Sold me a 1986 Chevrolet Cavalier Z24 for $8,000 July 1st of 2022. Told me there was nothing wrong…read morewith it, but after it was shipped here an AS IS sticker was placed on the car, the car was running rough and needed a tune-up. When I texted the son, I told him that the car needed a tune up. The owner offered $500 or a refund of the vehicle but I would have to pay to ship it back and lose the money I spent shipping it here (so I would be out, like $2,500). I took the $500 thinking the car just needed the tune up. I took it to my mechanic, and he said it was rotten in the rear end and was filled with foam and painted black above the crossmember (which was swiss cheese from the rust). The car needed front links and boots, rear shock mounts (they were rotten) and the brakes were done by them in a way that if you braked hard the brake line could fail. I went back to the son and said "Hey this is WAY worse than what I was told when I bought the car. I need like 2,000 to repair the car." The dealership owner said he already sent $500, and he wouldn't send more than $300 more because the car was sold AS IS, and the car is worth 15,000 fixed up (It is NOT; It was worth the $8,000 I paid). The son pitched in another $300 of his own money and I took it because I had no choice. It cost $2,080 to repair the rear end by my mechanic (welded in steel plates after grinding out the foam, rust, and he fabricated a crossmember plus labor) and spring mounts, and front links/boot and a couple other things. Just recently I took it to the same mechanic and had to pay $4,500 to have the firewall and floor pan patched and fabricated because the car was leaking into the interior through the firewall from the outside windshield wiper grille/tray. I knew this repair was coming up a year ago and waited to write my review when I had the money to have the job done and get the bill. The car still is not perfect, but they are minor things. I wouldn't EVER recommend Schurr Auto to anybody!

Getting a car from here is truly like working out a deal with a friend…read more I was in the search for a new car for the first time and came across a beautiful Ford Fusion on cars.com that I ended up calling about, even though I'm definitely someone that gets anxious over phone calls. I am immensely glad I made that call, though! I came for a test drive the same day I made the call and immediately knew I would be making a purchase. A combination of the way conversation/interaction with Ori went, really liking the car, and appreciating the good deal made me confident in my purchase. Within 36 hours, I had everything set up and taken care of mostly thanks to Ori, who worked to get me financed through a Credit Union so that I could get the best possible deal. A couple of days after I drove my car home, I ended up having an issue with my car not starting, but I talked to Ori about it and he and his mechanic helped fix the issue within a few hours, even driving out to my place of work to troubleshoot the cause of the problem. A weak battery was presumed at fault and they took care of replacing it for me. Both of my parents (who helped me with transportation and co-signing) and I agreed this was the best possible way to experience a used-car purchase, or a car purchase at all. I'm incredibly glad I found this place and team. This has been an incredibly joyful experience for me and when I ever need a car again, I plan to come back here if it's reasonable in comparison to where I live. I wouldn't mind driving a few hours to get here for another car, their service is that good.

Idrive made provided my nephew with a great car at a fair price. It was a hassle free car purchase…read more process. I went with my nephew to make sure he didn't get taken advantage of since he didn't have much experience buying a car. With Idrive, I think he would have been fine without me. Almost everybody dreads walking into a car dealership because you're expecting the high pressure and sales tricks? Idrive was different. Dealing with their sale representative Liz and owner Edgar was a pleasure. They were straight forward and transparent about the sales process and offered us a great car at a very fair price. They were professional and got the paper work don't quickly so we weren't forced to wait unnecessarily. I will definitely give them a shout the next time I'm looking for a car.

