This store is the greatest. My whole house from top to bottom is all ikea. I don't have no problems with their furniture. It's modern and hip. read more

This is a terrific store. You can find a ton of things for your place. I don't particularly care for the big ticket furniture items (couches, love seats etc), just not my taste but it is a great place for shelves, desks, bathroom and kitchen accessories, and other knick knacks to make your place feel like home. read more

Yes, you can get some good cheap furniture on a budget but as far as the experience of shopping there is concerned.... ....if hell exists, its probably something like IKEA. read more

A nice way to burn off some calories. Of course, we put the calories on with their breakfast first...the Swedish pancakes are a real treat.

As usual it was pretty busy on a Saturday...I like this store but I didn't like the fact that it was so hot and the AC was off =(

IKEA.. The store is so much fun to walk through. So many ideas spring to mind with where I can put all of the neat little furniture toys. They send it home with you unassembled in a pretty little package, and you're on your merry way with high hopes of furniture goodness! EVERY piece of furniture I have bought from IKEA with the exception of one chair has had mismatching pieces, extras or not enough, or parts that are drilled incorrectly. No joke! My husband and I refer to IKEA as break up furniture, because we always end up a hot mess when we attempt putting it together (I'm not sure how we talked ourselves into going back again). Anyways, we went to IKEA again. We purchased two nightstands. One went together like a dream (hence the one piece of furniture that has ever gone right). The other was a complete and utter nightmare. The holes were off set. We got two of one piece, and were missing another. I called IKEA to remedy this. The guy told me to disassemble it and bring it back ( haha.. Short Circuit is in my head now... ) Unfortunately, if we would have disassembled two of the screws would have split the wood. I explained this to the customer service rep who proceeded repeat himself as if I hadn't understood the first time. This time he chose to use the speak slow and louder approach. (sarcasm) It works well for people who can't understand the language, right? Why not use it on a frustrated customer looking for a resolution. (/sarcasm) In the end I didn't get my way. We have a crappy nightstand with drawers that don't close properly. AND Snarky Jerk in customer service feels vindicated, because he was rude to a customer. Goodbye. Done. No more IKEA for this family. read more

Easily the best IKEA location I have ever been to. The restaurant has enough spaces to eat. The help is great. They actually saved me hundreds of dollars. They have more showcases than other locations. Yes, I don't have much to say but that it is a great location. Parking can get extremely bad, but name me an IKEA that parking isn't a problem. read more

Ok so I have a love hate relationship with IKEA Furniture but it has its place for sure. Want something right away they probably have it in stock. Need to Furnish a place cheap you can get nice looking stuff here cheap. Also they sell some furniture that is actually pretty well made if you are IKEA smart. You have to know how to spot the chair the cushions that are going to sink and the shelf's that will break if a feather is put on them. One thing I really like about Ikea is they have lots of stuff on display and many things are customizable so you can get the look you want. Assembly can sometimes be confusing but on the flip side it makes it easy to move things home. The cabinet I bought this weekend wouldn't fit in my car if it was assembled but fit easily in the flat box. read more

Okay, let me start by saying I'm totally prejudiced regarding Ikea. For the price, you can't do better anywhere when it comes to textiles, furniture and household items. None of it will end up heirloom pieces, but that's not the point of buying from Ikea in the first place. It's affordable, they deliver, and if you don't buy the least expensive form or whatever it is you're after, it will last. read more

The Bolingbrook location has more inventory than this popular location packed with so many people all the time! I like the great prices and selection of home furnishings here. Great Swedish meatballs here! Not as many staff around to ask questions. I had to hunt the staff down to find and quickly ask them as they were busy. So, make sure you do your homework online since it is hard to get help sometimes here. read more

It still amazes me how a furniture store chain can become "a destination" for people. With that aside, I love Ikea. It was awesome in college, when you could buy $20 bookshelves, and its still awesome after college when you can buy "real furniture" for not too bad of a deal. I bought an amazing TV stand from there. I wouldn't buy a bed from there or anything that you'd have to sit on or sleep on, but other than that its great! read more

