I cannot definitively say Movetastic was responsible, but the timing and circumstances surrounding…read morethe theft of over $12,000 worth of belongings from our storage unit raise serious concerns for us personally. Combined with the lack of accountability and overall experience, we no longer feel comfortable recommending them. At minimum, this experience highlighted how important trust, chain of custody, and security are during a move, and unfortunately we were left feeling deeply uneasy afterward.

This is the fourth time I've used Move-Tastic and if/when we move again, I'm definitely calling…read morethem first. Pros: *The online quote process is thorough and easy to use. *Need a question answered or quote changed? Super easy when calling the company. *With each move, the movers called prior to heading toward our move-out location and arrived within the quoted start-time range. *New for this move: I was pleasantly surprised to receive a text link to track the movers' location before they arrived and when the trucks were traveling from the move-out location to the move-in location. And the tracker worked! *The movers worked quickly and efficiently. *With each move, there's at least one quiet worker and one super friendly/enthusiastic worker--and they're all incredibly kind despite the heavy lifting. Shoutout to this move's guys: JT, Roderick, Nate, Hank, and Nicolas! Cons: Just one: If you like the Green Bay Packers, you might be offended by one of their (hilarious) trucks.

We hired a 3 man crew from this company to move furniture and boxes for us. During the 5 hours of…read moremoving, 2 of the 3 men yelled at, intimidated and/or threatened us. This is not a professional company. Do not hire them if you want yourself or your belongings safe. During our move, which happened during a light snowfall, our mattress wasn't wrapped as tightly as it could have been, and it was placed in such a way in the truck that it absorbed quite a bit of water (see photos). When mentioned to the crew, one man, whom I had already asked not to smoke near our furniture, became combative. Requests for that individual to calm down and not even rude or yell at us in our own home, turned to the man informing us he was off the clock and shouting in our front yard to the point where we had to ask him to leave our property- he then sat in the truck leaving the other two to do all the work. When it came time to settle the bill, we called the office (no response) to discuss the damages and a 2 vs 3 person rate. We asked the crew to have her get in touch with us. While I was on the phone with Melanie, business owner/customer service, the remaining crew started yelling at and then threatened my fiancé, shouting that they would call the police for us refusing to pay- we were not, we were discussing the damage and the crew member who walked off the job. The crew manager informed me that he was Melanie's boss and he'd just call the police. Melanie heard all this, called them and sorted it out. The yelling and the threats were terrifying and unprofessional. This is not how you treat customers and is a horrible reflection of the "business." Do your research and go with someone more reputable and safe.

These guys were stellar! I had found out last minute that I only had elevator use for an hour and…read morea half and they got it done with time to also help me setup my bed. The nicest! Went above and beyond to accommodate all my crap. Incredibly friendly too. I felt like getting a beer with them afterwards. They rock. You won't be disappointed!

Had a great experience. The movers were friendly and did a great job. Had no complaints about…read morehaving to move things up 3 floors and really enjoyed the experience. Price was also way better than other local companies. If i have to move again will definitely be using their services.

Great affordable fast service. Arrive on time and did exactly what had to be done at a good priceread more

Chris and his crew were great! Moved me extremely quickly and the total bill came in less than the…read moreestimate. They protected and transported my belongings safely. Would definitely recommend them.

From the very beginning, I worked with Valerie to set up a quote. After a terrible moving…read moreexperience from another company, Valerie reassured me that not only are they insured but they take the utmost care from start to finish. For my actual move day, I went from a house to a storage unit to our new home. Mykola and his team showed up just on time, provided proper communication ahead of time where we walked through the space - he took note of what needed to be taken, wrapped up carefully, including the moving of a piano, and asked great questions. They disassembled a variety of furniture such as a standing desk, couch, beds, and more. The entire team was incredibly efficient, polite and respectful of my property. When we were in the storage unit, they worked so effectively and cleared the unit in only 30 minutes! Once in the space, they were fantastic - they moved boxes into the correct room, double checked with questions, assembled furniture and at the end of the day, they finished in less time that I was quoted. Just to note - they do ask for a $50 deposit, and then, as part of my price, they request the first $500 of the full price to be in cash. Mykola was a wonderful foreman and leader - I would gladly trust H2H Movers again. Thank you for making such a stressful time of moving a seamless and respectful one.

