Would give ZERO stars if allowed. HORRIBLE experience. Big…read morelong story, but they left me stranded in a crappy area in La Puente for 5 hours before finally telling my husband, who was at home calling them because my cell phone was about to die, that they weren't coming. Thank God for Pro Towing in Chino. They got to me in less than half an hour.

COVID Price gouging alert…read more Okay so are all impound based tow companies monsters that steal from the poorest people knowingly and without remorse? Absolutely. Are tow companies that accept police tows even worse? Yes. But this thousand year old family business is charging me $300+ to get back the $500 car I had parked OFF-STREET for 1.) Them driving my car, not towing, driving it under 2.5 miles (for comparison Lyft charges $7.31! For the exact same drive) plus $39! A day that I don't pick it up - but for customers VOLUNTARILY doing business with them they charge $25 a day according to their own website. Plus like a $75 fee muttered indecipherable over the phone for 3+ days, to make sure that anybody poor can't earn money fast enough to spring their car from here so they can sell it and profit off of generating homelessness. IT GETS WORSE. I am in AGONY from medication discontinuation syndrome to the point i can barely stand up. My wallet and my meds are IN MY STOLEN CAR THAT THEY STOLE. So I call and tell them this and that I don't have an ID because it was stolen, and they say that my name is not on the registration yet. To test how evil this business was I didn't say but implied that maybe one the meds in the vehicle was for HIV - it's not, it's an SNRI psych med with excruciating withdrawal synptoms, but they didn't budge. They are literally willing to let you die of AIDS in the dirt for the sake of squeezing the last few hundred bucks you have in the world out of your now-dirty homeless pockets. The only real filth though... well you know. I was THERE when they took it, against my stated objections. THEY KNOW WHO'S EFFING CAR THIS IS. But the more obstacles they create and the more they made me suffer, the more they are legally able to charge me to buy back basically the only possession I have left in the world after this brutal pandemic. Next time you see a bunch of dirty homeless people lying on the sidewalk, don't ask yourself why they are there. They are in that state because LA not only fails to help people who are at the end of their rope one missed payment or impound like this away from losing their job and ending up sleeping in a vacant lot, we ACTIVELY and AGGRESSIVELY HARM these people and ADD TO THEIR NUMBERS with virtually every interaction the public and private sectors have with the poor. Did you know 911 isn't able to bring medication to you? You have to go to the ER even if you know exactly what you need and are in great pain because it was illegally seized from you. And you can't get it from your own car because the effing DMV is no help either and was closed for moths altogether when you still had the resources to get everything taken care of there. So these guys are basically as bad as bail bondsmen. Absolutely remorseless predators; Sociopathic capitalist greed and public graft together at their worst. California is FUBAR. Reported to DCBA for gouging, but the fact that the impound was completely illegal (per federal injunction) in the first place will likely not be addressed for years. Don't think of LA as a nice liberal city. This place is as uncaring and Dickensian as London in his time. Will be suing this business as well, mostly just to see if I even have a single legal right and now that I don't have piles of money (as far as the filth that operates this business knows anyway). I will destroy this business and those fundamentally similar to them if it takes a lifetime to do so, perhaps even if doing so literally kills me. Then we'll see how they like it when one of their competitors impounds the van that they live in with all of their possessions and tells them it will cost more than the van is worth to get it back plus more than they make in a day every day it's there. And that they won't release it to them because they need to go to the DMV first and get a new copy of their license, knowing it is not possible for them to do so without the car.

Johnny always gives great service at a reasonable price. I would highly recommend his shop.read more

Oh Johnny's Auto Parts & Supplies. Thank you for your wonderful and prompt service! I have been…read morecoming here to buy the oil I use to oil changes, and they have really great prices, and since they are right next to an auto parts shop, getting an oil change is quick and easy!

