The dog wash area has definitely improved! The room no longer floods. It appears that someone is…read morechecking on the area often. The staff is always great here.

I entered the store to purchase a tow ball hitch for my truck. Before taking the item outside, I…read morepolitely approached the register and asked the cashier if I could pay for it after checking whether it fit my truck in the parking lot directly in front of the store. The cashier agreed and told me, "Sure, you don't have to pay, just try it and if it doesn't fit bring it back in for the right size -- just don't steal it." I calmly responded, "I don't steal." She laughed and said, "No, not like that." However, as I was walking out the door, she loudly repeated again, "PLEASE DON'T STEAL!" At that point I turned around and told her not to do that because it was rude and humiliating to repeatedly accuse someone of stealing when I had done nothing wrong and had actually approached the register honestly to ask permission first. I looked around the store and did not hear her say anything remotely similar to any other customer during the time I was there. The experience was embarrassing, degrading, and honestly shocking. In this day and age, customers should not feel racially profiled or stereotyped while simply trying to make a purchase. I had never been inside a Tractor Supply before, and this interaction made me feel unwelcome and judged. Because I was in a rush and needed the hitch immediately to pick up a trailer, I returned inside and got into another line to complete the purchase. Another cashier asked how my day was going, and I responded honestly that it was not going well after being accused of stealing twice. He then informed me that he was the manager. I explained that employees should never speak to customers in that manner. Although he apologized, the response did not feel sincere because the behavior had already been ignored in the moment. I am requesting that this matter be taken seriously and that additional training be provided regarding racial profiling, professionalism, and respectful customer interactions. No customer should leave your store feeling belittled or publicly humiliated. I would appreciate a response regarding how this issue will be addressed. Then to top it off someone named Areanna sends me a message that I am a "liar" but has no picture on her profile so that I can see who is attempting to harass me. I was there with my daughter and that was exactly what happened so I advise the company to review the cameras and see who the liar really is. I don't accept online harassment of any kind so good try Areanna or whomever you are. I said what I said!

Customer service is great, but I do not recommend this store at all. Home Depot and Lowe's are just…read more15 minutes away. I'm sorry, but I'm not gonna be overpaying for stuff just because it's a family owned business. In this case, I had no choice, but it's not OK. Bigger businesses are not that far away. They're not like they're 30 minutes away or an hour away for them to be charging triple the price of what something might cost look how much this five dollar broom cost me.

Came in to buy baby chicks, the customer service front female somewhat friendly but found it rude…read morethat we were rushed to pick baby chicks all because another caucasian customer came in pushing her to go help her while she was trying to help us, but the comment of pushiness to choose quickly "because she had a line" the one customer at the store ,mind you there was other employees but this lady kept pushing this employee to help her and intetputing rudely everytime we had a question that the employee directed her attention to the second customer rather than us who were being attended first. Never have i had such an awful experience at a Van Dam Farms in Quartz Hill like the one that I had today.

One stop shop for all your reptile needs. The staff is very knowledgeable on what you may be…read morelooking for or if your pets need. I go here for the dogs food lowest value for the highest protein value! My dogs cannot eat it fast enough. (That and the fresh cooked shredded chicken). My 14 year old dog loves this food and he's the biggest most pickiest eater. I have 3 lizards and each one just as sassy and bad at what they each like. I've learned a lot from just trying new things. Great selection of products and animals in store. I even get my feeders here for all my lizards. From live feeding to dry feeding they sure have everything. And if you're not sure what to get just ask. The manager is truly very open to helping you find what's best and works for you. We only go here for our pet needs. Not to mention on occasion you get to see the pups and they greet you with a smile:) Will update with pictures next shopping spree and will post the products I bought today in a bit.

Been going here for a couple years now. Good, honest owner and positive atmosphere. Incredibly…read moreknowledgeable about the animals he sells and the AV is blessed to have such a resource available. Love this place!

We've been going here for years since we moved to the AV. I'm not sure about the other reviews but…read morewe've always had a great experience. Affordable prices for our 2 big dogs.

Discovered this pet store last year when attempting to address a food allergy for my fur baby. The…read morestaff is always friendly and extremely consultative!

Amazing staff and such a great array of natural products. Staff very knowledgeable and helped me…read moreselect the best products for my pets needs. Will continue to shop here.

Went in to get some specialized food for my dog and the staff there was so helpful and nice, they…read moreeven gave me a free dried chicken neck for my pup. They have a lot of premium, high quality food, snacks and toys. Definitely a place to go if you want to be extra mindful when it comes to pet care.

