Super helpful patient and clear. Went above and beyond. When the screen they fixed stopped working they honored the warranty and fixed it. Thanks Juan! read more

Cracked my iPhone 14 Pro screen and got it 'fixed' here. Lots of issues since-- when the screen gets dark, it gets a weird green tint. Lots of weird flickering, often the phone can't decide what brightness to be at and cycles through a bunch of brightness settings. I brought it back in and the guy said it's an issue with iPhone's new software update, not their screens. That is a crazy way to look at it :( He said he could put a new screen on it but it would have the same issues. Really kicking myself for not going to the Apple Store and paying full price for a real fix. read more

AVOID this establishment at all costs!!. I entrusted them with my computer for repairs, and not only did they keep it for over a month, but they also managed to worsen its condition. Their promises regarding delivery times are deceptive, leading to a frustrating waste of time. Steer clear of this place and save yourself the hassle. read more

Mohamed was great he explain everything very well. He fix the screen super fast no issues whatsoever, screen guarantee for six months if we have any issues. Price not bad at all thanks again Mohamed. read more

(I do not know why my profile says I am in Sacramento. I live in Brooklyn, NY). Juan really put me at ease as soon as I walked in the door of iFixScreens in Williamsburg, Brooklyn. Gregarious in nature, down to earth, fair, and knowledgeable, Juan is your go-to guy for phone screen repairs. I dropped my iPhone 11 on concrete on Superbowl Sunday. I was sitting down, and the distance was not far. The phone worked all night, but then after 12 hours it went kaputz--completely inaccessible by touch. Something internal was off. My iPhone 11 is a few years old and I am up for an upgrade in August. Initially, I went to the Apple website and read that it offers a do-it-yourself at-home repair rentals kit service for $49. So, people who have little to no background in the complexities of the technology are to do it at home. Apple rather have inexperienced "technicians" "repair" their broken phones rather than allow third-party skilled technicians do it. My blood boiled. I figured repairing the screen was a more frugal choice than buying myself out of my contract and getting a new phone. I searched for repair shops in my area and after vetting through reviews, decided on iFixScreens. Located 3 minutes from my apartment, I thought it was too good to be true. But then again, the Apple store is also a short walk from my apartment. Before I went to see Juan, I had brought my phone to Apple and their "genius bar." One of their technicians told me that for $200 they could replace the broken glass and maybe they would be able to salvage my photos (I hadn't backed up my photos in months, had been to Iceland and saw the Northern Lights, my goddaughter was born...I know, I know; I've since learned to constantly back things up). I walked out in tears. Then headed to iFixScreens. There, Juan informed me that he would be able to not only salvage my photos but also repair my phone for half the price Apple was charging. I also was given a Valentine's Day discount as it was the same week! Within 30 minutes, Juan fixed my phone. My heart rate stabilized, happy that I could communicate with the outside world again (oh, how we have become addicted to our phones), but more importantly, save my Northern Lights photos. Afterwards, Juan and I got to talking, and I expressed my frustration with the following thought. There is this discrepancy in which we believe that anything non-Apple related is inferior. Sure, we could go to third-party repair shops, but Apple warns us that these businesses use unauthorized parts, and that if we were to use them for services, Apple would no longer touch the product afterwards. The word "unauthorized" is triggering, right? We think of inferiority and the black market and illegal. Sure, Apple is strategic in its use of loaded language, ushering us to think this way, but informed people can make better choices. This is something conditioned in us in America, where we believe shiny, and new, and expensive are the sole ways for the products we buy. We need to change that conversation. Fortunately, there has been some progress in that regard. Juan turned his computer screen so I could see the page he pulled up off the internet. I read "Right to Repair" on the top of the screen. After years of debate, Apple will finally now provide independent repair shops with access to the same authorized, genuine iPhone parts, tools and manuals that it has formerly kept so out of reach. This law, the Right to Repair movement, supplies authorized parts to third-party shops who become verified service providers, a process that is free to sign up for on Apple's website. This is a huge stride for consumers; it ultimately dismantles the eliteness of Apple and its former mindset, and saves us money. Rest assured both in-warranty out-of warranty consumers; you no longer have to cough over $200+ to Apple to fix that small crack in your screen. Head over to iFixScreens in Williamsburg and let Juan serve your needs. I hope this review helps! (The following is excerpted from Apple's website:) "The Apple Authorized Service Provider (AASP) program is designed for companies interested in offering in-warranty and out-of-warranty repair service for any Apple product. Qualifying companies can gain access to genuine Apple parts, tools, training, service guides, diagnostics and resources to perform these repairs." read more

Do NOT come here. They put extremely inferior replacement screens. It's noticeable immediately as the screen is much thicker than the normal iPhone front glass--it rises beyond the edge of the phone. After I came here, my phone became almost unusable. My screen will sometimes just go black while I'm using it or on a call and the only way to get the screen visible again is to turn off the phone and turn it back on. They will not offer refunds either. read more

