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    Hyatt Regency Chicago

    3.5 (1.1k reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Grace L.

    Our second time in this hotel. It was again a great stay. Our view was fantastic. The service was great. The room was spacious and always clean. All of the staff were friendly.

    Spice cake, cream cheese icing, caramel and walnuts
    Lisa P.

    Have attended plenty of weddings, showers and other events at hotel banquet facilities. The food was not good at all, the sides would usually be bland and the meat would be rubbery. Not the case at this hotel. This is honestly the first hotel banquet facility where ALL of the food was a deliciously flavorful ten out of ten. We had to preorder prior to the date. I chose the salmon; cooked to perfection and seasoned nicely. Topped with a cream sauce to die for. The sides were mashed potatoes and collard greens with turnips. DELICIOUS! I just have one question, who was in that kitchen? Lol. The carrot cake slice was also a perfect ten out of ten.

    Regency Club snacks
    Aimee A.

    This Hyatt, the largest Hyatt in the WORLD, was just outstanding. Everything about it from the service to the perks to the facilities was very appreciated. The staff service was pleasant and efficient. We book a room with Regency Club access, and this was beyond our expectation. It included all day access to the Club for snacks and drinks, AND breakfast daily (easily $150/day for our family). Our room was spacious, as we basically had four adults, and we fit comfortably (unlike the other hotel we stayed at in the same trip). We had a gorgeous view of the river leading to Lake Michigan, which we received an upgrade for. The lobby area offered a bar with floor to ceiling windows showcasing the Chicago skyline (Big Bar), an eatery (American Craft Kitchen, where we had our breakfasts), and led to other dining areas. We received a daily $25 dining credit that we used in these spaces for drinks or dessert. The gym was spacious, with lots of machines, weights, towels, and water dispenser. I wish we had used it more. The hotel is essentially two giant sections (one has the convention area) connected by a bridge...I see why it's the largest Hyatt. Could walk to most downtown areas, it's located one block off Michigan Avenue. We did not drive a car here, so cannot speak to that. Would easily stay here again, and so would Hubs, and THAT is saying something!

    Towel Selection at the Gym
    Eric H.

    This Hyatt Regency is pretty impressive. It's on Wacker, close to the river. A sky bridge connects the east and west towers. The main lobby is massive and very shiny. It's certainly meant to hold large groups of people in the underground conference rooms. Check-in is located on the second floor of the East tower. Just take the stairs or escalator up. They have a glowing light ball that's sometimes a Pokèball and sometimes the Earth. Check-in seemed to be a breeze, though there was a short delay at 7:15pm on a Friday night. We were put in a room on the 35th floor in the West tower (which also has conference functions at the lobby level). Upon check-in, we were presented with keycards, and daily $25 vouchers for hotel restaurant purchases after 5pm. They specified that the vouchers are not valid at the convenience store ("market"). I requested some toothpaste, razor and shaving cream, and slippers at check-in. It turns out that they don't stock those items at the front desk. Instead, they place a request with housekeeping, who will deliver those items to your room. After we arrived at our room, the items were delivered roughly 20 minutes after. So, not too quick, but not too slow either. Our room had a south facing view of Millenium Park. Within the room, there was an amenity menu, indicating what types of items could be provided, such as tooth paste. What I appreciated about this hotel was that toothpaste was provided in actual tubes, rather than those sample pouches. The room itself was very clean. Part of the floor near the entrance was slightly not level. The bathroom was shiny and did not smell. The shower was a bathtub with a cloth curtain. The cloth curtain didn't seal very well, and water from the shower tended to splash out onto the floor; the direction of the shower head was not adjustable, but the output of the shower head was adjustable by rotating the switch. Turning on the water was slightly confusing. Blue color coding was present on the top half (10oclock to 2oclock), but to turn on the water, the handle needed to be rotated downwards, counterclockwise, which was unlabeled (and cold). Hot water then came at at 1 o'clock. The mirror featured backlighting and a building in digital clock, which was quite useful. An ironing board and an iron were located near the entrance in the clothes hanging rack. The iron featured a retractable cord. The ironing board was free of dust. The iron was free of griminess and worked well. The lights in the room operate using motion sensors and pressure switches. Lamps have a physical on/off switch. All tabletop surfaces were polished stone. Outlets were available o both sides of the bed, four in total. A lounging couch is located by the window. The floor is rock solid. The thermostat appears to be modern. It is a touch screen, displays the weather, and it is in color. However, it seemed that the air conditioner in the room struggled to cool the room to below 73F, even though the target temperature had been set to 69F. This resulted in a slightly warm room that slightly uncomfortable to sleep in. Noise in the room was quiet. The only noise was about 20 seconds of brief conversation heard through the wall from our neighbors, and it was not bothersome at all. Wi-Fi is free and did not seem to have a captive portal. The elevators were pretty speedy. The skyway between towers on the second floor features plenty of workspaces, with outlets for every single seat or space. This extends to the workspaces on the second floor "Gallery" in the West tower too. The East tower houses the restaurants on the first floor. The Big Bar is on the second floor after checkin. There is a copious amount of seating. The West tower had a fitness room on the second floor. It was stocked with LifeTime fitness treadmills, ellipticals, and a handful of cycling machines. There are a handful of weight machines. Dumbbells are located in the corner. Motivational quotes are printed on the walls. A beverage machine is located near the digital scale. They also have those big rubber balls that you can use to keep balance. They have towels and disposable headphones. For check out, they provide a card with a QR code and phone number, meaning you can check out remotely. They do ask that the keycards are returned to a dropbox by checkin. This allows for a quick exit.

