Came in with an horrible toothache towards the end of 2025, and they were able to treat me and get me started for a root canal. It was very difficult to find a dental office that was open during the holidays. Ideal Dental Hutto was open and saw me right away. The staff were friendly and caring, and very detailed with setting expectations and explaining treatment plans. Thank you Ideal Dental Hutto for your care. read more

I had a very disappointing experience with this dental office. This was my first visit, and I was surprised by how the front desk handled check-in. I arrived on time at 3:30 PM, but I was told I would only be seen if I completed all paperwork within 10 minutes, which felt very rushed and disrespectful. Before my visit, I called to ask about the cost of a simple dental cleaning without insurance. I was told it would be around $200. However, after the visit, I was billed about $1,400. During the appointment, I felt pressured to accept additional treatments such as fillings, even though I only wanted a regular prophylaxis (routine cleaning). After X-rays, I spent about 1 hour and 15 minutes there but did not receive the basic cleaning I originally came in for. Overall, my experience was frustrating and not what I expected based on the information I was given beforehand. I would recommend others confirm all treatment plans and pricing clearly before proceeding. read more

I would just like to express my gratitude and appreciation for the entire staff at Ideal Dental Hutto. I have been turned away from dental office, after dental office, after dental office, and Ideal Dental made sure to get me in last minute and take a look at my problem, and were able to offer solutions. As someone with severe anxiety, I ended up having an anxiety attack, and MULTIPLE staff members checked on me, offered assistance, showed that they cared and ensured me that everything was going to be okay. I have never experienced such nurturing and caring customer service from any business, like I just experienced here at Ideal Dental Hutto. If I could rate them 10 stars, I would. Thank you all, for everything! read more

Not sure what happened to my previous review was coming here to update : Great doctor and lovely staff. They get you in super quick and are great support during procedure . I'm a weenie when it comes to dentist but, they don't make you feel like you're overreacting. Definitely recommend . read more

Dr. Timothy Estrada is now the dentist here from what I have read. I went to another dentist for 14 years and was required to change due to insurance. I was skeptical, although I am not anxious about dentist appointments of any kind, but if you are they will make you feel comfortable and relaxed by good nature, caring, kindness and gentle patient care. Dr. Estrada and his staff are really amazing. As we are in trying times with COVID, they are taking PPE measures very seriously so you, and them, can feel confident to receive great dental care in a safe environment. Times have changed, care providers change, and I for one am glad I was required to make this change. As a retired healthcare professional, I highly recommend this office and Dr. Estrada. read more

The coupon they have is misleading it said new customers $19.00 but it is for people who do not have dental insurance. The coupon was the only reason I booked the appointment in the first place. They have plenty of dentist in hutto. read more

Ideal Dental Hutto - General Dentistry Near Me - Hutto, Texas

Only came here for Dr. Zimmer. They told me she moved and I should see their other dentist. Turns out she is just at a new office. Thank God for Google! So upset they lied to me and didn't like their unprofessionalism. I have HORRIBLE anxiety when it comes to seeing doctors so in my opinion not only was lying a terrible thing to do but I would have been devastated seeing another dentist had I believed them. read more

Ideal Dental Hutto - General Dentistry Near Me - Hutto, Texas

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The morning of my scheduled oral surgery, I received a notice that it was canceled due to something happening with one of the doctors. There were no alternative solutions, other than for me to be rescheduled to another date in the future. Having endured pain while waiting for the appointment, I was pretty upset. I wound up contacting another oral surgeon, and they did the work that same day for a lesser cost than was quoted by Brush32. While I did have a good experience with the office staff and the doctor during my initial visit, their inability to keep the appointment AND the fact that they were charging more than a specialty office for oral surgery put me off to this place. I won't be going back to Brush32. read more

Dr. Zimmer and her staff at this location are phenomenal! The facility is brand new with modern decor that doesn't make you feel like you're visiting a dentists office! I haven't been to a dentist in a few years so I was nervous for my visit but the whole staff here was so friendly that I was put to ease quickly with their warm and professional customer care. They have some really cool and new technology to better asses your dental care too! This was my first experience where having full mouth X-rays was fast and easy plus it wasn't awkward or slightly painful! I thought it was really interesting when they took photos of my bite and all of my teeth and put it on a TV that was mounted in the room. I was able to view my teeth from a different perspective and take note of how I'm doing at taking care of them! I met the Dentist, Dr. Zimmer, once all of my photos were uploaded and X-RAYS were taken. She was so incredibly friendly and nice! She gave me the though news that I finally have a cavity but reassured me that I was in good hands and they would be able to fix it with minimal discomfort! I was also treated to an amazing deal of free teeth whitening for life too! My filling, cleaning, and whitening experience was so amazing! I am so happy to find such a great dentist and staff who are friendly, fast, up to date with their technology and close to home! I actually am excited and looking forward to my next appointment! Thanks so much y'all for giving me a more confident and healthier smile! read more

Absolutely not ideal. Horrible ethics from doctor and fraudulent billing practices. Stay away!!

