Ok so in my last review I said I would use them again. Now that they did they initial clean out…read moreand I finally moved my mother to LA I came back to do the final clean out and prep for her home for sale. Well Chicago's Best Services followed up their first home run performance with another HOME RUN! I had 4 days to get the job done with my busy schedule and I told Bryan and his crew it had to be done no matter what. They took on the daunting task to clear out the final things my mother could not sell during her estate sale and the goodwill and salvation army did not want. This was another truck full of stuff. Then they went from top to bottom cleaning every nook and cranny of that property. All my moms sticky cabinets all the cobwebs in the basement and cleaned out every bathroom cabinet shelf kitchen rack and kitchen surface. Everything was as clean as it could be for a 25 year old home. They then came in and shampooed the carpets and mopped and disinfected all the floors. Bryan even pulled out the old caulk in the bathrooms and recaulked these areas as he knew I was placing the property on the market. He came out gave me the estimate and I was amazed at the value with the amount of work that had to be done. I jumped on it and we set up the final phase cleanup for the next two days. He joined his crew and they knocked it out. The place is is exactly that way I asked it to be. I could not have accomplished this cleanup on my own even if I had a week.... BUT BUT BUT here is the kicker! At the beginning of the cleanup I told Bryan and his crew that everything in the house that is not attached to the property goes in the trash and must be removed. My Mother already had months to set aside and pack up what she wanted and we helped her a few weeks before packing everything she wanted into moving containers bound for the West Coast. So at this juncture of the move everything left in the house was expendable. After I left town Bryan called me about a framed piece of art that he put in his car that he found in the house during the clean out. I remember this piece of art and asked my Mother about it! She jumped up and screamed that is hers and that her my Mother had hand knit it and she framed it more than 40 years ago! I asked her why she had not packed it or told me or my siblings to pack it while we were there? She had no answer and could not believe she forgot something so dear to her. I was already back in Cali with my Mother so its not like I could go and pick it up. Bryan went off to the UPS store had them pack it up and sent it to my mother. My mother is 77 years old and things like this art piece mean the world to her and she was in tears when I told her what Bryan from Chicagos Best Services did for her. The reason that this is a big deal is that nobody knew that this piece of art was part of a trash pile. Bryan found it and looked at it and had a feeling that it probably was not a piece of rubbish. He took time to call me and ask me about it. Bryan did not have to do that, he did not even have to think to do that as I expressly told him that everything was now trash. He said to me, "It was the right thing to do and its all Love!" This return of the art piece shows how they went above and beyond and are just the kind of people that do the right things and you would want helping you. I have had nothing but great experiences with this outfit and would highly recommend them to anyone. If you prepare properly for the job to be done and layout exactly what you want you will not be disappointed. Bryan!! I thank you and your crew for making the moving of my mother to Cali a great process! I wish you all well!!

Updating this ongoing situation for future potential clients. I didn't hear back from Bryan and…read morehave every reason to believe he would have not replied and kept my money had I not reached out to one of his team members who scoped the work the week before to see if he knew what was going on. Previous guy I'd met was surprised by what I told him, so he contacted Bryan on my behalf (who I believe had blocked my number until then). Only then did I get a text from Bryan saying the money would be returned. Previous guy agreed to help me out since I am now down supplies, significant time, and I have work to undo and fix. He makes a plan to come today, 4 days later, now pushing my timeline to the very last minute. But I at least have someone coming who I've met, so I turn down two other bids to start the work the past few days. He's supposed to come at 6am, so my family and I move around our schedules to make sure the home is available and our baby is out of the house earlier than usual. I get no replies to texts or emails until 10am, when I try calling from my husband's phone (showing this guy had also blocked my number - evidently a normal practice for Bryan and his team). Previous guy answers and says Bryan threatened to sue him if he worked with me. So instead of telling me he couldn't come he just ghosted. Again, seems to be common practice here. So now I'm even further behind, still have bad work that needs to be fixed, supplies that need to be replaced, and two deposits being held with no communication from Bryan for 4 days. I can assure everyone I have been nothing but professional in all of my correspondence and given these people no reason to behave so childishly and unprofessionally. Will keep you updated after I take Bryan to court.

Requested a quote for restoration work. Set a time for mid-morning on a Monday. Hashim ghosted…read moreus. No call, no text, still 2.5 hours after appointment, as I leave this post.

Professional staff, great customer service, came on time and did a great job, they left my house…read moreclean which is very important to me. Thank you guys

Fantastic service - Dan is the best…read more Had him come over with a helper and together they helped me assemble furniture, fix some bathroom fixtures, add a door lock, and even fix a washer and drier! The absolute best - highly recommend...

