First time visit to Nashville, last minute trip and decided to stayed at Hutton Hotel. Good location and visually the room "LOOKED" ok, but NOT impressed. Have stayed at A LOT better places for less. Service was (at best) average and that might be pushing it. Everything advertised on web site was over-rated or they simply didn't have! Couldn't even get ice, and let me add, NO liner for the ice bucket. I asked for one and was told they didn't have liners. :( Parking fees are $45+ per day. I would NOT recommend this hotel! The Holiday Inn Express down the street would be a better option. read more

Disclaimer, I did not stay in this hotel. I attended two events and I'm only reviewing the venue and staff at the events. Beautiful, hip boutique hotel located near midtown, the Gulch and Music Row. I attended 2 private music events at their private bar on the second floor. Great little stage with several seating areas around it. Couches, tables, bar height seating....a little something for everyone! Bartender(s) were great, one can never complain about strong mixed drinks. Overall a great venue to hold a private party. read more

Nice hotel and clean. There service at bar though is very slow. They need more bartenders or more people who are concerned about their customers and less concerned about washing glasses. read more

Hutton Hotel - Hotels Near Me - Nashville, Tennessee

I stayed at the Hutton Hotel on a recent trip to Nashville. When I visited the hotel, I arrived to find it was under renovation, however I understand that the hotel is now fully renovated. The Hutton is a boutique upscale hotel, with an ample lobby and friendly staff. My room was quiet and included a sitting area, cozy king bed, city view, awesome shower, and wonderful robe and bedroom slippers. The Hutton is centrally located and is only about a mile walk to many of Nashville's main attractions. I have awarded 3 stars, as I felt my room was too pricey given the major renovation the hotel was undergoing during my visit. From a boutique hotel where the room is more than $400 a night, I would expect the lobby to be inviting and clean. It was difficult to talk in the lobby as there were loud construction noises coming from all around. We arrived early on check in day, and I had planned to work for a few hours from the lobby. This proved impossible with the loud construction noises going on. Further, the hotel restaurant was closed for construction, and we were not made aware of this prior to our stay - which was disappointing. I think the hotel could be awesome post renovation, and I'd be happy to give the Hutton another try. read more

Had an excellent stay here. Steven at the front desk got us setup and made us feel welcome. When we experienced a slight hiccup with our room the next day, Rodney and Dawna got us another room and gave us an upgrade. Griffin at the valet area was great! Felt that my car secure and well-taken care of. Chantel in housekeeping made us feel well looked after, I'd definitely stay here again when visiting Nashville. read more

Can't see why this hotel would ever be lower than 4 Stars?!? Excellent decor, staff is excellent and everything is so accommodating for their guests. I will be coming back for another visit, SOON!!! Cheers read more

I wanted to LOVE this place, sadly I don't not. Ok, lobby decor is beyond beautiful. I will say that. No pool and that is my fault, I assumed at this price there's be a pool. Again , that is my fault for not asking. However , no tub in room?? Only a shower stall. No, just no. That's not cool for a luxury hotel you should be able to relax in a bathtub. Check in was ok and also th y charged 30 a day for parking. Again that is my fault. I really bought at a 4 star hotel I would be "wowed" sadly to am not. room was very clean and the pillows were great. I try and be very fair with my reviews,as I work in customer service . It seems the older I get (53) ,I have to ask SO many questions when traveling. We were so excited to stay with Hutton, but will look for another hotel. Also no miCro in room, read more

Hutton Hotel - Hotels Near Me - Nashville, Tennessee

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Worst hotel I have ever stayed at. Just keep scrolling. Don't give this hotel any of your time and money. it has been a cluster staying here. 1st night no warm water, then we had to order ice from the front desk and it took them 4 hours to get us ice. we had to call 5 times and go down there in order to get some ice. it's ridiculous. 2nd day, woke up to get ready for my meeting and the hot water was off. called the front desk and they said they would send someone to come and check it out. That person never showed. totally messed up my whole plan. So many better hotels out there. don't even look at this one. so frustrating. read more

Best customer service ever. Truly! Everyone talks to you and helps you. The hotel is unique and nice. Loved the welcome drink and the coffee shop and easy cake access :) I took off one star bc the parking fees are very excessive and the rooms are a bit small. read more