    Restaurant in the lobby
    Karen A.

    We are staying at the Hyatt regency in downtown Chicago for four nights. We are in the East Tower, which houses the main lobby and restaurants. If you happen to have club access, that is in a different Tower. You do not have to leave the hotel to access it, because there is a sky bridge. The rooms at the Hyatt are small, but they have everything you need in a compact hotel room. There's good service everyday and they replace your towels, which is essential since there really is no room to hang towels to dry and reuse. They've updated the rooms so the carpet is gone and the furnishings are as airy as possible to help. The rooms look less small and boxy. Overall, they're fine and a good value for this location. I love to stay at this Hyatt because of its location. It's fantastic for walking anywhere in central Chicago. It has everything you need and you also don't need a car. I recommend taking the train from O'Hare to this hotel. If you have a good small suitcase you can walk, or you can get an Uber from the nearest station and get here for about $7. This allows you to avoid the ridiculous parking fees. The only thing I wish the Hyatt had is a swimming pool. But, other than that it's great!

    Semaria S.

    Convenient location to lots of downtown shopping, restaurants and the Riverwalk. Check-in: very smooth and was able to pay for early check-in as we arrived around 8am. Room: nice and spacious; bed was soft. My favorite is the chaise. Very good for naps and reading. Service: the staff were amazing. Dining: I liked Big bar for cocktails and American craft was a nice lunch option. They did an amazing job of accommodating three different conferences this past week. Everything was efficient and enjoyable.

    Benedict C.

    I recently stayed at the Hyatt Regency Chicago over Memorial Day Weekend. I think the location is great since it's right on the river and a short walk to Michigan Ave. I booked through the World of Hyatt and used points so my opinion on value might be a little skewed. I'm not sure if I'd book a room here if I were paying out of pocket rather than with rewards points. However, everything here was pretty good. I'm not that picky when it comes to hotels though. The king bed was comfy, the room was clean when we checked in and was regularly cleaned every day. The booking also came with a $25/night credit valid after 5PM that could be used at any of the 3 restaurants in the hotel. Unfortunately I was only able to make use of it once during my 3 night stay but it was appreciated nonetheless. The check-in process was smooth and my room was ready a lot earlier than the slotted 3PM check-in time. Staff was very friendly. I was also able to request things like toiletries or linens through the World of Hyatt app and they were pretty prompt in bringing them into the room. That's not to say that the stay was perfect but the following things are just nitpicks really. I didn't like that there was no microwave in the room to use. There is one on the first floor to use right outside of Starbucks. I also felt like the TV was mounted at a weird angle relative to the couch and the TV. I'd stay here the next time I visit Chicago.

    Soroosh P.

    Really solid category four Hyatt. Location is central and the service feels personalized even though the hotels boasts over 1,000 rooms. Views are nice and they have a helpful/thoughtful way of sending your stuff if you leave it in your room. Rooms are renovated, and have plenty of space for a city hotel. Nice views but small windows unfortunately because of the buildings age of construction. I'd definitely come back here. Recommended for families, business travelers, effectively the whole nine yards.