I'm a landscape contractor in the area with 5 stars across the board that was in need of a fence…read moreinsulation company. I found Dan on Facebook through a form page. I saw him posting a lot of good pictures online and I figured i thought I'd give him a shot. We got in touch we spoke about a few jobs I have that I need help with and he said he can help me. I told him the requirements that we have and he said no problem he can get this to us. - Insurance certificate with our name on it before he starts working. - Take before, During and After pictures. This was June 19th week. June 23rd. I contacted him asking him if he was still planning on going to the clients home on Saturday to do the work. He responded yes. He told me it would be done by Sunday. It wasn't and he didn't contact me to let me know. (Very frustrating as I shouldn't be continuously contacting him). The job wasn't done over the weekend. The job was supposedly going to be done on the following Tuesday but it didn't until Wednesday. I understand weather permitting, however he never told me that he was coming out the following day. Wednesday supposedly the job was completed but it wasn't. This was a 1 man - 2 day job and pretty cut and dry project. Thursday June 29th I reached out to Dan about his project. I had to stop out at the property to find the fence installed has major issues since he never sent me the pictures. 1. Posts are loosely in the ground. They move and jiggle around. They aren't solidly in the ground as they should be. 2. The fence is chipped and cracked in several areas along the hinge areas very visible. 3. One post is being held up by a bungie cord - because the post isn't solid and is loose. 4. One post is crooked. 5. On one side of the home the fence isn't flush with the home as it should be. There is a piece of fence between the gas meter and the post loosely standing there. 6. The hinges on the left side of the garage are facing out and the one on the right side of the home are on the inside. 7. The gate can't open clearly due to the gas meter being in the way. Per the previous fence the gate opened as it was in the middle. 8. The gate on the left side was supposed to be 48" and 36" on the right side. He responded blaming me for picking out the worst materials to have installed. "Clients choice". It's a crappy installation. See the attachments. Dan asked me what I'm charging for labor and I responded; What I charge for labor or for the job has NOTHING to do with your quality of work period! He offered to have this fixed on the 4th of July and I declined as my client is having guests over this holiday weekend. This should have been fixed before the weekend not when it's convenient for him. This crappy installation can hurt my business reputation. He has used volger language with me and has threatened me because I've brought this to his attention. I had to get my attorney involved as he's acting out of control instead of fixing the problem so he can get paid. Update 7/13/18 The project is still incomplete. Unfortunately we have had to get our attorney involved since Dan has made severe threats after leaving this review online. Additionally he isn't willing to work with us and get it done how our contract with our client states. "Dans texts below; The next thing I say to you will be face to face. I'm done with the text talk. Maybe reconsider the way you talk to people, it may run some the wrong way I FUCKING TOLD YOU I WAS GOING TO ADDRESS THE ISSUES. Apparently you can't read or were ignoring it. lol..... sue me......for damage I did or material I wasted of yours? Emotional distress? I'm done with this for today guy. Well took soon I see you went on my Yelp page you big fat fuckin piece of shit. I was goin to let this go, but you changed my mind" I don't want the gates flipped as Dan wants to do because there will be holes empty or filled looking like junk. I want the posts replaced, and gates that are broken replaced. Sadly if he doesn't do it per my instructions which I've messaged him a few times about I will have to have it removed and redone. I wish I read all reviews about his company before hiring him. Stay Away!!!!

tore the finished basement apart in areas that had no water damage, tore out custom cabinets,…read moredamaged washing machine while trying to move it, scratched furniture, damaged other items in finished basement and had to stop them from ripping out wetbar and cabinets. They were the first to be paid by the insurance company..in full while I am still fighting with the insurance to pay the damages. It took me 15 months to put the place back together.

We hired ServPro to clean an apt we owned in Portage Park, Chicago. The renter was a heavy smoker…read moreand wasn't the best housekeeper. Mike from ServPro was incredibly quick to respond to our inquiry, we him and his team at the apt, we went through and let them know what needed deep cleaning and they even disposed of some items left by the tenant. Mario was the team leader and he was extremely responsive and let us know how the progress was going. When we checking in to see the progress, the ozonator they used completely removed the cigarette smoke smell. From ceiling to floors - the team cleaned everything and made the unit look and smell brand new. We HIGHLY recommend working with Mike and Mario's team. They quoted us a fair price and that was the price we paid - no hidden fees. We were 1000% happy with their work.

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.

I called the Maintenance Experts to fix a hole in my siding roof area…read more There was a bit of a miscommunication at the beginning but the staff at Maintenance Experts made up for it. I was able to get a quote the day after my email request. The job was scheduled for less than a week later. Overall, I'm happy with the work completed.

I contacted the company for kitchen tile replacement and wall backsplash. The company never…read moreresponded.

I took the time out to get an estimate, first one wasn't thorough or accurate so Anthony came out a…read more2nd time .. took a week to get a 2nd estimate (never got it) and when I asked to have the work by mid June I was told i should look for someone else. So much for that.

This is the crew!!!! I knew no painters in the area and needed to sell my mom's townhouse. This…read moreteam was fantastic!! Quick appraisal and available on my timeline. Very flexible as I had other trades coming in. My home looks like a whole new place. Far exceeded my expectations, but more importantly, I was heard, respected, and treated like a friend. They helped with idd errands along the way. I wish I was in real estate-I would contract them non stop. What was anxiety became enjoyable. My townhome looks amazing thanks to this exceptional group of artists!! Call them immediately!!

Refreshing Renovations (PO BOX 7524, Romeoville, IL 60446 USA) completed our job to replace a…read morebathroom shower door on or about September 19, 2025. Like many such bathroom-plumbing works, this is a complicated installation that can easily go wrong a hundred ways. The RR people planned it and did it at one go. Done right! Our compliments on the excellent work by the technician who visited us to install the shower door (apologies - I did not write down his name). He did an overall fantastic job, start to finish, earning a 100/100. He is competent, professional, and courteous. He answered all our questions patiently and stayed focused on the job without rushing it. Notably, the final cleanup was so thorough! Earlier, the person who visited us for the estimation and measurement was equally good- very knowledgeable! The office personnel who handle the scheduling are very responsive and understanding of our (customers') changing needs and priorities. At first, we were concerned about the high-end quote, but every cent of the price was worth it. Good job, Refreshing Renovations, and the management and support team. Feel free to quote me! - Sadagopan

Chris, I am not going argue more. I don't plan on hiring you and that was almost 4 years ago when…read morewe posted our review. You were not on site when Bryan was painting so you have no way to know if he added water or not. My contractor that fixed Bryan's horrible job, told me the paint you used was cut with water. We never asked for a "discount" from you, you offered a 10% returning customer discount. I don't recommend you to anyone. Anyone reading, please refer to the pictures. I regret not taking pictures of our lawn after Bryan cleanup his paint buckets on it. How unprofessional