Fun place. I like to browse there when I go to the Schaumburg area. Maybe grab a snack at the food bar. A good place to buy inexpensive gifts for people at work, etc. read more

Their merchandise is a lot better than it used to be. In the past I would just buy tea candles, kitchen utensils, etc, but now......watch out! My husband & I furnished the majority of our dining room with their products. You can't tell which items came from IKEA. I probably won't go back any time soon, but I WILL go back. read more

I love going to IKEA!!!! They have awesome affordable furniture that's great to furnish a new apartment or dorm room on a budget, but you're also style conscious. Your best bet is to take at least a few hours to Kok through the store because it's HUGE! They also have great jumbo hot dogs which you can get with a drink for just $2!! Who knew and it seems weird but it's nice to fill up with a hot dog before or after you shop. They also have pizza and cinamin roles, but I usually get the hot dog combo. They also have good wine and martini glasses if you're on a budget. Aces in my book! read more

I LOVE IKEA That said, there is nothing they can do to change that for me. Ikea is actually a family event for us when I visit my family in NYC. The Ikea there actually has a ferry called the "ss ikea" that takes you to this amazing park and super rad ikea. ok ok, I suppose I am an ikea snob. I have been to atleast 20 different ikeas across the country, and I will keep on truckin'. Keep being amazing and furnishing my entire house love of my like, IKEA! read more

Typically I am a fan of IKEA, and if I were reviewing their products alone I might give them three stars. But this is a review of their home delivery service, which has driven me to abandon thoughts of ever buying larger furniture at IKEA again. I've had the same experience with their home delivery service in two different cities and countries now (Toronto, Ontario, Canada, and Chicago, Illinois, USA): I inform the people at IKEA home delivery that I live on a certain floor in my apartment building, and they say "no problem." But once I am home and the delivery folks arrive, they tell me that they do not deliver to whatever floor I live on. It makes no difference to them that IKEA has already assured me that they will in fact deliver to that floor; the delivery people simply state at that point that they are not employed by IKEA but by an independent company, and that their company rules state that they may not deliver to whatever floor I live on. In the first case, when I was living on the third floor, I was told that they did not deliver above the second floor. The guy stood outside with my boxed goods and flatly refused to bring them upstairs. In the second case, when I was living on the fourth floor, I was told that they do not deliver above the third floor. Again they stood outside with my boxed goods and refused to budge. It's no surprise, of course, that this is a scam: On both occasions it was suggested to me by the delivery men that "a little extra" might make the difference. So when you're calculating how much home delivery costs, don't forget that in addition to the tip you already expect to give the delivery people, you may be required to shell out extra funds before they will actually deliver your goods. You might want to take into account as well the psychological distress of being blackmailed, of having your stuff held hostage, etc. I think this is it for IKEA and me as far as larger pieces go. I'll stick to the smaller stuff that I can pack into my car and carry upstairs myself. read more

This is like any other Ikea and basically you know what you are getting when you walk in the place. I do live in Chicagoland and in the winter it gets cold and you run out of things to do so a field trip to Ikea can be a good idea. Weekdays or early weekends are good times to hit this place up before the insanity ensues. I usually by house staples here, candles, vases, small kitchen items, etc and you can not go wrong with the prices. I made the mistake once of buying a piece of furniture from here but I really do not speak diagram so that was the first and last time that will happen. Te saff as stepped up their customer service game which is nice if you can not find what you are looking for. read more

Fancy furniture....I think not. Good furniture I think not. I've purchased a few items from here from time to time a coach, tables, a bed, dressers. And the dresser and the bed literally fell apart. The directions to put there stuff together is a nightmare! No words only pictures! Wtf?! I would personally recommend online ordering from Wayfair or joss and main to get much better furniture, fairly easy to put together depending on the item, and the best customer service on the planet! However everyone was very friendly at this ikea and $59 for delivery, not to bad either! To me this is a place to go for buying furniture for a starter home or apartment, and as the job title gets bigger and money gets looser, then you can go and splurge an upgrade! Lol. But until then spare yourself the aggravation and order from Wayfair or joss and main! read more