    Chip in bathroom
    Andrea G.

    Let's begin by talking about the pros of the trip. The elevators were extremely fast even with large conference numbers in the hotel. I did enjoy the fast check-in and checkout process, which can be done via the app or the desk but we opted for the app. There were vegan options at the market as well as restaurants within the hotel, as well as around in the area. And I enjoyed the abundance of amenities that could be provided if you forgot something when traveling. Now with all that being said, I must begin to talk about the cons with the price that was paid there were chips in the headboard, hair on the floor in the room, the grout in the shower was dirty, and there was chipping in the wallpaper. I have attached photos below. The cleaning staff and bellhop were extremely friendly however, the individual who was told to get our bags and put them on the trolley was very rude. Let me explain this hotel has a policy that states that you can valet your car or park in a surrounding parking garage. If you choose to valet your car that will be $97 per day. I know astronomical however it's Chicago so I'm not surprised. No shade to Chicago but I've traveled to major cities and this is not shocking. When I attempted to take my trolley or remove items from the trolley that was going to go up to my room, the individual on the first floor was very rude and told me I could no longer touch the trolley that let me say this contained my items! I was offering to bring my own luggage up to my room up until that point, and this man who could've de-escalated the situation, decided not to explain plainly that the bellhop was in charge of taking my things to the room. Meaning my items which contained personal things were sitting out in the open for an extended amount of time until they were transported to the room. But wait, there's more while I was attending a conference. I looked down at one of the doors and saw roaches the size of a original iPhone by one of the doors. Now guarantee these roaches were not in my room and I am very grateful for that, but it was shocking that the hotel didn't clean these up as there was a conference happening. Catering did an excellent job with their breakfast options for the conference. I'd also like to note that the hotel does not offer any options for attractions in the area for example surrounding hotels may offer discounts or transportation services. This hotel does not have that option. Another thing I'd like to note is they have a gym facility available however, there is no swimming pool. Parking is free on side streets on Sunday so if you don't want to play the $97 a day valet parking I would suggest taking your car out parking on the side street for free then coming back in and having to do the $97 the next day. The bathroom could use some brighter lighting when I was in the bathtub/shower. I found it to be darker requiring me to take the mirror light and put it towards the shower/bathroom. I did enjoy that they had lotion, shampoo, conditioner, and body wash, which were all vegan. During my conference there was limited bathrooms for attendees which were over 2000 in total. Meaning a lot of the stalls ran out of toilet paper requiring attendees to find it and surrounding areas. Given that the conference was over 2000 individuals in total, and a lot of the stalls contained only three places to use the restroom. It was tumultuous. This was incredibly intense for individuals within end of the conference who were disabled as they had to wait in long lines just to use the handicap accessible bathrooms. Although this hotel was absolutely beautiful and they had a beautiful view of the city. I have to say they have a lot of work to do considering the price I paid for the room. Please read the following This is the privacy policy that is found in the room which states, at Hyatt, the welfare and safety of our guest and colleagues is a top priority. It is Hyatts practice to enter every occupied guest room at a minimum of once within a 24 hour period, even if the guest has requested privacy. Please take this into account When staying at this location.

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    Hyatt Regency Chicago Reviews in Other Languages

    Ask the Community - Hyatt Regency Chicago

    Review Highlights - Hyatt Regency Chicago

    The hotel is centrally located near great restaurants, Millennium Park, museums, theater and the Miracle Mile.

    Mentioned in 56 reviews

    Read more highlights

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    The Ivy Room At Tree Studios - Grilled salmon

    The Ivy Room At Tree Studios

    (92 reviews)

    Near North Side

    Working with Pam was truly one of the best decisions we made for our wedding. From the very first…read moremeeting, she brought a sense of calm, confidence, and genuine care that made the entire planning process feel seamless. Pam has an incredible eye for detail and an innate ability to turn a vision into something even more beautiful than you imagined! She was organized, responsive, and always ten steps ahead, coordinating every vendor flawlessly and ensuring we never had to worry about a thing! On our wedding day, Pam and her team made everything run so smoothly that we were able to be fully present and actually enjoy every moment. Beyond her professionalism, Pam is simply a joy to work with; warm, thoughtful, and deeply invested in making the day special. Our guests are still raving about how perfect everything was, and we owe so much of that to her!!

