Kasey and Ryan were amazing communicators throughout the entire process. I had my vehicle towed…read morethere without being present, and they were able to diagnose and fix everything within a day all without me ever having to be there! I appreciated their kindness and the thorough explanations they provided, especially as a young woman dealing with car problems. I would highly recommend them to anyone looking for honest, genuine service.

We have been bringing our cars to Kobar's for the entire 20 years we've lived in Gilbert. Very…read morereputable, honest business that does a quality job and is honest. If there's nothing wrong with your car except a bolt that needs to be tightened, they tighten it-that type of thing. They've caught mistakes made by others, more than once, that could have been very dangerous. They do oil changes, handle things efficiently and are very polite. We love and recommend Kobar's to anyone who will listen.

I received a quote from another auto shop to switch out the water pump and radiator hoses that were…read moreleaking due to the age of the car. It seemed a bit steep. A friend recommended I reach out to Aaron with Kelly's automotive. He was able to give me a free second opinion, and the repair for around $600 less than the other shop would have charged. Plus it was ready the same day I dropped it off! I can't say enough good things about this shop. A great first experience!

Today, I called with 2 questions regarding bringing two of my vehicles to this shop. I asked the…read morefirst question about whether I could get a part installed and Jay condescendingly told me no. That answer would have been fine had he not used that tone--as I was prepared to purchase the part from him and return the other one. So, it wasn't what he said, it was the way he said it--laughingly dismissive without further discussion on what could be done. Ultimately, based on that interaction, I didn't even go into scheduling my other vehicle for an air conditioning repair. So, maybe Kelly automotive reviews are good from their actual automotive work, which by the way, I have taken my car there before for a water pump replacement, but going forward, I will go to a shop that is respectful to their customers and at least listens to the entire request.

Driving my sons to school one morning I stopped to get cash for their lunches at the ATM and my…read moredrivers side window got stuck in the down position. The motor crashed. I went to one repair shop and they couldn't get me in for a few days. It would not be safe to leave my vehicle open so I needed it fixed right away. I searched for someplace close by and came across Affordable Automotive Repair. I gave them a call and they said they could get me in right away. Tim was fantastic and friendly. Gave me a quote before the work was done. It was reasonable. My window works great now! However the reason for my top notch review is the customer service I received. I received a text message thanking me for my visit and that they appreciate my business. I received a follow up text a month or so later asking how my vehicle was running and to make sure everything was still good. This blew me away! I've never had a business follow up like that before. It is refreshing to know that a business values its customers this way. I will be taking my vehicle back for any needs it may have.

HORRIBLE SERVICE, THEY WILL ROB YOU!! My mother in law came…read morein for a simple oil change, and they came back saying she needs to spend $1500 on new struts due to them "leaking", on a vehicle with 30k miles, and an alignment. I've been working on my own vehicles and others for over 10 years. She brought the car to me, NOT A SINGLE LEAK ON ANY OF THE STRUTS, and 0 sign of an alignment being needed. Almost looks like they sprayed PB blaster on the strut to make it look damp. THESE GUYS ARE FULL OF SHIT! 0 wear on her struts, 0 irregular wear on the tires, 0 signs of any of these service needed. IF YOU COME TO THIS STORE, BEWARE!!!

Dylan saved the day again I noticed my AC was not cold and he arranged right away an appointment to…read morefix it. My car is nice and cool considering we are Arizona and it's over 110 outside. Thank you for having outstanding Service Advisors.

Everything about AAA Gilbert Auto was perfect. I would recommend the firm to my family and friends…read more The service was quick, professional and friendly.

Jake and his team are great , honest , reliable best place…read moreto go . Thank guys for great service

Got a quote for replacing the front pads. They quoted me $400 for the front pads and $800 if it…read morethey had to grind/replace the rotors. Didn't go with them because they couldn't get the pads quick. They said give them a day to get them. Got a quote from a competitor and paid below $200 with no rotor work. Talk about taking advantage of someone.

Try sold me very old tires and said they would refund me and they never did!…read more They also tried installing the wrong size valve stems which could have caused an accident. I had to drive around to find the correct ones. I asked for white walls out they mounted them in. Terrible, terrible service and they never reimbursed me for the old tires they sold me that I couldn't use. I had to go to another tire shop to buy ones I could use. I will never ever deal with Pep Boys again. This shop is in Chandler I believe on Guadalupe and Gilbert Rd. Absolutely do not recommend them or any Pep Boys as their corporate office contacted me and promised to reimburse me and never has.

We had an extremely disappointing experience with Pep Boys in Gilbert, AZ, and I would strongly…read morecaution others before doing business here. We purchased a set of tires for our small travel trailer about two months ago. We were specifically replacing our existing tires due to age--not wear--so it was important to us that we receive newer inventory. After getting the tires home, we discovered they were already four years old. Unfortunately, that wasn't the only issue. The tires were initially installed with the wrong valve stems, forcing my husband to go to another auto parts store to purchase the correct ones and bring them back for installation. On top of that, we were charged for tire balancing--a service that was never performed--requiring yet another trip back to the store to have it corrected. After finally getting everything sorted, we discovered the age of the tires and immediately contacted the store. We were then informed that the store itself cannot issue refunds, and that only the District Office has the authority to do so. We attempted to escalate the issue by contacting the district manager multiple times, but our calls went unanswered and voicemails were never returned. We also spoke with the store's service manager, John, who repeatedly assured us we would hear back soon. Nearly two months later, we have received no follow-up and no resolution. This experience has been incredibly frustrating. Between selling old inventory at full price, failing to complete paid services, and providing little to no customer support afterward, this location has completely lost our trust. We will not be returning to this Pep Boys location, and based on this experience and the company's policies, we will not do business with Pep Boys again. We strongly recommend taking your business to a reputable tire shop that stands behind its products and services.

New in town, brought my daughter's car in with AC issues. Had to order part from back east (older…read morecar). Long story short, they ended up repairing the existing part and got the AC working again. My daughter is going to school nearby and they were able to get her a ride to her home after dropping off. Dustin is a good person and they are a trusted repair facility.

I can't vouch for the automotive side... but the Uhaul rental leg of the business left a lot to be…read moredesired. After being directed to this location by UHaul.com to rent a truck for a one way trip, we were told they would only rent us a 15ft truck for a one way trip (despite uhaul.com literally directing us HERE). This was after the UHaul rep disappeared for 20 minutes & upon his return, elected to help the man in line behind us before acknowledging our existence. The shop manager came out & apologized for the delay, but told us he didn't know anything about Uhaul all as the line continued to build. One customer left out of frustration. Perhaps the shop manager should take an afternoon to learn about a service his shop offers. Went around the corner to another Ubaul location & they had us taken care of in under 10 minutes. If you need to rent a truck, go elsewhere.

Stormy was incredibly sweet from the first phone call to picking up my car…read more They got me in last minute for an oil change and rotated my tires and changed my air filters. Love the recommended options while checking my car. I think I paid $113 for oil change and air filters with other free things they include but such a good deal for the attention your car needs. This place is so detailed and I will be back!

Contacted them again because now nothing works on my A/C! David is a rude arrogant incompetent non…read moreChristian. DONT GO HERE! This rip off joint screwed us out of over $1,000. My husband and I are older, they talk like shrewd liars. If I could give ZERO STARS, I would. They're horrible.