Not only do I love to shop here, the first thing I do is go upstairs for a bite to eat. (Swedish meatballs always - yum!) Love the decorating ideas I get while walking through the store. I always seem to find something new each time I visit. It's the one store I actually look forward to visiting. read more

IKEA is great for grab and go bulk items. But the huge items, bring a truck and expect no help if u request it. Low down: hubs and I bought a pull out couch just now and it was easy peasy. We were ready as we had rented a U-haul truck .At any rate, we asked if someone could help us load these huge pieces . The guy at pick up said yes and that it would be a few minutes to send a guy out there in pick up area. We waited for about 20 minutes ! No one . Finally, we went back in and they mentioned oh sorry we will call a guy out again. Nope.... no show. So thankfully we relied on the kindness of other customers. Nice people were out shopping that's for sure! Hubs helped a guy and his wife load up their items and consequently reciprocated on our behalf. So yay to good people still out there ,boo for Ikea not giving the oomph to help their customers who need to pick up huge items. Honestly, I'd rather go nearby in the Chi and pay a bit more for an item versus paying 160.00 delivery charge for this piece etc. Meh meh meh. read more

Love this place just avoid the weekends if possible. This store is like a never ending land of wonder. Everytime I go there I end up buying something that is uniquely wonderful read more

I've only been here once, and I was completely and joyfully overwhelmed. We'd driven for over six hours and wanted to stop here on the way to Milwaukee. It was everything I hoped it would be! We outfitted our bedroom for under $300...crazy-good deals! I found myself wandering aimlessly, however, and made repeat visits to certain sections of the store out of sheer confusion. I am sooooo happy that an IKEA will soon open 40 miles from my home! read more

I've only been to Ikea once before, just wanted to see what the hype was about. I like their style and designs , I always always go on the website , for no reason lol. However, I think some things are over priced, furniture wise. My family has owned a furniture store for about 30 years, and Ikea's furniture prices really surprise me. You could get a bedroom set (dresser,mirror, night table, head board, foot board, wardrobe)= $1200. And good quality, durable gorgeous pieces. I think they have cheap stuff and expensive stuff. I just think their expensive stuff is way over priced. A coffee table they sell for $80 , my store would sell for $45, or any store in my area. Not just my family furniture store, other furniture stores in my hometown near Toronto. But then i compare Ikea's prices to Walmart and even there furniture prices are up. so maybe my area just has better deals. But I love Ikea's designs, the look, the colors. I love going through their bedroom designs and seeing different options. I think if i had the money my entire house would be ikea inspired. read more

Have bought a handful of items in here such as flowers, frames, amazingly warm dawn comforter, and a book case..." I wish there was an IKEA close to where I lived, when I was in college!" that's all I can say. read more

My IKEA cherry was popped here. What an experiance. You must go! The wife loves the Cesar Salad with Salmon!

" life expectancy on furniture is 2 years"... ?? Unless you are animals and using the furniture in a rough innapropriate way, furniture does last more than 2 years. I've bought and assembled a couch, book shelf, and tables. All still up and in tact. Beautiful high quality wood. Style unique to Ikea itself and I will be purchasing a bedroom set this month. You must check out the store for yourself and not depend on the negative comments. read more

IKEA still sucks AND blows. Materials and quality of their furniture has continued to go down. And, they are still trying to squeeze every last penny until it screams - no more bags at the grocery market, and their hot dogs have gotten smaller, I think. I'll still go there once or twice a year with the kids (they love the food at this place) but that's it. read more

the good: cheap prices, huge selection of stuff, large parking. the bad: cheap quality stuff, the stuff that's really good for college kids, or young adults in an apartment. if you was good quality stuff, go elsewhere. read more

While visiting in the area, I had to stop by at the IKEAs here in Chicagoland. And this specific location was impressive. 3 story building! It's like an IKEA mall, and their restaurant is more like a food court. Most IKEAs start off with showroom on top and marketplace at the bottom, but this store is combined ending with self-serve on the first floor. My experience was pleasant. read more

