Electric sign says open. Hours on the door says open today 12/31/2025. Walk in told we are closed even though people Were there eating at 2:00pm. Don't have all your signs say open and make people walk in from the parking lot one who is disabled and then told closed. Horrible! read more

Oof. VERY bad I came at 12:00 and the food came at 2:45 almost 4 HOURS. I do not like it.

Hit or miss. The pancakes here just don't seem right. The eggs are sometimes good but sometimes taste like some other food is leftover in the pan or on the grill when cooked. The tables are sometimes sticky and not properly cleaned. read more

Ain't nothin wrong with a Good IHOP!! Where else you gonna get Pancakes, Omelettes, Bacon, Pancakes, Burgers, Chicken, Waffles, Pancakes, French Toast, Sandwiches, Dinner Entrées, and Pancakes all under one roof? Nowhere that's where, and this Hackettstown location represents their brand solidly.    This was my first time trying their version of Chicken and Waffles and I gotta say the meal didn't disappoint with it's Crispy Breaded Boneless Fried Chicken on one side and Light Fluffy Waffles on the other side all covered in Maple Syrup and Butter it definitely hit the spot. Service here was friendly and on point especially with all the Coffee and Tea refills.    If there's one thing the world needs now is more Pancakes and this IHOP has got you covered. In Syrup. Come And Get Your Munch On!! read more

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They definitely did not have enough servers. Poor management not the servers fault. No manager to be found. Poor customer service!!

We were looking to kill some time in the area and thought a breakfast at IHOP would hit the spot. We were greeted and seated as soon as we arrived. Our waiter Thomas was helpful and attentive from start to finish. I ordered the pancake combo (strawberry banana pancakes, sunny side up eggs, bacon and hash browns) and everything tasted great! My mom got the lemon blueberry ricotta crepes which she also thought were delicious. Towards the end of our meal the waiter asked if I needed a refill, and I said yes. However, since it took a few minutes, and we were near the end of the meal, our waiter brought it out in a to-go cup so I could choose to finish it here or take it with me, which I really appreciated! Side note: the entire restaurant and the bathrooms were clean, which is always important! read more

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I was so disappointed with the food, the service it wasn't good I have been to other IHOP but this one it was the exception food and service horrible read more

I just drove 30 minutes to this IHOP and the internet says it should still be open to 10:00 p.m. .....until you get to the front door and then it says it closed at 8:00 p.m. ... I am looking at an IHOP with all the lights off ...it is 830pm. Thank you IHOP read more

IHOP - American Near Me - Hackettstown, New Jersey

The Rating & Reviews got it wrong ! Driving into NJ from PA for family adventure day with the wife and kids . The kids said they wanted IHOP . So I googled and got directions to the Hackettstown NJ Location . I looked at the reviews and seen they were low but the kids wanted IHOP so we went anyway . I must say the bad reviews do not reflect what we experienced. The food came out fast and hot . The fruit bowls were fresh & crisp unlike other IHOPs we have visited . The Pancakes were like the Oldschool IHOP traditional Pancakes . The Pesto Omelette was outrageous (my wife's choice) MY kids had pancakes fries and chicken tenders but I also ordered them a broccoli. My 6 year old daughter loved the broccoli so much she ordered another . She ate 2 orders of broccoli (She never eats anything) Then after eating I needed to use the restroom . It was pristine ! Very clean . All in all my wife and I were shocked at the bad reviews and it was not our experience . On a final note the waitress was very pleasant and on point with everything . Overall the experience was 5 stars truly and I am a hard critic . Don't believe the nonsense. We will come back to this specific location again just for the broccoli alone if my 6 year old will eat it like she did ! lol keep up the good work guys !! read more

This is the second time I've gone to IHOP and ended up walking out because of the service. There were two servers-- the female tried her best, but the male spent more time going to the restroom. We were seared by the male, but never offered a glass of water. The people who sat after us were served before us. Not once did a manager come by to ask if everything was okay. read more

seems as though most of the servers are new, so don't expect fast services however they are kind but just know you'll be waiting a while (an hour in my case) to get your food. food is to be expected average so no complaints there. read more

All these reviews are not true, the service is fast and great. i had just sat down and a minute later i had a server, great service. Then the food is great, it was amazing and just cooked to perfection. The place is not dirty it's clean and it's very comforting to eat at. read more

Went to Enjoy the Hero's eat free meal on Veterans Day, since I am a veteran. They ended up charging me anyway.

