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    Iglu

    5.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    6 months ago

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    Snowflake Lounge

    Snowflake Lounge

    2.3(6 reviews)
    0.7 mi
    $$

    RACIST BARTENDER!!!…read more On New Year's Eve 12/31/2025 night at like 10pm, I came to this lounge with family and friends to celebrate the holidays after leaving the Boyne Mountain ski resort nearby. We waited in line, showed ID, all that good stuff. After finding a good spot to hang at in the lounge, I walked up to the bar. My folks ordered, but I waited a while like 15 minutes before I decided I wanted a drink too. I asked one of the bartenders who was a skinny blonde "Excuse me". No response. There was loud music playing and people talking, so I didn't make a fuss. They have to tend to a lot of people and probably get overwhelmed easily. I turn to chat with my friends again then ask again after 5 minutes, "Excuse me". Just like before, no attitude or sense of entitlement. An ordinary "Excuse me", thinking I'm being well-mannered since I'm not from MI. The blonde bartender continues to serve others in front of me, and I turn around and chat with my friends again. Another 5 or so minutes pass, and I ask "Excuse me" again. And then she aggressively turns towards me and says "You're cut off. We don't do that here" with the most aggressively annoyed looking face ever. Mind you, I'm completely SOBER as I've yet to be served a drink! But I respond back with "I was just trying to get your attention and this was the only way since the music's so loud". I turn back around to face my folks and just rolled my eyes and left the situation as is (atp I actually was upset). I kid you not, a minute later, a skinny guy approaches me and says she's kicking me out and that I need to grab my coat from the rack... I don't hesitate and immediately leave because I refuse to stay where I'm not wanted. Overall piss poor service and mistreatment from staff/bartenders. 0/10 experience. Do NOT recommend at all. After I left, my friend's family stayed to defend me and tell her I did nothing wrong. My friend's mom even asked her "Excuse me" in the most Karen of fashions to prove a point and, in fact, was not kicked out. I cannot make this up people... God awful establishment.

    The manager was very rude and we waited a long time to get into an empty bar. The manager then…read morerefused service to one of our friends so we left. They missed out on a lot of business.

    Iglu - bars - Updated July 2026

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