The staff is extremely friendly and efficient. Auggie is so happy when he gets out of the car. He runs right in to play with his friends. Plus, they take cute pictures of him! read more

I have been taking my special Athena Mara there since she was 4 months old and Athena is now 3 years old. My little Athena is a tri-pod and everyone at Hydrant loves her sooo much! I feel so comfortable taking Athena there and knowing she is getting the best possible care and having so much fun!! Highly, highly recommend Hydrant! And Athena gets so excited when we are heading there! It's the cutest thing ever! read more

I can't say enough wonderful things about Hydrant and the owners. I boarded my elderly dog there this past week for an overnight and doggy daycare. My Bella was so happy!! She hates being away from me and her home so I was anxious to leave her anywhere. The staff and owners are absolutely amazing and Bella didn't want to leave at the end of the day. Bella was being a bit of a diva and wouldn't eat her food so the staff hand fed her so she wouldn't go hungry....yes people, they fed her by hand. That speaks volumes to the type of amazing care they provide. I'm so happy I found this wonderful place, thanks Hydrant....you are the best!! Oh....they also have the cutest resident pig. I thought I'd died and gone to heaven when I visited. She's completely worn out from all the fun she had. Highly recommend you take your fur baby here xx read more

Hydrant Pet Hotel - Pet Groomers Near Me - Costa Mesa, California

We have been taking our goldendoodle Miso to Hydrant Pet Hotel since he was old enough to have his vaccines and they have never disappointed! Daycare always tires him out from all of the playtime, he has gotten great socialization that makes us feel safe with him in any environment, and when we board him there over longer trips we call for frequent updates and love getting to hear how he's doing! The most important thing to us is how clear it is that he loves being there. From miles down the road he starts yipping in the car with excitement and whenever he sees his favorite employees his tail is wagging with joy! Hydrant has earned us as a client for life because of the safe, secure, and stimulating environment they create for our pup whenever he's there! read more

Hydrant Pet Hotel - Pet Groomers Near Me - Costa Mesa, California

Our dog has been going here for almost 3 years. Phenomenal place. What got us hooked was their care and the effort made to only having dogs with the right temperament. They make sure that the dogs are safe and well cared for. We use it for daycare many days a week and board her there as well when needed. The owners are wonderful people and we love supporting them. We highly recommend Hydrant for your favorite furry friend. read more

Have been bringing my Boston terrier here (3 yo female) for almost 2 years and she is always happy when I pick her up. They're thorough with ensuring medical info is up to date as well so I feel comfortable the other dogs are healthy. She has also stayed a few short overnight trips and Hydrant had been great about asking any and all needs and restrictions. read more

It's incredibly frustrating for us to write this review but as dog owners and dog lovers we felt like others should know about our experience with Hydrant. We used to love Hydrant - we loved the staff and the owners, but in recent months this place has gone downhill in terms of their quality of staff. We aren't sure if it's just that they're new, but we've had several incidents with our dogs that we aren't thrilled about. First, I got a call at the end of the day that one of my dogs bit a staff. Apparently it happened midday, and she had been chasing after a ball (and another dog tried to get in on it). When she snapped at the other dog, the staff pulled her aside and stuck his (her?) hand in her face to point at her and say no. My dog is a super fearful dog, so when a hand is in her face when she's already scared of people, her first reaction was to bite. I'm not sure why they disciplined her like that? And when they tried to put a leash on her, she bit again. Like, I am not a doggy daycare staff but even I know not to stick my finger/hand in a dog's face if they're not my pet. This just seemed like an entirely bizarre situation to us because we couldn't really get a straight story from anyone. Now mind you, this place is $$$$ (the most expensive of all the doggy daycares in the area) and they don't have a single webcam for any clients to see what goes on inside. We don't know if we got the entire truth, because it was like "well I wasn't there but from what I was told this is what happened." And furthermore, they told us that she bit the other dog even though they said they couldn't tell in the video what happened since there was a group of dogs running toward the same ball. The next time we brought her in, after a few weeks to cool down, they told me when I picked her up that she was being aggressive to dogs who were in her space, so they basically put her in the solitary confinement area by herself for the whole day. Why didn't they let me know when it happened so I could pick her up? I paid for a whole f*cking day just to have her be kept in a room by herself? Yeah great thanks. When I took her out, she immediately had diarrhea - so she wasn't feeling well and that's why she was being grouchy. Our final straw was when they told us that our other dog, who just wants to walk around, chill under the fan, and play with tennis balls, was being nonstop bugged by another dog and the staff PUT A MUZZLE ON OUR DOG. Let me get THIS STRAIGHT - ANOTHER DOG KEPT HARASSING OUR DOG SO YOU MUZZLED OUR DOG?? I don't know what it is about the new staff, because we never, ever used to have issues with the old staff. Furthermore, each time we were told that the owners would contact us but they never did. We will never be bringing our dogs back to Hydrant. Find yourself another daycare that's more transparent (and won't empty your wallet) so you know your previous pups are being taken care of by people who actually know how to work with dogs. read more

