OMG this is the worst in terms of actually getting something to eat or drink.. I go to Ikea during the week to avoid the crazy crowds and even then the line in the restaurant is out of control and to make matters worse, Ikea has only one employee dishing out food and one cashier. So you can spend 30 mins waiting to get your food, (even if you only want the salad you can't get to it because of the other people in line ) and another 30 mins just waiting to pay the cashier. On top of that, the employees they do have working, move in slow motion. I can say the same thing for the service at the ice cream/pizza stand where you check out. Customers are lined up forever and there is one staff person taking orders and one guy who is making up the food. The guy making the food was slow as molasses in january. Customers are piling up. No napkins. no ketchup. I really don't like ikea for so many reasons and this is another reason. Ikea doesn't give a damn about customers. Customers can line up forever to buy a cup of coffee or a couch, and Ikea will not lift a finger to help out or make it a more pleasant experience for the customer. read more

I've rarely wanted to ask for my money back for a meal, (and I regret not doing so here) but this was the worst meal I've had in a while. The chicken fingers are so hard fried, they just taste gross, and the fries weren't much better. Zero nutritional value and the counter people try to wait on 5 people in line at the same time. Stop. Fix mine. Then move on. Oh...and 1 register person during a random Friday afternoon, for about 25 people in line. Don't go over to "no man's land" hungry and be stranded with this stuff. read more

Barely anything in the menu. Filthy dirty. Rude rude rude workers. The food was cold and not up to usual IKEA standards. Usually a quick bite here is semi enjoyable but this place needs attention ASAP and management or someone to come in because it is a shame and makes IKEA just plain look bad. And truly shocked how filthy dirty and messy the whole place felt. read more

I've been coming to ikea for years but never to the one in Brooklyn. They took our shopping cart on the first floor so then we need to find another one and left us in confusion why they even did that. Then we went to eat attitudes everywhere. I'm done with ikea in Brooklyn. read more

IKEA Restaurant - Scandinavian Near Me - Brooklyn, New York

Went there for food. No desserts. No toast horrible soup. Was very disappointed they used to be a fun to go visit. No more!

Food is good because it follows a recipe/formula. But the service was horrendous! The servers served as if it were a kids' cafeteria or worse a prison cafeteria. Food was tossed and plopped on plate, sometimes on top of each other with meatballs falling out of the plate. When we asked the server a question she had a real attitude. There were no forks for a long time. IT was lunch time on a Saturday and they weren't expecting us. The dessert section was empty...just awful. The place doesn't look clean either. I have noticed the attitude before , as if they don't want to be there. I used to go to the IKEA in New Jersey and the atmosphere is very different in the cafeteria. I also miss the red potatoes. Big disappointment. read more

It's hard to find anyone behind the counter that is pleasant. When the lines get long, no one seems to know how to reassign personnel accordingly. The cashiers always seem to be doing you a favor to handle your order. The dining area almost always looks like it needs to be cleaned and organized. read more

I love the food at IKEA, and would take the opportunity to eat there whenever I go shopping there. Usually service is okay, but when we went on Tuesday (10/25) and had lunch around 12-ish, there was only one guy serving food. He was very unhelpful. When my friend requested for the chicken dish (I forgot what it's called specifically), he curtly replied that it wasn't ready, and then made this impatient face that suggested for us to just hurry up and order. No mention of how long more the chicken dish would be (15 mins, 30 mins?). We only managed to ask a couple questions with the available choices and both times were met with very curt and impatient replies. It was a Tuesday and it wasn't busy, so there was no reason for the attitude. When we sat to eat (we both ordered meatballs), the food was COLD. It wasn't just one item - ALL the items were cold. The veggies could be excused, but the meatballs, mash potatoes and even the gravy were not warmed up properly. Worst experience I've ever had in an IKEA restaurant. If it wasn't for the fact that the meatballs were delicious by default anyway, I would absolutely have given it one-star. read more

How can you hate the meatballs? The customer lines however that's a different story. On a weekend rush they only have 1 server per line..??? I'm glad I don't come here often because the experience is gut wrenching. read more

Part of being an adult is coming to terms with the fact that Ikea becomes a serious contender in your Sunday night dinner options. You do this by talking yourself into the idea that you need another JÄRNÖRT or BJÖRNLOKA or BLÖW even though you are more interested in the idea of paying as little as $3 for a large platter of delicious meatballs with lingonberry and mashed potatoes. read more

This review is for their returns service. It is absolutely dismal. Even at their busiest, they have two to maybe three customer service agents helping and in between customers, the employees socialize, do business with other employees, wonder around aimlessly and do their absolute best to work as little as possible. I came in at 11am on a Sunday morning (they open at 10am) for two missing parts, with both manuals and receipt, so finding the parts was not difficult. It took me two and one half hours (2.5 hours) from getting my number-in-line ticket printed to getting my missing parts (screw caps and a shelf). It is an absolute waste of time with employees with horrific work ethic and frustrated customers who complain and rightly so out of pure frustration and incredulity at the disorganized and clearly FAIL of this operation. IKEA is not what it used to be 10 years ago, everything is much more expensive, you're better off finding it online on Craig's list or eBay. You'll save time, frustration and more than likely get a better quality product at a much better price. read more