    We came here for an event honoring volunteers and achievements by the Respiratory Health…read moreAssociation. I like the outdoor setup, being cradled and surrounded by ivy walls. I wonder if that's the 'Ivy Room' of the namesake? We grabbed some drinks and enjoyed music, speeches and a special award. It's a nice space with seating, not just wicker chairs either but cushions! There were passed drinks and hor-durves, as well as friendly, helpful bartenders for those wanting beer, water or soda. One of us spilled something on a light-colored jacket, and they came to our rescue with seltzer and wipes. There was also a buffet with Spanish themed food (empanadas, paella) and small bite dessert bar. I asked about what had red meat/pork and thankfully I was dutifully informed. The caterers gave me and my party some leftovers! Not sure what prompted that but we appreciated it(we tipped even on free drinks). The missing star has to do with the wine. It was AWFUL! I tried to break it up with beer, but I got so sick the next day, I had to cancel my evening plans. I probably over indulged, but I have had more wine in one sitting with way fewer side effects. I may just stick with beer next time.

    Chicago Winery - Enjoy a wine & cheese plate in our restaurant, LIVA

    Chicago Winery

    (65 reviews)

    Near North Side

    I stopped by Chicago Winery on a Wednesday early evening solo and was able to sit at the bar…read morewithout reservation. I was blown away by the ambiance and decor. Chicago Winery prioritizes upscale and intimacy but their service is personable and friendly allowing you to feel right at home. On Wednesday they offer a Happy Hour special, $5 off a tasting and $10 wine by the glass. The server as extremely kind, and was able to offer me some suggestions based on my personal palate and wine interests. I landed on the Winemaker's Tasting, which included 4, one ounce pours, including Blancs de Blancs, Albarino, Barbera and Merlot. I paired the tasting with the a BYOB board. From their menu I picked the olives, Afterglow, and the Tempesta Guanciale. The server was educated on the wines was able to walk me through the tasting and pairings but gave me independence and autonomy to enjoy at my own leisure and pace. I highly enjoyed my visit and absolutely will be returning to dine in, as well as to get a winery tour!

    Was gifted the wine tasting and tour for my birthday which was a very fun experience. Great deal to…read morebuy wine after. I preferred the whites and was disappointed by the reds. We had the date package and ate at the restaurant after. I recommend the pork schnitzel and pierogis. We ordered four shareables but weren't blown away by the butternut squash fondue and gougeres. Loved our hostess for the wine tasting, but wish there was more guidance on tasting notes and wine terminology. I'd recommend though to any wine lovers, I still learned a lot!

    Big City Pickle

    Big City Pickle

    (2 reviews)

    Near North Side

    We decided to try out pickleball and learnt about their Gold Coast location. This location has…read morearound 10 courts. The courts are outdoor. You can reserve courts online or at the location. They offer paddles at a cost but the pickleballs are free to use whilst playing. We had a prior reservation. The check in process was fast. We just stated the name and the person at the desk gave us our court number. The area seemed well maintained. The check in desk was at the entrance and was a small space. They also offer pickleball lessons for specific times. They even have some slots that are cheaper to reserve (usually off peak hours). We didn't see any water station but there were a few picnic tables where you could put your stuff and take breaks and sit if needed.

    My friend and I wanted to play pickleball but didn't want to wait in line, so we decided to book a…read morecourt in advance at Big City Pickle. The process was super easy, on their website, you can check how many courts are available and choose your preferred time slot. We booked and paid online, and when we arrived, we were assigned our court right away. They provide pickleballs if you need them and also offer paddle rentals. Each slot is one hour long, which is perfect for a good game. There were around 7-10 courts available, and the open setup makes it great for a summer game. I'd definitely recommend it if you don't want to wait in a queue, the whole process was smooth!