I love how clean and well stocked this store is. The only complaint I have is that they don't carry…read moreBaby Blue for kittens, they do carry it for puppies, but not kittens. Which is why I would give this place a 4-4.5 star rating. This is the place I would go to purchase everything else for my kittens. Their variety in kitty litter are perfect, you have options in different cat food brands which is amazing because it's organized by brand name (just perfect) Their service is also great, I like that you can approach an employee and be helped and when your shopping around they don't bug you. I preferred it that way cause I can concentrate on what to get my cats. At the cashiers the employees I've encountered are super sweet and I haven't had any problems. If anyone has had issues with them it's because it's been provoked, treat employees shitty get shitty treatment back. But they were wonderful

I will NEVER bring my dog here again…read more Scheduled for a 9:30AM grooming appointment and told it would be a 3-4 hour wait. I have a chunky longhaired chihuahua, asked for a trim and paid for extras like nail grind, tooth brush, etc. Waited until the 4.5 hour mark to call and check up on her, was told it would be another thirty to forty five minutes and they would ring me when she was ready. Okay, fine. I waited another hour and a half without getting a call, and decided that was enough. Get to the store (she's been here 6 hours at this point) and the groomer is just BARELY starting on her haircut. So wtf have you been doing with my dog this entire time? The groomer tells me 20 more minutes, she'd just gotten off her lunch break. I wait another hour in store before they're finished, and I am infuriated. No apologies, just excuse after excuse. "Oh the groomer is new, oh we're busy today, oh your dog needed extra attention for some matting she had". Bull. They charge me $86 and by the time I get home, I realize that she still has matting in her coat, her nails have not been trimmed, and her teeth have not been brushed. So what the actual f did I pay for and wait 7.5 hours for? Not to mention, the dogs are stuck in cages the entire time they're back there and have no choice but to urinate and defecate in these cages since they're not being taken out. God awful experience. Don't use Kara, don't use this location period. I'll be finding my dog a new groomer that's actually capable of doing their work in a timely manner.

If you're looking for a cuddly Maine Coon companion I highly recommend Noble Manes Cattery! You get…read moreso much go home supplies for your kitten, too. He even gives you information on how to raise and care for your new fur baby, making it helpful if you've never raised this breed before. The cattery is filled with so many cuties that it's so hard to make a decision! All of his cats are so affectionate. It feels like everybody is a cuddlebug!! Everything is done in a very professional manner and explained very well! I am extremely glad to have found this place!

I've heard many stories of people purchasing Maine Coon kitties from Maine Coon breeders to find…read moreout they were not Maine Coons or had their money stolen. Noble Manes Cattery is the real deal. Daniel cares about each one of his cats and kittens. He's very thorough and gives top-notch service. I am grateful to have found him. I have referred others to him as well. If I decide to get another Maine Coon kitten, Noble Manes Cattery is absolutely where I'll go. Thank you so much, Daniel, for your patience, service, and, of course, for a beautiful kitten.

Went in to take my dog Ben for a grooming appointment. It was the first time in a long time that…read morehe's been in for a grooming appointment and I was extremely worried about him being to reactive, hard to handle, etc but when he went in and was serviced by Monse, he seemed to have had a great time and she did a lovely job as well!! I relayed my anxiety about leaving him there for a few hours and she assured me she will do the best she can and if anything goes wrong to give me a call right away. Thankfully, that wasn't necessary and within 2 hours he was ready for pick up. His haircut came out great and he seemed so happy and confident coming out so I know he was treated well! I'd definitely recommend booking here with Monse for your pups next grooming service.

I had taken my dog many times before and Ashley was always wonderful. Never complained about him…read more My dog has bad anxiety around other dogs so she had always suggested that I make sure he's the first appt of the morning so he's on the table by himself before the other dogs. I did this and Ashley wasn't available so I booked with Madi. She was late arriving and rude. She did let me know that she would work on him first to get him out ahead of the other dogs... I called back 3 hours later and they tell me that he won't be ready for another 2 hours.... His appointment was at 8AM & they call me at 1PM to tell me that he's ready. 5 HOUR APPOINTMENT. When I go to pick up Madi doesn't say a word to me and had someone else hand me my dog. Then they charged me an extra $10 "handling fee" because they needed an extra person to hold him while on the table. He's a pretty small dog and if she had started him at 8AM (when his appt was) before any other dogs came in it wouldn't have taken so long. I will never go back to this groomers now. Sad because we loved Ashley.

I would whole-heartedly recommend Three Little Fish to any aquatic hobbyist whether they are a…read moreveteran or a beginner. The services that Mike and Ethan provide are top-notch. They answer every question they know, as well as entertain the silly ones from kids. I used to have to drive down to Canoga Park, Thousand Oaks, or even Ventura to get great-value specimens, but Three Little Fish provides that right here! Thank you - you will always have my business!

We got fish for my kids new aquarium at 3 little fish. A young man named Ethan helped us out. He…read morewas very knowledgeable and helpful. He helped us to find schooling fish that would do well in our tank. Atmospheres 7/10 very full but kept organized and clean. Friendliness 8/10 it took some time to get help but once we did Ethan was extremely helpful. Cost $$ only slightly more expensive than any big box pet store. Overall 8/10. I would come back.

Went to their vetco clinic today for my appointment. Gina, the tech was extremely rude to…read morecustomers. she seemed like she didnt want to work. her attitude needs to be checked when talking to customers. it is a the new year. she probably needs to add kindess and politeness to her list of resolutions.Gina. You greet the customers. you are the first one they see. Please be nice. Do better next time. If you are unhappy with the job, time to find another one.

This place has great employees! The last time I went in to buy dog food the girl was letting me…read moreknow about the donations for the local dog shelter. Which I was happy to get information about. This time we went in pretty close to closing but Mia was still happy to help us! Not only did she dig out some plants we wanted from a fresh water tank, but she also helped us with applying a coupon! She was really friendly with kids too. Her and her coworker have my child a sticker and lollipops. It was a great way to end our night. I appreciate the help and the amazing attitude they have.