Had a problem with my gas pack and lost heat on our first floor. Out of 10 other companies they one…read moreof the few to tell my my 3 ton unit was oversize for the duct work under the house. They also found a duct was was way too small the all the correct air flow to the other half of our home. I felt they knew their stuff when they took the time to look at the electrical and our thermostat. They shows up on a cold morning and had my old unit out an the new one in with an hour. It did take 5 hours total to finish all the connections, programing the smart unit and replacing the small duct. We have heat now and it even gotten my wife home office to be heat like the rest of the house. It was always a bit warmer or colder than the rest of the house. I trust these guys to come back and fix any of my HVAC problems. They did amazing work.

Bad experience... HVAC replacement:…read more- Had a brand new Trane system installed - Didn't cool properly following installation - Took multiple visits and 2 weeks to get AC working properly (root cause: incorrect wiring at installation) Requested quote to improve even cooling: - Technicians/installers rigged system without permission (turning blower up to top speed and partially closing every damper) - would have caused premature wear and failure of unit - One technician/installer was unprofessional and rude prior to storming out of house - Sent concerns about visit to owner and office manager and never received a response - Received a quote to replace entire ductwork - instead of addressing specific areas of concern as requested During multiple interactions, they were quick to speculate and point fingers at existing construction - the majority of which were invalid or irrelevant concerns. Would not recommend - especially after the unprofessional reaction from one of their technician/installers. I was calm and polite during every interaction despite the frustration and worry that they caused (brand new unit not cooling effectively for 2 weeks during the summer). The technician/installer in question became angry after I asked basic questions about his "recommendations" which weren't logical.

i had to keep rescheduling an appointment and they were co-operative and patient each time…read more The day of the appointment the technician aRiver on time and was both friendly and professional. The tech dealt patiently with my frustration regarding my hvac issue, and gave me thorough detailed explanations. The tech was competent and honest not someone trying to make a buck. This company provides wuality service. I highly recommend this company.

I have an amazing experience with Saharacool.com! They are always willing to go beyond and provide…read morebest service. I feel they work with so much care on my AC as if it was their own. Especially Akram, he is always considerate of my schedule and is willing to accommodate to his best ability. His advice is always unbiased and accurate. He knows his profession well. They always have customer's interest as priority making sure they are providing/installing what's actually needed. Their services exceeded my expectations in every way. Its not easy to find service technicians like Akram these days. I highly recommend Saharacool.com to anyone looking for the best in the market. Five stars well deserved!

I used Hays hvac for a rental property in chapel hill. I was…read morereferred to them by my local contractor in Rolesville that doesn't serve that part of the triangle. What a great company. They were friendly and accommodating starting with the office staff and finishing with the service tech. He was friendly. Knowledge and efficient. The pricing was very reasonable. Highly recommend using them in the chapel hill and Durham areas

I am really surprised to read some positive reviews on Hays heating. Till today thy have given me…read morethe itemized invoice but charged me $4882.00(Four Thousand eight Hundred ) just for changing the mother board and login board. They did not let me talk to the owner. I had to complain to BBB also, Hoping to hear from BBB soon.

Exceptional Air Conditioning Repair in Cary - Delta T NC HVAC Saves the Day!…read more I can't say enough good things about Delta T NC HVAC and their air conditioning repair services in Cary! When my 80-plus-year-old mom's AC stopped cooling on a hot June evening (Friday at 5 PM!), I was in a panic. Thankfully, Keith, the owner, personally answered my call--something you don't see often these days. Despite it being late on a Friday, he had a technician out the very next morning to assess the issue. They quickly discovered that the AC was leaking Freon too fast to be repaired and needed to be replaced. The new unit wouldn't arrive until Wednesday, but instead of leaving my mom without AC, they added enough Freon to keep her home comfortable until then. True to their word, first thing Wednesday morning, the Delta T team showed up on time and installed the new AC system that same day--no delays, no excuses, just excellent service. Their professionalism, responsiveness, and genuine care for their customers make Delta T NC HVAC the best choice for air conditioning repair in Cary. If you need reliable, fast, and expert HVAC service, don't hesitate to call Keith and his team!

Our A/C fan stopped working and Chris was available the day we called. Chris was able to determine…read morewhat failed within minutes, got the part from his van, installed it, and performed additional tests. I was pleased to learn that the newly installed part should last 7-10 years, as opposed to the factory part that usually lasts 5-7 years. In addition to replacing the needed part, Chris let me know about a different maintenance part that probably would need to be replaced within the next three years. Moreover, Chris informed me that our refrigerant looked great.

Prompt response. Repaired ac unit quickly. Sam was very professional and personable. Would highly…read morerecommend.

I can't say enough about the customer service this company has provided me for the last 10 years!!…read moreTonight, I came home from work and my AC was not working and the house had to be 80 degrees! I called the owner and he was at my house at 10:00 pm at night, on a Saturday night, Labor Day weekend, and fixed my unit in the dark!! This is a company that you can bet your life on that they will provide the most amazing service and dependability in the industry. Thanks Sammy!

Service not only prompt but above and beyond. Installed a nest thermostat. Quickly done. When an…read moreissue arose Sam called nest for clarification Issue was with Nest Quickly resolved. Sam is always friendly helpful and listens and responds to any concerns

Could not follow through in getting a part shipped from florida to raleigh…read moreTook them a week Poor communication with baker distributing

Avg pricing. Simple repair of HVAC needed but included pricier 'diagnostic'. This diagnostic was…read moredone in about 10 sec yet with very strong recommendation. No probing or equipment was used or much investigation. Follow up was needed only to find at even more expense that the diagnostic info was not correct.

We needed evaluation of our HVAC unit. They fit us in, even though all techs were booked up. The…read moretechs were friendly, professional and knowledgeable and had everything sorted out and fixed in an hour! The techs that came didn't have the exact part needed so they called another tech who was nearby and he had the part and brought it to us! They arrived on time and called prior to their arrival. Very happy with their service and would recommend them to anyone that asks. Kudos!

(My Yelp profile is incorrect. I reside in Chapel Hill, NOT San Francisco CA...)…read more I have been a client since I purchased my home in 2024. My experience with Comfort Pro has been excellent, prompt, courteous technicians, quality of professional service, excellent communication, and fair pricing. The semi-annual maintenance services have revealed no issues so far, so I have not needed repairs. However, I did sign up for the $19.99 monthly plan since my HVAC unit is older; it is a very reasonable cost that covers semi-annual maintenance visits while providing coverage for future issues that may arise. Logan and Alex have provided very professional, friendly maintenance service. Mary always follows up with timely maintenance reminders, and to obtain feed-back after technician visits. And when I called last Sunday with a question about humidifiers, expecting to leave a message for a call back, I was amazed that the owner picked up! A very responsive professional team!

COMFORT PRO - Raleigh, NC resident - Thank you Logan and Alex for your professional and thorough…read moreservice (Apr.) last month! Logan performed my semi annual maintenance service and located a potential issue. He brought it to my attention. Shortly after he left, I received a follow-up call from Mary, in the office. She asked how the service appt went. I thanked her for the follow up and complimented their service technicians. I scheduled an appointment for the repair a few days later. Talk about thorough! Alex, came out replaced the part, and now, I' m all set. I've been a client for approx 8-9 yrs. The company really cares about their clients. I tried to hold on to my old unit as long as I could. I felt confident Comfort Pro would do a great job with my new unit installation in 2020. I only have positive comments for the owner, who was the first to come out years ago, to most recent, Logan and Alex. Also, thank you Mary for the follow up calls to schedule timely maintenance! All around, great team!