I had my cracked iPhone 7 screen repaired by i Fix Screens on Broadway in Williamsburg, BK a few months ago. After the repair, the glass did not sit flush with the frame and had severe touch issues: pressure in one place would select sections of the screen on the other side. I brought it back in, they apologized, owned their mistake, and switched it out for another screen. However, it didn't solve the problem, but I decided to adjust my life to the bad screen. Starting about 1 month later, the bottom 1/8 of the screen began flickering nonstop and showing the top 1/8 of the screen. To be clear, whatever is showing on the top of the screen (battery, time, etc) flashes on and off on the bottom. When I came in to discuss this issue I was dismissed curtly and told that the window for addressing the issue had passed. They claimed that it wasn't their problem anymore. I regret going to an overpriced, second rate repair shop and not going directly to Apple. Please save yourselves the trouble and avoid this shop. read more

iFixScreens is my go-to phone and computer repair shop-- today Elvin made a prompt diagnosis and cleaned the charging port of my laptop so as to prevent damage over time in under ten minutes for free while assisting other customers make purchases. He kindly allowed me to use the phone and completed the repair before I was off! read more

I used to fix at this place and find out what's the problem reasons why always go back to fix my phone at least every 6month. they always changed an"USED " battery NEVER charged my phone always "1% " remain. during the summer time my battery explored it was dangerous. a man was always drunk. he always mistakes someone else's orders mixed together. I didn't ask him to change my button. I've found out after I went to the other places. He forgot to put it back my SIM card, when I called the store, the girl in the phone said " he left for the day...." he try to offer a temporary phone while my cell is being fixed. asking price for 2weeks is about 600$- DO NOT TRUST there's a more better place please msg me. when I asked money back for used battery , the receptionist/COLIN said "NO" She's not a honest worker they like to lie and fool you guys around. Seriously if you like to know a good place, please msg me. I can refer you to an amazing place to fix your screens!!!! DO NOT GOT THIS PLACE read more

Fixed broken back screen and secured battery. It was 1/2 hour from drop off to pick up. Fast, courteous service at a fair price.

The worst experience my wife and I ever had. My wife entered the location to receive a quote on a broken I pad screen. The employee burped multiple times during his speech and said $100 which is overpriced from the start but we agreed.. He then lied in saying we need an extra piece for 30 dollars.. Then tax brought us up to 155 and then if you pay by card and not cash it's an extra 3.75%.. I get they want cash to cheat the government on their taxes at the end of the year but don't add 3.75% on top of a card transaction... Also, don't LIE about a fictional piece we don't need to up sell us. Worse Experience, I will never recommenced this place to anyone. Also, THIS HAS TAKEN OVER 1 WEEK read more

So like most people i was looking for a cheap, fast cracked screen fix. went over, very nice location, couch, big tv, water, friendly service person at the desk. assured me all was good, checked the phone for other damage and then said come back in 45. had a bite to eat, came back and the first thing she says is that it was repaired poorly by someone else and the touch id doesn't work. i totally thought it was a lie but it turns out i'm just a presumptuous asshole who jumped to conclusions and got pissed for no reason. they handled everything expertly and were super nice and literally geniuses and so warm and friendly. no joke i deserve to be shot for how mean i was. anyway. 5/5. read more

Brought my phone here after dropping it in the toilet, Aleem was friendly and considerate, even when he had to take care of a few customers at once. He explained what was wrong with my phone in detail, offered quite some insight, was flexible with the price, and most importantly my phone was saved! Huge thanks! read more

I pass this place every time i walk to work. I knew about this place since last year when my phone screen broke, but i couldn't get there fast enough so i went somewhere else. But to the service I got today. I went in to see if they can fix my tablets charging port. I was willing to wait, and he was fast, and really nice. the girl in the front was really nice too. In the end he said he fixed something that didn't need fixing and didn't charge me. I was shocked and so grateful!! This is definitely a place to go to. Fast service, friendly people and they know what they are doing!! So glad I went there!! Now I know what my tablet needs!! Thank you guys!! read more

This is possibly my first and only ever YELP review. I was specifically asked to leave a good review, and had planned to before I took the screen protector off of my new screen to reveal a low-budget LCD screen with muted colors. I chose iFixScreens because they price matched local competitors. I was initially quoted $129 to replace the glass as I had a small nick on the bottom of my screen. This needed to be repaired to return my device to T-mobile for credit. I had found a competitor in Midtown East that replaced iPhone 8 screens with Original Equipment Manufacturer (genuine Apple) parts for quite a bit cheaper. The tech agreed to price match after looking at the site and reaching out to his manager. He replaced my screen with what I now understand is a low budget replacement screen and not an original part, which is what I was paying for. When I called the store today, the tech working gaslit me in order to make me feel like it was my fault that this happened. He offered to up-charge me for an OEM screen, which is what I paid for in the first place. As of right now the situation has not been rectified and I am still in possession of an iPhone with an off-brand screen, and have still not received what I paid for. At this point, all I want is a refund, as I would not trust this company with my phone again. read more

