Excellent service! Very professional, reliable, and reasonably priced. The results are real and of…read moregreat quality. Highly recommended!

VICKY'S CLEANING SERVICE COMPANY ITS AWFUL!!! do yourself a favor DO NOT HIRE THEM!! They took my…read more$185 and ran with it. They came to my two level single family home and stayed less than two hours and collect the money and left me with a dirty house. They also damaged my IPHONE charger and didn't say a word. If you want someone to come steal your money , damage your items and still leave you with a dirty home than they are the ones that you need. Please read the negative reviews about them and don't get fooled. I am so disappointed and wished I never hired them.

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

I've been using A Cleaning Service for my condo for over 10+ years and have found the team to be…read morereliable, trustworthy, and most of all excellent at their job. Nothing beats a clean home and I look forward to my cleanings every 2-weeks. Scheduling is a breeze, any questions that I've had have been addressed immediately and the peace of mind they provide me is enormous. I highly recommend!

Contracted with Katie to clean my old 3/2 apartment I moved out of do $380. The cleaner was on…read moretime, she was nice but she didn't finish the apartment before she left. I had a cat room that was a little gross, gave a tip for her to clean it. She left before the apartment was done and I was out of time as I had to turn on the keys in 15 minutes. I sent her the pictures I took after the maid left. Conversed with the owner Katie again and we agreed that it wasn't finished and she missed things she was supposed to clean. Katie agreed to refund $100. UPDATE: Refund finally came through. Good communication at the end. Make sure you ask all your questions before you book them.

Sorry for long review. This is for a service done on June 12, 2017. I'm including as many pictures…read moreare possible to help with your decision to hire this company. Prior to scheduling, I check their options online, I called and spoke with Lekia because I had some questions about their services and I wanted to make sure I was selecting the correct one. This is for a condo (rental unit/lock box for key on site) where previous tenants had made a huge mess. I wanted the cleaning company to clean under the washer/dryer, refrigerator and stove. I explained that there was quite a lot of work to do. I noticed they had two options, Deep Cleaning and Move Out. So my questions where, do you clean under the appliances and which service should I select to make sure I maximize my results, if both services are required, I'm ok with that as well. Lekia informed that only one service was required, Move out. This was to allow for everything to be done. I went back online booked my service and provided tip. The service was not available until Wednesday I believe but I included a note requesting for earlier cleaning if available. I received an email confirmation, they moved it to Monday. So far costumer service was ok. I get a call on Monday, letting me know that the cleaning was done but that they had left the key in the unit by accident. They asked if a copy was available, if not, they offered to replace the lock. Which was the right thing to do, except my rental management company was on their way to show the unit. So this was a problem. I told them, my mother who stays 5 mins away has a key and I needed that key to be back in the lock box within the next 15 minutes. I didn't anything for the next 20 minutes so I assumed the key was placed back. WRONG! I get a call from my rental management company looking for the key. They had to wait for Lekia to come back and open the door with the extra key. These should've being a warning for me. In the afternoon I get a call from my rental management asking me to go check the unit because it didn't look like it was clean. I stop by on Wednesday and yes, they didn't do a very job at all. I send them an email, Lekia called and as I was explaining my frustration, she started speaking over me, cutting me off, raising her voice, and decided to blame the management company. I told her that I couldn't continue and to please send me an email with her explanation, she did. I'm going to try to include copies of our email exchange but I think Yelp limits the amount of pictures. We exchanged several emails, my last one was requesting to be contacted by the owner and/or manager. I'm still waiting to heard back. I will include this review in Google Review as well.

Amazing! Two Maids and a Mop exceeded my expectations. Scheduling was a breeze, and the overall…read morecost seemed reasonable. The two ladies arrived a few minutes early and got right to work. We requested the premium service, and they did not disappoint. The house was thoroughly cleaned in 90 minutes. They cleaned spots that other services routinely miss. As a result of the amazing service, we happily signed up for biweekly cleanings.