IKEA Restaurant - Returns "service" at IKEA Brooklyn - Scandinavian Near Me - Brooklyn, New York

Pure mayhem in the IKEA food line! Granted it was Memorial Day but they should be ready for the crowd. There are signs that tell you they keep the prices low because customers dump their own trays which I am fine with but I suspect they also hire less than stellar help by paying them less. It took nearly 45 minutes to get through the line and from what I can see it was mainly due to understaffing at the counter. There were only 2 counter servers, 1 to take care of each side. There must have been at least 20-25 people in each of the 2 lines and the guy who served me had to run from one end of the counter to the other to get what each customer needed. Also, if you wanted gravy on your mashed potatoes he had to give you the gravy in a separate bowl which wasn't near him and thus another unnecessary maneuver. I felt sorry for him but he has to think if he kept the proper bowls and plates nearby, he wouldn't have to run around so much and he'd save time. By the time I got to the cashier, I was so weary that I just paid and quickly left to get my self-serve drink and didn't notice that she didn't give me the special meatball combo deal but charged me everything a la carte which was about $1.50 more than if she gave me the special combo price. I didn't go back to dispute it and figured having the free drink refills (pardon the pun), it was wash. We had the obligatory Swedish meatballs and my favorite, the gravlax. Somehow I remembered there was more salmon and hard boiled egg slices in the past so maybe they're getting skimpy on their food too. The lesson learned is don't expect to be fast at IKEA on Memorial Day and cheap is what cheap gets. Go get yourself a bag of the frozen Swedish meatballs, a jar of the lingonberry jam and make it at home. You'll save yourself some time and aggravation and probably money too! read more

IKEA Restaurant - This was empty compared to 1 hour earlier. Next time, don't stand in line--go to a real resto! - Scandinavian Near Me - Brooklyn, New York

The workers could use an attitude adjustment and a class on hygiene. The food is good, but the seating area could use a good cleaning.

My husband and I purchased a bed frame from ikea later to find out we were missing a couple screws. We called ikea and spoke to an agent that promised to ship the missing screws to us, two weeks later nothing had arrived. We called about 3 more times only to be put on the hold for 45 mins to an hour EACH TIME! Completely upsetting considering the closest ikea to us is an hour and 30 minutes away. We finally decided to take a trip to our ikea and thankfully we were helped by Alex and Kennedy, we were in and out of ikea in less than 10 minutes. They truly made the whole experience much better and worth while. In store customer service is amazing however phone service so not much. read more

Foods cheap and dry. Sodas are water-y (I miss the Pepsi). It's just subpar.

The food here is the as the furnitures - industrial. I had the meatballs and a wrap, they were tasteless. When you spend few hours here, naturally you will be exhausted and you will need some fuel. My best advice to you will be take the chocolate or bring energy snack from home. It is ok that they offer guests the option to eat here, but I think they should hire professionals to make their own food. Like a shopping center that allow restaurants to open a place in their place. read more

I find myself wanting to go shopping for crappy furniture, just so I can come here and get the swedish meatballs. What's worse, I find myself wanting to BUY crappy furniture, just so I can get my meatballs for free. They are already dirt cheap, people! What's wrong with me???? read more

I used to love getting a treat here when waiting on line. Cheap food and fast service, no longer. More like slow service and everything is sold out.... read more

Their foods are fluffed like their furnitures. Okay price, looks good but somehow not enough.

don't expect cuisine but do expect a great meal at a very very reasonable price. good portions and a decent selection in a cafeteria style setting. Mashed potatoes and gravy with your swedish (horse meat) meatballs and lingenberry sauce, fries, chicken fingers, mac and cheese...what can i say, I'm a fan! read more

Meh. It's just meh. The prices are very low on most items. There is quite a markup on their Naked Juice though. Nothing worth coming for here, but if you're hungry after walking around this huge store then this place is a good concession area. read more

It's crowded, loud, frenzied, and not the most elegant place in the world. But dinner is $4.99 plus $1.29 for a freely-refillable soft drink, $1.29 for dessert (or higher) and more. Very good value. read more

Basically the employees were extremely rude to my mother, spoke over her and denied her service that was given to other people. The employees were dismissive and borderline disrespectful. 1/10 would not eat here again read more

Okay, we don't plan to make reservations to eat at IKEA next Saturday night and the way they make you walk 3 miles to get out of the maze they call the show room is ridiculous, but IKEA has excellent Swedish meatballs and good coffee with free refills for less than you pay at the bodegas. So if you are at IKEA, the restaurant is a definite and very affordable must to visit! Also in Brooklyn the dining room is spotless and the view of the Stature of Liberty from the window tables is an awesome touch! read more