Nice location and actually within walking distance to a lot of other locations. The room was spacious and the amenities were plentiful. Most importantly the staff was courteous and helpful. They would respect the "do not disturb" button and would also send a text message late in the day asking if we still wanted to be left alone or if we would like service now. The hotel is clean, well decorated and nicely priced. We will definitely stay here again. read more

Words cannot express how amazing the staff here is! Pulling up, we were greeted by KP, the nicest, coolest valet I've ever met in my life ( who later even offered to bring out food order up), then we get to the front desk and meet Kiki who was not only kind and quick with our reservation, but when an issue arose, swiftly rectified it and later checked on us to make sure things were better. Then, with the TINY issue we had ( the shower handle broke) the amazing manager Travis came up, took our bags and escorted us to another room himself. As we were going down to find some waters, we ran into Canaan in the elevator. He looked busy by the way. We told him we were going to get something to drink and he stopped what he was doing, asked us what room we were in and said he would bring something up to us immediately. Boy did he ever! I've been to hotels that take care of you, but the level of service and attention to guests is UNMATCHED here! Every other hotel has to step up to this level of service! Definitely coming back and telling everyone I know!!! read more

Not a leading hotel of the world. This was my second stay at the Hutton in two years, and I will not be back. The lobby is kitschy and well done, the staff are all kind. I brought by dog with me and they were happy to accommodate, but the room they offered us, I assume because it was pet friendly smelled like a dirty, overly disinfected hospital room. It was dark, and the refrigerator they brought up (for my dog's medication) was filthy inside and didn't even work. they brought up a fresh fridge, but they never should have left the first one to begin with! Otherwise housekeeping was thorough and in my broken Spanish (the ladies did not speak English) they were able to assist with our needs. The restaurant was lovely for breakfast and our server was delightful - wish I could remember her name. Otherwise, if you're looking for any kind of luxury, this is not the place to go. It's more like a Westin with hipster flair. read more

Nashville meets Beverly Hills when it comes to the Hutton Hotel. The Hutton Hotel is a very classy hotel, located right in the heart of everything downtown Nashville. My wife and I spent a romantic weekend at the Hutton and were not disappointed. You are walking distance to Broadway and the very nice Frist Museum. The hotel restaurant is an awesome place to eat, but there are numerous other restaurants walking distance to the hotel like the Midtown Café, which was listed as one of the top 50 restaurants in the south. I highly recommend staying at the Hutton for any occasion. This hotel gets 5 stars from me, but I would give it 10 stars if I could! read more

From the get-go, you can tell this is a refurbished hotel. One of those new hotels that's trying hard to be boutique-y and fun with record players in the lobby and cute lounge areas to sip craft cocktails but make no mistake this is a lipstick on a pig type of hotel. I booked my two night stay on Hotel Tonight. I watched the price go up and down and when it got to $200/night, I booked. How could I go wrong? It's proximity to Nashville's two most popular gay bars was also a big selling point. The hotel is cute. It has like I mentioned a boutique feel. Cozy furniture, and an eve cozier color palate. The bartenders were great though I think the bartender purposely tried to get me drunk. Still fun. 2 Old Fashioned, $44. Steep. The room was nice, spacious, comfortable bed, large bathroom with nice fixtures but here's where you see the flaws. Some of the old hotels buttons and dials are still on the walls and don't control anything. The light fixtures were rusted from the shower - the shower with its waterfall shower head was wonderful and the shampoo/body wash/conditioner was amazing. I actually thought about stealing it. Haha. The safe in my room didn't work. I took a video of that because I was afraid my iPad and ear pods would be stolen. The TV isn't a TV, it's a monitor and the volume didn't work. That was weird. The minibar wasn't stocked fully. I was CERTAIN, I'd be fighting with the front desk about my bill but alas, no additional charges. Would I stay here again? Probably not. But if you're looking for a cheap hotel that looks like it could be expensive if you're willing to overlook its flaws, do it. You won't be disappointed. read more

Just recently stayed at The Hutton Hotel. I usually stay at the Westin but it was completely booked up. Booking.com sent me a great deal I got a room at what I thought was a 4 star hotel for $250 a night. I got charged for my room twice and the first time they charged me $200 more than they were supposed to. It's been a week now and I have yet to be reimbursed for the charges, the staff was so nice but the headache of being only the phone with them all week long explaining over and over again how I was over charged is not worth staying there again. Also no one told me they were under renovation and there's no restaurant or room service. You get what you pay for. Stay at the Westin or another great high end hotel. Don't stay at a boutique hotel where they don't know what they are doing and then you end up paying for it later. read more

