This location is straight garbage. Corporate needs to come take it over and fire everyone. 8 people in the restaurant and the excuse for the 1.5 hour wait for food is that you're slammed ?????? The problems in this store are from the bottom employee to the management. 1. Its dirty. Dirty floors, tables not cleaned, stacked dirty dishes. 2. Staff is lazy. If youve got time to lean against the counter at the pass and send text or Facebook or whatever it is, y'all are doing. Then you've got plenty of time to go out there and wipe the nasty tables off or to clean the floors or to do the dishes. 3. Cooks are too busy screwing around to get orders out in a timely manner. Food comes out cold because cooks don't prepare an order properly. Eggs shouldn't be sitting up on the pass while you're busy trying to cook the bacon or sausage or pancakes that are supposed to go with them. By the time whatever else it is, is ready to go, the eggs are stone cold. And most definitely do not stack plates with food on them on top of each other. 4. Managers. The managers in this restaurant have I don't give a sh!t attitudes. They'll have every excuse in the book as to why the restaurant is run so badly and it's always somebody else's fault. They will lie straight to your face to cover their own ass and get you to leave them alone. If you want a good IHOP experience, I would suggest bypassing this one and going to find another one because this one is not gonna change. The problem here are ongoing and nobody seems to want to do anything about any of it read more

IHOP in Decatur always has top notch coffee along with servers who are very appreciative attentive and active Our breakfast for dinner Strawberry pancakes Blueberry pancakes Both out of this world great good more better Usually minimal crowd gives that small town charm off a busy 287 read more

Most disgusting iHop I've ever seen. There was dirt and straw all over the foyer. Immediately I saw plates of food stacked on one another in the pass through. The floors in the dining room were noticeably dirty with bits of food and debris everywhere. Long gone I guess are the days of having a person up front. When we were seated I saw watermarks on the table and a glop of something yellow that had been missed. I looked at the next table and asked if we could move- the waitress wanted to get huffy and told me the tables had 'just been bussed and cleaned'. I just pointed at the yellow smear of food. She got a rag wiped and dried the table. She was pleasant enough after that. However she never asked to refill my tea. The food; My sons pancakes were okay he said. He got coffee and she just left a carafe on the table. I got the regular eggs Benedict. I don't think the muffin was even toasted. I had to ask for butter so I could choke it down. The ham was paper thin. The hollandaise was watery and flavorless. On the way out I almost ran into their nasty bus cart full of stink and dishes. NEVER again!! Yes I have worked in restaurants and I understand bad days. They weren't busy. The restaurant wasn't even half full. Even the menus were sticky. Just GROSS read more

Came in today with my sister and told the host we waiting for my other sisters and mom, she was very nice and sat us at our table. This is where it goes south, the waitress came up to the table and didn't greet us just sighed and rolled her eyes and asked " how many of y'all are there gonna be?" I told her 5 in total and she proceeded to throw the straws on the table & left to get silverware. At this point I texted my sister and mom and told them not to bother coming in because the waitress was being extremely rude. I got ahold of the host and let her know that we would be eating elsewhere. I thanked her & we left to chilis. I don't know if the waitress was overwhelmed or had something personal going on but being nice goes a VERY long way. read more

Let's chat. Between the night manager and the cook what the heck are we doing? Mind you it's late, I get it, but between the wait time when there's only 8 ppl in the restaurant waiting for food, *my party included 5* and the amount of times our waitress came to apologize was RIDICULOUS. You could already feel it as soon as you walked in the door that your experience was going to be bad . This is the third time we've had it and all three times have been served with food that was either moldy or just plain gross. Moldy berries and mushy bananas were not gonna be eaten by my kids. After multiple complaints to the oh so sarcastic manager all he could do was walk away with "ur meal will be credited" . A free meal wasn't gonna fix the fact that our food was either cold, undercooked & moldy & pretty much SOL. Don't waste your time or money. I feel for the waitress because between not making money and the cooks bs "jokes" i don't know how they do it. read more

IHOP - Crepes that were intended for my 9yr old, undercooked and extra mushy. - Breakfast & Brunch Near Me - Decatur, Texas

I have mixed reviews. The hostess is barely existent. Whenever we are here, it seems like they wish we weren't. This is one of those places people tend to leave negative reviews only, and that's not really fair here. But once seated, the waiter/waitresses have always been super nice (except when the waitress is the hostess). I feel like there are "hot" time and "cold" times. If you are the only person in the building, and they are slow, it seems it'll be more of a "miss". When they are busy, and all pistons are firing, for this town they can be hard to beat! The grill needs to be cleaned more often. The eggs taste old, burnt, griddle surface. Yuck! The pancakes were light and fluffy. The cheeseburger was great! The buffalo chicken sandwich was the best in this town! 4 STARS for doing a great job, and rarely being appreciated! PROTIP: This place hosts a cloud kitchen... you can't order it here... but they have PardonMyCheesesteak that you can have delivered on UberEats! It's delicious too! read more

