My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when…read moreyou know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote.

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

When I recently got an oil change at a local Honda dealer, I was told I needed to have my…read moretransmission fluid and coolant changed. I was quoted over $500 before tax for the service. I decided to take my car to Meadowbridge Auto as it's super close to work and had great reviews. I was able to get an appointment within 2 days of calling. They called and texted me quotes for the work before anything was done and had my service done in the time quoted. Everyone was super friendly, and the work was done for under $500, including tax. I will be taking my car here for all future service needs.

Went for inspection. Needed new front brakes and rotors and front sway bars. They wanted to…read morecharge me $1200. 75 bucks in parts and 45 minutes to do it myself sitting on the ground. Extreme overcharging when you think someone will have to do it is not a good look. I won't be back. The front desk staff is very nice but whoever is doing the pricing is a criminal.

Most honest mechanics in the area. I would highly recommend to any of my friends and family!read more

This place is crap just like the mud they left on my inside of my door and they put used parts on…read moreyour Vehicle Just remember Bruce's Junkyard is right next door there buddy's their favorite place of shopping new parts for your car Misses Kenny so called Mechanic Hates for anybody to bring their parts in because he'll find a way to say that it's not the right part so he has to get his own part to put the screws to you And down the road I've had 3 mechanics and 3 auto parts shops and gmc dealership Say that he was wrong on the part that I've gotten just so he could get his own part he is famous for this and have the car there to screw me Because he don't like anybody saving money he wants every Last cent you got I see all bad reviews this third time last time they screw me first time misses kenny told me my part was not right carquest 2 steps across the street From the shop I told him I was walking over there to get the part correct and make her happy said no I'm gonna have my own part and charge me another $40 When I could have went 2 steps across the street Enjoys misses kenny the fact that taken advantage of people's money Ripping them off and second of all I had them put brakes on the car Got down the road misses Kenny Did not know how to put brakes on Because they were squealing down the road So I had to bring it back to the shop for him to adjust it Act like they didn't do anything wrong i had to argue So then I gave him a third chance this last chance I bought another part for another vehicle and they acted like that it was not the right part again!!! After I was told pacifically by several people that it was the right part other people been in business since 1934 They try to tarnish other people's name And I've had it checked out where he is lied as well Where he knew he could not buy that part brand new out of stock everywhere I had to buy used That he tried to claim that you could buy it brand new that was a big lie and he acted like he talked to the store the manager at O'reilly's which he couldn't give me a name I looked at his lieing face and I called him a liar Cause he knows he is a liar and he likes to cheat people out of their money Especially when other people work hard to get where they are and he likes to break them down for every penny they have and then change the price on them when we get to the shop after they tell you one price on the phone misses kenny and boy Carter switched old bait trick act on you Then he twists his words try to make people sound like they're crazy when he's the real crazy one AVOID THIS SHOP WITH ALL COST!