The Most Wonderful company to do business with. Just hired them to do weekly cleanings for me and…read moreit's the Best decision I've ever made. From scheduling, maids arrival, and them making sure you are 100% happy,Customer Service is their priority. Everyone from front office to the maids themselves, they Want you happy!The maids are prompt, detail oriented, respectful , very careful, courteous & trustworthy.I Highly Recommend them . 5 Star service Every time!

Today's cleaning was just ok. There were a lot of areas missed this time around. I used them for a…read moredeep cleaning once and they did a good job. This time around I went for a regular cleaning and was disappointed. For the money spent it was nothing spectacular and there were a lot of areas that were not clean.

Booked for a cleaning and I would not recommend nor hire again. I checked off I have a basement and…read moreattic, (note there is no option on the website for in choose either or) they wanted to argue that only one was selected, if you have the two combined into one section and there isn't an option to select both separately then it's expected to have them both cleaned. They were not. Then the cleaning staff lied and said they did clean the attic they did not. Instructions were given on where the key would be and where to place it, those directions didn't get followed and then they said I didn't give them key instructions. The basement wasn't cleaned due to them being worried about the dog. They claimed they couldn't find the light switch. The light switch is at the top of the steps and there's another set at the bottom. Dog was secured in the crate the entire time. Not once did anyone call and ask about the light switch, they didn't ask if it was safe to go downstairs and instead of just saying they messed up, they wanted to argue. In addition to that, there is a light right at the basement door before you open it, had they turns it on, they would've seen the switch ‍. My gut tells me they forgot or kissy didn't want to do it. It's terrible service, they did a very basic job and I do not recommend ever. ‍

After conducting extensive research with the help of Yelps project feature, I decided to give The…read morePerfect Clean by Genesis Team a try with a one-time cleaning as a trial run. I requested deep cleaning services for my home, including the bathroom, kitchen, floors, and general dusting. I'm so glad I chose them! From the start, their professionalism, flexibility, and affordability stood out. They did an incredible job--every surface sparkled, and any concerns I pointed out were addressed immediately and with care. They exceeded all my expectations and left my home spotless. Because of their exceptional work, I quickly requested recurring bi-weekly services, which are very reasonably priced at $100. Their flexibility makes scheduling stress-free, and I can always count on them to deliver consistent, high-quality results. If you're looking for reliable, professional, and affordable cleaning services, look no further than The Perfect Clean by Genesis Team. Highly recommend!

I use Perfect Clean by Genesis for cleaning services for my condo and my experience has been…read moreamazing! Deisy and her cleaning crew are very professional, caring, detailed, and affordable. I have recommended them to many of my friends and family members. I look forward to my cleaning every month!

Was looking for a local cleaning service to assist with my spring cleaning. Washington cleaning…read moreservice was very prompt when it came to responding to my request via yelp and offered a competitive price compared to other cleaning services in the area. They were able to work with my schedule and gave me notice when the technician was in route. Gary was my technician and he was awesome and did a great job. He did wear his mask and kept to social distancing during his visit in addition to being very pleasant and professional. Although I won't know the results until my carpet and couch is dry I feel as though a thorough job was done. So far I am happy with my service and look forward to using Washington Cleaning Services again and recommend to anyone in the area looking for a cleaning service.

The company was quick with a response when I requested a quote and was very detailed with the…read morequestions asked for specific information to give me an accurate quote. To many times I have requested quotes, been given quotes, only to be charged more when the other companies cleaners show up because the company would fail to ask specific information. Washington Cleaning was very competitive and once I committed to them, they ensured that the dates and time were convenient for my schedule. The home cleaning and carpet cleaning team showed up on time and spent a very extensive amount of time on every room up until the the time they left. They even went over certain areas an extra time to ensure that the cleaning was to satisfactory conditions. I would definitely recommend this company to anyone who is looking for move in/move out services from professionals who take pride in their work.