Wonderful experience! Highly recommend Stress-Free Auto Care!…read more Went in for an oil change on a Jaguar XF P300. Service was great. Not a long wait. Very happy! I will be coming back!

This was the worst experience I've ever had with an auto repair! When I brought my car in it was…read moreperfectly drivable but vibrating at rest. I was given a list of repairs to complete on my vehicle and I initially declined a transmission flush because my stepfather who is a mechanic in another city advised against it. Alan would not take no for an answer on this. After I expressed concerns multiple times, he assured me his mechanic said this service needed to be done. I hesitantly agreed to this and other repairs totaling $1900. When I picked up my vehicle it was no longer drivable, stalling every time I idled. They said I would have to pay $2500 for transmission repairs to make my vehicle drivable again (which I refused given the vehicle was not worth that much). The very first thing I found on Google is that it is NOT advisable to perform a transmission flush on a vehicle over 100k miles because it will worsen the problem and cause the vehicle to stall (my car had 160k). When I expressed frustration with this I was told my transmission was already shot before they began work and it wasn't their fault. So why did they advise me do nearly 2k worth of repairs knowing my vehicle would likely become completely unusable? Also, Alan was very aggressive, defensive and rude. I had to ask him multiple times not to raise his voice at me since I was not speaking to him that way. Clearly they either do not know the first thing about transmissions OR they maliciously did this flush in order to require me to pay an additional $2500 to get my vehicle working again. They did refund only the cost of the transmission flush but I am still out $1600 and have a car worth less than 1k after their service. I have been advised I could take them to court over this but decided I need the peace of just being done with this situation. Please don't trust these people with your vehicle!

Purchased a BMW from the owner Ralphie. Before arriving home, I received check engine lights and…read moreother error codes (Drive train malfunction). I had to pay for a tow SEVERAL times for diagnostic testing, but he only deleted the codes and said no issues were found before returning my vehicle. Well...the codes returned before I arrived home EVERY TIME. After getting a thorough diagnostic test with a better company, Ralphie only agreed to repair for payments. The new company also found issues with parts Ralphie said he replaced or repaired. DO NOT USE OR TRUST AUTOSCOPE ON FERGUSON RD!!

Autoscope White Rock claimed they replaced the engine with a 3yr warranty last April. When the…read moreengine malfunctioned in March of this year, they claimed the oil was a quart low and therefore, the 3yr warranty would not be honored. Turns out....they didn't even replace the engine!!! (per CarFax) I've never dealt with more crooked people...period. Beware.

Super friendly and FAST service! I was a walk in and Dee got me in right away! Recommend coming…read morehere for your oil change services!

Would not trust these guys, they sold me a car with a lot of problems claiming everything was good…read more Car broke down on me. I made a google review and he lied saying they don't sell cars, they do. I will post pictures of the conversation and cars they have for sale if they continue to lie. Most of their reviews are from their own friends. Do not trust this buisness.

Very friendly and fast service. Had my car ready the next day after I found a curb a little too…read morehard and even got me a Lyft home. Had to replace both shocks in the front to make them even again and it came out to about $1400 on a 2019 Nissan murano sl. Seems a little pricey from what I saw online but I didn't get any other local quotes.

0 Integrity from this shop: I had a disappointing experience with Tyler, the salesman at this shop…read more I visited a year ago because my brakes were making noise. They recommended that I replace the front brake pads, which I did, but the noise persisted. I was advised to give it some time for the new brake pads to settle in. Last week, I returned for another inspection of the brakes due to the ongoing noise. This time, they suggested changing the rear brake pads and rotors. After that, the noise actually got worse, so I made a quick turnaround and brought the car back. They suggested that the front brake rotors might need replacement. While they recommended service based on mileage, they failed to point out any other issues with the braking system. When I took my car to another shop for an oil change, I mentioned the brake noise. The mechanics there immediately noticed that hardware was missing from the front brake pads and installed new hardware (previously installed by Integrity 1st). I called Integrity that same day, but they were closed for the weekend. I went out of town from Monday to Thursday and returned on Friday. Integrity 1st inspected my vehicle and found that the rear rotor needed replacement (the one they just replaced a week ago), as well as new brake pads and rotors for the front. Additionally, they discovered that my emergency brake was damaging the hardware, which also needed to be replaced. They guaranteed that if I paid them another $1,200, they would resolve all these issues. I explained that the car hadn't been driven enough to cause this damage and questioned why these problems weren't noticed the week before. Tyler offered the excuse that such damage could occur in just a day. After this experience, I have decided not to return to Integrity and will be taking my vehicles to another location. I would recommend thinking twice before choosing this shop, as it ultimately reflects poorly on all mechanics and their partner shops.

Always gives a free estimate, work is done fast and efficiently. Ive been a loyal customer for…read more20yrs.

Very honest and always willing to help . I never had any problems , I have been going to them for…read moreover 10 years .

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

I've spent thousands of dollars at Autoscope over the years and had always been happy with the…read moreservice, which is why this experience was so disappointing. Our regular service advisor was friendly, and we initially agreed to have a repair completed. We later decided not to move forward, but we were never told the part had been ordered and held for us. There was no follow-up communication to discuss the situation. Months later, we called to schedule a diagnostic for an entirely different issue. Instead of helping us, the general manager called and immediately began lecturing us about how they do business. She insisted we had to complete the previously recommended repair before they would even look at our vehicle. She also repeatedly claimed that we had left our car sitting at their shop for weeks, which is simply not true. When I explained that this never happened, she argued with me, insisted she was right, and refused to consider that there may have been a misunderstanding. Instead of listening or trying to resolve the issue, she chose to be confrontational and essentially accused us of being dishonest. After years of being a loyal customer and spending thousands of dollars there, I expected a respectful conversation--not to be scolded or argued with. If there had been confusion about our account, it could have been handled professionally. Instead, the interaction with the general manager cost Autoscope a long-time customer. It's unfortunate because the technicians and our regular service advisor had always provided excellent service. Sadly, one unnecessary confrontation overshadowed years of otherwise positive experiences.

Had my oil change done quickly and promptly. The returned my car washed and cleaned inside and out…read more Professionally managed by Melanie and Mia. Great communications and both are well informed.

He did great work! He's getting started on a great future shop. Look forward to going back.read more

Treads Tire and Wheel is a mobile company and will come to me so I can keep doing what I want. The…read moreprices for the tires are similar and there is a trip charge but that is better than sitting in a waiting room for an hour or more.