This place is pure class. Loved the customer service. The vibe of the place made you want to be there. The rooms are very clean. The customer service is outstanding. We will definitely be back to this hotel. Now our favorite. read more

Started out a post-Christmas southern road trip wIth my wife here. Hadn't stayed at the Hutton in 8 years or so. Was sadly disappointed. Several things went wrong. First, when we arrived we were greeted with "free" drinks for a trip to the hotel bar. I thought this was a nice touch...until I realized the next day that the Hutton charges you a resort amenity fee of like $25 bucks for this...just shady! Parking cost $40 bucks...this is Nashville, not New York! When we got to our room I mentioned to my wife that it was cool that they offered wet wipes in the tissue container. Come to find our our sink would leak water everywhere when turned on and had leaked all over the tissue box. Also the rooms are microscopic small as are the bathrooms. Upon arriving back to the hotel after a great night out, we soon realized the bed did not have a fitted sheet and there was also no top sheet between the mattress cover and the comforter...not cool or sanitary. I called housekeeping to get a sheet and was told by the front desk, they couldn't promise anything because it was so late. Bottom line is that I talked this place up to my wife who had never stayed at the Hutton only to be underwhelmed and wishing I would have booked elsewhere. Stop trying to be too hipster cool and focus on good service. read more

At one time, quite nice. A premier room. Now it's an expensive hotel with amenities lacking, no restaurant, lacks in room service, even lacks common toiletries. Staff are very pleasant. Just more in line for the come to Nashville for a part crowd. But don't expect much. read more

The absolute worst experience of my life with a hotel. They didn't clean my room the first day even after I switched the cleaning light on to alert housekeeping. I gave my laundry and 36 hours later, nobody can tell me where it is. Instead I got answers like "I wasn't here yesterday so I don't know." Really? This is a hotel, right? And they do not have 24 hour room service as advertised-beware. We got in at 1:00 am and it's basically leftover sandwiches. The staff actually told us. Never go to the Hutton. read more

Best hotel in Nashville. Amazing service and so clean. Great location and so close to everything!!!! Thanks to Jasmine, the baristas and bartenders, and the awesome car service team for making our week amazing! Can't wait to stay here again and recommend it to all my friends!!! read more

We stayed two nights at The Hutton over the 4th of July after a little more than two weeks on the road. The rooms are well appointed, extremely comfortable, and the overall hotel amenities are great, (live music venue on premise!), but far and away the best part of the experience was the incredible customer service from start to finish. Every single staff member was kind and courteous, working hard to ensure we had everything we needed. In particular, Canaan, one of the evening security team, was phenomenal! My daughter went looking for a Coke for me to drink and ran into him. Canaan sent her back up to the room and within minutes followed, proffering a variety of complimentary sodas presented on ice, and with a container of ice for our glasses as well. He absolutely went above and beyond, was incredibly friendly and engaging, a wonderful representative of the hotel. I travel extensively for work, and have stayed in every type of hotel you can imagine. The customer service at The Hutton is the best I've ever experienced. Thank you for a lovely stay, I am looking forward to staying again in the future. read more

The hotel is nice and my room was neat with a modern look. I didn't have anyone clean or pick my room during my stay. I was excited when I learned they have two Pelotons in their gym, but disappointed when I found one wasn't set up and the other didn't have internet connection. Expected a better experience for the amount paid. read more

DO NOT STAY HERE! 2 Major issues..... 1.) Hot water was out! ZERO hot water & hotel knew almost a week prior to my reservation. Never bothered to inform me prior to arriving. Told me at check in that the issue would be resolved that day! After speaking to hotel employees, they stated the water was out for 5 days & a part had to be ordered so at minimum 3 more days! 2.) I picked up my car from valet upon leaving & stopped to get gas. I noticed a 10" cut in my convertible roof. I call the hotel immediately & they asked for pictures which I sent from my phone. They said they would contact there insurance company & be in touch with me. They never did! They strung me along for 8 months!!! Claiming there was no security video, the valets were questioned and they denied doing it, to blaming me damaging my own car!!! Then they stopped responding to my calls & emails! Do Not Stay Here! Scammers & Frauds read more

One of my favorite hotels. Stayed here twice now. The service is excellent, love the live music down in the bar, and the rooms are very nice. read more

No fridge, bathroom smelled like urine and the shower had one temp scalding hot! Price was too high for what we got.