This company is the very best! Excellent pricing, service, communication, and friendly support…read more Strongly recommend!

Do not hire! These…read moreguys showed up, complained about the work, charged us 3 hours for 2 and a half ours of their time for a job that should've taken 2 hours, and then loaded our trailer improperly. It is a safety hazard on the road, as they put 25% of the weight of our trailer on the hitch. Then said they would come repack the trailer and never showed up. So now I'm looking for movers to redo their work on a Saturday night after paying them $450, plus a $40 tip. Unbelievable!

Grateful for A Move To Remember - the Best Moving Experience We Could've Hoped For…read more After a traumatic experience with another moving company (New City Movers), my partner and I were exhausted, overwhelmed, and still left with half of our belongings sitting in our old apartment. That's when something amazing happened. Trix, the owner of A Move To Remember, LLC, saw a post in a community group I had made asking for help and personally reached out to offer their support. We had originally contacted them before our move, but they weren't sure they'd have availability for our initial date -- and yet, here they were, offering to step in at the last minute and help us finish what the other company left behind. From the very first conversation, Trix was incredibly kind, thorough, and reassuring. They already had our original inventory list and a walkthrough video from before, and they worked with us to get everything scheduled and quoted quickly so we could lock in the move that Monday morning. It instantly lifted a huge weight off our shoulders. The actual move was seamless. Trix and their team were punctual, professional, friendly, and communicative every step of the way. They made the process smooth, stress-free, and even enjoyable -- which, after what we had been through, was nothing short of a miracle. They didn't just move our things -- they cared. Trix even connected me with a contact at the Illinois Commerce Commission (ICC) so I could file a formal complaint against the company that mishandled our original move. They went above and beyond not just with logistics, but also by advocating for us and helping us navigate the next steps for accountability. A Move To Remember is everything a moving company should be -- and more. They're queer-owned and operated, deeply community-minded, and clearly committed to doing business with integrity. We will never use another moving company again if we can help it, and we'll be recommending them to everyone we know. If you're in Chicago and need movers you can trust, hire A Move To Remember. They turned the worst moving experience of our lives into something that finally felt safe, supported, and handled with care. With so much gratitude, Mel Marquez

Throughout the move, the team displayed numerous unprofessional behaviors. One mover placed his…read moredrink on several pieces of our furniture, carried items while drinking, removed his shirt inside our apartment, and used our electricity to charge his cell phone without permission. Additionally, the movers dragged heavy items across the new flooring, banged furniture into walls, and dented the woodwork in our new apartment. Upon beginning the move, they caused 3 boxes of breakable Christmas decorations to fall to the floor. Furthermore, one mover's poor hygiene resulted in an unpleasant odor in both apartment locations. Regarding the billing, we were significantly misquoted. The final bill was $500 higher than the original estimate. The foreman on entry to our home and from his initial visualization verballv confirmed to us both that this was a iob size that was accurately quoted and in line with the video we sent to the company. We never received a revised quote, nor were we informed during the process that the move was taking longer or would cost more. Notably, the 2-mile journey between apartments took the team 50 minutes, a drive we completed in 14 minutes at the same time. The delay was compounded because the foreman trained a new worker on our dime, which ultimately slowed down the whole process as he frequently stopped to explain tasks, correct mistakes, and address unprofessional behavior. Finally, I am deeply disappointed with the management's handling of this matter. I filed a claim immediately following the move and was told it would be resolved over the weekend. A week later, I was informed that a family emergency would delay the response. It has now been two weeks since my last contact, and my messages are currently being ignored. All we wanted was a refund for one hour of moving time (matching the original quote). I will not use or recommend this company to anyone. I would highly recommend using a more established/experienced moving company.

