Hugo's, much like Herman's Rib House is a Fayetteville tradition. Since the late 70's Hugo's has been serving an eclectic American classic menu ( with some European influences). A well established hangout for Hog Fans especially on game day and you may even run into some Razorbacks legends while you are there. Pros: Consistent, quality food at a reasonable price. Great menu selection from crepes to steaks and everything in between. Cons: [[HIGHLIGHT]]Hugo's is a basement restaurant location. This means seating is limited and the wait can be long.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The stairs leading down to the restaurant can be hard to navigate if you are physically impaired[[ENDHIGHLIGHT]], and [[HIGHLIGHT]]depending on the day or time of the it can get quite noisy.[[ENDHIGHLIGHT]] If stairs, togetherness and nosiy spaces are not your thing, then this isn't the establishment for you. Overall, you can't go wrong with the food or hospitality, and if you're a Razorback fan, student, or alumni of the University of Arkansas dining here is a right of passage. Highly recommended Hugo's... come be a part of a Fayetteville tradition! read more

Went with some friends and my son, plus their two kids. Everyone LOVED their food!! Their burgers are simply some of the best you will find and will just melt in your mouth. The place is always busy so prepare for a 30-40 minute wait as we went on a Monday during the summer break and they were still busy around 7pm. The place has been around since 1917??? so everyone wants to try an ole' original while in town. [[HIGHLIGHT]]It is in the basement so low ceilings and it is fairly noisy but the place is worth it as it is all part of the nostalgia.[[ENDHIGHLIGHT]] Their desserts are worth saving room for. The apple pie and mint ice cream are my favs!! read more

Hugo's - Fresh Homemade Apple Pie (Crumb Topping) - New American Near Me - Fayetteville, Arkansas

See all

Hugo's opened in 1977 and I went there for the first time w/ my brother. The burgers, fresh cut fries, and fresh fried chips were fantastic and still to this day are delicious. [[HIGHLIGHT]]The service was great, and as usual the place was packed -- even on a Monday night.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Hugo's is also a bar, so the atmosphere is a bit darkly lit, as would be expected.[[ENDHIGHLIGHT]] If you haven't tried Hugo's, get to it! read more

See all

Customer service was lacking. Several employees had attitudes and were just plain rude. It seems they are out of touch with how to treat customers, fries were good I'll give them that...but that's about it. Not the same Hugo's anymore as others have said. I'll stick to Smitty's Garage. read more

New to NWA and had heard this was a must try. DID NOT DISAPPOINT! [[HIGHLIGHT]]Got there about 11:20 on a Saturday and it was already pretty full.[[ENDHIGHLIGHT]] We sat at the bar and had excellent service! Started with guac and chips. I'm from Texas so a bit of a guac snob. Their guac is excellent. I had the Rueben and man it was great. My boyfriend had the jalapeno cheese burger and loved it. [[HIGHLIGHT]]Great old school vibes.[[ENDHIGHLIGHT]] My bf didn't like the fries I loved them. Oh and their ranch drinkable. Just get there early or be prepared to wait. read more

Hugo's - Rueben and fries - New American Near Me - Fayetteville, Arkansas

I have and will drive 5 hours for this burger. The best, well within 5 hours of Dallas. The service, as usual was outstanding. [[HIGHLIGHT]]Burger, outstanding and the basement and old typewriter factory ambiance is cool.[[ENDHIGHLIGHT]] Best burger I have ever eaten. read more

Hugo's - New American Near Me - Fayetteville, Arkansas

See all

The literal best burger i have ever had. They cook on cast iron that provides an incredible flavor. I don't live here and i thought ive had good burgers before, but this place is amazing. Cool staff, too. read more

Great dinner selection and local establishment. The bar has a solid bourbon selection as well! read more

Hugo's - Old Fashioned Cobb Salad - New American Near Me - Fayetteville, Arkansas

Ordered the mushroom crepe and tried the chili burger during my second time here and both were just what we needed during a Saturday afternoon. [[HIGHLIGHT]]Didn't realize there was a basketball game later that day so it was absolutely busy.[[ENDHIGHLIGHT]] 30min wait for a table for 2. The staff works hard and fast to make sure the restaurant runs smoothly. read more

See all

Not far from the University campus, below a dress shop, in the cellar is Hugo's. It's a very bohemian type of sandwich/hamburger shop. It can be hard to find at first if you don't know it is in the basement. At first I thought it was a college hangout. More accurately, I think it's a lunch spot for the local bankers and businessmen. You do see a few parents eating lunch with their college age children, but far more business people. Hugo's has those pilled high deli type sandwiches and juicy burgers. Their fries are very popular even though every sandwich comes with homemade chips. I had a tuna melt which was delicious and served on dark rye bread. My friend had Derek's Special which was a marinated chicken breast hoagie style sandwich. That was also excellent. Service is always friendly and attentive. One grumpy, non-smiling guy works the cash register at the bar. He probably owns the place. I really don't know. Hugo's is a legendary place. You have to try it. Maybe you can get the grumpy guy to smile. read more

