1. Hyatt Place Phoenix

    1. Hyatt Place Phoenix

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    Phoenix, AZ

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    Hyatt Place Phoenix

    3.6 (60 reviews)
    Open Open 24 hours

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    Services - Hyatt Place Phoenix

    Bartending services

    On-site management services

    Venue valet services

    Hyatt Place Phoenix Photos

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    Recommended Reviews - Hyatt Place Phoenix

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    staff is just scrolling on their phones. I reminded them breakfast time is here. Then they start to scramble to open.
    Jack C.

    The property feels pretty new and well maintained in terms of the grounds of the cleanliness. The front desk is expedient and nice. The breakfast selection is great as well. There is fresh eggs, bacon, spinach egg bites, juice, coffee, pastries, yogurt, and toasts. Unfortunately, where things fall short of the delivery on this visit is the lateness of the breakfast opening. The time on listed in check-in is 630am, and it was opened late. At opening time the staff is just scrolling through their phones instead of getting the breakfast area for opening. It's totally understandable that things run behind. However, when things are late but staff on duty is standing around just scrolling is a bit perplexing. Be aware as well that parking is $44. Overall a good stay, but definitely has areas for improvement to make the experience better.

    Christopher J.

    For me, this hotel was all about location, location, location. Close enough to walk to the ballet, convention centers and the like, but far enough away too. Self-parking, located a block away. What also sold me were the above-average gym and the varied breakfast options. Also walking around the area at night was relatively safe.

    Exercise room with Peleton bikes
    Becky K.

    Located in downtown with easy walking distance to the city. I stayed for a conference and appreciated the daily morning coffee available in the lobby. Loved the Peleton in the exercise facility, 1/4 were working.

    Rudy R.

    Valet damaged my brand new truck and won't assume responsibility. Don't contract with ACE parking.

    Tara S.

    Quiet hotel downtown. Quick Uber ride to the airport. Walking distance to everything downtown! Friendly bar staff! Water bottle refill stations!!! I especially loved that this hotel is not afraid to use the AC. We spent some time around the hotel grounds and it never felt stuffy.

    Jonny G.

    Was in Phoenix for the STL Cards weekend series and after searching for hotels close to the ballpark ended up at the Hyatt Place. Driving in from Vegas I chose to valet my car. That process at the beginning was a little odd as the valet didnt necessarily seem like he wanted my car. Valet is $40 a night vs the self garage which is fairly close at $30, but I was beat after the drive. Ended up though getting it valeted and checked in. The lobby is clean and nice. The vibe is that of a business travelers hotel. Areas to sit and work, a little area to purchase snacks, a restaurant, gym etc.... The room was very nice. Great large bed, good size tv with chromecast, good sizes bathroom, fridge, and sofa. Perhaps I felt like they almost tried to cram too much in the room, but still very nice. Staff overall was friendly outside of my initial awkwardness with valet. Location is less than a 5 min walk from cityscape which has a comedy venue, retaurants, bowling alley... and less than a 15 min walk to Chase Field and the Basketball arena. Also there is a free continental breakfast which was fine. It is perfect for someone grabbing a quick bite before a meeting or to start a busy day. For the area and cost I believe it would be hard to find a better value. I certainly would stay here again.

    Filthy coverlet that was not replaced. Stain hidden by housekeeping by rotating to foot of bed.
    Matt H.

    Desk staff were nice, but seemed very new to their positions. Some of the typical steps in check in were overlooked: stating where room and where elevators were located. Instructions to find parking garage were missing key details to locate the entry in a timely manner. Room appeared clean, but upon further inspection it was found that a filthy and stained coverlet was not replaced, but simply hidden by clean(er) sheets and rotated so the staining was hidden by the foot of the bed. When this was politely brought to the front desk's attention at check out the young lady responded "I'm sorry. We will make sure that is taken care of for the next guest". No accommodation was being made for our experience. Also, we were double charged for parking: by Hyatt front desk and from parking garage. We followed instructions on how to park and even exited the premises before check out time. When called about this double billing Hyatt staff were responsive and removed their charge to my card. Beyond the reimbursement, no efforts have been made to rectify any inconvenience or lack of quality to justify the cost of my stay. I would not recommend staying here at this time, nor do I plan on making this location my first choice in future visits to Phoenix.

    Two queen bedroom, loved the little sitting area
    Frances G.

    Hubs, kiddo and I stayed here for 5 nights in June for her sports tournament at the convention center. The funny thing is, hubs didn't realize that there were two "Hyatt" hotels nearby each other and thought this was the Hyatt Regency right across from the CC. This Hyatt Place is about three blocks away. Unfortunately, when hubs booked the room, it was already full for the dates that we wanted so we had to stay in one room with a king bed the first night, and then transfer to a room with two queen beds for the rest of the stay. The rooms luckily had a small sitting area (sofa and coffee table/ottoman) so the first night, hubs slept on the sofa...all 3 of us could've slept on the king, but we all move around when sleeping so it was a no-go. This made for a difficult stay the first night as my kid had an early game at the CC next day (and obviously, sleeping on the sofa wasn't comfortable). We ended up having to pay extra for a late checkout (normal checkout 11:00a, late checkout 1:00p), and then pray that our next room will be available early enough to do an early checkin (normal checkin time is 4:00p). We ended up having to miss some of our kiddo's game trying to pack up and find a cart (which was hard to find for the longest time). Luckily, our next room was ready by the time our kiddo's game ended so we were able to do an early checkin (again for a fee) and relax in the same room until our last night. Of course, this part wasn't so much the hotel's fault, it's just how things happened, but it definitely added stress to our experience here. Like many have mentioned, their self parking is elsewhere (website says the Chase garage adjacent to the street from the hotel, but I never got to figure out exactly where that is), and requires an overnight parking pass daily from the hotel's front desk, which is $30. Valet is $40, which we ended up doing, but it took time trying to get our car ready every time so I don't know which was better. The rooms were nice, clean and spacious looking but narrow, so passing by the foot of the bed(s) with 2 people crossing each other was inconvenient, unless one crossed over the bed(s). Toilet paper was super thin and hard to use, but I guess that's how cheap hotels have become (i.e., Las Vegas strip hotels). The king bedroom we were in only had a shower stall, and the two queen bedroom had a tub with a shower curtain. The feature that we all liked was the little sitting area. Other hotels don't have that so it's nice to be able to sit and eat or read there instead of on the bed.

    Standard room with two queens

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    3 years ago

    super friendly staff, very accommodating, located in a great area, our room was clean. Nothing at all could be wrong here

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    4 years ago

    Great location. Clean rooms. Good service. Small rooms but enough for a couple of nights.

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    3 years ago

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    5 years ago

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    Ryan M.

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    5 years ago

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    4 years ago

    Food was yummy, prices were good, and staff were exceptional (I got Dwayne and he was so lovely). Very enjoyable. Would recommend!

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    Ryan M.

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    3 years ago

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    5 years ago

    Rooms were clean and Joe at the front desk was nice and accommodating although Felicity wasn't very kind and snappy.

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    Page 2 of 2

    Ask the Community - Hyatt Place Phoenix

    Is there any way around paying for Vallet parking? Public parking overnight?

    Street parking is virtually non existent. There is a self park lot a block away that is $30 or so a nite. No cheap or free parking.

    Don’t See Your Question? Ask Away!

    Review Highlights - Hyatt Place Phoenix

    Quiet, simple decor, super clean, well located and reasonably priced for a Hyatt property.

    Mentioned in 5 reviews

    Read more highlights

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