The Hydrant is the complete package! I couldn't imagine a more VIP experience for a pet hotel. Their website is extremely easy to use to make bookings and receive reminders. Their facility is beyond clean and smells amazing! Their staff is friendly and knowledgeable. Your dog will come home better trained and behaved. It's an all around win for you and your pets! read more

The owners and staff at Hydrant are the reason that we feel so comfortable to be away from our pup, Jonah! The care they provide our little guy makes us feel like we are leaving him with family! Whether we leave him for the day or for a week, we're always completely at peace knowing that he's in the best hands possible!! Thank you Hydrant for showing so much love for our little Jonah Bear! read more

Incredible service and attention to detail! I will preach this place's care for your pups all day, every day. Brooke and Megan rock!!

We've been boarding our two cats, Lora and Tigger, with Hydrant for a few years now and I can't say enough great things about this pet hotel. Our cats who hate practically every boarding place they've ever been sent to, seem to love coming here. What sets this hotel apart from others is Stacey and the rest of the incredible staff. Every single person who works here is SO kind and so loving towards their animal guests. Their passion for pets just radiates. The facility is also modern and beautiful and smells amazing, which is always a plus! I refuse to board my pets anywhere else. In case you were looking for a sign to send your pets to Hydrant, here it is. Hydrant is incredible. read more

First time cat client! Professionally coordinated with me the documents they would need. Very helpful. Prompt response to email or phone messages. Our senior cat was well cared for read more

My dog has been going to hydrant since 2020. He loves it there! The owners and the staff have all been so kind to him and I can tell he is so fond of the staff there. I also board him quite often and have never had any issues. The staff are very thorough when it comes to giving food and medications. The staff is also very communicative and it is easy to get ahold of someone. I would highly recommend Hydrant for daycare and boarding. read more

Boarded my cat here for the first time and was very pleased with my experience. My baby, Pablo stayed a total of 4 days and was happy and healthy when I picked him up. I was able to view the cat room and appreciated how cozy, clean and quiet the space is. The building smells clean and does not have the typical animal odors I have come to expect when boarding my pets. I was impressed to learn a staff member stays with the animals overnight. I loved receiving pictures of Pablo during his stay and appreciate that he was able to have play time outside of his enclosure (he is very playful). Both staff members made a fuss over him when I picked him up. I'm pretty sure he misses his pals he made during his visit. I will definitely be boarding him here in the future! read more

Hydrant Pet Hotel - My baby! Pablo Picasso - Pet Groomers Near Me - Costa Mesa, California

They really have created something amazing here. My dog has never willingly gone anywhere with anyone if I've been in the same room. When I take her to the Hydrant she takes one look back at me & runs straight through the doors. They really have something special. The people are amazing. I'm so grateful for them. My pup absolutely absolutely luvs it there. read more

