Kelly was our technician. Communication and service was…read morefive star. Identified the issue with our hot water heater quickly and repaired. Thanks Kelly!

Todd's Water Heater Repair scheduled my quickly and came out to do the repair the very next day. I…read morefound them to be very professional and skilled. Bothe Kelly and Jared who came to my home to do the job were personable and knew their stuff. Had me up and running again within a few hours. I can't recommend Todd's Water Heater Repair more highly. They are a local business and don't play games or price gouge like the bigger guys that have the fleet of vans that you see around town. Just fast response and good work!

Highly recommended…read more Easy to do business with. Excellent installation of new water heater. I started on their website by requesting a quote. Response was very quick. Price quoted was reasonable and included: new heater, labor (2-year warranty), taxes, and removal of old. Set up an appointment time. Boris arrived within the stated window. Installation time was about 2+ hours. Estimated and actual. Phone communication was responsive and useful. They were recommended by my former plumber who has retired.

Could not have asked for a better experience replacing the water heater. Response to a request for…read morea quote was immediate with a technician responding the same day. Billy was knowledgeable and responsive. The price was almost 1/4 of another plumbing company. Our new water heater was installed in 2 hours the next day. Thank you, Billy

This company is wonderful. They came out within 2 days tom replace a water heater and were very…read morereasonably priced and great communicators. Highly recommend

Working with Alex was amazing. After wiring was added by Tom Cox, recommended by Alex, Alex showed…read moreup with our new A.O. Smith commercial grade heat pump water heater and completed the installation in one day for exactly the estimated price. Beautiful installation, with price including all parts, pulling the permit, inspection, etc. Great post-installation support. You can't go wrong with Water Heater Experts!

Let me begin by saying the service technician was great. But they charged $49 to show up and $680…read morefor a $80 capacitor (retail on Amazon) . Service literally took 15-20 minutes. The estimate given didn't include show up charge...total bill $733. Rip off..make them your Last Choice.

Can't recommend these guys enough, specifically Dereck!! He's been really upfront, friendly, and…read morealways communicated promptly and well to make sure everything went smoothly! We found a gas leak so the utilities company turned it off in the middle of winter. Dereck found the leak, replaced the water heater at a good price, and a great time! He made sure we were being helped in the middle of a storm this week! Can't say the same for the utilities company. Anyways, really recommend them and look no further. Contact these guys first!

AC stopped working without warning on the hottest day of the year thus far, so put in a request…read morefor service. Within ~10 minutes, got a call from this company who asked some basic questions and troubleshooted some things over the phone, without even talking amount payment or price. When that didn't work after an hour, I messaged back and they got me on the schedule for the next day (it was already 5pm by this time. They came promptly during the window and gave me heads up, figured out the issue in less than 15 minutes, and gave me a range of options and prices. He actually taught me several things about the AC and showed me how to do some repairs myself and where to get parts, and lo and behold it worked like a charm! Couldn't be happier with the quality, speed, and friendliness of the service. Got my AC pumping ice cold air in time to get the house cool for my kids' naps. Davey will absolutely be my go-to from now on and I would recommend them to anyone and everything.

