Well. It could be worse i guess. Ive had 6 years of experience on and off with LA landlords and…read moresubletters and they are I guess in the D+ category, Danco. I will start by saying that when my oven caught on fire without cause, not only did they not provide me any place to live until I took them to City Hall where they explained how the city works to them and they were forced to...they also blamed me for the fire when that oven model in particular, I learned later, is prone to catching on fire. I lived in an old building in WeHo managed by them and I am quite sure no one has cared to redo the wiring. The owners of the property refused to talk to me when this happened and only spoke through Danco, not even showing up to the hearings at city hall. On the plus side. Maintenance is very present and quick to reply. The rate I got on my rent for the area was quite reasonable compared to what I heard. And one employee, Cecilia I believe, is quite nice. Do not deal with Brenda if you can avoid it, she is new and already has a bit of a reputation for her snarkiness among the neighbors. Just saying. However, throughout my stay, unvouched complaints made anonymously by neighbors about my ESA dogs barking basically in the end forced me out of my place, as their claims - though unproven - were enough for Danco to send an eviction threat via email, mail, and posting it on my door for everyone else to see, just in case I wasn't stressed out enough. ESAs are for disabilities by the way. Dont expect any accommodations for those here just saying. I am not sure if I will follow up with that legally at this point. To summarize. I know no less than 4 people myself included who vacated this property within my less than 1 year stay there, and there were I believe only 16 units total. I cannot prove this is due to rent control but overall in LA, landlords will make your life miserable enough that you forget your rights and just leave. That was the case here. And to the Business Manager...kindly leave me alone and don't reply to this post. I left due to harassment and I meant it.

I rented a unit near the USC campus for three years and had a consistently positive experience. The…read moremanagement team was highly responsive--whenever I reported an issue, they typically sent a maintenance team within one or two days. Communication was excellent as well; they usually replied to inquiries within a few hours.

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Edited in light of the response:…read more Yes you "fixed" the water spots on my ceiling by sending over a dude with a spray bottle of bleach, and my broken drawer that's been "fixed" 4 times has a rusty nail sticking out the front that stabbed me last week. Meaning I now have to submit more work orders and schedule more appointments to fix the cheap lousy "repairs" your team does. It's not worth the trouble. I will be submitting my notice very soon and moving out. Can't wait to see how many things YOUR team has "fixed" yall try to take out of my security deposit.

I cannot speak too highly of our experience with Jae. She went above and beyond to get us the house…read morewe wanted. Even now after the sale, she continues to be there for us as a resource and advocate for us to make sure this process has been fair. I am so happy we had Jae as our realtor!

We found Jae online and little did we know how great she would be in real life. From start to…read morefinish, she was extremely responsive, hardworking and dedicated to the cause of helping us find our dream home in LA. She on multiple occasions made last minute weekend showing happen for us. She helped us negotiate multiple occasions with a few different counterparties. Now that we have purchased a home, she is sending us recommendations for contractors and designers and other vendors on an as needed basis. Her partner Sean is equally wonderful and also helped us while Jae was on vacation. Between the two of them, you will be in great hands when purchasing a home. We are so happy to have found a home with their assistance!

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

Rita was great to work with, very personable and professional and went out of her way to make sure…read morewe closed on time and everything went smooth!

Excellent service,,, got me through a FSBO transaction,,, many thanks to Sherri Allen for her…read morediligent follow through!

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

After briefly speaking to Jennie, one thing that stood out to me was her work ethic. If you are in…read morethe market to buy or sell a home, I am confident Jennie will work to make sure you get what you deserve.

Jennie was, by far, the most professional, sincere and honest realtor that we have worked with…read more She was a pleasure to work with and made great suggestions. She sold our home fast and the transaction went very smoothly without any issues. We would highly recommend her if you want to get the job done!

Ray was continuously advocating for the client. His recommendations for the condo staging and setup…read moreproved to be important. Managing the 6 offers with a wide variety of terms resulted in good terms with an all cash, 20 day escrow. When major water damage, from an upstairs unit threatened the deal, and required 42 days to repair, he proved himself invaluable in helping manage the extensive repairs, and keeping the sale in place. Very pleased and highly recommend

Ray Lyon has to be the most spectacular realtor anyone could ever hope for. We had interviewed…read moreseveral realtors in the West LA area to help sell our family home while we were quite a distance away. At our initial meeting we could tell that Ray was a straight shooter, insanely knowledgeable on all things real estate with deep expertise regarding the Westside and how to achieve the ideal outcome beyond all expectations. We put our trust in Ray, followed his guidance every step of the way and WOW the results were exceptional ! Ray made what could have been a very challenging process a simply amazing experience. We needed painting done, yup, he took care of that well below what it would have cost us, needed a plumber, yup he got that too, wait we needed to move all the furniture....OMG he got that done, multiple times saving us countless trips and expense hiring our own professionals....We saved thousands simply by working with Ray AND to top it off his strategy to sell the home was brilliant ( a bit scary but we went with it); resulting in a crazy fast sale, not to mention an ultimate offer and closing price that was approx 200K OVER the asking price. We never expected that but once again Ray delivered so far beyond our expectations. Rays the real deal, no one can top his super service and outstanding results. I never really saw the value of any realtor over several past home sales but holy cow...this was different. If you are searching for a realtor go no further. We highly recommend Ray as the very best you will ever find if you are looking to list or purchase a home. WOOOHOOOOOOO.....so lucky to have had this entire experience with Ray !