Hydrant Pet Hotel - BellaCocoChanel at the Hydrant - Pet Groomers Near Me - Costa Mesa, California

This place is the best boarding facility for dogs in SoCal, and it's not even close! I travel for work regularly and have been looking for a reliable/caring boarding facility. The owners pour their hearts into this place and it shows! My husky Chewy is excited to arrive and exhausted when he leaves. He has such a fun time, and the staff take great care of him. We drive from downtown Los Angeles because Hydrant Pet Hotel is the ****! Can't recommend this place enough. 5 stars. read more

Hydrant Pet Hotel - My dog Chewy - Pet Groomers Near Me - Costa Mesa, California

Our Pomeranian Puma loves coming here for daycare! He can't wait to visit all his furry friends. We also use The Hydrant for our boarding needs and are pleased with the cleanliness and friendless of the facility and staff. Highly recommend. read more

Hydrant Pet Hotel - Puma the Pomeranian - Pet Groomers Near Me - Costa Mesa, California

We absolutely LOVE Hydrant... and so does our little guy!!! Friendly, clean, attentive, and peace of mind having comfort and confidence our "Teddy" is well taken care of, he comes home happy (and smelling good) , thank you Hydrant & staff!!! read more

Deciding where to board my 6-month-old Golden Retriever WAS a HUGE decision for me. I did a ton of research and picked Hydrant Pet Hotel. Here's my story: First I called three of my "dog expert" friends. Two of them were still searching themselves. The third one highly recommended another place. When I called, the owner said, due to a health problem, he wasn't boarding anymore. He's the one who recommenced Hydrant Hotel. I guess it isn't unprecedented, but since my only experience was a pet store, I was impressed that my puppy had to pass an "interview" to get accepted. When I picked him up, he was a different puppy. As any owner of a Golden knows, a tired retriever is a good retriever. They brought him out well exercised, a little wet from playing in the water (if there is any he can find, he's in it), and more willing than usual to "sit' and "wait" while they went over his "report card." He passed! His next stay was for a couple of nights - his first away from home. When I picked him up, I felt like he had been a celebrity guest at a 5-star resort. It is clear that the staff isn't just there for the pay-check. They knew my dog - and they knew me ... even after just one visit. They board a lot of dogs, but it was my experience that they all get a lot of personal attention. They told me he was "a little chatty" at night, and gave me some tips if that was a problem at home. Their customer service is amazing. They are also great trainers. I booked his next stay over a holiday. They explained their deposit policy VERY CLEARLY and emphasized that COVID conditions made it especially important that I make 100% sure my trip wouldn't be cancelled BEFORE I made a reservation so I didn't loose my deposit. Unfortunately, that's exactly what happened. They handle problems as professionally as when everything goes well. That's important too. After all, stuff happens. This is a 1st class operation. If you want to enjoy your vacation and not worry about your pet, this is the place. For sure, that's what I told my two undecided "dog expert" friends. read more

I have a very high energy dog that is also very very timid and shy. I have tried multiple doggie day cares and by the 2nd or 3rd visit our dog will be shaking uncontrollably and will refuse to enter the facility. If we even mentioned the word "day care" she used to hide. However, once we found Hydrant Pet Hotel that has all changed. She now runs to our door as soon as we mention she is going to daycare. The reason is that the owners and staff at Hydrant Pet Hotel take the time to get to know the dogs. They play with them and care for them as they do their own pets. Our dog, who is always shy around new people, runs straight up to them excited to see them and then runs straight back to go play with the other dogs. She loves it there and she comes home worn out from a day of playing and chasing balls. Everyone I have talked to about Hydrant always talks about 2 things: 1. How nice the facility is and 2. How great the owners and staff are. Customers are constantly bringing in treats, doggy cupcakes, etc for owners to take for their pet if they want. So clearly people value this business and enjoy bringing their pets here. I recently discovered our neighbors take their dog to Hydrant for boarding when they go out of town. The first thing they told me was how much they like the owners and staff. read more