It's impressive and I echo the sentiments of the four and five star reviews but I never thought I would be so preoccupied with missing an ice bucket at a hotel or end up drinking water straight out of the sink. The water they keep in those cute glass bottles at the restaurant is not enough. Your guests need access to chilled water. Also the menu at the restaurant is extremely limited and after three days of staying here I'm missing the standard grilled salmon and Caesar salad in the worst way. I asked for a basic ham and cheddar cheese omelette and while they were certainly polite they didn't have the ingredients to make this simple dish. I also don't understand high price point- this trip has cost me almost as much as a trip to LA but the food was far less satisfying. Overall the service is outstanding and I want this hotel to win!!! read more

We love this hotel. Have stayed here both before and after renovation. Before .... definitely a 5-star review. After ..... more like 4. Here's why: 1 Star for Location, style, ambiance, decor ........... all awesome. Another Star for room, bed, bathroom, shower, noise level, comfort ..... also awesome. A third star for the valet parking attendants and bell staff .... very attentive and helpful No star for the front desk. Slow, not real helpful, not the level of professionalism you'd expect for the price and the style of the hotel. Definitely no star for the bar and restaurant. ABSOLUTELY TERRIBLE. Surly bartenders (both bars ... main and Analog), extremely poor service for breakfast, nobody even there for dinner. Very mediocre food ...... VERY. Maybe even a negative star. Huge disappointment ------ especially since 1808 Grille was so good before. So ..... I guess that just adds up to 3. Bummer. Should be 5 ... but no, 3. We'll probably stay here again because we love the rooms so much ..... but will look elsewhere for food and drink. read more

The hotel is attractive and the staff in the evening were nice. The biggest problem was no hot water. When I called down at 6:20AM to the front desk, the morning staff was flippant and unapologetic. The front desk simply said "Maybe we will have it fixed in 30 minutes". Unfortunately, I had an important meeting and could not wait that long and had to take the ice cold shower. There was nothing offered and I asked for nothing. But I don't think paying over $300 a night to take an ice cold shower is worth it no matter how nice the room looks. read more

We came to Nashville for a wedding. This hotel looked very boutiquey and funky. It is! We had great accommodations and good time. My 1 star review is because upon check in we were assigned a room that someone else was already sleeping in. We were assigned a new room, but the lack of concern for their guests safety is alarming. When I told the MOD what had happened her response was "I'm aware" in this technology filled world. How is it possible that your system and key card swipe programming allow you to assign an already occupied room. The response: "it never happens". But it did happen. I don't know who was more startled us or the sleeping hotel guests that we walked in on. The hotel MOD was very nonchalant and had zero interest in talking to me. People carry guns these days and the outcome of this scenario could have been very different. read more

I was staying here for a bachelorette party. One night we decided to meet near the venue space in the hotel as a group for some privacy and to play a gift game - the area wasn't blocked off and no one told us it was in use. The front desk had even mentioned it should be okay to use the space. We had purchased drinks in the lobby and assumed it was okay to have alcohol in the area in general, but our mistake it was not. The manager of the hotel venue space showed up and then proceeded to condescendingly lecture us in an incredibly rude and unprofessional way.....he basically told us to get out immediately and then said we were like ppl who "bring their chinese takeout to a mcdonalds". Um excuse me sir!? We were paying over $500 a night to stay at his hotel and he had the audacity to compare us to squatters and treat us like children. The guy could have simply apologized for any confusion and asked us to kindly leave rather than ruining our gathering and yelling at us. The rest of the stay was fine but this interaction is unlike any I've had at a supposedly "4 star" hotel. read more

I had a great stay here, I stayed a whole week. The staff is next level accommodating! Comfortable beds, great location to all the awesome spots in Nashville, and clean modern rooms. The hotel has a energy and vibe, I saw a ton of celebrities as well enjoying the stay. Parking is the only reason this isn't 5 Star, but I found street parking every night. This will be my spot when I stay in Nashville, shout out to jasmine for going above and beyond for us! read more

A comfortable and clean hotel with enough perks to make things comfy. Free Internet that works well and a coffee pot in the room are always appreciated. read more