It's been a little over a year and after speaking with two other HVAC companies, and making calls…read moreto some of my friends in the business, and with a ton of home remodeling experience under my belt, we discussed this at the house and I was prompted to write this review. We had a water leak in my twelve year old 96% efficient Amana furnace and I placed a call to Davey. Dorothy was very courteous sent out her son Junior to look at what was going on. He told me he was going to condemn my furnace though there was no signs of aerial contamination. I told him I'll go out and buy two expensive meters and they both showed ZERO contamination! Ok, Junior then said the furnace would be covered under replacement warranty as the heat exchanger was cracked. He talked to the local dispatcher and they had a unit in stock. I was then told by Junior that it would cost me THIRTY FIVE HUNDRED to get the job done. I was flabbergasted at the price! This was for labor! Unbelievable! Ok it was winter and cold temps needed to be handled so I told him let's do it. Junior returned and started installing all the while informing me that it would cost me another EIGHT HUNDRED! I told him no way! Mind you, my old unit was removed and brought downtown. He called his office and they backed off on the additional eight hundred. I left Junior alone and he put together the new furnace and installed it! It was not straight, not plumbed and he left after the furnace was running. I called Dorothy and COMPLAINED! She sent Senior out and he straightened things out. The inspector came by and failed the inspection. Senior came out again and touched up all the work. Senior had to come by a third time to rewire the condensate pump... to code! That final time he came, I could tell he was PO'ed at returning and never said a darn word to me. No respect at all! Bottom line, I was ripped off to high heaven. Thirty five hundred... for the work done? Maybe they get this from other uneducated customers but the unit was under warranty, the whole installation with labor should have cost me $2000 at MOST! I found an unbelievably reputable HVAC and they have so far treated me with respect and professionalism especially when it comes to pricing and top notch customer service. Just had to share this with potential customers here in the area.

I didn't end up going with this guy but he seemed like a regular good guy. Very knowledgeable and…read moreequipped me with the information I needed to know to find the water heater that I needed. He didn't play the game where other companies say they need to send somebody out to look at the thing. He took my pictures and knew enough about what he was looking at to give me an estimate that way. He didn't dance around the idea of getting a permit like other companies did either. Seems like a stand-up guy.

They did a great job replacing my water heater. They were easy to communicate with. Had a very…read morereasonable price and showed up right on time. The job was done quickly.

I also had a heating and air conditioning system installed by The Bee. Mine was installed in 2022…read more I had free service for three years. I had a problem last year. Several technicians came out. The problem was fixed for a period of time and now has resurfaced. I called and learned that they were now actually Blue Valley. The response was totally unsatisfactory. They could not tell me whether I ever had a free service, what system was installed and had no access to any records of the purchase or warranties or service agreements. Very unsatisfactory. I used to be able to speak with knowledgeable people who had access to my account and records. No more. Call someone else!!

They sold out to Blue Valley Heating Cooling and Plumbing…read more Absolutely no follow-up whatsoever. We had a AC and Heating system inspection done just for general maintenance. The tech was fine however did not note anything related to the heat exchanger nor send us the estimate he promised. I called this company to get some answers and find out what happened to the estimate. The woman answering the phone said someone would call me back. 3 days later I got online and chatted with Gavin and he said the same. Now, 3 days later, no contact. I actually called The Bee as that is normally who I use however apparently they sold out to Blue Valley. Don't call this company or the Bee, its BS that no one can even call you back when you make that request.

Cameron was outstanding! Explained all the options and helped me make the right decision to improve…read moremy water clarity. Never felt like there was an upsell-- just got the job done. Hold on to this guy-- he's one of the best!

After a "FREE" visit, the Tech quoted $1400 to fix a simple pump replacement that will take 30-45…read moreminutes on our tankless water heater (according to Navien Tech Line and other over-phone quotes). Others have quoted over the phone $250-$450 (but they can't get to it until late next week at the earliest). The water heater itself would be $1500 to replace! There is no way this job was even 1/3 of $1400! He also said he DOES NOT do diagnostic for free; and that is $365 (later put in his estimate $233). So, Plumbline mis-represented that as well -- since I literally have it documented from their rep via text that they will do the diagnostic for free. All of that is highway robbery. They also wasted our workday by coming out 4 hours later than the END of the originally scheduled window of time (they did call to say they are running late). We should bill THEM for that time staying home ALL day on a workday -- instead of the planned half day. WE DO NOT recommend these guys. Seems like they are just another company that hopes folks accept an outrageous estimate because they are already in your home after accepting a $49 or Free estimate. We went with one of the quotes that are WAY LOWER and waited until they were available. Fixed for $250 TOTAL!