See all

The burgers were amazing! It is definitely worth the wait! The patties taste amazing! We ended up sitting at the bar and the service from the bartenders was great! This place is a must try if you're visiting Fayetteville! It's a great local hole in the wall! I'll definitely be back to Hugo's! read more

See all

We came by for dinner after a long night and then followed up by a long afternoon on the road. And man, this stop was worth it! We started with the spinach artichoke dip. The chips were seasoned perfectly and the dip itself was delicious We both ordered different chicken sandwiches and split a basket of fries. The chicken was seasoned and grilled perfectly. And the fries were done off my fav! I love home style fries. Our bartender was awesome as well. It send we found a great local spot to grab a drink and a good meal. By the time we were leaving the place was packed. But the employees seen to have service figured out and they were able to help guests seamlessly read more

See all

Incredible burger!! Service was great and [[HIGHLIGHT]]a really cool place.[[ENDHIGHLIGHT]] Loved it, priced right, and will be back!!!!

We were told we had to come here and try a burger, so I did. I was not disappointed- it was the best burger I have had in awhile - the mix of mustard and ketchup with onion and cheese - it just hit the spot. They don't do a lot of substitutions or modifications, but you can take off the toppings on burgers. Get there early and wait in line because it is a small basement and gets crowded quickly. Servers were busy and it is a rushed atmosphere, but good hearty food. read more

Clean. Well-staffed and managed. Fantastic burgers. Great service. [[HIGHLIGHT]]Very welcoming and chill atmosphere.[[ENDHIGHLIGHT]] A must visit every time I go back home. read more

Hugo's is an institution in Fayetteville. [[HIGHLIGHT]]Very cool spot right off the square.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's half a level below the street and kinda has "Cheers" TV show vibes.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]In addition to the cool atmosphere, the food and service was on point.[[ENDHIGHLIGHT]] Great burgers and fries were hitting! read more

Hugo's - Swiss and Bacon Burger with a basket of fries to share - New American Near Me - Fayetteville, Arkansas

Packed. This place was packed, so the service was a bit slow. The food? The cheeseburger was really good and well seasoned. It comes with potato chips. The fries were soggy. They need to up the temperatures on their fryer. The fries were limp. There is a possibility that they were cut fresh. If that's the case, they need to learn how to pre-fry, freeze and then fry again. It would make them crispier. This is in a basement of a building. read more

See all

Possibly the best burger you'll ever eat in one of the coolest restaurants you'll ever visit. What a cool building! Always busy, but they get you in and out fairly quick and the service is great. Don't let the limited seating scare you away, and if you do have to wait, the food is absolutely worth it. read more

Hugo's - New American Near Me - Fayetteville, Arkansas

Food and service were great. [[HIGHLIGHT]]Ambiance was unique.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Hole in the wall basement restaurant that does nothing but good food.[[ENDHIGHLIGHT]] Had the black and blue chicken sandwich and the smoked cheddar burger. Lastly the grasshopper crepe for dessert. Ordered fries between myself and my wife, could've done without them, but they weren't bad by any means. read more

My first trip here was in 1990. I was in jr high and it was the coolest. I've been coming back for almost 40 years. Not a lot has changed in the looks and maybe even the menu. [[HIGHLIGHT]]Still a cool basement dining room with brick walls and classic decor.[[ENDHIGHLIGHT]] Great food. It's become my go-to when I want a burger. They are amazing. And the basket of fries is large enough for a few people. read more

Visiting the campus for my rising senior and Hugo's was recommended. Checked it out online and felt it looked like a typical college burger bar. So glad we decided to stop and eat. Ordered App - Potato Skins. There were 5 to an order and I wish there were more. It came with Sour Cream, but I wish I would have asked for ranch. Pretty tasty. We ate everything and wanted more. Regular Cheeseburger - this was a dang good cheeseburger. Poppyseed bun reminded me of Jake's back in Dallas. Meat was great. Heck ya. I would come back and order again. Side of chips were good. Reuben Sandwich - normally my wife does not like marbled bread, but she really liked this sandwich. I had a bite and thought it was great too. Jalapeño Burger - my son loved it. Side of fries came hot and were delicious. Service was quick and the guy was helpful. We liked the music too. read more

Hugo's - Rueben, Regular Cheeseburger, Jalapeño Burger King - New American Near Me - Fayetteville, Arkansas

The service is great. We were seated timely and [[HIGHLIGHT]]the atmosphere is quiet for being a bar with a restaurant.[[ENDHIGHLIGHT]] What an amazing hamburger we had! Might be the best one ever and that is saying a lot because I am a hamburger connoisseur. Bacon Swiss. Just YUM'. Please try them. read more

Always great. The smokey Jack burger is solid. Although the prices add up quickly, the service is always phenomenal. It's worth the wait.[[HIGHLIGHT]] However, one downfall is the space, very small[[ENDHIGHLIGHT]]! read more

Sandwhiches BUSSIN. Go. Now. YOLO Left: Sirloin Steak Sandwich (Yum!) Right: Hot Pastrami & Cheese (My favorite) read more

Hugo's - Left: Sirloin Steak Sandwich (Yum!) Right: Hot Pastrami & Cheese (My favorite) - New American Near Me - Fayetteville, Arkansas

Burgers are insanely good! We went around 11 because it gets pretty busy and they don't do reservations. My boyfriend always orders his burgers rare but other places never get it right, he said his Jalepeno burger was perfectly cooked! [[HIGHLIGHT]]Always a delicious meal here and in such a unique building[[ENDHIGHLIGHT]] read more

Our server Vikki is the best person in the whole world!! She brought us a complimentary mint crepe! I love her!

