand behind the truck and 'make things right' . That's what they did! I couldn't be happier."

Giant logo on their website stating "send us a text." I sent two texts with no reply. Last place…read moreI'd buy a vehicle with zero communication. Looks like a hole in the wall used car lot.

I went in to the shop today to ask about getting a lift kit installed and some wheels with tires…read more I walked in and the sales guy completely ignored me, didn't ask me if i needed help. At the time he was talking to another customer, but he made no attempt to let me know he would come help me despite me staring him a couple times for the 10 minutes I was there. Seems like customer service is not their thing, so felt like leaving was the right thing to do.

Started off with a phone call with Rick and ended up with a lifted truck! Rick made the process so…read moreeasy that it was weird! You can't beat that in today's world! Did my research and they were the best shop to work on my truck. Highly recommend Norcal Motor Co. They did not fall short of my expectations.

Huge shoutout to Lenny for making my repair the easiest and most headache free experience I've ever…read morehad at a dealership from start to finish. Thankyou

We were traveling through Auburn from Reno to the Bay area when our truck broke down. We took it to…read moreDuPratt Ford and they did a phenomenal job. Without an appointment, they took in our vehicle, diagnosed and repaired it in no time. Out service advisor Leonard (Lenny) Randolph was exceptional, he was professional, knowledgeable, helpful and completely understanding of our situation. DuPratt's service department was top notch and I would highly recommend them!

Rude patronizing owner. Their lead mechanic insisted that it was just the road that was making my…read moresteering off, turned out to be the alignment like I was saying all along. Go to a different shop.

DO NOT PURCHASE FROM THIS DEALERSHIP!!!!!! 74 days after my…read morepurchase of a 2018 Chevy Sonic with 63k miles my engine overheat and my car is nothing but a money pit. I purchased the recommended extended warranty and the work is not covered. The dealership said there is nothing they can do. After inspection there was stop leak found on my cooling reservoir. They are CROOKS. Youve been warned

Cannot recommend this place enough!!! If you are looking for the MOST ENJOYABLE car buying…read moreexperience you've ever had please shop here! Megan and Daniel are doing it right! From the moment we met Megan on the lot I knew this was not your usual car dealership or car sales(wo)man! Megan is genuine and beautiful inside and out! She does not pressure you or make you feel rushed in any way! They take care of their customers and truly care about the quality of the vehicles they are selling! They have their own specialized mechanic to help cut costs so you know you are getting the best deal and quality possible! Please give this place a visit if you are interested in purchasing an adventure vehicle! You will not regret! Thank you so much Megan and Daniel! Cannot express how much we appreciate you guys! Hope to see you soon!

Quoted me 4000 to do a clutch, but offered me a 20% off coupon, taking it down to "only" 3200…read more I understand clutch jobs aren't cheap but come on now.