Purchased a used Mercedes GLC from this dealership in January 2025 for my daughter's first car, and…read morewhat followed has been one of the most incompetent, dishonest, and unprofessional experiences I have ever encountered with any business. The first red flag should have been the sales process itself. Ross altered numbers, overcharged us, and provided inaccurate figures both on paperwork and to the loan company in order to secure the sale. When the discrepancy was discovered and we demanded it be corrected -- because yes, $200 matters when you are already handing over a $9,000 down payment -- instead of fixing the error properly, we were brushed off with promises of a "free oil change" that was never honored. The ONLY smart decision made during this purchase was buying the extended warranty Ross pushed so aggressively. Since purchasing the vehicle, my daughter has been stranded on the interstate, we've dealt with towing expenses, repeated breakdowns, and multiple major mechanical failures. While frustrating, I understood that used vehicles can have issues, and I was thankful we had the warranty coverage. That's where this dealership somehow became even worse. When scheduling service, I clearly documented every issue with the vehicle, including warning lights and mechanical concerns. The car remained there for over a week. Ross personally called to say the vehicle was "completely fixed," the warranty had paid approximately $2,300, and everything was ready for pickup. My daughter drove 45 minutes, paid the deductible, got into the car... and absolutely nothing had been repaired. The dashboard was still lit up like a Christmas tree. After confronting them, the explanation was essentially that they somehow collected money from BOTH the customer and the warranty company while simultaneously "missing" every actual repair request. We AGAIN documented every issue in writing and made it abundantly clear what needed repaired. Another week passes. Jacob then texts saying the vehicle is "100% ready this time." The level of disrespect, arrogance, and lack of professionalism from him throughout this process was astounding. Dismissive, rude, degrading, and completely lacking basic customer service skills. He proudly tells me the warranty paid "another $4,000." And yet AGAIN -- the vehicle was STILL not repaired. The invoice itself listed: * Oil leak * Failed electric water pump * Collapsed motor mount * Rear wiper failure * Coolant pump issues * Air compressor problems * Front wheel speed sensor failure * Rear brake pad sensor * Starter battery excessive resistance * Lower oil pan leak Yet somehow, despite thousands being billed and collected, the vehicle was STILL returned unfixed. Ross's explanation? "I knew the air was the priority." The AIR was the priority? Not the active oil leak? Not the failed water pump? Not the issues that could destroy the engine or create a serious safety concern for a teenage driver? At this point, I genuinely cannot tell whether this dealership operates through incompetence, fraudulent warranty billing, deliberate deception, or some combination of all three. The car has now been there for nearly a MONTH and still has not been properly repaired. After happily selling the warranty and repeatedly agreeing to complete repairs, they are now suddenly claiming they are "moving away from warranty work." We are now involving an attorney because we are out thousands of dollars while being given the runaround by people presenting themselves as professionals while operating with absolutely no integrity, accountability, or honesty. Please do yourself a favor and STAY FAR AWAY from this dealership. Disgusting experience from start to finish.

Shout out to Daniel, Josh, and Reddy! I had another "Ford Dealership" service my vehicle and a day…read morelater the skid plate was dragging on the ground. I was close to James Collins on a Saturday so I pulled in and they took care of the issue immediately. You all have just won over a very loyal Ford customer!

Service manager refused to do an alignment on my truck siting "we don't work on big jacked up…read moretrucks". After I pointed out that it was a stock size tire and pointed to a literally identical model with the same stock tire size for sale in their lot, he was completely flabbergasted and had no idea. I asked him how they do alignments on several models of trucks that Ford ships with same size ties and he said he didn't know and backpedaled saying their machine had a maximum size of 33" tires. So apparently if you own a Super Duty, Bronco, F150 or Ranger they can't work on it. Plus their service tech left all their tags all over the inside, grease marks on my console and just slapped a new oil change sticker next to the old one instead of peeling it off. This place is a joke

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.

