Absolutely love this laundromat! My clothes always come back looking pristine, and the staff is…read moreincredibly friendly and attentive. They handle my garments with care.It makes doing laundry a breeze! Highly recommend!

Very friendly clean laundromat Very reasonable pricing for…read morethe area . And if you get your clothing in by a certain time you can have same-day service

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Quick service turn a round on pick up and delivery. They keep your preferences on file which makes…read moreeverything run smooth.

I started going back to this laundry mat after they hired new attendants, because the Spanish woman…read morewho use to work there was so ignorant. She's back and everyone else that use to work there left since she returned. I believe in second chances. Worst decision ever. This woman is still just as loud and ignorant as ever. She had customers doing her job, taking clothes out of the dryers and bringing them into the office. What upsets me is that she targets older individuals and those who will not speak up for themselves. She still takes advantage of them. This place will no longer get my business

it says on the door that final wash is at 6:30pm. I walked in there before 6:30 and the lady tried…read moreto tell me I was too late to wash. She was a short dark haired Hispanic woman with glasses. I basically had convince her to let me wash my clothes despite the fact that I was technically there before the final wash time and I was out of there well before the place closes at 8pm.

the laundry is not clean, the machines don't work, customer service is very bad. the workers are…read morevery good. very bad

Laundry Queen... rename it to Laundry Hobo please. Half of the machines are always broken and the…read morepeople that work and go there are ignorant, rude, and obnoxious. There's always someone with their 5 children screaming and running around and the staff there is just as bad. Today my clothes were ruined from bleach that was just chillin on top of a machines and the worker offered no solution . This place is god awful but it's cheap and 2 minutes away from my house. So if you can deal with that.. welcome to Laundry Hobo!

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

our experience at the star laundry club in Orem was fantastic! The man who served us was very…read morehelpful. We had the option to use cash or card . Transaction was simple. The machines were state-of-the-art top-of-the-line stainless steel. The whole experience was quick and pleasant. I recommend them to everyone!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Excellent cleaners! I have been a customer for over 20 years and no complaints . I am very…read moreparticular about my white clothing and work attire and they never disappoint .

One star because there is no option for zero or negative numbers.This is the worst ever dry…read morecleaners. I had some alterations done to my very expensive sequined dress and they steamed the dress and ruined it. All of the appliqué on the dress was as scorched. The owner /manger denied that they ruined my dress. I will never go to this establishment again and I advise everyone to boycott this business. Terrible customer service and disrespectful employees. I regret the day I stepped foot. I try to support local small businesses but this one is not worth the time or effort. Definitely not the place to go.

Decided to go back again and everything has been good . All of a sudden I checked the clothes we…read morehad dry cleaned a few weeks ago and all of the tag (writing) inside the shirts are gone and all the shirts have only been dry cleaned as they are over $ 100 Tshirts . And of course there is no option to give a complaint in the website or email

BAD cleaning service and EXTREMELY POOR customer relations…read more I really don't understand how Emerald Dry Cleaning could receive any positive reviews or ever got onto Shark Tank. I utilized their service on 2 occasions, with both times resulting in clothes that felt only half-cleaned (they had a weird grimy texture after being 'cleaned') and stains were left on one of my shirts. Given their "100% No Risk Dry Cleaning & Broken Button Guarantee" which states that they stand behind every garment they clean 100%, I decided to call and let them know that there were 2 stains left on one of my shirts. I exchanged emails with Joseph G. who informed me that the $3.25 credit for the stained shirt was issued back to my account (I had no way of verifying this though because there isn't an actual account that I could log into, since each order is a separate form). He also indicated that if I'd give them a second chance, they would dry clean my shirt for FREE using a "TARGO" stain remover. I took him up on this offer, only to discover a few days later that the shirt had actually not been dry cleaned (just re-washed), the same stains were still there, and I was charged an additional $3.25 for the second wash. I tried for a week to reach Joseph to correct this error, but with no luck in even receiving a reply. I sincerely hope $6.50 was worth permanently losing me as a customer, but also any future business from people I would have recommended. I HIGHLY discourage anyone from utilizing this service, as there are other home dry cleaning services that can actually do a thorough job (eg, Rinse) and do not deceive you with an empty "no risk guarantee" that actually costs you more money.

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

Was a pleasure finding HL. After comparing replies from multiple vendors, HL was the most…read moreconsiderate and helpful. And did an excellent job in rush time. Would go back again for all my needs.

I'd give them 5 stars, but its still early to rate reliably. That said, so far I'm very happy to…read morehave found this place! I have laundry in my building, so can't comment on that aspect, but have brought dry cleaning and minor alterations to them with pleasant results. It's a family operated place, and so far all have been very friendly and accommodating. Best of all they have reasonable pricing for dry cleaning and do a good job. I regularly have to bring suit jackets for cleaning and when you're cleaning several items it can add up quickly! Winter coat (wool, long) was $10. Suit jackets $6 each, and resewing a torn inner pocket- $9. Usual time expectation for cleanings is 3-4 days without rush, and the tailoring is about a week. I posted some photos, one of which has the hours but its wicked hard to read. They closed at 8pm Monday, and I think that's about the norm. When in doubt, just call. Anyway, I rarely review, but am happy to have found a place nearby that can be relied upon that won't break the bank!

Terrible place. The owner and her associates there are incredibly rude and disrespectful. They also…read morehave no qualms about threatening violence against customers as well. Be wary of them especially if you're black. They followed me around and caught an attitude when I complained about my treatment resorting to speaking in Spanish with threats and unwilling to return my money