I was in Shoreline-office I had my teeth clean the assistant and the doctor was very nice.I like my doctor she does a good work. however the office and the office manager was so rude. I wanted some work done in so they gave me a price quote in writing then when it is time to do work the office change the price jack up the price and I been told completely different higher price when I asked why they said it a mistake no apology no explanation so rude the office manager is wurst She doesn't care she doesn't ask what happen. She doesn't explain why. Her whole demeanor I don't like I am thinking maybe she didn't like black people she do not need my business or 4 more people I was about to bring in that office. read more

if you had a good exam and cleaning experience with them, leave with that and never ever step a foot in this dental office again. Here's what happened to me: as a mother of two young kids, for every dental visit I need to find child care.The reason I chose them to finish my implant procedure and other two crowns is they said they could complete all the work with two visits, despite their office is 25 miles away from my home and with traffic it can take about 2 hours for a round way drive.  Today I paid my fifth visit and still have one crown missing. No.1 visit was for an exam and cleaning. No.2 after drilling my implant open, they found they didn't have the abutment fitting the implant. so I need to come back again .  No. 3 visit, take the mold. No. 4 put the crowns back, but only after I arrived at the office, I found actually only one crown was ready . so I needed another visit. they promised that they would try best to fit my schedule for next visit  like a Saturday or something. However, on a Wednesday, I was called that either I could come on that Friday morning or another 14 days later because the doctor would be on vacation soon.all right...  This morning was the No.5 visit. When I made the appointment I asked how long the procedure was going to take and made it very clear that I had to leave before 11:40 a.m. They told me it took about 1 hour.  I made the appointment for 10:30 a.m. and arrived at their office punctually. after checking in, I waited until 10:50 a.m, nobody attended me. Then I reminded the front desk  that I had to leave at 11:40 am sharp. The frontdesk didn't take any action, simply told me to wait and the doctor was attending other patients.  At 10:58 am finally someone came out to take me in. The assistant was the main person trying to do the work but she couldn't, while the doctor came in and out jumping among different patients. 11:38 am ! "could I get the doctor in to fix the problem sooner?!" Finally the doctor came in and stayed more than 5 mins. He tried and even trimmed another good tooth. At the end, he told me the crown was too high and he could NOT put it on and I am welcome to come back again !!! I told him I 'd rather miss another appointment to stay longer for him to fix the problem than coming back again. but he couldn't because he had other patients ! he's badly overbooked. The urgency for him to make money is understandable but his time is time and money, why is mine worthless ? I didn't see any professional morality as a dentist and basic respect for the patient here.  another interlude about the "girls" in the office: after checking with the insurance company, I found I was overcharged 132 dollars. YES, you may never know if you don't do the math carefully for the bill by yourself. I wrote an email asking for a refund. Megan wrote back "let me ask" . I never heard anything back for two weeks. During my 4th visit I asked her again in the office, she said " ask Patti, she's taking care of the refund". but "excuse me, who's Patti?" Do you expect a patient to know all the people in your office and their responsibilities? Megan handed over Patti's name card and asked me to contact Patti myself. Well,I found Patti and she took care of it. With the endless visits, I did get to know most of the girls in their office. lol  as I have to give one star , it's for Melisa. She's responsible and shows compassion. read more

I have not been to the dentist in 15+years. I am terrified of going! It was the best experience! Jamie my tech was so great and made me very comfortable and explained everything before she did it. The office is nice, clean with the latest in technology. I would have been to the dentist sooner if I had know about Reign Dental! I highly, highly recommend. read more

Be careful, they make you pay for cost up front and then bill your insurance and get money from them too! They were doing this to me for two years, before I found out by speaking to my insurance who told me they paid covered my services. So basically they were getting paid from my insurance and from me for two years. I told asked for printout of all my payments over the past two years that my insurance had paid for that covered my services but they told me they couldn't do that. i stopped going to them. they tried to bill me the following month $20 some dollars, I told them considering the scam they pulled on me they better waive this balance, which at least for that they did. I told them I don't ever want to see another bill/mail from you guys. I had recommended my dad to go there and they did the same thing to him, luckily he caught on early and they reimbursed him but he stopped going there too. Who knows how many other people they are doing this to. read more