Terrible experience! In my opinion and based on my personal experience, I feel Brush32 is not a practice interested in what is best for the patient. It is a business - a business interested in their bottom line. I felt like I was at a high pressure used car dealership! The tag team 'closers' are there to get your signature and your money! If you join their 'club' the outrageous prices become just plain too high prices. The dentists I encountered seemed rehearsed to pressure the patient into the higher cost procedures rather than less invasive procedures. My personal issue had to do with patient safety and concern rather than their seemingly shady pricing issues. I did not feel my health concerns were addressed at all. I also did not feel that the dentists were very confident in their own skills. read more

I get regular cleanings every 6 months. Earlier this year I decided to try this office since it was closer to my home. I selected a specific dentist and made my appointment. I selected a specific dentist and made my appointment. When I showed up to my appointment the office seemed nice and everything was new. Unfortunately, things went downhill from there. Instead of seeing the dentist I had made an appointment with, they told me that dentist and staff was out of the office that day and new people were covering for them for a few days. This was the first strike against them. I would have been fine rescheduling my appointment so I could see the dentist I wanted to instead of seeing a temp dentist. They didn't bother notifying me the dentist was out that day. Next they did the cleaning and exam. I get a cleaning and exam every six months so I wasn't expecting any big things to have changed since my last visit. The dentist was aggressive with his diagnosis. He said I had several things that needed to be taken care of. He and the staff were aggressive with this and tried to make me stay and get the work done that day. I was put off by the experience so when I was leaving the office when they asked me to make a follow-up appointment, I told them I didn't want to make one at that time. I have since gone to another dentist and I didn't need all the work done the Brush32 dentist said I did. Overall from that appointment experience and from some of the follow-up they did after the appointment, they came across as very aggressive with their diagnosis and pressure to let them do the work. read more

My reply to the business:"the mistake remains unresolved." I will never step into this place again. I gave it a try based on previous reviews, but my experience was negative. The office is inexperienced with insurance claims. Also, this office has changed its doctor and the whole office crew within a short period of time. I found out that they had filed an erroneous claim to my insurance. I contacted them and they said they would fix it. Till today the mistake remains unresolved. read more

My husband needed his wisdom teeth out and the front office staff was able to get him in quickly. The office was very accommodating and informative. He ended up getting scheduled in Kyle since the surgery isn't done in Hutto. read more

I am very pleased with the staff & new Dr. Mattingly! Their kindness made me feel very welcome & eased my discomfort! I look forward to getting my future cleanings done. Thank you!! read more

I just wanted to give a big shout out to some special people at this dentist office. They are wonderful, awesome the doctor rocks!!!!!! May God bless and keep you all. I was really scared, embarrassed, you all made me feel at ease, thanks from the bottom of my heart!!!!!!!!! read more

I really like your Hutto location because of the convenience of being right around the corner. However, just when it seems a dentist is in place and I'm comfortable with them and the staff...the staff is gone and a new dentist appears. The "revolving door dentist office" is what y'all should rename the practice. I will no longer go here and plan on finding a stable/ loyal family dentist for future needs. read more

Amazing dentist and staff. They are always accommodating and extremely friendly. Always caring about my needs and making sure that I am comfortable. I would highly recommend this office for anybody needing dental work. My dentist for life!!! read more

I needed to find a dentist that accepted our new insurance for my family of four. I decided to give Dr. Zimmer a try since since she had great reviews. Those reviews were spot on. Dr. Zimmer, the hygienists & the front office make you feel so welcome and put you at ease. All of us had a great experience (I had 3 crowns done with zero issues). They have state of the art technology & the office is clean & modern. I highly recommend this place to anyone that is looking for professional and affordable dental care. read more

These ladies across the board are amazing, sweet and so easy to work with! Highly recommend you go there!!! Thanks ladies!!!!!