I have a 2000 Road King purchased new in October 1999 from Laidlaw's. My bike has been sitting in…read morethe garage for the last 5 or 6 years just covered up with work life getting in the way of riding. Now that I am retired I went to Laidlaw's to talk to the service department about getting my bike picked up and going thru everything. I walk in and Brent Laidlaw who sold me my bike back in 1999 was there and I talked to him and told him of my issues. Brent told me my bike was worthless and can not get parts but we have plenty of new bikes to sell you. Brent said to leave your name and number with the service manager and they would arrange to pick it up but doubt they could do anything with it do to parts. The service desk said the manager was out to lunch so I left my info and never heard back from them. I left there that day without a very good feeling. I am glad I never heard back from them. A friend of mine told me to Google mobile Harley mechanics and that is when I found Larry's Harley Services in Whittier. He is not mobile but that was ok because I could just have triple AAA pick up my bike. I called Larry told him my issues and just by talking to him a got a very good feeling about the guy. He also told me parts would not be an issue he would just have to locate them which would be the parts inside the tank. (who knew there was parts inside the tank I thought the gas just flowed out into the injectors Boy was I wrong) I sent my bike to Larry and met him in person and very easy guy to talk to. He said to give him about a week and I would be back on the road again. He found the parts for inside the tank at Glendale Harley no problem. He went thru my entire bike servicing everything and also my bike was a complete mess sitting for the last 5 or 6 years that Larry's son detailed my bike and it looks like new again. If you have an older bike do not waste your time at a dealer Larry is the man. I am very happy with Larry's work and riding once again. Thank you. Dwayne J.

Took my Harley bike to Larry to install an aftermarket exhaust , I rode it for a few days when I…read morerealized a loud noise. The all thread adapter 02 sensor was loose and fell right off. Originally charged me $650 then rein verse me $100 total $550 for an install that wasn't done correctly. Wouldn't recommend this place to anyone

I switched from the Honda shops many years ago to RPE. Their mechanic is first class and they give…read moreappointments and get your bike back to you as promised. Never have been disappointed !!! Rey Sodini

I wanted to write this review after a few weeks of getting my bike back…read more If you're looking for a spot to repair your motorcycle after an accident, LOOK NO FURTHER Recently, I was rear-ended at a red light by a sedan not paying attention. TBH I was more bummed out about the bike more than the injuries. Insurance reached out and highly recommended the AWESOME team at RPE Motorcycle. After doing some review reading with both HD and RPE, I decided to pull the trigger with RPE. They had glowing reviews from a bunch of people who decided to go this route rather than the dealership. When my bike was picked up, I had to pleasure of meeting Rob. He assured me the bike would "come back SO MUCH BETTER than what it was." He and his team updated me every step of the way, from when parts came in, options for alternative parts, or even if there were any delays in shipping. CONSTANT COMMUNICATION! When I finally got the call that the bike was ready (so much faster than I expected), I rushed over. Rob was there to hand off the keys and we went through what he and his team had done with my baby! He is 100% a man of his word. The bike came back to me SO MUCH BETTER. Since then, the bike has been running smoothly, practically brand fxcking new with that sparkling shine to prove it. Absolutely ZERO issues. So if you're wondering where to take your bike for an insurance claim or any other repairs, STOP READING AND GIVE THEM A CALL! If I could leave 20 more stars on top of this review I totally would. THANK YOU ROB. THANK YOU TO THE TEAM AT RPE !

First class service. Install was a breeze. Price was good. Call…read moreThem. Zxcvblkjhhbbajskrlglf

I've had the privilege of getting to know Tony through numerous motorcycle events over the years,…read moreand he consistently exemplifies everything that makes this community special. His passion for the motorcycle lifestyle is authentic, contagious, and evident in every interaction. What truly sets Tony apart is his ability to make everyone feel welcome. Whether you ride a Harley-Davidson, a sportbike, a cruiser, or even a scooter, he treats every rider with the same level of respect, enthusiasm, and camaraderie. In an industry where people can sometimes become divided by brands or riding styles, Tony serves as a unifying force who genuinely values the community as a whole. As a representative of Factory 47, he demonstrates an exceptional depth of product knowledge and a sincere commitment to helping riders make informed decisions. Rather than simply promoting products, he takes the time to understand each person's goals and recommends solutions that genuinely complement their motorcycle and riding style. Beyond his expertise, Tony's character is what leaves the greatest impression. He's approachable, personable, and always willing to share a conversation, offer advice, or simply enjoy the company of fellow enthusiasts. His presence elevates every event he attends and reflects incredibly well on Factory 47 as a brand. If you attend motorcycle events, keep an eye out for Tony. Chances are you'll leave the conversation feeling welcomed, informed, and reminded of why the motorcycle community is such a remarkable place to be. Factory 47 is fortunate to have an ambassador who represents the brand with such professionalism, integrity, and genuine passion.