The Hydrant is the perfect place for us to leave our fur babies! We currently have a 2 year old Peekapoo and a 1 year old Cavapoo. They both LOVE their time at The Hydrant. The staff is awesome and our pups are always very happy to go there! We have been taking them there for daycare & boarding since they were 16 weeks old and prior to that we took our previous older dogs to the Hydrant. Our fur babies are so happy when ever we leave them there and come home exhausted and happy. Our Pomapoo has high anxiety without us around, so leaving her at home with a dog sitter would never work. However, when she walks into the Hydrant she is so excited, confident and happy to be there to play with her friends that she doesn't care when I leave. We recommend the Hydrant to all our neighbors and friends, no matter how big or small or old or young they are. Try them....your fur baby will love you for it! read more

We have been taking our dog Pepper to Hydrant since they opened and we could not be happier. After a not-so-good stay at another boarding facility, we were so excited when Hydrant opened because the pets get their own room to sleep and are allowed to bring their own bed and toy which makes Pepper feel more comfortable. Pepper is usually a little hesitant with new situations but literally runs inside to see her friends (dogs and people) at Hydrant. We feel so at ease knowing she is in good hands while she is there. And, Hydrant has been so accommodating when we book last minute trips and Pepper needs a spot. I cannot recommend it enough. We all love Hydrant! read more

The Hydrant is great for dogs, not so great for sensitive cats. First I'd like to say that I bring my dog here weekly for playtime, and board her here 2-3 times a year. They are excellent with dogs that pass their very strict temperament test. Be warned though that you can fail at any time, on any day and will not be allowed to continue as a client (for obvious reasons). So far so good for me and my dog who seems to really like it here. The problem is with the cat boarding facility. I've boarded my cats here a couple of times and both times they've lost weight. Weight loss during cat boarding is not unexpected but 11oz from a 10lb cat is a lot for 4 days of boarding. The weight loss was a problem but it was more alarming that they didn't mention any feeding issues or seem to notice the weight loss at all. I was also slightly annoyed that they put both of my kitties in the same enclosure when I didn't specify that on this reservation, which you do by checking a box. There is no price break for more than one cat in the same enclosure so I thought they could use the extra space this time. The kitty enclosures are in a separate area from the dogs but heads up that it's not sound proof. They will also over book and have a kitty loose in the cat room with no dedicated enclosure (or rotate them through enclosures) and you will have no way of knowing if this is the case for your cat(s). I consulted with my vet about the weight loss and she advised me that my one sensitive kitty would be better at home or at least in a boarding facility where she could be monitored for excessive weight loss. I asked the Hydrant to transfer my non-refundable deposit to my dog for an upcoming reservation and they refused, offering me a free full service bath for my dog instead of the free exit bath she would get at the end of her boarding. They don't have many kitty enclosures and several weeks to fill my spot so I thought that was a little unfair considering the significant health risks for my cat if she were to lose that much weight for the 11 days of our vacation. The Hydrant is a great daycare/boarding facility for well-mannered dogs. They don't put up with any bad doggie behavior which, so far, works for me and my dog. However, they need to do better for their kitty clients or at least make them whole when unable meet obligations & expectations. read more

TAKE YOUR DOGS HERE!! We just started taking our 1 year old aussie pup Kygo here a few months ago and it has been the best decision we've ever made! First off the facility is beautiful, clean and so trendy! And Kygo loves loves loves it! He whines the whole 5 minute drive there because he's so excited and basically jumps out of the car the second we pull up. He comes home so exhausted and calm after a full day of playing which is hard for him he can play 24/7. The staff are all so friendly and love him too. Also they always know who I am when I come to pick him up which is great! So basically if you're considering it or if it's worth the money... STOP considering and get your dog over there you won't regret it! Thank you hydrant for being Kygos home away from home (honestly he probably likes it there better) read more

Hydrant Pet Hotel - He's the brown one lounging in the pool! - Pet Groomers Near Me - Costa Mesa, California