We were in IKEA how long? No idea, there are few windows and no clocks. It is exhausting to walk in circles looking at furniture and home furnishings. The restaurant seemed like a beacon with bright lights and windows. The food looked pretty enticing. But the taste? Not so much. The meatballs had a strangely smooth texture. The potatoes were not bad. The taste of the apple pie was cinnamon, cinnamon, cinnamon and almost no apple. The worst part of it all? When I put my plate away, I noticed that there was crusted food on the bottom of the plate. There was also something stuck on the edge of the pie plate and the coffecup had a brown tinge inside. Gross!! read more

SUPER CHEAP! Come before the store is opened and you'll spend less than 5 dollars for two people and it'll come with eggs, sausage, coffee, home fries, and Swedish pancakes. Amazing deals will find you here. Don't expect gourmet food, but it's way better than most delis. read more

This is unreal. More than 30 minutes waiting in line too get food that is already made and the people only have to give it to you. No efficiency. The people behind the food line are slow and not caring if the line is massive. Only one cashier for two lines. It's a Saturday people. You need to be prepare to be a full house and have more staff that really feel like working. Oh and there's no manager or a supervisor to see how things are running here. Terrible. No service at all. And the best part. The food has no taste!! read more

Cheap food served quickly. The crayfish festival is excellent!

Still love ikea even though there's not many new things. They really need to start making new designs and patterns for the accents. This location is great because it has a huge parking lot. The lines can get really long and some times the stuff is really messy. read more

Two words. Swedish meatballs!! My friend, who is of Scandinavian descent told me that Ikea meatballs taste like what her grandma used to make read more

I absolutely love ikea fries and their Swedish meatballs. The fries are be nice and crispy with very little oil. Their meatballs are always a must get with the mash potato. The reason I'd give this 4 stars is because of the service and staff. They are very lifeless and have miserable faces. read more

See all

I think their food is pretty good considering the price and speed! I have tried the meatballs, almond cake, fries, mac and cheese and they are all pretty tasty! read more

Who doesn't crave for their Swedish Meatballs and Lingonberries? Get the Ikea Family card and get free coffee or hot tea with every visit.

the mashed potatoes are SO good. i can't imagine how they could get better (save for rosemary, but ikea isn't that bougie yet). the chicken is inedible - think mcdonald's level: processed, gummy, gristle. ugh. read more

While usually a pleasure, this visit to the cafe at Ikea left a lot lacking. A few minute wait for the server to be able to finish my plate because there were no more potatoes. No salad bowls. They ran out of honey mustard dressing when we finally hour a plate for the salad. The lingonberry juice was watered down, like there wasn't enough syrup in the box to mix with the water. Buffalo chicken wrap, in my daughter's words, not buffalo enough. All in all, not a great experience. read more

The chicken wrap wasn't bad but hate it when you are trying to pay and the cashier won't stop talking to her friend. I don't care if she cooks at home or not! I just want to pay and go. read more

Tasty food at the cafeteria and very affordable! Wen't on a saturday afternoon but shopping wise this ikea is just too crowded! With alot of kids running around! I dont know why the parents don't keep them at the kids section! Will rather go to the ikea in long island read more

I'm a foodie and i'm interested in interior/furniture design so that's why you'll find me here. Yes, it does get packed on the weekends because it's family friendly. My foodie partner and I were hungry after biking in the morning so we stopped in for brunch. There's bike racks in the garage level so very convenient for bikers to come here. I'm not going to say the cafeteria food is out of this world or worthy of what they serve in Michelin star restaurants but it's decent food and reasonably priced and hits the spot if you're hungry. Every time I think of IKEA, Swedish meatballs comes to mind and vice versa and so they did a good job marketing the stuff. I got the beef meatballs and he got the chicken meatballs. They were both good but I think the beef had a stronger flavor which is typical just due to the meat itself. The cup of fruit that he got didn't taste very fresh and was mushy so we barely touched that. My cute little box drink (Dryk Flader - an organic elder flower drink) was refreshing, slightly sweet and reminded me of a chrysanthemum tea. He ordered a cup of coffee which was alright. We finished off our meal with a strawberry cream pastry that was surprisingly delicious; it was light and creamy with a slight tartness. After our bellies were full, we strolled through the rest of store to critique the effectiveness of the room layouts, practicalities of furniture design, and our preferences in designs and patterns. read more

See all

Just like their furniture the IKEA Restaurant services it's purpose. For an inexpensive warm meal while shopping you really can't go wrong at this price point. The views from the Red Hook lounge are quite nice. Though the feel is very high school cafeteria like. But, again if you're not looking for fine dining this place is worth it if you're their to shop and are hungry for a quick meal. read more

If you're already shopping here, or even just in the area, It's good food. I usually get the salmon, which is cooked perfectly, the vegetable hash brown that comes with it might look odd, but I really like it! It's kid friendly, and my son enjoys the chicken tenders and fries, and the ribs as well. The line can get a bit long, but other than that, I have no complaints. read more