After getting into contact with employees at the factory about sourcing parts, I received excellent…read moreservice. My parts are on the way and my issues resolved.

This is a 50/50 review and that is why I gave 3 stars…read more I was directed to this company looking for replacement parts for my scooter that are nearly impossible to find. They sell the same scooter and told me they had these hard to find parts and I was more than relieved. Dealt with Mike who took my order and was very helpful. Completed the transaction and waited for my parts to come. Week and half later, no parts, called with no response. After calling a few more times spoke with Mike who said the box was still there in the office so he opened it to find out what was in it and the wrong part was in it. Really? After a week and a half, then you check the box and it's wrong? I was told then that they do not have one of the parts anymore. Needless to say I was not happy and wanted to know why they charged my credit card but never checked the box or shipped it out. Mike said he would look around to see if he could find another part. Day or two later, I checked back again because I never received a call and was told they took a part off of one of their scooters there to fill my order and it would be shipped out. One of the items I ordered a duplicate of would not be filled. When I changed my order to double this item, the shipping went up but when they didn't have the part I was told it doesn't affect shipping and there wouldn't be a refund. If you up it to add, you need to remove it if you do not have it. I was told a check would me sent to me - they could not credit my credit card. Waited for parts to arrive. Got the box of parts and the check for the refund, life was good again, unitl...... they sent the wrong part!!! I needed a left side part and they sent a right side part. There was an issue regarding shipping too because they sent a box of parts (incorrect ones) poorly packed, no invoice enclosed and overcharged for shipping and then they blacked out the price on the label that shows the shipping. What kind of operation is this? What the heck is going on with this place?!?! Emailed again, expressing my frustration with this whole process and their way of doing business. I received a very sarcastic and snotty response and was told my part would be sent out to me. Not good customer service at all. Received the corrected part, finally. Happy this experience is now over and hopefully I will not ever need replacement parts again - I'd be better off buying a whole new scooter for all the hassle. Every time something went wrong with this order, I gave SSR the benefit of the doubt but when you continuously get the run around and poor service over one transaction, it is hard to have a lot of faith in the company.

Nice people have not used them thinking about servicing my bike there looks like they have fair…read moreprices a lot if bike in parking lot

I genuinely like this place because you have good vibes, they warranty their work and they have…read moretowing you just get treated right

met with Shawn and used this shop's expertise to change my flat rear tire on BMW RT 1200 - It was…read moremade possible with the wait time of 1 hour - - very reliable and price was fair at the end of the day they rescued me and I am grateful

Took my Harley in so they can look at the starter and put my sissy bar on. Left with a dirty bike…read moreand wire cut on my underglow. I called them and they said they'd order me a new underglow light strip and never called me back. These clowns left a facebook post with my Harley and the caption of "came into the shop not running and left here running g like a champ ". Not true at all. My Harley left there with a sissy bar, still not running properly and has a cut wire!! If they don't know you, they will try getting over on you. We do not recommend this place at all!

great service. i should have taken my bike to this shop better i would have saved time and money…read more Jr. and John are a great team. Thanks American Cycle for your excellent customer service. GBob

I have a 1995 Harley Davidson softail and recently had service done here at American Cycle Works…read more Legendary service, great communication, and a staple in the motorcycle world. Chubbs walked me through everything as my bike was sitting for many years. We got her up and running within a week and I'm beyond satisfied. I will not be taking my motorcycle anywhere else and I travel from Yorba Linda.

Huge shout out to Bobby, Austin and Kim! Absolutely dream experience to own a dream bike! Almost…read morebought an r9 but luckily they helped me make a great decision to take the r1 as my new track bike. On the ride home I could tell in the first 3 miles I made the right choice. Great staff, great service, would recommend this shop to anyone! True professionals.

I bought my motorcycle kawa z900rs, great place excellent people, AUSTIN great sale person thanks…read moreto make everything so easy. I recommend this dealer You'll get the best deal and the best costomer service.