IKEA IKEA IKEA IKEA. Where do I begin?! I loved you! I really did! You were a place in my childhood where I would roam and climb and do all the things I wasn't supposed to while my parents were furniture shopping in California. Fast forward 23+ years and here I am. Working for the man and newly relocated to the Schaumburg area and in need of some furniture. YAY! Great! Ikea has great stuff at every price range! You can pay for it and load it up and assemble yourself (HIGHLY RECOMMENDED) or you can be like me: unable to use any sort of tools without breaking something, and a small car owner and get the delivery and assembly. It's 2 weeks after my date of purchase of a new sofa + assembly+ delivery, my living room is bare. I am a little jaded not as much toward Ikea as a store, but their service as a whole. Yes their assembly + delivery is done through a separate company, but that being said there needs to be more cohesive communication between the two - preferably some where the customer doesn't feel like the middle man. The delivery was all booked for 2 weeks which is fine, but on the date that I was sitting around between 1pm and 6pm for my sofa, no one showed. at 5:59pm I received and email from the delivery company that the delivery was delayed. At 8:00pm I received a call asking where I was. I had gone to the grocery store to get out and move my legs. The representative told me I would have to call Ikea and reschedule my delivery. I was on hold with Ikea that night for 12 minutes and still nothing. I was exhausted so I tried again this morning. I called the 888 number for Ikea to get directed to the Schaumburg store to try and reschedule. Why go through those hoops you ask? Because the local number listed for the Schaumburg store disconnected after 1 ring every time I tried to call. Finally after being on hold for 10 more minutes today, I found out there is a person who can help me out, but she is tied up. If I don't hear from her within 2 hours, I should call back. I am sure once my sofa arrives it will be beautiful like Ikea furniture is, but for the seasoned retail Customer Service manager here- do me a favor and try to sort out your Customer Service! Everything else about this store is great- helpful people and amazing items for your home and yummy treats. It's when you leave the store and need help that they miss some stars from me. read more

Who doesn't love IKEA! Parking is easier at the Bolingbrook location but I like this store better. There is a free drop off kids play area. It gives you an hour to shop kid free. Only downfall is I think an hour is too short. Cinnamon buns and cool stuff!! read more

My favorite store just got even better! Our latex mattress started sagging and I agonized on how I was going to get a king size mattress that we can't possibly lift by ourselves to the store for their 25 year mattress warranty service. I went in with my receipt today and they are coming tomorrow with a new mattress and they will remove the sagging one. How awesome is that? I love a company that stands behind their products! We originally bought the mattress online and used their $99 delivery service, again, since the mattress is hefty. read more

I didn't get my furniture yet and I already hate it. They work with such an unreliable logistics company ! It is super frustrating. My deliver was confirmed-finally I called ikea hotline the delivery day and after 50 mins someone answered and confirmed my delivery between 1-5. At 11am the logistics company called me and cancelled the delivery :( never had such a bad customer service. I will never order anything again. They should just ship my stuff and I am done with ikea !!! read more

always fun and good and they need no introduction and the cafe is fine and some of the workers are friendly and the catalog is getting more contemporary in terms of quality appearance and arrangement of sets. read more

Love to shop here, lots of ideas if you are into decorating. You can make your house beautiful for less.

I can always find for the most part what I am looking for. They don't have the best materials on how the products are made but you can definately find great rugs, plants and seating. I like their little grocery store. I enjoy their snacks and dessert items. The food court upstairs is not bad. Prices are very reasonable and breakfast is cheap. Gets you ready to shop after a hearty meal. Only thing they can improve on is the return area as far as customer service and making sure people don't wait forever to return or complain about an item. read more

Like the mall (Harvey Illinois...) in Blues Brothers, this place has everything!

Their furniture is made for short people. Their beds are only about a half foot off of the floor. I do recommend them for office type furniture and accessories though. They have decent desks and chairs. Their lamp section is also really good. read more

IKEA is awesome. I'm only usually there for two things, food and looking at the room samples. :) The last time I went, it was really crowded for a Sunday morning, and there were about 8 crying kids per square foot, but nonetheless, the food was great and the cooks were friendly. read more

This place is a disaster! If you have 8 weeks of free time to put an entertainment center together then fine otherwise go to ABT. 4,000,000 screws and bolts just isn't worth the stress putting it together. read more