My favorite supermarket , awesome liquor and wine selection , great employees , Lorie , Sherman ,…read moreJose are the best , always help me choose the right bottle , also the meat department is awesome and the service is always the best . 5 stars to the store and 10 stars to my favorite employees . Always a pleasure coming into this store location .

A quick shout out for the Pavillons team - thank you Eugenia and Heidi at the cash registers. Such…read moreoutstanding service. They were actually looking out to make sure the special deals from my Pavillions Just4U account were clipped and counted and took the extra time to calculate it. So fast and efficient and courteous. Another reason why I love this Pavillions! It's really the best in town. Five star service.

Overall I am a fan of Whole Foods , but this location has some tightening up to do…read more The produce typically goes bad about a day or two faster than the same items from Trader Joe's. And with some exceptions most of them the staff isn't at all friendly, often your smile will be met with a cold expression. I don't expect people to be 100% happy go lucky while on the clock , but you don't have to have a miserable expression on either. It doesn't make your experience or mine any better. Alas, this is the local Whole Foods so I'm in here weekly, maybe I'll be proven wrong and have to edit my post.

Bought 2 six pack of soy chocolate milk. About 10 days ago. 1 six pack good…read more. Second six pack expired since August 2025.. Are you serious?

I've shopped at this Trader Joe's on 8611 Santa Monica Blvd for years, and the main reason I…read moreconsistently chose this location over others was its large refrigerated beer and wine section. It was a standout feature. Cold white wine, champagne, and beer ready to go made this store worth the chaotic parking and crowds. That entire refrigerated alcohol section has now been removed and replaced with fruit, which makes zero sense from a customer experience standpoint. The alternative, a few warm bottles randomly placed near the cheese, is not a replacement. Selection is limited, availability is inconsistent, and the wine is never cold. There's also no beer. This change completely alters why people shop here. In West Hollywood, chilled alcohol is not a luxury, it's an expectation, and plenty of nearby stores still offer it. As a result, I'll no longer be buying alcohol at Trader Joe's, which is genuinely disappointing because it was always a go-to. Trader Joe's built its brand on understanding how customers actually shop. This decision feels out of touch with that philosophy, and unless it's reversed, there's little reason to go out of my way for this location anymore.

Good trader joes! Easy to get to and usually they have parking. They have everything stocked up…read moreusually.

This is a great shop to find Eastern European food and culture. The folks behind the counter are…read morereally pleasant. The store is jam packed with almost everything you can imagine from tinned delicacies to frozen comfort favorites. I like the fact that I can find things I enjoyed in my childhood neighborhood out east. I will travel here just to get some of my favorite foods. This is a tightly packed place, so take your time to browse through the stacks of stuff you can't find anywhere else. Do try things you've never had before. It's a true adventure for the uninitiated.

Wow how have I never seen this place out of the million times I've driven past? Talk about a hidden…read moregem in plain sight. It looks unassuming from the outside but inside it was jam packed with all sorts of international but mostly Russian goodies. I must be the last to know about this place because for one apparently it's been around for years and for two they had a healthy line at the counter to check out. Hot to cold food, fresh to dried and everything in between. I picked up some teas, herbs and dried fruit and nuts. I was running short on time but I'll definitely be back!

Erewhon is one of my favorite place to get groceries, quick bites, & smoothies! They always have…read moreeverything I need and their food is amazing. The store is often crowded, but it is very organized and the staff is friendly. The ambiance is vibrant and they have a great selection of produce & snacks. Their hot bar is convenient and very delicious. Their sushi selection is also excellent and the sushi is very fresh! I always make sure I get myself a smoothie as well. Their drinks are simply delicious and very refreshing. My favorite is the iconic Hailey Bieber smoothie!

This is the 3rd time I've been her and this time I got the strawberry glaze smoothie. It is…read moredelicious, the workers were helpful each time in making sure that our order was correct. The smoothies are ordered inside the supermarket so it's kind of busy and noisy but over all their system is good. The drinks are on the pricey side but their ingredients are definitely respectable. We will return again.

The flowers manager is the best, always keeping her place looking beautiful…read more Love her

Filthy dirty inside and out. Homeless people everywhere. Poor management and customer service. I…read morecalled Kroger customer service regarding a credit for organic dried mangoes that i bought but got home and found they had a sticker on them that said they may contain lead and cause birth defects and reproductive harm. Kroger customer service said they would credit my $12 and add $10 for my inconvenience but they never did so i called back and after 30 minutes on the phone where Kroger corporate called this store manager the manager wouldn't approve the $12 credit and said i had to come in the store to discuss. Screw that. Not going to waste any more of my time. For $12 they lost a lifetime customer. Ralphs is more interested in creating a fortress to manage homeless than to service their paying customers. I'll go out of my way to avoid Ralph's in the future. Good bye and good riddance.

Good Bristol farms if you're in the West Hollywood area. Big store including their usual grocery…read moreplus a bakery, beer/wine, and nice floral selection. Their florist is really talented and kind. Worked close by and great place to buy a few items. Parking is easy in their free lot.

Update: I changed the 1 star to 5 star because Michael the manager made it right and Ashley…read moregenuinely apologized. 1 Star Review: I've had multiple frustrating experiences at the cookie and coffee station at this Bristol Farms location, and today's interaction was particularly disappointing. I called around 4 PM to place a cookie order and spoke with Ashley. I was immediately told that all cookie orders require 48-hour notice--without being asked how many cookies I needed or any details about the order. I even clarified that I was only looking for one dozen original cookies and one dozen milk chocolate, and she reiterated that all cookie orders require 48-hour notice. What was most frustrating wasn't even the policy--it was the lack of basic customer service. There were no follow-up questions, no attempt to offer alternatives, and no effort to see if anything could be accommodated for the next day. The conversation felt very one-sided and dismissive. I've ordered from other Bristol Farms locations throughout Southern California and have not encountered such a rigid, across-the-board policy, which made this experience even more surprising. I ended up placing the order elsewhere, and my group was very happy with that decision for several reasons, including the overall service experience. At a minimum, I would expect staff to: * Ask a few clarifying questions before declining a request * Offer alternatives or solutions when possible * Communicate policies in a more customer-friendly way Unfortunately, this isn't the first time I've experienced slow or inconsistent service at this particular counter, which makes it harder to rely on. I would also be interested to understand what measures are in place to ensure team members are trained and supported to deliver a customer-focused experience that helps grow the business, rather than turning away reasonable requests.

I am there several times a week, solely because side it is just a few steps from where we live and…read morehence super convenient. It is small and pretty condensed and crowded. The serving staff are more friendly and helpful that the staff at the (MUCH more expensive) Bristol Farms over the road. Parking is limited but being a local that is no problem. Their fresh fruit and produce is typically much better than Bristol Farms and much more affordable :)

This is a typical grocery store that is a bit crowded but maintains cleanliness. The aisles could…read morebe a little wider and the fruit and veggies sections could look a little more manicured. The hot bar has really good food. The only true sad thing is the fish department. They said their fryer has been broken for 2 years and management has done nothing upon multiple requests. Therefore, I was unable to get fried tilapia.