I've been going to this salon for over a year, but after this, I'm done and honestly, I shouldn't…read morehave come back in the first place. My first chunky highlight appointment with color was great but expensive at $380, but at least the result justified it. Six months later, I came back for a retouch of the same style and was charged $650. The only explanation? An extra $210 for "additional color." That is completely unreasonable. There was no clear estimate given beforehand, so I was blindsided at checkout. Charging that much for "color bowls" is ridiculous. To their credit, after I raised concerns, they did issue a refund and agreed to honor the original pricing for both that visit and future services of the same kind. Even so, that kind of price jump completely broke my trust. For context, I maintain my color at home for about $10 every six weeks. I understand salon services cost more, but this pricing is excessive and feels dishonest. Despite everything, I still gave them another chance. I asked for a simpler service, just bleaching a few chunks, adding color, and a haircut. My appointment was at 5:00, and I arrived at 5:18, slightly past their 15-minute policy. Instead of making any effort to accommodate me, they immediately refused service. What makes this worse is that my stylist had me booked later in the day specifically for the color portion, so I know I was scheduled well beyond that time. I wasn't asking for the full service anymore. I was asking for less: even just a partial service. That wasn't accommodated at all. They didn't even offer alternatives. I had to ask if a basic haircut was possible, and only then was I told I could either do just the cut or reschedule. At that point, I was so frustrated that neither option felt worth it. There was zero effort to work with me, just a flat refusal from the receptionist. Completely inflexible and unprofessional. Typically receptionists should at LEAST try to negotiate a solution. On top of that, their vivid colors are terrible, they bleed everywhere. Overpriced, poor communication, and awful customer service. They've lost my trust and my business for good.

I have been coming to this salon for a few years, the service is decent. Recently it has become…read moreridiculously difficult to schedule an appointment. I had an appointment on Valentine's day that was cancelled due to my stylist calling out. I understand that things happen, but there was no attempt to work my appointment in, nor was there any restitution offered for my ruined Valentine's day. The next time I came in the owner avoided me, and the stylist appologized for the cancelled appointment. I called this past Wed and needed to move my Saturday appointment to Monday at 10a. I am a busy person and a paying customer. The earliest they could do was 1p. They didn't even seem to care when I said I needed a more flexible salon, they offered to leave a note for the owner. I'll take my business to a salon that respects my time and loyalty.

I highly recommend Olivia Klein! I cannot say enough amazing things about her! She truly…read morespecializes in blondes, and I can honestly say she has given me the best haircuts I've ever had. I've never once left her chair disappointed--only completely in love with her work. She always takes the time to do a thorough consultation before starting, making sure she understands exactly what I want while also giving expert advice. Her attention to detail and skill are unmatched. She's also been incredible in helping me work toward my wedding day hair goals, and I trust her completely with such an important milestone. If you want someone who genuinely cares about your hair and delivers flawless results every time, she's the one.

I like how the stylist support each other. In other words, if your regular stylist is booked and…read moreunable to squeeze you in, they can refer you to someone else inside the salon. Team players for the clients best interests. Also I am happy with the results of my hair, thank you Hanna.

I get my hair done at the salon here every 6 weeks and Maddie is the absolute best! She's sweet…read moreand friendly and always does fantastic on my hair. The store is clean and the employees are friendly. I recently had my daughter's hair done here as well and they were so patient and did a great job!!

Went to this location to get a birthday gift for my husband and they provided us with a few…read moreoptions. I picked up one of the items to see if it smelled good for my husband and the store front desk person was like omg you broke the seal and that is what you need to take now. I was heart broken as it was my husband's special day and I wanted my husband to be able to choose what he wanted.

Great service, relaxed atmosphere. I love my highlights and color. I highly recommend.read more

I don't normally leave reviews but this one really bothered me; I came in as a new client and even…read moreexplained my hair situation ahead of time- it wasn't anything major at least nothing highlights, & root smudge couldn't fix- I was never shown the back of my hair after being dried while in the chair; the root smudge was great until I got home and had two dark lines across my hair in the back of my head, I then decided to lift my hair and check out my highlights and to my surprise...they were next to nonexistent. I was SO disappointed after spending $230 for basically...a root smudge. I am a natural level 7- I lift very well, every time I've gotten highlights. I'm honestly not sure how she missed the mark. After sending her photos, She did offer to correct the lines in my hair but I'd have to go the whole weekend with them and that I could come in on Monday... I decided to cancel and go elsewhere. I ended up spending another $150 the day after for another stylist elsewhere to fix my highlights, & remove the root smudge color that left a line of demarcation in two very obvious areas.

I love Precious. She has saved my hair from color disaster multiple times. I love her blow outs as…read morewell. They last almost a week for me. Precious is very honest about what you are able to do with color and how many times you need to come back to get everything you want. She brought me from half pink half brown to Platinum Blonde in just two color treatments. She is extremely personable and kind. She will send you reminders when it is time to come in for root touch ups and haircuts. I have never had a problem getting an appointment because she works at all hours of the day and night. She is honestly the best!

Precious is amazing! I came in after seeing her great work on yelp and she did a great job! My hair…read moreis very fine and I haven't been able to get a cut that I like anywhere! She listened to my situation and my preferences and gave me great advice before she cut my hair. In the end she gave me exactly what I wanted! I will be coming back as a regular for sure!!

I was in search for someone to rebirth my pixie cut and boy did I find her. After countless weeks…read moreof searching I was led to Toya Knowles aka "The short hair Guru" she is absolutely amazing. The shop is in Castle Hills and is upscale and everyone there is very professional. Toya took the time to see what style or look I wanted to achieve and then she gave me one of the best precision cuts I've had since I cut my hair off, her shampoo was amazing, the deep conditioner treatment with the hot towel was everything. She really did a great job styling my hair and even gave me tips to keep my style looking great. I can say I will definitely be back, I absolutely loved my hair.

I was recommended by Kendra she is a stylist in Arlington, because of the drive. I am so happy with…read morethis salon it's closer to where I live. Let's start with the shampoo it was Amazing one of the best shampoo I have ever had. Thanks a bunch Miracle. I received the warmest welcome when I walked through the door. I am so on love with my hair it's like a style right out of a magazine. Anetris is an Amazing stylist she worked magic on my head. I know have a local stylist and I love it..

Mimi is so amazing! She truly is an expert stylist! She took time to get to know me and plan out…read morethe best color and style approach for my hair. She's experienced and stays up to date on the latest colors and trends. She is very conscientious about bringing out the very best in my hair color and style. Each time I visit with her, I leave feeling absolutely fabulous! My hair looks and feels so healthy and beautiful! I have received many compliments about my hair after visiting with Mimi!  If you are looking for someone who takes time to care for your hair and who is dedicated to excellence with experienced style techniques and service contact Mimi!

Shelby just did my blonde highlights today and they look so good!! After my blow dry and a style,,…read moremy hair feels fresh and healthy. She always is conscientious and listens to my hair color goals. Also my color lasts quite a long time,!! I recommend her!

First time with Sonya and she's great!! Per reviews she specializes in short hair and Sonya…read moredefinitely is the one!! I took her the picture of the hairstyle I wanted and my hair looks great. Shop, location and personality is a 10 PLUS!! THANK YOU SO MUCH!!

Great cut and style. I highly recommend that you ease on down and see the Wiz! Very professionalread more