Pancakes are never cooked well they are cooked on the outside and break apart in layeruers

their was a hair in my food took almost 1 hour for my food for this fuck that I'd rather eat at home was so so cold was in sweatshirt and sweatpants read more

I have had several stomach surguries for gastrointestinal disorders so I cant eat meat. Asked for the impossible sausage. I didnt realize it was normal sausage until it was to late. I got sick while i was there and have been having to go to the bathroom to vomit with stomach pains since I left. This also wasnt the first time they did something like this. They once tried to convince me there was no butter on my food when you could clearly see the small scoop of it on top. I suppose the place is fine if you can eat whatever but don't expect them to be concerned about your health. read more

Excelente servicio, muy buena comida. Usualmente el lugar está super busy pero hoy llegamos temprano y el servicio estuvo fluido. Aunque en esta ocasión ordene por avocado toast, mi favorito es el 2X2X2 read more

IHOP - Big Steak Omelette - American Near Me - Hackettstown, New Jersey

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Haven't been at the Hackettstown IHOP for years, but I was in town and grabbed a bite with my wife. Food was good and service by Genesis was amazing, nice sweet girl, she was on point all the time asking us if we needed anything. As for the rest of the restaurant it was filthy and the Mens bathroom was sticky and disgusting. You can see the pictures yourself. The restaurant needs a revamp, very old and rundown. The booth latís divisions are all broken and falling, looks like a hazard in my opinion. read more

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The IHOP in Hackettstown NJ is a complete shit show. If the owner of this place thinks it can run itself,he is a moron. They've got kids ( teens) running this failing restaurant. I've seen people walk out of there because it took waaay to long to be seated. The food is sub par, service is a joke and attitudes are poor. Oh, by the way, if you love to hear Spanish music blasting from an open kitchen, then this is the place for you read more

The 2016 YELP Review #219: Tried to eat two blueberry pancakes. I got most of them. Unfortunately I ordered 4. ATTENTION DUCKS OF NEW JERSEY: Follow my car to eat pancakes. The turkey sausage: ugh! These people need to take their sausage and go to the Turkey Sausage king... Cracker Barrel, and do a taste test. I knew the compote would be too sweet and ruin the pancakes so, I had them put it on the side. I could have not ordered it at all but, I figured I would help them run out sooner. LoL. Best part of the food portion of the dining experience was the orange juice. It was pure excellence. My waitress has a name... I have no idea what she said it was (she had a accent and a unique name probably). Super polite and very professional I just had to listen closely to follow her, kind of like my friends have to do when my Brazilian mom speaks. read more

IHOP - I tried but, it wasn't all that good. - American Near Me - Hackettstown, New Jersey

I love the performances of our waiter. Brian is our waiter and he was very friendly and right on tasks with customers including my friend and i. The waiter is worth giving good tip and he gives the order on time. This place has good atmosphere and very peaceful. If your looking for a brunch or breakfast time, this IHOP is best relaxing spot. read more

IHOP - Scramble egg combo with hashbrown and blueberry pancakes with whip cream - American Near Me - Hackettstown, New Jersey

We walked out.......I am a 55 year old female who accompanied my mom's aid and my mom, who is disabled in a wheel chair. I had to find someone to get us a table. We were placed away from the crowd. It took 30 mins for someone to take our order and bring coffee. We waited and waited. Everyone else got their food but us! I went up and asked a waitress and she said it's coming. We left after waiting an hour an a half!!!! We never felt more excluded in a restaurant. It was obvious they did not want to serve us! We left $10 for coffee. I guess middle age females and disabled seniors are not wanted at I Hop! read more

I got a chicken sandwich and it had A hard peice of cheese with hair a small black hair on it looked like a guys hair. The chicken was nasty. I got my baby cousin chicken and fries. He tried the chicken and spitted it out THEY WERE DISGUSTING. Our monzerella sticks were hard and all in all this food was nasty except for the fries. read more