A high 5 stars for Bill and his merry men!…read more I was stuck in a tight situation where only a week before the move my landlord changed the date. I was forced to use movers instead of the tried-and-sometimes-true friends + pizza + a van route I've taken before. You know how it goes: clumsy, slow, and tiring. Getting friends to help you move is like pulling teeth and then being forced to eat glass. This was nothing like that. This was angel food cake and a bubble bath compared to that. I frantically called movers I saw reviewed well on yelp (thanks, community!). Little did I know May 1 was supposedly the busiest moving weekend of the year. Who are all you freaks, and why did you make this so difficult? The first available guys were Bill's Moving Services. Thank goodness. Bill took the time to answer my call even while he was out running errands. I told him about my situation, the kind of place I lived in, and my schedule, and he was ready with a quote 30 minutes later. I asked him repeatedly if he needed to know how much stuff I owned because I'd read some negative reviews of other companies saying the truck was too small or the rate was higher because of a poor estimate. No problem here! Bill uses an enormous truck with plenty of room for my apartment four times over, so he knew it would work out just fine. Bill was in contact with me throughout the week making follow-up calls to verify the timing, and he even offered to come earlier in the day to compensate for anticipated traffic. He thought ahead! I like that. The two-man crew showed up at my apartment right on time with smiles on and plenty of packing supplies in-hand. Oh yeah. they don't charge you for the amount of supplies they use. There's just one flat fee. And trust me, they don't skimp. You also get plenty of wardrobe boxes to pack your clothing into. So, back to the guys. I never once caught a frown, frustrated sigh, complaint, lazy attitude, or lack of energy in these men. Both of them were professional and incredibly friendly. Plus, both of them had years of moving experience behind them, so I knew I could trust them with my things. I just wish I could remember their names! Sorry, dudes. Side-plug: Since I used RediBox to pack almost all my belongings, the crates were super-quick to move into the truck and into my new place. I highly recommend using them when you hire Bill's Moving Services. Moving into my new place took very little time despite having to take off the front door and maneuver a cramped stairway. Once again, NO poor attitudes from the hard-working crew! They even brought in a surprise third guy to help move me in and didn't charge me any extra! Huge bonus! Everything went perfectly. Smooth as cake batter (apparently I want cake right now). What would have been a stressful day for me turned out to be the best moving experience I've ever had. Worthy of note: They do not accept credit. that is the only negative I can think of. Many thanks to Bill and his fantastic crew. I won't be choosing anyone else the next time I move.

This was the absolute worst experience I've ever had with a moving company. Jim, one of the owners…read morewas totally scattered brained leading up to my moving date. He called me multiple times throughout the week confirming my time we agreed on for the movers and then he called me four times in one day because he had to "move stuff around." We agreed one a flat rate and I gave him the exact number of boxes and furniture we have. The day of the moving was a disaster. We initially agreed upon a time of 8am and then Jim pushed it back to 10am. No big deal at first. Then he continued to push the time back... it was 12pm, 4pm and by 6pm we are still waiting for the movers. They didn't show up until 8pm!! Jim originally told us that one of his trucks broke down but found out by one of the movers, this was a lie. Apparently, their first customer gave them a hard time so they had to make two trips for her and they were short staffed, so every move got pushed back. By the time they were done moving everything, it's was literally after midnight. Now, the time came to pay for everything and of course we wanted a discount and then one of the movers called Jim for us. HE HAD A TERRIBLE ATTITUDE WITH US!! Told us that it shouldn't have taken so long to move everything (despite us giving him the EXACT number of boxes and furniture we had and reconfirmed all of our things that same morning with him) and that we shouldn't get a discount. Then he started yelling at my mom because we called him after midnight WHEN IT WAS HIS FAULT THE MOVE WAS DONE SO LATE BECAUSE THEY LITERALLY DIDNT SHOW UP UNTIL 12 HOURS LATER. Jim did not want to give us a discount and he had a terrible, and I mean, terrible attitude. To make things worse, one of the movers heavily damaged a brand new dresser that he refused to get fixed. DO NOT HIRE THIS COMPANY. TERRIBLE CUSTOMER SERVICE AND A TERRIBLE BUSINESS.

They did a great job moving the contents in our POD that was at a storage facility in Elgin to our…read moreduplex in Wicker Park. They were fast and efficient and the price was the best in town. Would definitely recommend.

I used them for my out of state move. BIG MISTAKE. My stuff was delivered WET and boxes crushed and…read moresmashed.