Burger was good. Well cooked. Marinated chicken was a 4 out of 5. The sides lacked seasoning. The rice was unseasoned and the waiter said the fries arent seasoned but we had salt and pepper at the table. Unless you wanted to dump ketchup on top of the fries from an open mouth heinz bottle, you have nowhere to dip the unseasoned fries. Season the fries as soon as the fries come out of the.fryer. maybe add some chicken stock or bullion to the rice and this would be a 4.or 5 star review read more

Even though they were busy, we felt like we had plenty of attention and consideration. The beer cheese soup is out of this world. The french fries are always perfectly cooked and of course the burgers are amazing. It's a very fun atmosphere in the basement of a shop in downtown Fayetteville read more

Hugo's - A model of the building. - New American Near Me - Fayetteville, Arkansas

See all

Service is great. They do an amazing job of turning tables. However, quality of burgers has drastically changed since we were here 8 years ago. Burgers are just thawed from frozen patties bd the old fresh burgers of the old days. Fries were very dry as well. Disappointing over all. read more

This is one of my favorite burger joints around! The ambiance of being in a basement is next to none! Service is always fast and courteous. Can't beat the blue cheese burger with bacon added! read more

Consistency! I've been going to Hugo's for 36 years now and can say the food is consistent today as it was day one. I also have the Derek's special and the lemon mousse! The wait was worth the goodness! read more

See all

The burgers were amazing. Everything else we tried was sub-par. The nachos were the most basic nachos I've ever had. Were they made in the microwave? The fries that we paid extra for tasted burnt and like old cooking oil. Our server seemed quite rude. I would definitely come back for a burger but I'm hesitant to try anything else. read more

See all

[[HIGHLIGHT]]Awesome burger awesome fries, and a very cool underground atmosphere.[[ENDHIGHLIGHT]] Service was good as well. [[HIGHLIGHT]]It's a little dark in there but I kinda like that.[[ENDHIGHLIGHT]] Good spot to have a beer too. read more

We heard all about the burgers here and that it was a must have. There's usually a wait so be prepared. [[HIGHLIGHT]]There's plenty of cute shops and a close bar called Pinpoint with pinball games.[[ENDHIGHLIGHT]] The burgers were delicious and the fries basket was big enough for 3-4 people. The price was great too! read more

Hugo's - Cheese burger with chips and a pickle - New American Near Me - Fayetteville, Arkansas

See all

The food was just okay. The cheese was delicious, but wish it came with some sort of jam or honey. Some bread came with the cheese plate, but it was soft and I wish it was toasted so we could have used it as a "chip" with the cheese. The chips and guac and salsa were alright, although the chips left much to be desired. They seemed like the Tostitos chips you get at the grocery store. The mandarin orange and onion salad was delicious though. We think that we just chose the wrong items on the menu. The burgers and fries that other tables had looked delicious. The ambiance of the place is super cool. It's in a basement and is decorated with a bunch of different historical items on the walls. The lighting was cool (lots of lamps or neon signs/lights) and they played jazz music. Seems like it'd be a cool place to go to for drinks at night. The service was okay. They refilled our water often and checked on us often, however our server and the person who leaus to our table weren't the most friendly human beings. read more

Hugo's - Cheese plate and mandarin orange and onion salad - New American Near Me - Fayetteville, Arkansas

See all

The burgers are amazing, fries were delicious and crispy and service was good. [[HIGHLIGHT]]Loved the vintage vibe here too![[ENDHIGHLIGHT]] Highly recommend! read more

Get the burgers if you come. This is where they really shine. Cheese board was also good. I'd skip the nachos and crepes next time. Service was friendly and fast. We will be back again for those burgers . read more

See all

Food was not what it used to be to be. Service was very poor to say the least. I had asked for one more glass of wine and it never came then the server acted as if I had not asked for it. Seems that in the last few years quality and service has gone down a lot. I will not come back here again. I have been coming for over 20 years. Very sad that Hugo's a number one place to go has diminished as it has. It is fading like common grounds. Wish you guys luck but your service has no personality. Who you have should maybe seek out a different job or maybe she didn't like gays. We won't be back! Save your Money and don't go here!!! Waste of time and money! They charge also for everything. If there is a mod then you are charged and prices have increased. Find a better place to spend your money and time! read more

The burger had a great flavor and juicy. We ordered a basket of fries which 3 of us shared. Service was good. [[HIGHLIGHT]]It is located downstairs with around 12-115 steps so be aware of that.[[ENDHIGHLIGHT]] read more

A true spot at the University of Arkansas and it did not disappoint! Great cheeseburger and the fries were great too! This is a must do the next time you are in town to cheer on the Razorbacks!! Service was excellent! read more