If I can give 0 stars I would. After paying more than $375 to get my screen fixed, the screen stopped working entirely. I couldn't type, swipe up or even swipe to close my iPhone to restart it. It stopped working entirely and I had to wait for my phones battery to die. I'm currently typing this review from my friends phone. The worst part was this happened less than 12 hours of visiting this place. read more

This place is not real life... I brought in an iPhone 6 that was missing its top left corner piece (you could see the chips inside/camera lens). I was told it would be about $125USD, but I would get a discount if I checked in via Yelp. I did not have the app on my phone, and he could tell by the look on my face I didn't really want to check in (and was willing to simply pay full price), but he gave me the discount anyways! I then purchased a tempered-glass screen protector, and he gave me basically 50% off, since I was already spending money repairing a phone. Discounts on discounts, just because? Of course, I'm going to rave about that. However, the service was also amazing. He was very communicative with how long it would take (literally 15 minutes) and how much everything would be up front. There's also a sofa with a cable-tv there, so, if you don't want to go anywhere else, you can chill out and wait for your phone! Definitely a nice (and appreciated) addition to the gentrified neighborhood. I mean, first world problems come at us more often than we think, right? read more

I brought in a fine working phone to repair a cracked screen by i Fix Screens on Broadway in Williamsburg and after a few days they say the phone isn't working at all... Watch out. read more

I just wanna say do not go there!! Their customer service is terrible and they are lie to their customers. The woman on the phone hung up phone on me because I asked her for the price to repair iphone 6 screen she said 125 usd so I asked her on your yelp page is saying 99 usd and plus 20% of if you check in . She said to me very mean ton "I don't know what to tell you mam ". What ???!! I asked her can you give me more informations on your service . She said no and hung up . I don't belive customers should be lied to and tested this way . I would just say do not go there . As all those reviews are fake and published by their friends and workers who work there. She also said any discounts doesn't apply for NYC! Please read this review and compare with their informations on yelp . Don't go there ! read more

Beware False Advertising!! Bought a $69 groupon for my Note 4 broken screen repair which stated that i would be able to get my phone fixed within 30 minutes. Called the day before to confirm whether the store had the inventory to repair my phone and was told everything was there. When i went inside the store i was told that the groupon was only valid for a repair with a 2 day turn around - if i wanted to get the phone repaired in 30 minutes (as advertised on the groupon) i would have to pay double the price (129$). I just decided to take my phone to Samsung and elected to pay an additional $20 from what i was to pay here to get my phone repaired (for $149) in just 2 hours. Definitely call and verify pricing prior to purchasing Groupon! read more

It's Interesting how they pull money out of you. First they replaced my screen ( $250 ) when I came back complaining about touch responsiveness they told me to remove the screen protector. 2 weeks later faceId camera stoped working so I brought it back for replacement under warranty. They told me warranty is voided because of the scratch on the screen and I should had used screen protector lol!! read more

Took both my laptop and iphone and they did a phenomenal job. Looks brand new and operates perfectly. Thank you for all your help!!

On a trip in NYC. The worst thing happened. My phone fell and cracked my screen. I was going to lunch at Peter Lugers and got there early. On the way I saw this shop that fixes screens. I stopped by to check it out. Colin was there and greeted me right away. He answered all my questions. The price here was cheaper than the other place I was looking at. The store itself was nice and clean. They have a tv to entertain you while you wait. They also have water if you are thirsty. The good news is you won't need any of that because they fix your phone within 10 min (assuming they aren't busy). If you are ever in the area and you need any phone fixed. Stop by here and ask for Colin. He will take care of you. read more

This place is a godsend, the person I worked with, an angel. So after my lovely hangover started setting in and I finally procured my phone which naturally was shattered, I walked the 4 blocks to this place. I enter. This place is immaculate Spotless. A moment of peace in NYC. Basically what I would want my apartment to look like if I didn't have heinous roommates. The man fixes my phone in about 10 minutes. I wanted to hug him. Phone is as good as new. actually better because I got a screen protector. AND I didn't have to shell out a few hundred bucks by going to Apple. read more

The guy at the front desk was so incredibly rude. He said the repair would be more since my LCD was broken. This has happened before and I never incurred an extra charge. After writing a Yelp review, you get $20 off, so beware of the high ratings on this place. You likely have to review before you leave to get the discount, which would severely influence the type of review you might leave. Anyway, he told me that after the discount it'd be $179 to repair a cracked iPhone 6S screen with visible LCD damage in 45 minutes. I said Apple was much less ($129), but he said very rudely "Yeah, but you'll be waiting a lot longer," thereby acknowledging the high price of their services. I'll go to Apple instead. read more

