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    IAA Vehicle Purchasing

    2.1 (19 reviews)
    Closed 8:00 am - 4:30 pm

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    10 years ago

    Incredibly friendly, excellent customer service, my experience honestly could not have been smoother.

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    Carcanix

    Carcanix

    4.9
    (95 reviews)

    Joel, the owner, is very professional, honest and straight forward. Joel is a stand-up person…read more Joel does the right thing for his customers! I needed a pre-purchase inspection (PPI) on a vehicle. Joel was familiar with the dealership where I was purchasing the vehicle. Joel told me that the dealership would deliver the vehicle to his shop. I appreciated this since my other option would have been to have a mobile PPI done at the dealership's lot. Mobile PPIs are not as thorough as PPI's done at a shop, where the vehicle can be put on a lift The dealership sent the wrong vehicle to Carcanix! Joel was not at the shop when the vehicle was delivered. The mechanic that took delivery of the vehicle only knew that a vehicle from the dealership was on its way and needed a PPI. The mechanic presumed that the vehicle delivered was the right vehicle. The mechanic performed the PPI. When Joel returned, Joel noticed that the vehicle received was not the one Joel expected. Joel called me and told me what happened. In short, Joel did the right thing and returned what I paid him for the PPI service. This of course is good business; others would have tried to find an excuse or come up with some reason not to return the funds or maybe only a portion. We had a good conversation about autos, auto industry and dealerships. It became obvious that Joel is a knowledgeable automobile enthusiast. Joel takes care of his customers' vehicles as if they were his own. I live in San Diego; if I lived within a reasonable driving distance of Carcanix, I know who would be taking care of my vehicles - Carcanix. Is Carcanix the lowest cost option, probably not; however, Carcanix is probably your BEST Value and Quality - Top Tier option. Joel, Thank You for your service & consideration.

    Carcanix is hands down one of the most honest and helpful auto shops I've dealt with. I spoke with…read moreJoel about an issue with my car, and not only did he give me a fair estimate, but he also took the time to explain everything to me since I'm not very experienced with car repairs. The next day, when I called back after figuring out the actual problem, he straight up told me it was an easy fix and encouraged me to try doing it myself instead of paying the shop to do something simple. That kind of honesty is rare in this industry, and it really says a lot about the kind of business they run. If you're looking for a trustworthy mechanic, I highly recommend checking them out!

    Top Quality Auto

    Top Quality Auto

    4.4
    (34 reviews)

    In November 2024 I was looking for specific model older BMW 5-series. I'm in Southern California…read moreand couldn't find the right one near me, so did a wider search and found one via Craigslist in Ata's lot. I'm already nervous about buying used cars, and even more nervous because it was too far away for me to look at. I read all these Yelp reviews for his business, and was impressed because he was rated higher than most used car dealerships. And he provided a free CarFax report, so I knew the car's history and was impressed it only had 2 owners over 24 years. I talked to Ata by phone about the car, then hired a mobile mechanic (also found through Yelp) in the Rancho Cordova area, and sent him in to inspect the car. Ata was very accommodating and tolerant of the mechanic's inspection and lengthy test drive, during which I was on the phone with the mechanic and Ata. I ended up buying the car, and Ata recommended a shipping option he's used that even cost less than what I could get through one of the national car transport companies. Ata took care of a small dent in the bumper before shipping the car, he included the 30-day drivetrain warranty noted on the Craigslist ad, handled all of the paperwork, and I ended up with a great car I'm thrilled to own! The man takes pride in the cars he "curates" for his business and is an honest gentleman. Truly a "Top Quality" operation.

    I had a great car buying experience here. Ata was very helpful and patient with me. I have…read morechallenged credit so we had to jump through some hoops to get me qualified but Ata made it happen. He also replaced the dash in my car a few weeks after purchase at no extra cost. I have nothing but great things to say about Top Quality Auto. One thing I loved was the fact that there was no pressure at all to buy. This was the most relaxed and hassle free experience I have ever had at a dealership! His prices are also very fair. Thank you again Ata! Will definitely reccomend you to friends and family looking to get a car.

    MPB Auto Repair

    MPB Auto Repair

    4.6
    (42 reviews)

    Where do I even begin? These Gentlemen were a God send!…read more So prior to contacting MPB for emergency work needed on my vehicle, I previously attempted to work with another repair shop regarding some emergency work that needed due to what I thought, was major damage to my car. Thinking what was provided at my initial diagnosis and what I was quoted, scared, stressed and worried is putting how I was feeling about my predicament, lightly. So, strapped for what I thought was going to be close to 5 grand (Yes, that's what the other shop quoted me) and a LONG list of work that was advised "Needed" to ensure my vehicle ran properly, I became worried that I wouldn't be able to drive my car. So, I searched for somewhere who could work with me in what I actually needed and came across MPB Auto Repair. I called and spoke with Tony (I'm sorry if I misspelled it!) and gave him the rundown. Tony was able to quote me and advised I bring my car in for diagnostics. Tony quoted me and said we could find ways to work together without over charging me and get me back on the road. So, I brought my car in and was able to quickly get a better diagnosis than what I was initially provided - My alignment was off and just needed to be fixed - and man, when some of these people say they worked quick? They're Quick! No BS. Transparent. Straight to the point and affordable work? I went from being stressed and panicked to happy and so relieved. I absolutely will be coming back for work in the future. They were also pretty easy to find and very very customer friendly. On a personal note, I hope you guys continue to have plenty of success in your business. Thank you for your humanity and willingness to help me get back on the road with my wallet intact. May you continue to be blessed in your work

    Horrible customer service. Never replaced stripping on my door. Told me to pay extra for it, even…read moreafter paying my insurance deductible. Never go here.

    IAA Vehicle Purchasing - auctionhouses - Updated June 2026

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