Let's truly set the record straight sir. Let's start with why wasn't Richard fired for talking to a…read morecustomer like that? I had to bring the jeep back to your establishment 4 times for the SAME leaking cooling system. Finally had to take it to Bails Jeep Chrysler in Jeffersonville where it did need to have the radiator replaced, which amazingly fixed the coolant leak that you "bent over backwards", just to keep lying to me and drop the ball FOUR times. For the EXACT SAME PROBLEM. I can get a copy of the repair from them to substantiate this as proof of my claim if you're in any doubt. Was screwing me around or screwing me over to make the sale on an OBVIOUS LEMON really worth all the BS everyone involved had to go through? Even my wife was mad because she had to pick me up and drop me off TEN TIMES from a crappy mechanic that couldn't find a simple coolant leak at the radiator! I had to borrow a pressure tester to find the leak myself show you how to do your job. Also, no matter what I said or how I said it, because yes, I was mad. Regardless, Richard, (haha, fitting name) was completely wrong and out of line for physically charging at me, threatening to kick my ass, like he intended to rip my head off while screaming in my face. Classy customer service, considering I never threatened him or anyone else. Did he ever attend any anger management classes? I hope he gets the help he needs. Seemed like a nice guy, when he wasn't being a Richard. Bottom line, that was a horrible way to treat anyone and you'll never get another dime from me for another sale! Wish we'd have never walked through your door and never will again! Can't believe you're still in business!!!

Best experience ever. Instant family. Every person was so friendly and we bought a fabulous Land…read moreRover. Michael was our salesman and was helpful from the first moment online in Bloomfield, IN to their showroom. Owner is the best. Honest place to do business. We call it out 55th anniversary party and gift. Patsy Byrd

Oh it started out ok and as time went on they wanted me to pay way to much for the car I was…read morelooking at. To many hidden things I would not recommend , my excitement turned to frustration

As a person rebuilding their credit, i was very appreciative of them giving me a chance my vehicle…read moreis very nice 2010 fusion sport and runs very well!. They were respectful and polite will definitely reference.

Congratulations on the new location…read more We purchased our new car here and were very satisfied with their service. The dealer, John Little, was extremely kind and helped us. We would love to buy our second car from them again.

Thrilled with My 2026 Genesis GV70 - A True Luxury Standout…read more I recently purchased the 2026 Genesis GV70, and I genuinely couldn't be happier. Having previously owned both BMW and Mercedes vehicles, I can confidently say that Genesis has raised the bar--especially with their standard trims. The GV70 doesn't just compete with legacy luxury brands; it outshines them in ways I didn't expect. Why I Switched I was initially set on sticking with a brand that had a long-standing luxury reputation--BMW, Volvo, Mercedes, etc.--but that mindset turned out to be my first mistake. The GV70 has completely changed my perspective. It delivers everything I wanted in a luxury SUV and more, with a level of refinement and performance that rivals (and in many ways surpasses) the competition. Buying Experience: White Glove All the Way From the moment I walked into their new facility--which feels more like a spa than a dealership--I was treated with exceptional care. I worked with David Kim, who was an absolute professional. He listened carefully to what I wanted and delivered exactly that, without any pressure or upselling. I opted for the standard trim, which included features that were non-negotiables for me:     *    Wireless Apple CarPlay     *    Heated seats     *    Stunning vanilla interior (I'm obsessed!)     *    Crystal-clear backup camera     *    Adaptive cruise control The GV70 drives like a dream--an SUV with the soul of a sports car. David was transparent, knowledgeable, and genuinely focused on making sure I got what I wanted. He even introduced me to features I didn't know I needed. He even followed up with me well after the sale to see if I had questions or needed anything else! Financing Made Easy Justin Park handled the financing, and although our interaction was brief, it was seamless. His enthusiasm for the Genesis brand--he owns one himself, as does his mom--was contagious and added to the excitement of the purchase. Delivery & Setup After the sale, Trey walked me through every detail of the car. He helped set up my profile, connect my phone, taught me how to use voice commands, and even installed the app for me. He made sure I felt confident and comfortable before driving off--and invited me back anytime for a refresher. Final Thoughts From start to finish, this was the kind of car-buying experience everyone hopes for. Every person I encountered congratulated me like I had just joined an exclusive club--and honestly, it felt like I had. Genesis has truly redefined what luxury means, and I'm so glad I made the switch.