Wonderful experience! The staff is amazing and welcoming. We took our dog (with a crate to allow us to visit all the history of Nashville) and it was a breeze. The steak restaurant is not yet open, will plan to return to check it out. Thank you to the Hutton Hotel team for making our experience wonderful! read more

Great hotel, spacious room, great shower, nice views, clean hotel, awesome staff, great to have shuttle service. Not so nice: Breakfast-didn't have much choices, not vegetarian options, lot of fried stuff.. !! Front desk guy Jordan i believe was his name was super nice and friendly. Juts by mentioning my birthday, he sent us a cake in the room and helped us in every way possible . Great everything !! Worth staying here. read more

Good effort... but needs tightening up... very friendly staff (Hence the three stars) the things leaving off two stars are the following: the martini from the bartender (once you find him) is a half pour ... I said for a $14 martini I'll take a full pour... he said it's $12... after liquor tax of $2.00 (first time I've seen that!?) and state and county tax, it ended up 18$! Has no idea what he's doing... the restaurant is missing crucial items for breakfast... they even ran out of milk for the coffee bar. My husband treated us to a couples massage which they brought in massage therapists... they should have referred us down the street to an actual spa.. we were in separate COLD rooms, covered in towels and pillow cases as eye covers! Ridiculous for the $200 each price point... should have had essential oils, lavender pillows and a heated table. Ridiculous ! But again the staff was all very nice. Room was musty smelling, could use an air freshener or something ... they have a free shuttle to take you to local places.. so that's a plus... but if the five times we tried to use it, we got one trip... Any-who... not a bad place, just don't have high expectations and you'll be fine :) read more

Stayed here in early December 2022. It's a decent hotel but I feel ripped off. Here's why: I reserved the room at the Hutton on Priceline and when I arrived at the hotel, I was asked to put down a credit card for routine incidentals, which of course I did. During my stay, I incurred no incidentals yet two weeks later I was surprised to find my card charged by the Hutton for a few hundred dollars. I called the hotel to inquire about this unethical practice and was told by an exceedingly rude front desk employee that the Hutton had not received payment from Priceline so they took it upon themselves to charge my card without my authorization. So now that I had paid twice for the room at the Hutton, I called Priceline to find out if and why they had not paid the Hutton for my stay. Priceline assured me that they had indeed paid the Hutton. So I called the hotel again and twice left voice mail messages for the Operations Manager that both went unreturned. So today, I left a voice mail for the Accounting Manager asking how the Hutton can explain this practice of charging a guest's card for the room after accepting the reservation (and payment) from Priceline. Still no response from three voice mails to management. So now, nearly one month after my stay, I've spent 2+ hours chasing down repayment and it's still not resolved. What a crappy and dishonest operation the Hutton is - I will be avoiding it on future trips to Nashville. read more

I'm surprised by the negative reviews. We stayed here and thought it was great! The decor is cool and the hotel itself has a comfortable cozy yet trendy feel. We looked into staying here based on a friends recommendation and when we found out it's part of the Amex Fine Hotel program that sealed the deal! What a bonus! Worth staying for the perks alone. Room upgrade, daily breakfast included and $100 food/bev credit! Check in was friendly and quick, concierge was attentive and helpful. The suite was clean, bed comfortable and bathroom had a nice amount of counter space, the shower was wonderful! I had to call into a board meeting so the desk space was very nice to have it worked out perfect! Gym was nice and well equipped, didn't make it to the music venue but hopefully next visit. Enjoyed sitting at the bar for drinks and lunch and the valet attendants always had a smile on their faces with a friendly hello. Also the complementary Tesla ride was a nice added touch we were able to catch it once. We would definitely stay here again and would recommend to friends. read more

Check in time 4pm NOT TRUE! Almost 5pm and no room yet. Said may be another hour. Paying almost $350 for one night. You would think they would be more efficient. read more

Will totally stay here again. Decor is fun yet sophisticated. Beds felt great & the shower had a Kohler smart system. A++ Staff were beyond nice & accommodating (even to my dog who stayed). They took us to a show at the Ryman in their house Tesla, left a handwritten note in our room, immediately responded to a housekeeping request, etc. read more

This is a lovely hip hotel, with good meeting space. The hotel rooms are cool and hip. I had a two room suite, in the shower had one of those rain heads, which required additional time to enjoy The shower massage! Also, the shower was controlled via an electronic wall switch. read more