A Scam!! Don't go here. They replaced a broken screen for me but it didn't work properly when I picked it up but I didn't realize it before I already left the city on a trip and when I came back to the city a couple of days later and went back to have them correct their mistake the girl in the front desk accused me of lying, were super rude and had me pay for replacing the screen a second time. So their warranty is just bullshit and worst customer experience in a long time. There's better options in the area. read more

Always fast and easy to get a repair because I keep dropping my phone they keep fixing my screen. Great service and very friendly. read more

This place is amazing. They are super nice and polite. I had my phone steel fixed and i took a total of 20 minutes and cost half of what it would at the apple store.just a great place with great people read more

Professionally repaired, quickly and at a fair price. I simply walked in, left my phone while running an errand, and the repairs were done, properly and efficiently. read more

This place is awesome!! Colin was straightforward and incredibly nice. He had my phone fixed like new in less than 15 minutes! The price was right, and he even hooked me up with some discounts. It's always nice to find a local shop with great customer service. This is one of those places! Thanks again, Colin! read more

Collin is the master. I had a broken iPad mini. Began by getting a quote from Collin. He answered me right away before this business hours even started. I dropped off the broken iPad mini screen and he was finished in about three hours. They called me up and had it ready. Collin was friendly and knows his stuff. I suggest anyone who broke their screen to check them out. read more

I headed to iFixScreens on Broadway in Williamsburg after the Apple store (very sweetly) informed me that they could not fix the charger port, might be able to sub in a different (used?) tablet for $269, or sell me a new one for $329. Aleem at iFixScreens was great--smart, patient, efficient and friendly. He honored the website price for the charger port--$100-and fixed the problem in ten minutes. I walked out with a repaired iPad and a 30 day warranty. read more

Had my screen repaired on my iPhone. Super friendly and knowledgeable staff. Quick repair at a great price and a warranty on the work.

These guys are awesome. I called the Apple Store to ask about getting my cracked screen replaced and hung up after being on hold for over 10 minutes. In less time than that, I was in and out of here with a brand new screen for $110. Nice clean store. Super friendly staff. And very honest service. I did notice a few purple spots on my screen a couple weeks after they replaced it, but I just walked back in and they swapped it for a fresh one in 5 minutes. No questions asked, and a simple apology for the defective screen. They have a couch and TV w/cable so you can chill while you wait. Highly recommended. read more

Not a bad joint - was in a pickle and dropped the Iphone and it cost me about $100 to get a new screen fixed here which wasn't horrible terrible. I know places that will do it a bit cheaper in midtown but this place is close to work so I went in regards to convenience. Clean store, very friendly staff - and overall decent experience. They fix all types of phones and do minor repairs as well so it's not just for screens. read more

I was very excited to have my iPad Air screen fixed, they were very nice. Unfortunately I went back at the end of the day to pick it up, and noticed that the screen shut off (3 year old running circles around me) and so I said why is it doing this? I was told that it was the new upgrade that recognizes if it's held up or not. I found that so strange, I was trying to show the employee and he just handed me my bill. Here I was confused and trying to juggle my child. I left being that it was the end of the day and figure I was just seeing things. Nope!! went home and realized that my IPad now won't stay on. It automatically shuts off after seconds for no reason while being used. I'm really hoping that when I go back tomorrow morning they can explain what's going on and fix what they have broken. I'm so disappointed. read more

Good service. Initial repair under warranty needed a second look, they ordered the necessary part, installed and all working under terms of repair. Thanks! read more

I dropped off my phone and the guy told me to either wait around or come back in 20 minutes. They gave me a discount on both the job and on the screen protector. Efficient and fast! Also, there is a 6 month warranty (not including physical damage) that comes with it. read more

Honestly do not waste your time/money bringing your phone here. I came here because Apple did not have any available appointments for a couple of days and I wanted my screen fixed ASAP. I dropped my phone off around 4:30pm on a Sunday. I was told it was going to take an hour to fix so I left and came back at 7pm and I did not leave until 930pm ! The screen was replaced, however, the touch ID was not working anymore. The tech tried to fix and then tells me he ended up breaking the home button!! They basically told me if I didn't want to get charged for the new screen (even though they broke my phone), they would have to put the cracked screen back on. I ended up leaving with my cracked screen and a broken home button. Don't go here - Apple charges you the same thing to fix your phone and they know what they are doing. read more

The service, advice and price was amazing- had a completely smashed screen on my iphone and he fixed it in 10 minutes and also helped me get set up with the best case for ME. really so helpful the best phone service experience I have had. Thank you!!!!!!!! Will be coming back for sure read more