This place is great. Tonight the service was great. Patrick, you deserve a raise. Place is clean. Bathrooms are super clean. Food is typical, breakfast. read more

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Just a classic cheese burger and fries I kept thinking that I hoped they didn't give me a veggie burger it had a strange flavor With the smallest fries I had ever seen and to top it off after I had finished me drink I looked at the glass ti was dirty read more

IHOP - Breakfast & Brunch Near Me - Decatur, Texas

We showed up in the wee hours of the morning on our roadtrip and Bre was absolutely amazing and so helpful. She was the only one working, doing everything from the cook to the service and had an amazing attitude and nice personality. She deserves 10 stars ! read more

They were crazy busy, as usual on a Sat morning, but they were well staffed to meet the demand. The staff were welcoming , courteous and seemed to work together well to get their guests taken care of. My biggest surprise was the food, with offerings to match my quirky tummy. I had the gluten friendly pancakes, the veggie egg white omelet and some of the best French fries ever! Even with all those customers, the bathroom was tidy and was obviously tended to between when I went on arrival and departure from the restaurant. I hope they can copy this at iHOPs everywhere. read more

The worst 35 dollar breakfast. We ordered one meal and a kids meal. The restroom was so dirty. We will never come here again!

We got there 10:10 and didn't get our food for over two hours! When we did half of it was raw. The manager put the person with the least experience with the biggest table and didn't help her at all! This was one of the worst experiences I've ever had at a restaurant!! read more

The lady that sat me and my family was rude and threw a chair towards my uncle all because she forgot to grab it. She had an attitude and seemed more worried about sitting down than caring about the costumers. Such poor costumer service. read more

Burgers were good on Thursday, server was attentive and had a great sense of humor. Breakfast not so good. He had a lunch entree with extremely salty fries. My omelet was passable. Wouldn't kill the waitress to smile. However, THE FLIES! BOTH MEALS! read more

If you want wait for a long time to get seated and wait for service go to IHOP in the evening. The part of the food will cold tooo

Poor service! The server forgot my coffee. Poor attitude, omelette was dry. It wasn't like the place was busy.

Nice and clean spot. Taylor was an awesome server. Very nice gentleman. He also recommended and great turkey alvocado on toasted bread, and was awesome. He also knew we had to be somewhere and only had 30 minutes. He was onto of getting our order out fast. Thank you Taylor for your great service! See you next time. read more

Can't give the star they deserve which is zero, months ago fond short black hairs in my eggs, the waitress giggled as she walked off, thought I would get a burger from there today, meat so raw it still had hair and moped. Total of 5 onion rings but only one wasn't wet from the fluid in the bottom of the container. Maybe if you order cereal they won't screw that up read more

This place is terrible their staff is as unprofessional as possible. The food is decent as long as it doesn't take an hour to get.

Almost passed this place up, because of some poor reviews. Glad we stopped. Everything was stellar. Clean restaurant, friendly server, hot and yummy food. Great experience. read more

if I could give a zero star I would. Food took 30 minutes to get and there were only two other tables there. Once we got the food it was cold and the hash browns were raw. When we told the waitress the food was cold she walked off then rarely came back to our table. I have enjoyed every IHOP I have been to until now. read more

Awkward to have to chose my tip amount in front of the waitress as she hands you the tablet with the highest amount pre-selected. Most places let you decide without pressuring you. $45 for 2 people with tip is too much. read more

Had the Thick n Fluffy breakfast! Great service! Wonderful staff and delicious, hot food! How it got rated low, I'll never know. The only negative was the location. Hard to get to. read more

Had to sit and wait, but wait was quick. Most of us ordered pancake combos. Love the ability to have designer pancake than just plain buttermilk. Eggs were cooked to order. Needed water refills read more

IHOP - Breakfast & Brunch Near Me - Decatur, Texas

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I have became very un happy with IHOP They did away with senior coffee price at that price it was expensive now the price is out of sight Tonight my meal was just under 9 dollars for senior sunrise and to find out when it was served it was only one very small egg when I questioned the waitress I was informed that the senior menu only served one egg So don't worry I will no longer take this gouging read more

I've been to this IHOP multiple times and never had an issue until this time. Came for lunch with my girlfriend and her her hash browns were literally burnt. Seriously, how can a server even dare bring food to a customer this visibly burnt. The waiter replaced the burnt hash browns with slightly less burnt ones after we pointed it out. Also, not once did they come by to check on how the food was (and they were not busy). Also, the waiter that dropped off the food was rather rude, just put the food on the table while talking to people on a different table and didn't even bother to ask which plate was mine and which was my girlfriend's; she didn't even look at us. To top it off, it took more than 30 minutes to receive our food even though the restaurant was nearly empty compared to the other times I've been there. I normally like this location but I'm very disappointed with my last visit. read more

IHOP - Breakfast & Brunch Near Me - Decatur, Texas

This is one of the most delicious food of all ihop I ever eat .. excellent service clean place and the most important thing is the attention of the lady who served our food always polite......thx read more