It was Labor Day Weekend and our Toyota needed a good amount of servicing plus maintenance:…read moreradiator, radiator/coolant clean out, etc. Luckily, SGV Autocare took the car in the afternoon - Andy and his crew worked after hours and they even drove out pretty far to purchase additional parts. They really went above and beyond to service our car! Communication was great throughout the day and we were able to pick up the car later that night. Elite customer service, price was very reasonable - highly recommend!

im usually very skeptical about other mechanic shops. esp for bmw shop. i got quote around the area…read moreand the price was leg and arm. I got a full refresh on my 2018 340i. car was overheating and misfiring last minute before i got here. i had to changed oil filter housing ,valve cover, old pipes, new inner cooler and many more. their were able to tackled all in within 1month or so and top of that parts was the longest wait. Note; their shop was insanely filled with other cars and insanely busy. Andy and the crew was friendly and informative what i need to be done before things get hectic with the old pipes, so i pulled the triggered and did everything for future headaches. got the Car back and it feels super healthy and way more alive. In the end, Great price! Great shop.Definitely recommend!!

I Called For A Smog Check On My 2016 Kia Soul This Morning I Spoke To Kev He Was Extremely…read moreCourteous And Polite. I Told Him What I Needed And He Quoted Me A Very Reasonable And Fair Price He Told Me I Could Bring My Vehicle In Today Anytime Before Closing And He Would Be More Than Happy To Help I Took My Car A Few Hours Later And He Knew Exactly Who I Was And Greeting Me Like He Had Known Me Forever Smile There Were 2 Cars Ahead Of Me But Kev Didn't Take Long At All Attending To The Other Customers Ahead Of Me That Were Getting Their Cars Smog Checked As Well Kev Made Sure Myself And My Daughter Were Absolutely Comfortable Since We Chose To Wait Inside With Him Instead Of The Car...It Was The Best Choice We Had Decided On We Had A Marvelous Time Chatting With Kev And We All Laughed Like Old Friends It Was The Best Time Thank You Kev You Absolutely Made Our Day And Kev Is Knowledgeable About A Wealth Of Subjects Especially Smog Checks Kevs The Coolest Smog Check Technician In El Monte If Your Looking For A Knowledgeable Reasonable Professional Smog Technician In El Monte California That Will Get The Job Done Correctly And In A Small Amount Of Time And Efficiently While Making Your Time Pleasant And Enjoyable Even Fun For Such A Daunting Task Give Him A Try And Guess What Kev Even Gave Me A Little Nugget He Told Me To Go To Longo Toyota To Triple AAA Desk For My Registration Kev Said Just Tell Them Kev Sent You LOL And I Did And No DMV LINE Because My Registration Was Past The The Kiosk Date And I Would Have Had To Go To The DMV Yayyyy No Long DMV Lines I Am So Pleased With Kev I Could Burst And The Best Part Kev Gave Me A Friendly Hug Afterwards And Told Me God Bless You Wowwww Now Try To Tell Me That Wasn't The Best Encounter Ever For A Smog Check Technician And Did I Mention Everyone At The Triple AAA Was Happy To Here Kev's Greetings To Them And They Also Confirmed Kev Is The Best And Me Too He's Did An Excellent Job KevKeep Up The Outstanding Work

GARY'S Auto Electric Business is superior to most. I think he's the openly HONEST mechanic. He…read morehas had my business 30+ yrs. Went to a dealer found so many things costing me 2,0000. Went to Gary. He told me the truth I saved myself $1200. the only one my entire family trusts.

Amazing customer service. Top tier help and knowledge from them. Super friendly and straight…read moreforward. Would definitely be coming back here for my car needs.

Got a recommendation for this shop from a friend, came here with 0 knowledge of modding cars, fresh…read moreinto the hobby and Andrew & Dylan were super patient and helpful with everything. They take their work super serious and will take the time needed to get everything perfect So happy with the finish product and will definitely come here for any future work no hesitation

Excellent Service from Alex J.!…read more I had an excellent experience having my car serviced at Mercedes-Benz of West Covina, thanks to Alex J. From the moment I arrived, Alex was professional, courteous, knowledgeable, and very attentive. He took the time to explain the service clearly, kept me informed throughout the process, and made sure everything was handled properly and efficiently. What I appreciated most was his genuine concern for customer satisfaction--I never felt rushed or treated like just another appointment. Alex represents the level of professionalism, attention to detail, and exceptional customer care you expect from the Mercedes-Benz brand. He made the entire service experience smooth and stress-free. Thank you, Alex, for going above and beyond. Definitely a 5-star experience!

