I've been seeing Gabriella Gerbi for over 4 years, and I honestly wouldn't trust my face to anyone…read moreelse. She is THAT good. From day one, she's been incredibly knowledgeable, precise, and honest. She really listens to what you want, explains everything clearly, and never overdoes it. My results are always natural--just refreshed, balanced, and exactly what I'm hoping for. She's consistent, professional, and genuinely cares about her clients. I truly can't say enough positive things about her!

I'm sure the treatments and products were great I came in looking for help with products then…read morefinding out there is a whole cosmetic dermatology center I was excited to book an appointment and ask questions however the lady with the tattoos in the front was sooooooooo rude and she seemed annoyed with me from the beginning she kept rushing me to make an appointment for a few hours later which I couldn't because of my daughters dance recital and then I was hoping maybe to get some products mind you she wouldn't walk me downstairs to go through the products with me. As someone who likes to look at things visually.. which is why I came into the store.. I pulled out my phone to see the inventory because I didn't wanna walk up and down and then she kept rushing me to see what products I wanted.. by this point I was over it.. I came here looking to become a costumer and spend money but the lady really needs to learn costumer service. She made it seem like she had somewhere to be sitting behind a desk. And I was walking around the store downstairs for 5 mins waiting for someone to come help me and no one was to be found till I went upstairs. Yikessss.

This may sound dramatic, but I truly don't know if I ever understood the word "rejuvenation" until…read moretoday. My husband and I came to Ole Henriksen Face/Body Spa to celebrate our wedding, and I genuinely cannot say enough wonderful things about our experience. We were being treated by a friend as a wedding gift so we had a specific budget to work within, and I had absolutely no idea which treatments to choose or what would make the most sense for us. Before our visit, I called and spoke with Carla, who was incredibly patient and helpful. She walked me through all of the services they offer, answered every question I had, and gave us amazing recommendations without making me feel rushed or pressured. When we arrived, Samantha checked us in and happened to overhear my husband mention to me that he's always wanted to try red light therapy. She immediately offered us both a complimentary 10-minute session. It was such a thoughtful and unexpected gesture, and only the beginning of how special everyone made our day feel!! My husband had his massage with Nadia and said he has never felt better after a massage. She appreciated his direction and tailored the entire tx to exactly what his body needed rather than taking a one-size-fits-all approach. He cannot stop talking about how amazing he feels!! I had my cucumber and honey body cocktail with Melissa, and she was an absolute angel. She was so warm and sweet, and the tx itself was incredible!!! From the moment she introduced herself I could tell she's not only exceptional at what she does, but genuinely cares about creating a wonderful experience. When I mentioned that we were celebrating our wedding, she completely surprised us by arranging a complimentary 45-minute couples Moroccan bath after our individual treatments. Blanca, the bath attendant, had everything beautifully set up for us in a private room with ambient red lighting, two huge tubs filled with essential oils and jets, full glasses of champagne, tea, and snacks. It was romantic, luxurious, and so so thoughtful. Just the perfect way to relax together and *soak* in this new chapter of our lives. Every single person we interacted with made us feel genuinely welcomed and cared for. Everyone seemed genuinely excited to make our experience special, and it was overwhelmingly beyond anything we could have hoped. We can't wait to come back!!!

I made an appointment to get a hydrafacial at Ole Hendriksen and was extremely fortunate to get…read moreMary who is the cutest and sweetest esthetician. She is also incredibly knowledgeable about how to treat different skin types. I HIGHLY recommend booking with her every 2 weeks at this wonderful spa in WeHo.

Yasmin, Mariah, Brynlee, and Montana were all so lovely and professional. They got me set up with…read moreeverything seamlessly and made the entire experience feel easy and welcoming. Yasmin especially deserves a shoutout. She is an incredible PA. Knowledgeable, attentive, and truly caring. She took the time to explain everything thoroughly and made me feel completely comfortable and confident every step of the way. You can tell she genuinely loves what she does, and it shows in the level of care she provides.

I had a very concerning experience with this spa. Based on the medical opinion of three other…read morephysicians, I was provided medical treatment that was unnecessary, and I experienced serious side effects afterward. When I reached out for help and tried to explain what was happening, the spa refused to provide any meaningful assistance. What made the situation worse was the way I was treated when I called. The receptionist was dismissive, refused to listen or understand the seriousness of my concerns, and ultimately hung up on me. And stated that the advice of my General Doctors is just his basic opinion. For a business providing medical or wellness-related treatments, that kind of response is unacceptable.I would not recommend this spa to anyone seeking responsible care, proper follow up, or basic professionalism when something goes wrong.

