My neighbor recommended Karve Spa and I've been grateful ever since! Just off W. Broadway (entrance…read moreon F street, take the elevator to the second floor), Karve is a fabulous option for Southie! You can book online, super easy with text reminders. Karen is fabulous, professional and friendly and very experienced. I used to go to the Euro wax places but the experience was always a little variable depending on who you see. Waxing at Karve is really thorough, not rushed, great cleanliness. Amazing spray tan options too, I tried a rapid spray tan for a vacation, Karen was super patient explaining the process and the results were great. Highly recommend!

Karve Spa is amazing! Karen and Steven are incredible. I've been going for facials with Karen for a…read morewhile (which are the best and have helped my skin so much) so I tried a massage with Steven and I cannot recommend him enough. He is knowledgeable and targets the exact issues you raise. He has helped my back pain and I have set up regular appointments with him.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

Highly recommend. Kelly was an absolute sweetheart and so knowledgeable in skincare treatments and…read moreproducts. She had my skin clean and glowing. I can't say enough about how amazing she is. 10 out of 10

Hana is incredibly talented and sweet. I'm so grateful I found her in Boston after trying so many…read moreeyebrow artists and not liking the quality of their work. Hana exceeds expectations with her attention to detail and great, consistent service. I couldn't recommend her enough!

I have been looking for a new eyebrow artist since I moved to Boston, and I'm truly SO lucky I…read morefound Hana! She's incredibly talented, so detail-oriented, and takes the time to make sure your brows suit your face perfectly. She's also one of the sweetest people I've met and made me feel so comfortable from the moment I walked in. My brows have honestly never looked better. If you're looking for someone you can trust with your eyebrows, this is your sign. I can't recommend her enough!

Customer service is 10/10! Tiffany was SO helpful to me. Not only is the place absolutely adorable…read morewith high quality services, but I am SO impressed with their customer service! I am TOTALLY recommending them!

Maria is a must see at RISE for extensions and lifts! She does an incredible job and recommends the…read moreright style of lashes for the look you are going for. She can make your lashes look very natural or dramatic. Maria gets booked a lot, if you cannot get an appointment with her try Elissa. She's awesome and very knowledgeable when it comes to lashes and taking care of them properly. You can't go wrong with anyone in this studio. All the girls here are very sweet and talented. The space is chic, has a great energy to it and you'll feel very comfortable during the process. Highly recommend!

First off, shout out to Tammy. She gave me a fantastic belated bday experience. I've had my nails…read moredone at the myriad of different nail salons in Southie and DTX area and wasn't impressed. So I didn't have my hopes set too high with miniluxe. BUT! I was wrong - Tammy made me feel **especially** taken care of. It's one of the few times I genuinely felt like I was getting pampered at a nail salon for a simple mani???? Plus, I loved the ease of booking a next day spot online and also, there were so many times to choose from. I accidentally tipped 50% but it was such a great experience I was like "what the hell, sure". Thanks Tammy!!!

I have been a customer of this salon for over six years, and I am honestly shocked by how little…read morethat loyalty meant when I made a scheduling mistake. I accidentally booked an appointment for the same day, just 10 minutes before the appointment time, when I had intended to schedule it for another day. About an hour later, I received an email informing me that I had been charged a $57 no-show fee. The most frustrating part is that it was clearly an honest mistake. Who intentionally books an appointment 10 minutes before it starts and then doesn't show up? The timing alone should have made it obvious that this was an accidental booking error. As soon as I realized what happened, I called and explained the situation. I wasn't demanding a refund. I simply asked if the $57 could be applied toward another appointment that I was willing to book immediately. Considering I had been a loyal customer for more than six years and spent hundreds, if not thousands, of dollars there over that time, I thought this was a reasonable request. Instead, the answer was no. I was told they had called and texted me, at the start of the appointment, but I never received any calls or text messages. I followed up by emailing both the salon manager and corporate office, hoping someone would take a second look at the situation and use a little common sense. I have not heard back and at this point decided to just put this behind me. What disappointed me most wasn't the $57 itself. It was the complete lack of understanding, flexibility, and appreciation for a long-time customer. Businesses make exceptions for loyal customers all the time, especially when a mistake is clearly unintentional. This salon chose not to. To add, I have never not showed for an appointment on all the years I have gone to them. And unfortunately, this isn't an isolated concern. I later learned that the company has also faced public complaints and legal action regarding failure to properly pay employees for sick time and other labor-related issues. That, to me, only reinforces the same pattern: a business that appears to prioritize strict policies and profit over both customers and employees. This experience confirmed what I've felt for a while: customer service is not a priority here. Policies seem to matter more than people, and there is little interest in building long-term relationships or treating either clients or staff with fairness and flexibility. After more than six years, I will be taking my business elsewhere. There are plenty of salons that value their customers enough to show a little grace when an honest mistake happens--and also treat their employees with basic respect. Unfortunately, this is not one of them. I want to emphasize I have never not shown up for an appointment all the years I have been a customer. In my conversations with local friends, I think many seaport residents fall into the same pattern of going back to this location due to proximity and convenience. However, they have all had the same experience of inconsistent quality and customer service.

I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!

It's a bright and pleasant environment however I will not go back although it is in a very…read moreconvenient location. I made it clear I was not happy with the service and they did not seem to care. Oh well, type of attitude.

I highly recommend making an appointment here! I saw Kyleigh for a hydrafacial and it was amazing…read more She was immediately very welcoming, knowledgeable, and careful. You can tell she loves what she does, and my skin felt incredible after. Will definitely be back.

She's fantastic! Makes you feel at ease while providing exceptional service. Been going to her for…read moreover 15yrs!

Small is good. $14 mens' haircuts. John made my bf's hair…read morelook stylish and made him look young and fresh. And Mary, the owner/Waxer is a trip. Inexpensive and fast. No-cloth strip waxing. Small and friendly. And reallllllly inexpensive. Loved it.