Seriously, the best dog boarding and daycare in the area! My dog loves it here and just can't get enough. The staff is amazing and knows all the pets by name. The facility is immaculate and my dog comes home smelling better than he did when he arrived! And I trust their staff and facility to take exceptional care of our dog while we travel. When boarding, each dog has a private room that is air conditioned and the whole facility has a sprinkler system. Even though there is staff at the facility around the clock, I feel better knowing that our dog is safe and happy in a state of the art facility that he loves. The play area is epic - and my dog plays with other dog friends and the staff all day. Rates are totally reasonable and worth every penny! read more

I have been taking my dog to Hydrant for the last 2 or 3 years and I have nothing but great things to say! I was very hesitant to take my dog to a day care type place because I was worried about him getting hurt, but Hydrant does an amazing job of watching the dogs and doing temperament tests for all the dogs. They are also excellent at keeping up with all the dog's vaccinations to prevent the dogs from making each other sick. My dog, Benji is always so excited to go to day care, he can barely wait to get inside. He is always exhausted when I pick him up! It has been great dog socialization for my dog and I truly trust Hydrant with my boy. Benji always comes home smelling great from day care because they use air purifiers of some kind. Their grooming services are great as well! read more

I can't rave enough about hydrant. I've been taking my two dogs here for almost 2 years now for daycare and boarding. The staff is amazing, they know me, my partner and my dogs instantly when we walk through the door. They have an absolute blast every time and they get so pumped when I drop them off. I love how easy it is to book online for boarding. They really cater to my dogs when it comes to their feeding schedule. Yes many have said it's pricey, but you get what you pay for! The dogs are treated like guests and it gives me peace of mind that they are well taken care of. I also love that they do temperament tests, so I know my dogs behave well and every dog that is around them does too! I'm so happy we get to be apart of the HPH fam. read more

Yay! Love Brooke and Megan and the new Hydrant Pet Hotel. Just got back from 10 days in Mexico and we opted to do the daycare package with my two dogs sleeping at my folk's house. The shuttle pickups and dropoffs worked beautifully and really made things easy. My girl baby loved the splashpad and tennis balls and both in particular just loved the exercise and pack company. They loved CAMP! lol. In fact they were so happily dogged out, they slept for 2 days after I picked them up. The space is so fun and impressive and SMELLS GREAT! I've never seen another place like it - check it out - they've have thought of everything it's amazing! read more

Hydrant Pet Hotel - Buddy Boo! - Pet Groomers Near Me - Costa Mesa, California

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This is my dog's favorite place to go. After our last doggy daycare moved out of state, I researched many pet hotels in our area. Our dog Hazel is a Great Dane/Catahoula mix so I needed to find a place that would take very large dogs. When I called Hydrant for the first time, Megan was very warm, welcoming and forthcoming on the phone and I immediately trusted her. Megan and her partner Brooke also have two Great Danes of their own so that was an immediate plus. We have been taking Hazel there ever since and she loves it! The place is immaculate with the most modern facilities. They even have a jumping fountain which the dogs go crazy for. There are dogs of all sizes and they all play together and have a great time. There are also separate areas for small dogs where they can romp together. There's a beautiful outdoor area as well as a large indoor area for play, along with private soundproof rooms for overnighters. I would give Hydrant the highest recommendation possible. I promise you'll love it! read more

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If we could give them zero stars I would. The manager was completely inflexible, talking over me , would not allow me to speak and explain my situation. And in a time of COVID were the expectations should be empathy and FLEXIBILITY. This place has left us in complete awe and disappointment. I really wanted to bring my cat into their hotel but unfortunately we came down with the flu and had to cancel our reservation last minute. We understand there are policies in place and these need to be honored but when circumstances arise businesses should allow space for flexibility without having to endure rudeness from employees. I never write negative reviews but this one had to be written. read more