I was at IHOP a couple minutes ago and their customer service is excellent I wish I kept the receipt so I could give a shout out to the person who helped me but whoever it was was amazing I definitely recommend IHOP thank you guys so much for your excellent customer service we love yall read more

they took almost an hour to get us seated(the place was empty),once we got seated another hour untill they asked for our drink,after we got our drink they took about 30 minutes to ask for our order,ANOTHER 40-50 minutes till we got our food by the time my food got here my milkshake was melted read more

OK I've been here many times. It was always ok. But, tonight, after suffering from a stomach flu, I needed to eat. Eggs sounded edible so I ordered a Colorado omelet and coffee and sent my best husband to pick it up. He brought it home and I had to ask him why he ate some of the hot sauce. They gave two containers and both were near empty with a foreign little substance floating around. He begged me to believe him that he wouldn't drink my hot sauce, and there was no coffee either but he's not a coffee drinker so I thought the bug must have affected my brain. So, I decided that I just wasn't that hungry. But, I am. Sure wish I had some coffee at least. Moral to this story-ALWAYS check your orders. Especially if you're a great guy trying to please your wonderful wife. read more

IHOP - Breakfast & Brunch Near Me - Decatur, Texas

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This is one of the better ihops i've been to. The wait staff is always nice. It's not too loud to come and work. I love that it's open 24 hours. The food is always good. The coffee could be better and the restrooms need some help, but great overall. Even when they are short staffed, the waitresses do a great job at keeping it all running. Their recent remodel really helped the atmosphere. So overall it's really good. read more

IHOP - Hostess station - Breakfast & Brunch Near Me - Decatur, Texas

Our server was "Kevin L" according to our receipt. We waited over 10 minutes for someone to take our drink order. I asked for a straw and he never returned. No drinks were refilled at all. The food was good and brought by a nice woman who seemed to be the manager. She also brought me a straw. Aside from the original drinks (without straws) and the ticket, Kevin never came back to our table. He instead stood at the counter in full view. I gave the nice lady a tip instead because she was the one who waited on us. read more

Ya know, this is just another in the thousands of nationwide IHOP restaurants, but I give them 5 stars for the waitresses that were working there. All of them (ladies) just dripping with Southern hospitality. So nice to always have everything I needed as they were so attentive. Coffee always hot, drinks refilled and a smile to go with it. Thank you ladies..... you are doing an incredible job. read more

Quick service and good food. Friendly waiter that even asked if we were military so he can add a discount to our check. Not a lot of customers dining so it was awefully quiet, but after a long drive it was nice. read more

This place is unbelievably dirty. From the restrooms, the lobby area, even the windows . Why would anyone want to come ? Wonder if they will cleanup the place? Have given and seen many reviews saying the same thing, they must not take these reviews seriously, too bad. Have to go elsewhere. read more

I cannot say much about this place to make you want to come here. A group came in after me by mere seconds and we waited about five minutes before I flagged down a server. While consistently slow, she apologized profusely for that, and I couldn't fault her since no one else was helping her. The other server sat a couple down, with a frown, went immediately to the restroom and went back to the couple to ask for drinks. Food was cold when it came out,and I have never spent an hour at an Ihop! My server's polite demeanor gives this place a two star rating. She was a nice old lady who tried her best I will pass up this location in the future read more

Food has been bland for the last three times. If there's a red headed boy get a different waiter, if that's what you would call him. He can't get stuff right drinks will be empty till you get your food and you won't get another refill. Oh and don't give him big bills it takes ten minutes to get your change cause he's gotta count on his toes. The manager was sarcastic about the whole situation cause it was shift change and she just wanted to leave. read more

We decided to come on the day that Texas received 12 inches of snow. Along with 1/2 of the city. We came in behind 34 people- they seated us immediately. The manager came over and took our order within 5 minutes- they were super short handed today. While everyone is complaining about the service today, hello, why would you bring a party of 13 and expect anything less than 2 hours with it being the only restaurant open? Everyone was friendly and attentive. My daughter was happy with her food and that's what matters! She ordered a pancake combo- 2 hot cakes (1 regular and 1 choc chip), 2 eggs, over medium, hash browns and 2 turkey bacon strips. Came out 7 min later and hot! Thanks Ihop for coming to work in this blizzard day to serve us food! This is why I give you 4 stars. read more

IHOP - In case you love popcorn shrimp. - Breakfast & Brunch Near Me - Decatur, Texas

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Disgusting hair on the table and in my food and the waitress was rude. So save your money the drinks are tasteless

jokepStopped jo here for a quick bite to eat and the waitress sat at the table and screamed across the room for us to sit wherever. It took her 10 min to take our order and she probably wouldn't have done it then had we not got up to get our own coffee. After taking our order she sat back down and yelled the order to the cook who then had a rude remark about it. Long story short one of us ordered a steak the other ordered biscuits and gravy the steak came out first over done then the other order came out and was a complete joke I could go on and on but bottom line is do not go to the ihop in Decatur unless you got no other choice and a lot of spare time. Sorry I hop read more