This office was clean and all of the staff were so friendly! I trust that they were giving me all the right information and not pushing me to get anything that wasn't necessary like a lot of other offices have done in in the past. Definitely making this my new dental office. Great parking as well! read more

Just got off the phone. Waited on hold for 17 minutes and dealt with a very rude front desk. I worked in dental previously and know how critical it is to make a good impression to new patients. My first interaction was a huge red flag which is unfortunate. I can't speak to the care at this office but I hope it doesn't reflect the interaction I just had. read more

I've been to multiple Dentist's around Seattle but no one compares to this one right here, form the beginning you walk in to the very last minute these people are so nice and helpful no matter what you need! Highly recommend to anyone looking for a good dentist , my new dentist 100%! read more

I can't recommend Dr. Caparas and his staff enough at Reign Dental. They are professional, cordial and super responsive. On April 20, 2018 I experienced some pain in a back molar. I called Reign Dental around 4.15PM and they agreed to see within the hour which was very surprising. They were quick to have x-rays taken and find out what the issue was which was actually sensitivity due to the an Invisalign adjustment. If you are looking for a great experience not only from your dentists, but also the support staff reach out to Reign Dental! read more

Nobody likes going to the Dentist but we all need to. This is best dental team I've ever been to and I'm very afraid of dentists. They made me feel safe and comfortable. I can go to the VA for free. I'd rather go to Reign Dental. read more

I highly recommend Dr Caparas and staff. They are highly professionals, super friendly and courteous. Everything is top notch ! And they go an extra mile to make us happy. Thank you so much , Rosangela S. read more

I have hated the dentist in general for years because of my over sensitive teeth and bad night grinding issues. Jamie did a cleaning on my teeth before the doctor comes in for the evaluation and exam. Jamie made me feel so comfortable, and communicates so well, and super gentle, I actually enjoyed seeing her. I highly recommend her if you have had issues with sensitive teeth or unease about the dentist in general. The front desk staff is super nice too! I used to work at the school right next to this office, LFPM, and I've done "field trips" with the kids so they could learn about dental health. The whole office staff is super sweet to them and patient. I wish I could give this place 10/10 stars! I also got my custom night guard here and fitted just right. I had put off getting a custom fit because insurance wouldn't cover it for years. But I'm so glad I did, and my insurance covered it! Thank you Reign Dental! read more

I have had several years of excellent dental care from Dr Hopkins and his wonderful, supportive, and professional team of dental hygienists and staff! I would highly recommend this office to family and friends! read more

Heat experience. Went in for an exam and cleaning. Hygienist was so kind, gentle and so informative. Love this office and their staff.

