If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

So update: 2 managers and a tech came to finish the job. I own a 3b 2 bath, house and they charged…read moreme $1100 for the wire to close all opening for the rodents; minus garage door. Traps set and 'supposed' to be checked weekly, and then a smoking/fogging of cleaning chemicals to clean where the mice were in the attic. Manager now maintains the traps and such, and installed a webcam to "watch" where the mice are coming from. Granted at this point the issue has resolved itself, but $1100 is steep. Also going into week 2 of no call or text once again. I understand you're a manager and such, but don't promise something you can't deliver on. If I wanted to babysit this project on the service aspect I'd refund half the cost due to the customer neglect. Truly Nolan do better or the competition is gonna win.

I meant to write this review a month ago! My apologies for the delay! We had an ant problem in the…read morehouse, and Truly Nolen sent out technician Daniel Wilder to help us. From the moment he arrived, Dan was incredibly polite, professional, and knowledgeable. He took the time to explain everything clearly, answered all our questions with patience, and treated our home with care and respect. Not only did the service resolve our ant issue, but Dan also gave us helpful tips to prevent future problems. It's rare these days to find someone who takes such pride in their work and makes you feel like your home matters. Truly Nolen is lucky to have him on their team! Highly recommend both the company and especially Daniel Wilder. Great service all around.

Always here when expected. Service was friendly and thorough. Excellent communication.read more

Bugs do not have a chance when Beacon gets on the scene. Imagine living bug and pest free in…read moreFlorida, it is possible, but only with BEACON.

Love the team at TAPS! Had a pest issue and Ronald and his team took care of everything…read moreprofessionally and did the job right.

Asked for a termite treatment on the outside of my property. Haven't had any issues and they've…read morebeen in regular contact to help. I requested a treatment and they've were out to take a look the day after. Good value for there treatment.

I've been using Orkin service for many years, every time they come I have to call them back!…read moreI have cockroaches, crazy ants, spiders, and those little Silver fish! All these years, I thought I was getting a quality service With quality technicians. I have not! Shop around you will find someone better.

Ryan is always on time and very thorough. He's also very knowledgeable and professional. He's…read moregreat!

He honestly told me that the pest problem was not what I had thought it was (making me much…read morehappier).

sal has been amazing taking care of the pest under my house and in my house the nicest person…read morecaring and checking up on me daily. I can't thank him enough. He's amazing. He does an excellent service and I would've recommend him to so much.

Andre is super knowledgeable and a gentleman…read more Best Termite always clear and prompt with Termite treatments and landscape care

We found termites in our guest house and contacted 3 companies for quotes, best pest being one of…read morethem. We choose to go with best pest due to their 3 year warranty and Rene telling us that due to the size of the structure, they could schedule it quickly and fit it in practically any day. However, he wouldn't give an exact date until we signed the contract. We signed the contract (4/27) and the first available date (5/13) was 2.5 weeks out, not what we were told. Had we known their timeline, we likely would have gone with Magnum instead as they said they could do it the following week. If that was the only issue we ran into, it would have been fine, but due to our other experiences, I thought this should be included. Prior to signing the contract for tenting the guest house (4/24), I found some frass. I sent pictures to Rene who said he thought it was ants, and he didn't come out to investigate. Then the day prior to tenting the guest house, we found a live termite in our main house. I requested for Rene to come investigate, however he was too busy, and due to already waiting 2.5 weeks to tent, we still proceeded with just the guest house. Rene told me he'd come out the week after (5/18-5/22) tenting the guest house to see if there were termites in the main structure as well. We had the guest house tented, and when we arrived back the very first rain we received we noticed leaking from our roof (5/18). I contacted Rene and explained the leaking roof. He immediately defaulted to them not having liability but they'd come out to check on it as a courtesy. We had already spoken about him coming out to check the main house for termites, so I thought he would check the roof at that time. But Rene never showed up that week. I reached back out to which Rene said he'd come Saturday (5/30), over 2 weeks from when the tenting occured (my roof leaking this entire time). I called the office to try and speak to an manager at this point, to which he didn't see me scheduled for Saturday and further delayed the process by scheduling me for Tuesday (6/2), nearly 3 weeks from when the tenting occured. Rene finally did show up on that Tuesday (6/2). He briefly looked around the roof, and confirmed we had termites in the main house. He said he'd have to connect with his boss to check on the roof situation. I never heard back from Rene until today (6/10), I reached out to request a status update on what they intend to do for my roof. Rene basically told me it's not their fault and it's on me to complete the repairs for the damage they had done. Ultimately due to the lengthy delays, dishonest sales, and lack of responsibility/accountability for the damage done, I felt it right to leave this review to warn future consumers considering Best Pest. An honest/reputable company will make right for the damage they have done to their customers, and won't jerk their customers around. Unfortunately best pest isn't that company.