Good morning I don't make it a habit of writting negative…read morecomments about a business however, this particular location showed lack of professionalism and just gave poor service My girlfriend made an appointment to take her daughter's vehicle to get a diagnosis She was given a 2 o'clock appointment on Wednesday her and I arrived at 1:45pm (a little early) looking for a rep. named "Chad" once we arrived this Chad person was nowhere to be found so we just ask, can we leave the vehicle? We're going to go get something to eat. Please call us when it's done. They said OK we left. Approximately 2:45 PM. This chad person calls my girlfriend stating that they cannot do the diagnosis as originally planned because the technicians leave at 4 PM. He was telling her that he can reschedule her for a Saturday morning. after she hung up and told me that just did not sit right with me so I had to speak up because my girlfriend had to leave work early-frankly it was a waste of time. I called back and I spoke to the service manager Mr. Liu, I gave him the information. He then stated that even if he was scheduled on Saturday, the service that we wanted would not be available- wth??? So I don't know why Chad tried to schedule the service and had do we showed up on Saturday, It would've been another waste of time. Mr. Liu, attempted to give us a loaner but at this point, we were frustrated. I just did not feel comfortable having them work on the car. they all need to be on the same page. We end up going back to them and picking up her car. We were unhappy with their service and lack of professionalism. I told them that we were go to a dealership in Ontario. Not going there again!! I give them "Zero rating"

Shoutout to Alex and Moises for the amazing work and finish on my brand new Ford Raptor that got…read moreinto a little accident. These guys been doing work in this field for over 10+ years so they pretty much know everything when it comes to body repairs. Whenever I need work to be done on any of my cars, these guys are the first people that come to mind. Don't hesitate to give them a call when it comes to insurance claims, personal body work, etc. Alex is the man to trust.

I really needed a person i could trust when an unexpected damage occurred to my vehicle. I was…read morerecommended to Alex R at Certified Collision Specialists from my dad and I couldn't have been more satisfied with the experience. The service provided was exceptionally responsive and considerate of budget. I would recommend to anyone.

I cannot say enough great things about SVG Auto Center in Azusa. From the day of my accident on…read more12/5/2025 all the way through dealing with the tow yard and everything after, Art has been incredibly helpful, professional, and supportive. While my so-called "top notch" Allstate insurance was refusing to provide a rental and even expected me to pay additional out-of-pocket costs, Art stepped in and helped put me in a rental so I wouldn't be stranded. If it had been left up to my insurance company, I honestly would have had to figure out how to get from Azusa all the way back home to San Bernardino on my own; Even if it meant walking all the way there. From the very beginning, I was extremely impressed by the quality of customer service provided by Art , staff and even up to the tow truck driver. All were professional, respectful, and genuinely cared about helping during a very stressful moment. Art went above and beyond in ways my own insurance company did not. He took the time to explain things, guide me through the process, and make sure I understood my options every step of the way. During a stressful time after an accident, having someone who genuinely cares makes all the difference. What really stands out to me is that even months after my accident on 12/5/2025, Art still calls to check on how I'm doing. That level of care is rare these days. Honestly, that's something even some family members don't take the time to do, and it truly shows how much he cares about the people he helps. Thanks to Art and the team at SVG Auto Center, what could have been an extremely stressful situation turned into a smooth and manageable experience. Art truly helped guide me more than my own insurance company did and made this accident a stress-free situation. I can honestly say that SVG Auto Center is a business you can trust, and I would personally recommend them to anyone in need of honest and reliable help. I will definitely be happy to work with them again time after time. Thank you Art and the entire team at SVG Auto Center for your outstanding service!

I had an accident in 2020 and my vehicle was taken to SGV auto center. Because of the pandemic it…read moretook a bit to get it done but they got it done and they got it done right. I recently had to take it back for another accident I had in June. My insurance company wanted to take it to a place close to where I live. I called Art and he got my car and did a wonderful job in communicating with me and doing the job correctly.. I highly recommend SGV auto center if you ever need them. Art and Juan are very knowledgeable and professional at what they do. They're the best. mention my name Michael for super service. I'm a good customer unfortunately as accidents cost money and downtime and insurance