Honestly, I'm really sad that I have to be writing this not so great review. I had high hopes, and my first impression was great... I thought I had finally found a place I would really enjoy and feel comfortable at... but only my worst nightmare happened. I went in for a standard cleaning, and I knew I had 2 cavities I wanted to be looked at, and I knew was going to set an appointment to get them filled. After my cleaning, they said they would fill my cavities right on the spot... so I figured sure why not... lets get this over with (the dentist is literally my biggest fear and I can not stand it- I've had terrible experiences in the past.... and this one has only made it worse.) I get extreme anxiety when I get any work done on my teeth. After all was said and done, I went home with immediate pain in my teeth as soon as the numbing wore off. I had to take several IBU profin to help ease the pain. I could not chew a single thing, or let ANY type of liquid touch that side of my mouth. This was now... just over a month ago I believe and I still have pain where I cannot have cold air touch my teeth that were worked on (and its always cold outside now... great). As well I cannot stand cold or hot beverages on that side either. MOVING ON.... Yes, I did call back after a few days to let them know I was still in a great deal of pain (which I had never experienced before) so they asked me to come in and they will take a look. I went in, and the doctor drilled away... (again, one of my biggest fears.. ugh) and claimed this would help. Nope... a week or so later I called back STILL in a very large amount of pain daily... keeping me awake and not being able to eat normally. Taking pain medication every day. So I call back and once again, they ask me to come in because this time... I realize the cavity I went in about... WAS NEVER FIXED. I could see it with my own eyes... how the heck does a DOCTOR completely miss that.... when I specifically said what tooth it was... So basically he drilled into that tooth in a totally wrong spot, which I will assume never needed fixing...and now I have extreme pain from this constantly. I went back in for this problem to be resolved.... and JUST GREAT have to deal with my worst fear again... numbing and drilling away at my teeth to fill my INITIAL cavity I went in weeks before about... To this day, I still have pain and I refuse to go back to this dental office. I have completely wasted hundreds of dollars, seeing as I paid for my teeth to be fixed properly the first time, but instead it took 3 visits of terrible experiences and it is STILL a problem. I will seek out a different dentist now to hopefully help with what is wrong. I truly feel like I have been taken advantage of through paying hundreds of dollars out of pocket, and not getting the correct service I paid for... instead I'm living a nightmare where I can not eat or breath in outside air normally anymore because of how sensitive my teeth are. Again, I will reiterate I have NEVER had problems after cavities in the past... and let me tell you, I've had a LOT. Would highly NOT recommend. Stay clear and seek out a different office... unless you want to test your luck and chance having chronic pain in your teeth. Good luck. I will say, however- there was a very sweet hygienist that was lovely when I got my teeth cleaned and gave me my first initial impression as great.... this review has nothing to do with my cleaning experience... I believe her name was Shayla? She's great... but I do NOT recommend getting dental work done here with the doctor... read more

I had a wonderful experience throughout my invisalign treatment with Dr. Caparas and his staff. First, I'm thrilled with the end results, my teeth look better than I ever thought they could, and the office was so friendly and helpful- they made the process easy. Everyone there is a genuinely a delight to be around. They were more than willing to answer any/all of my questions (and I had a lot), and they consistently made time for me whenever I had a concern. Dr. Caparas and his staff went above and beyond in making sure that I felt cared for and valued as a patient, that sort of attention to detail is truly priceless. I can't reccomend the office enough. I may have started there as an invisalign patient, but I've found my new dental office for everything! read more

Best dentist I have been to yet. I am completely in awe of how nice this office is. The staff is professional and friendly. State of the art equipment including tv's and headphones. Highly recommend this office and Dr. Caparas. read more

I wish I never step a foot in this dental office!! Failed Invisalign treatment after 8 months of wearing a tray that don't fit, I tell them every time I went for my appointments and they keep telling me it will work on the next tray, net one, next one.. and at the end no result! They promised it will work by the time for my weeding and it didn't:( Imagine wearing a tray that don't even fit you for that long and no result!! Now they want me to start From a scratch and I refused to do it again plus there staff is rude to me specially the manager PAULA!!! I didn't even get an apology, she act like they doing me a favor when I paid thousands of dollars:( horrible service it's not worth it. Not only they don't deliver the service the manager is very very unprofessional and rude. You can't even complain you have to call everyday for a weeks to get to the manager and I swear they will give you the runaround after they get your money!! If you don't want to waste your money I'll suggest you not to go there!!! Go somewhere where they value you as a human and a customer! I still haven't get my money back for the failed treatment! Trust me it's not worth whatever discount they give you, go somewhere professional! read more

Dr Caparas and his staff have always been highly professional, friendly and courteous during my visits to Reign Dental. The equipment is brand new, the service is top notch and Dr Caparas always goes the extra mile to ensure a smooth and painless experience. Highly recommend Reign Dental!! read more

Best experience I've ever had at the Dentist! Jackie took amazing care of me and really took the time to inform me about lots! Will definitely go here for all my dental needs! read more