Mona was super knowledgeable and patient since it was my first time getting a face peel and Botox !…read more I would go again only with Mona !

If I could give this business less than a one star, I would happily I have never in the history of…read moreliving in Los Angeles encountered bad Botox I paid $780 which is usually way more than I would pay the week of the Oscars. it never took. I ended up with creases I didn't have prior. My eyes ended up sagging down. I called them. They wanted me to come in a second time. I did only made the situation worse ended up with the crease now between my eyes and they only gave me a partial refund on my lips. They offered to have me come in a third time I said I no longer trust you I want my money back. Verbally said they would never did I then showed up to their office three times they were never in sent me up to a different location. Spoke to a manager who said oh we certainly don't want small claims or a Yelp or Better Business Bureau and we will get back to you as soon as possible and no one ever did. I am still fighting them this need they need to go out of business. They're awful.

Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

Felicia is without a doubt one of the best in aestheticians. I love having my facials done by her…read moreand while waxing can sometimes seem like a possibly terrible experience Felicia makes the whole procedure so easy to endure. I highly recommend her and her business to all who are looking for waxing or other facial services.

The best facial service in LA and wonderful staff!!…read more I visited Gloria Skincare and had a wonderful experience! I was referred by a friend and heard many great things about this spa. From the moment I walked in, Lydia the receptionist was so friendly and welcoming. The lobby was clean and beautifully decorated. I also noticed how organized the product displays were. I met with Manager Jennifer for a complimentary consultation. She was so knowledgeable and informative. She recommended me products from DBH and Dr. Grandel. I had the Karis facial for anti-aging and skin rejuvenation by Esthetician Michelle. Michelle was so incredible! She was kind and had skilled techniques. It was so relaxing and my skin felt hydrated, refreshed, and noticeably brighter afterward. The entire experience felt luxurious and personalized. I will definitely be coming back and recommending to my friends and family. Thank you again for the wonderful experience!

TLDR: service is fine, but they will try to bully you for a tip…read more I purchased a 90 minute facial via Groupon. When I called to make an appointment and was asked for the voucher information over the phone. I found that a little odd and decided to provide that info at appointment time. I was serviced by Eva. Overall the facial and little massage of the back and arms was great. There were some moments the facial massage was a little too much pressure for the neck/face area, but I was overall pleased with the experience. Once the service was complete Eva TOLD me to leave a tip of at least 20 percent. I responded "I intended to tip anyhow because I enjoyed my service, but you cannot tell me to tip or how much." I left the tip in an envelope where all these signs about tipping are in the service room. After I returned to the reception area Eva is waiting for aggressively pointing at the tip envelope. The lady at the front desk asked how my service was. I replied" I enjoyed my service, but after being told to tip and how much in the service room and now Eva pointing at the tip envelopes I'm very annoyed. A tip is not required." At this point I wished I had left no tip at all. This was a ridiculous end to what thought would be a great experience. If your staff wants a certain amount per person then include it in the price or don't promote on Groupon. No one wants to be harassed for a tip.

Oxsana was amazing. I booked a body scrub and a Swedish massage. The body scrub felt amazing and…read moreleft my skin so soft. The wet room was fantastic,the rain shower head was a very nice experience. The massage was so relaxing. I would recommend Raya for all your spa needs. Thank you Oxsana you are the best!!

I had a facial with Karmela, who was very kind and thorough. She helped me better understand what…read morewas going on with my skin and gave me several helpful recommendations. My skin was glowing afterward! I also had a massage with Oxsana, which was wonderful. The chairs were so comfortable, and the environment was very relaxing. It was also cost-effective, which I really appreciated. I'll definitely be back!

My partner and I had the Glass Skin and Trouble Skin Facial at Hanok K-Beauty, and it was honestly…read morethe best facial treatment we've experienced in LA so far. What got complimentary skin analysis before the treatment to identify our specific concerns. The treatment itself was incredibly relaxing and effective. After the facial, our skin looked noticeably healthier, and so glowing. We also loved the beautiful garden setting, where we were served complimentary tea, adding a peaceful and luxurious touch to the whole experience. Highly recommend Hanok K-Beauty to anyone looking for authentic Korean skincare treatments and visible results in LA!

The Korean Special was absolutely amazing. The experience was incredibly relaxing, the facility was…read morespotless, and the service was exceptional. The skin analysis was very thorough and informative, with personalized recommendations that made me feel truly cared for. The tea service was a perfect touch and added to the overall calming experience. Highly recommend!