Our insurance had us replace our water heater and the entire process to do so with this company was…read morea breeze. Clear communication, transparency in pricing, and quick and efficient service. We are very pleased with the work and service. Michelle handled all of the paperwork and appointment scheduling and answered all of my questions promptly while the plumbers themselves were quick to get the job done. Lovely experience.

Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

We had an extremely complicated job that needed to be done, including re-doing our connection to…read morethe main sewer line. It involved even digging up a major street to execute. Charlie's crew was extremely professional, knew exactly what to do, patient, and did high quality work. One of the things that I valued most during this multi month project was their clear, quick, and faithful communication with me. I highly recommend their services.

These guys respond super fast. They gave me a window of ETA and stuck to it. Jose came and took…read morecare of an emergency situation and was able to complete the job with all the necessary tools and equipment for whatever I needed. José's knowledge of his craft and his professional demeanor give me unshakeable confidence with my wholehearted recommendation to anyone out there that has any plumbing needs, big or small.

Kitchen with clogged drain. It was a quick and easy fix. Thomas did a great job! Well done! Thank…read moreyou!!

I had work done by Joshua from Sal's Plumbing this past week due to a clogged kitchen sink that…read moreturned into a clogged upstairs bathroom as well. Of course these things always happen at night, I called and left a message and Joshua arrived the following morning and was able to quickly diagnose what was going on and where the blockage was. He gave very up front and fair pricing and no unexpected surprises or up-charges once he began work. Work was done quickly and he did a great job cleaning up after himself. Happy to report we are now clog free and hopefully will be for a long time. Thanks!

I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

I had the worst plumbing issue and Adrian of Hydro Jetting South Bay came to the rescue. They…read moreresponded incredibly fast, arrived right on schedule, and immediately diagnosed the problem. Adrian explained exactly what went wrong and fixed it efficiently. They were highly professional, respectful of my home, and left the area spotless. It's a huge relief to have a reliable plumber in my contacts. His prices are reasonable. Highly, highly recommend! Adrian is my plumber from now on!!! Below are before and after pictures.

Adrian was great! Highly recommend. He and Grisel came out to look at a clogged Jacuzzi tub…read more Another plumber snaked it down about 15 to 20 feet the day before and recommended Hydrojetting. I called Adrian for the Hydrojetting, but he didn't even need to do that. He was able to snake past the point yesterday's plumber got to and unclogged a very stopped up drain -- without opening my walls or anything (we were concerned because it's a second-floor jacuzzi tub.) He was prompt, fast, and clean. Offered me a 30-day guarantee on his work. He is a little pricey, but worth it because he showed up on time, knew exactly what to look for and finished the job quickly! Thank you!

Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

Great service. Professional Communication. Arrived on time & completed the work quickly. We had a…read morecup stuck in our kitchen sink. Showed respect to my home, wore shoe covers and double checked the work once finished. Price was fair, Service was worth it.

Mike and his team are punctual, great with communication, and clean as well. Previous plumber…read moreinstalled the valve backwards and they were able to fix it, as well as replace some faucets. I will undoubtedly continue to use them moving forward.

We had a mainline that cracked and needed replacement. A friend recommended T & M and my wife and I…read morewere pleased with the price and professionalism of Mike and his crew. They quickly found the issue and replaced the damaged line. Highly recommended his service!!

I have been using Stephen's Plumbing for several years. They are always quick to respond to any…read moreissue. Most of the time I have gotten same day estimates. Their technicians are excellent!!! Miguel recently replaced my gas line and he and his team did an amazing job. He took the time to check all the lines and I feel safe knowing everything is working correctly. The following week Freddy came out to install a new gas furnace. He let me know exactly what would happen at each step of the job. He was very helpful and answered all my questions. Both jobs look great and the area was cleaned up after the work was complete. I feel that each job was priced fairly. I will continue to call Stephen's plumbing when plumbing or heating issues come up.

I had a pin hole leak behind a stucco wall. Luis came and quickly diagnosed the issue and fixed it…read moreefficiently and promptly. I appreciate their willingness to price match. I've used Stephen's before and this was definitely one of the faster jobs. Glad I was able to rely on a local business. Job well done.