    McCormick Bridgehouse & Chicago River Museum

    McCormick Bridgehouse & Chicago River Museum

    (38 reviews)

    The Loop

    OMG! The McCormick Bridgehouse & Chicago River Museum has given me a second career to think about…read moreonce I retire. The first was during our stay at the Sable Hotel in Nay Pier. Will sitting in the window, drinking bubbles, I watched the boats going in and out of the locks, I declared in a loud voice to The Doctor that I wanted to become the lock operator. Well if that job doesn't come through, operating the gears to raise the bridge is my new one. I have lived in Chicago all my life, born and bred, and I am a lover of all of the bridges in our town. I had no idea about this museum. It is down on the riverwalk on the Chicago River. The first time The Doctor and I went, it was by accident that we discovered it during one of our staycations. The museum is a five story building. There is no specific fee to enter, but they do take donations. Each floor is filled with historical goodies about the bridges, gears, mechanisms, etc. At river level, The Doctor and I geeked out as we are gears heads. We were able to see the gears that are responsible for raising the bridge. Imagine our surprise to discover that the engine, named Earle, that operates the bridge is kind of like a 1950's Volkswagen Bug. Hearing that made me think of the first time I went to the Museum of Science and Industry to discover that Man went to the moon in something that looked like a washing machine and was operated by computer was didn't even come close to the power of my Samsung phone! But being a gear head, I know that the counter weights literally do the heavy lifting. It was cool to see the lower street levels through the gaps in the structure. Once we got our fill of viewing the gears, we made our way up each level to see the various artifacts and historical musings about Chicago and the different types of bridges in the city. Be prepared to get in some steps (wear your Fitbit or favorite tracker). It was a very interesting visit and I learned a lot about our history with the bridges. Upon leaving, we discovered that the museum does tours of the bridge raising, so we made an reservation to attend. Tickets were $15 each and we were told to arrive at 9:15 am. First thing I discovered during the tour was that there are people in various positions in the gear area as well as the lower sections of bridges. Once the bells went off, Earle started roaring and the gears started turning. It was so cool to see the gears turning and watching the lower section of the bridge for Lower Wacker go up! Once the bridge went up and the gears stopped, The Doctor and I made our way upstairs to see the bridges in the air. It is an interesting process as one bridge at a time goes up and the next one doesn't go up until the other one is in place. So it was cool to see the State Street bridge go up next and watch the Michigan Ave bridge come down. This is not an experience that I would have normally planned for an early Saturday morning, but it was so much fun and we really enjoyed it. The tour season is over as October 25 was the last viewing, but I would highly recommend that once the museum starts the tours again, make a reservation to go and see the bridges go up and down. It was truly magically for us.

    Have lived in Chicagoland for years and had no idea of the existence of this museum. Located on the…read moreRiverwalk, we just happened to stumble upon it. It was free for us when we went - I think there is an entrance fee on certain days? Don't quote me on that! It's pretty easy to miss. Has tons of information on the Chicago river and the bridge systems with the mechanical and hydraulic systems used to operate the bridge. Apparently there is also a guided tour also that has a cost - we did the self guided tour. To be honest my husband engineer probably found it more interesting than I did! Has 5 stories with lots of stairs which are pretty narrow, can look out the windows into the river. Takes maybe 20 or so minutes give or take - but would definitely recommend checking out particularly on a free day!

    Hotel EMC2, Autograph Collection - Hotel EMC2 outside

    Hotel EMC2, Autograph Collection

    (210 reviews)

    $$

    Near North Side, River East

    As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

    I stayed at the EMC2 Autograph Collection in Chicago and it's the kind of place that makes you…read morebriefly reconsider your own apartment choices. The room? Smart without trying too hard. Clean lines, moody lighting, and that subtle blend of science-meets-art that somehow feels both curated and effortless. The art isn't decorative filler; it's intentional. The whole property has that boutique confidence: not loud, not trendy-for-the-sake-of-trendy...just precise. The aesthetic walks a tightrope between laboratory chic and soulful design, and it doesn't fall. The restaurant deserves its own paragraph. The olive cake alone should have a publicist. The food is thoughtful, layered, and memorable without being pretentious. It feels like someone actually tasted everything before approving the menu; which, these days, is not a given. Location? Ideal. Walkable, central, easy. The gym? Surprisingly solid. Not the sad afterthought treadmill situation. An actual usable space. But here's the thing. Beautiful rooms fade. Art becomes background. Even olive cake, tragically, gets finished. What stays is service. And Nia. Nia is the reason my long stay didn't feel like a stay. It felt like being known. Her smile isn't transactional. Her care isn't performative. The attention to detail is quiet and precise. She remembered my name everyday and I was there for a while. Makes you think, "Oh, someone is actually paying attention." There's a difference between service and hospitality. Nia understands the difference. That's what brings you back.

    Hyatt Regency Chicago - hotels - Updated May 2026

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