We LOVE it here!! The staff is super friendly and they do a great job with all the animals. It smells so good and is very clean. We have used their overnight service, daycare, and grooming. We've been very happy every time. Thank you for taking such great care of Bluey and for being so kind with my daughter allowing her to play with the rescue kitties. You guys are amazing!!! read more

The customer service blew me away here. Brooke the owner is truly lovely and the staff seem to genuinely love working with dogs. There is a good positive energy and Winnie my pup was tails wagging and in such a good mood when we picked her up. Definitely coming back. Thank you! read more

It was the first time we went on vacation since getting our puppy and as nervous are we were Hydrant Pet Hotel made us so comfortable with the process. Our cavapoo, Rigby was so excited to charge into the place that it made it easy to go on our trip knowing our pup was having his own vacation. When we picked him up after three nights he was so excited to see us again and happy as ever after having so much fun. He was so tired, as were we, that we all slept like logs that night. Thank you all at Hydrant for your love you pour out onto all the dogs there!! read more

This place is the best dog hotel/daycare in all of Orange County! Mookie is a 14 lb Pomapoo (about a year old) and even after just his first day there he didn't want to leave. He made so many friends and left with a huge smile on this face! The staff is also incredible! They are very responsive, kind and clearly love animals. It is a great feeling knowing Mookie is in good hands while we are gone at work. The Hydrant is the best place to be for animals! Mookie told me himself... read more

Hydrant Pet Hotel - Pet Groomers Near Me - Costa Mesa, California

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Unfortunately I work a lot and have to board my dog more than I'd like. The upside is I found Hydrant!!! This is the first boarding facility my dog actually loves going to. It's a huge relief knowing people are caring for your dog as if she belongs to them. I absolutely love Hydrant!!! Can't say enough good things. read more

Hydrant pet Hotel treated Kronk with such love and he enjoyed being there. The team was sweet and very professional. Would highly recommend! read more

Hydrant Pet Hotel - Kronk ready for playtime! - Pet Groomers Near Me - Costa Mesa, California

The Hydrant Pet Hotel is the premier day camp/boarding facility around. Our little lab puppy has only been going there for a week now but already loves it and just can't wait to get out of the car in the mornings when we drop him off. The staff is extremely approachable and helpful. The whole place is amazingly clean and smells great. They have an indoor and outdoor area for your furry friend. Oh and did I mention they have a splash pad which is a huge bonus for our fur baby since he loves the water!!! Megan and Brooke you two are absolutely killing it, keep it up. Teddy just loves coming to spend the day with you. Oh and not to mention you get a free day care day with your free temperament test, some places are so strick with their test times and at HPH they understand that we all have busy schedules and it's really about our babies being happy and having fun which is a huge bonus for me!! If you are looking for a place to bring your dog for a few hours or to stay the weekend, look no further you found it! read more

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We have been taking our dogs to The Hydrant for over 5 years and are extremely pleased with their staff, facility, and service!! Our dogs are always thrilled to to go there for boarding or a play day! When we pick them up they come home happy and exhausted. We highly recommend The Hydrant for all your puppies and older dogs!! read more

We are so thankful for Hydrant Pet Hotel! It is literally a savior for our young golden retriever. She absolutely loves going there, the staff is great, and they offer everything you could want to keep your pup entertained. She goes ti day care at least once a week and always comes home happy and exhausted which is great for her cause they're such an energetic breed. We always know she's safe and going to have a blast on the splash pad and with her other friends. We've also used their bathing services and boarded her and are impressed with both services as well as the ease of which you can communicate with them while your dog is in their care. We also appreciate that Hydrant isn't one of the larger day cares and they are regiment about confirming all pups have their vaccines so Casey has yet to get an illness from daycare as you commonly hear stories about from other places. We don't Ave enough good things to say! read more

My pup loves to go and play at Hydrant.....it's so clean and nice! The employees are so attentive and engaging. Everyone and their fur baby would be missing out on a wonderful experience if they don't try it! read more