IHOP - I got a chicken sandwich and it had A hard peice of cheese with hair a small black hair on it looked like a guys hair. - American Near Me - Hackettstown, New Jersey

Great food and service , consistently... My kids love this place and is their favorite for weekend pancakes! read more

Well it's what can be expected of an IHOP. I love coming here because it's never super crowded and we typically don't have to wait for a table or long for food (unlike the IHOP on route 17). They had a new salted caramel banana waffle, and me being the uber eat-badstuff all the time person that I am just HAD to try. Food was good, the babies enjoyed it and it was something low key and inexpensive to do. read more

IHOP - Breakfast sampler - American Near Me - Hackettstown, New Jersey

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we were seated right away,sat at the table 10 min and nobody came to even ask if we wanted a drink.we walked out.service needs to be better.

Three eggs, hash browns, and bacon plus coffee with a smiling face serving it....fantastic. Clean restaurant equals I will return.

This ihop used to be very dirty and poor service. But they must have gotten new management recently because....wow what a turnaround. Service was great, food was delicious, and establishment was super clean. Would recommend read more

Service was extremely slow. Took 30 minutes to get our food and when we got it my eggs Benedict was awful ham was burnt and my eggs were hard boiled. Never will we go back. read more

Always a great breakfast here. I am never disappointed in the food, the service.honestly with all the restaurants I can go to, I just love coming here for my birthday- just a soft spot in my heart for this place read more

Love love love IHOP. Staff is speedy. Location is great because its only a 5 minute drive. Crowded on Sunday so that is the day I avoid it. IHOP is like a ritual for me. I need it once a week. read more

First timer, I had a gift card burning a hole in my wallet- food was decent, but I'd prefer to support a local diner or breakfast nook. Service was pushy and extremely slow, so odd. Our waitress kept pressing us to order, and once we did, we waited around 25 min for our food...The waitress was nice, but way too relaxed on the job. We watched as other tables who came in well after us got served...finally our food came out - eh. Not worth the wait. read more

I certainly frequent the place. Honestly, theirs nothing not great on the menu. Stay away from sugar though, cause it'll make you fat. I prefer making the meal healthy, for example, order egg whites and avoid the pancakes. read more

IHOP - A small part of the store. See Jacob When you visit, he's a gentleman with customers and it's super friendly. - American Near Me - Hackettstown, New Jersey

My 1st time at an IHOP. Was really surprised how large portions were and also quite tasty. Will definitely come back. read more

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That we were the only customers in the place should have been our first clue that this would be an awful experience. I ordered scrambled eggs, hash browns and pancakes. The eggs had a funny taste and I stopped eating them because I thought maybe they were bad. My hash browns were basically a clump of once-frozen potato shreds that were burnt to a crisp and hard as a rock. My mom ordered a spinach and onion omelet but it only had onion in it. Definitely won't ever be coming back here. read more

Server was not very personable. She also was not very knowledgeable of the food on the menu. I waited a very long time for her to refill my drink. Asked to speak to manager. Seems like young kids are running the business. Not a great experience. read more

Walked in with my girlfriend and got seated with menus. Never had a waiter come over to take orders or even get coffee or waters. Never going back. All I wanted was MY GRINCH PANCAKES LOL. Merry Christmas to me. read more

No air conditioning inside, hotter inside than outside. Service was SLOW took forever for our food to come. No room on the table food was okay. I don't know why they changed the name to IHOB either. read more

This place is always dirty. Tables and chairs wobbling, the syrup is everywhere. Last time I went. The food made me and my mom get sick in the bathroom. Will never come here again. read more

This place is fly infested. We were sat at one table and flies were all over, then we moved to another and it got worst. A member of my party was ready to eat her pancakes and flies flew into it. When complained to waitress she said "Let me take the top pancake off and you can eat the rest". I also had a child as she was eating the flies went into her food. We tried to complain to the manger but she hid. When complaining to the waitress she was rude,snooty and obnoxious. She said if we had a problem then the child shouldn't have eaten half a food. I would avoid this place and all cost. This place is very unsanitary and the staff is rude and uncaring. Please do not patronize this place. read more